SFP module not showing up as interface choice

I am trying to configure a 3825 router w/IOS 12.4(3d).
When I install a GLC-SX-MM module, I cannot see the module in the sh diag results and therefore not a choice in the list of interfaces.
When I view the logs, the insertion is logged.
Any assistance would be greatly appreciated,
Chris

Hi Chris,
There are two Gigabit Ethernet ports on Cisco 3800 Series systems. Port 1 is a fixed 10/100/1000BASE-T RJ-45. Port 0 can choose between 10/100/1000BASE-T RJ-45 and an SFP module slot. SFP modules are optional.
A new command-line interface (CLI) allows you to choose between the two media types. The "SFP" option will only come up if there is a SFP module plugged into the slot. RJ-45 is the default.
Please see the following configurations to get this port working:
Cisco3825#conf t
Enter configuration commands, one per line. End with CNTL/Z.
Cisco3825(config)#interface gigabitEthernet 0/0
Cisco3825(config-if)#media-type ?
rj45 Use RJ45 connector
sfp Use SFP connector
Cisco3825(config-if)#media-type sfp
After this you should be able to use and see the SFP on the router. Hope this helps. :)
Regards,
Param

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