Severe Call Problems (drops, bricks, ghost calls)

Had the original since soon after it came out and had virtually no problems. Just bought the 3G Black 3G version last night. Several major problems right out of the gate:
1. During a call the touch screen blacks out (call is still live). If one requires the touch pad interface to get through a customer service maze, for example, the phone is useless. Has happened twice but is not foolproof repeatable.
2. During a call, another random call from my contacts will be initiated and place the current call on hold, AND the touch screen blacks out. The new Ghost call continues and you can't stop it because you can't interface the phone. SUPER embarrassing. Has happened twice, not foolproof repeatable (but probably because I'm losing a willingness to actually use the phone).
3. After every call (repeatable, every time) the device instantly powers off.
4. Dropped call, plus instant power down.
My 3G seems to fly and everything else non-phone related seems fine... but I have yet to experience a full beginning-call-to-end-call success. I loaded up some music and photos and synced my contacts to Google and loaded one app (NY Times)... that's it.
At this point I have a great PDA but not a meaningfully reliable phone. Any help is most appreciated... because I NEED a reliable phone! (duh!) I've perused the subjects and keep up on the news and see lots of drop problems but nothing like this... maybe I just got a dud?

Ah hah! User error! Trying to pull a fast one on the plastics industry I weaseled my original model semi-soft Belkin case onto the 3G, apparently hosing the proximity sensor and otherwise causing unintended contact with assorted areas of the interface. $30 to the apple store for more precisely 3G molded plastics later, and full functionality is restored, 2nd day was in pretty heavy usage, crystal clear, no drops, zippy Internet. 3G is actually strong and speedy here in eastern MA, fwiw. Insanely overpriced plastic but worth every penny in the end.
Many thanks. Sorry, iPhone haters.

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Message was edited by: dmiannay

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http://support.apple.com/kb/TS3406
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Disappointed iOS 6 wrote:
Can I reinstall the previous iOS , my iphone is now a POS because of the new IOS . My iPad no longer has the YouTube app?? And what happened to google maps? Galaxy 3 for me and a google tablet seems like a better option.
No more posts from you then.
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first thing is you must be 16 to join the forum so I suggest you quickly remove your personal information.
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in order for the forum members to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) bt speedtester and post the results .
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If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Severe Call Problems (drops, bricks, ghost calls)

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