Setting up wireless with Canon M980

Please help! The printer works on USB, but not wireless. I'm using a 'Be box' router and the computer confirms that a LAN network is established. I've pinged with 100% and I've reset the printing system on the mac. The problem is that the print/fax system preference doesn't show M980 wireless (only USB). Thanks in advance.

Hello and welcome to Apple Discussions.
From reading your post it sounds like you have the Ethernet configured but not the wireless. Unless you meant that you were able to ping the wireless IP address and get 100% returned, in which case you can skip section.
But in case it was the Ethernet address that you were pinging successfully, then read on.
The MP980 cannot have both Ethernet and wireless enabled at the same time. Via the machines Settings view (the pliers and screwdriver icon), scroll to Device Settings and press OK. Then scroll down to LAN settings and press OK. The first menu is Change wireless/wired, press OK to enter and have a look at the which setting is highlighted. You want to ensure that Wireless LAN active is highlighted. Scroll to change this if necessary and then press OK to activate.
Now, while you are still in Device Settings, scroll down to Wireless LAN setting list and press OK. This will show you if the connection is Active and what IP address is currently set in the 980. If the correct IP address is set, then we can add the printer queue. If the IP address is not set, then you need to connect to the printer via USB and open the Canon IJ Utility to configure the network settings.
With the wireless network settings correctly set in the machine, turn off the power to the machine and disconnect the USB printer cable if connected. With the power back on to the MP980, you can select to add the printer queue but you have to select More Printers > Canon IJ Network. This should display the wireless MP980 with its MAC address enclosed with brackets, such as (00.00.85.xx.xx.xx). Select this and click Add. This will complete the wireless printer queue creation.
Hope this helps you. Please reply if it doesn't.
Pahu

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I have a MacBook Pro 15 in 2.8GHz Core 2 Duo with 4 Gb RAM and I’m running Mac OSX 10.5.7.
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Hello Basil and welcome to Apple Discussions.
Reading your post, it would suggest there is a problem with the USB of the Airport Extreme, but I don't believe this to be case as there is not much that could go wrong with them. Instead I think there is something not right with the transport (TCP) protocols that get the data from your Mac to the Airport USB.
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Welcome to the forums @generalnuisance
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Cheers
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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