Shared Printer Bug After 10.7.4 HP LaserJet USB - Help?

Before the 10.7.4 update, my HP Color LaserJet CM2320nf multi fucntion printer worked just fine with the built in OS X print drivers. I had the printer shared on the network via my iMac (2011) over USB and other devices could print to it via Bonjour.
As soon as the 10.7.4 update hit, printing has been an issue. Whenever a print job is sent to the printer over the network the printer displays a 'Please Insert Paper' warning that has to be cleared on the device itself before the print will continue, even though the printer is full of paper... This does not happen when printing from the iMac itself, only when using the iMac to share the printer.
10.7.4 seems to have been a really buggy update as it has caused problems with Wifi becoming unusable until the iMac is rebooted.
Any ideas?

You may have tried this already but in case you haven't, delete and re-add the printer on the client iMac - that is the one that is using the shared connection.
With regards to the message, do you think it is a result of the wrong paper size being requested or expecting paper to be in a particular cassette or tray, like the manual feed?
I also have to ask why you are sharing the printer? With the n and f suffix in the printer name I thought this would suggest the printer has its own Ethernet port and support wifi so it could therefore connect directly to your router rather than to another Mac.

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Printing to a shared printer on Windows 7 from 10.6

I have two MacBooks running Snow Leopard and I'd like to print to a shared printer on a Windows 7 desktop PC. I've tried putting all three computers on the same WORKGROUP but I still don't see the Win7 box. Help!

Windows 7 introduced a new sharing feature called HomeGroup that is supposed to replace the workgroup for home networking. However, the feature only works for Windows 7 connected to other Windows 7. Therefore, if the Windows 7 computer has been configured to use HomeGroup, the first thing you need to do is detach Windows 7 from the HomeGroup.
The next setting is the network profile for Windows 7 computer. Windows 7 provides four network profiles; Home, Work, Public and Domain. Based on the network location you choose, Windows assigns a network discovery state to the network and opens the appropriate Windows firewall ports for that state. Ideally the computer should be set to the Home or Work profile. You don't want the Public profile - it is designed for places like Internet cafe's so the sharing is very restricted.
With the network profile selected, another setting within the profile that can hinder the discovery of the shared printer is the network discovery setting. With this setting turned off, the Windows 7 computer will not appear under the respective workgroup (or if the setting has been changed after the computer was seen by the Mac, then it can appear in the workgroup computer list but will not show any shared printer - this is most likely due to the LAN manager timing). This setting can be accessed via Control Panel > Network and Sharing Center > Advanced sharing settings.
Also, within the Advanced sharing settings for the Work or Home profile, another setting called Password protected sharing can stop the shared printer from appearing. With this setting turned on, the Win7 computer will still be seen when adding the Windows shared printer, but after selecting the Win7 computer, the shared printer is not displayed as no prompt is given to enter user account details. So this setting needs to be turned off. Then when the Win7 computer name is selected, a prompt will appear requesting user account information. The Guest account can be selected here to see the shared printer name.
*Adding the Printer*
Now that you can see the printer share, the next step is to add a printer driver that will support the printing via a Windows computer. The Canon drivers do not support this type of connection, even the so-called CUPS drivers. For this type of connection, the user must have the Gutenprint driver set installed, which may not be installed by default depending on the type of install they performed with Snow Leopard.
It is important to note that not every model of Canon inkjet and AIO is supported by the Gutenprint driver set. This is especially the case with the later models. In this situation, a user will either have to wait or check out the other CUPS application, PrintFab. Because there is a cost involved with PrintFab, users will typically avoid this application however the software does keep up-to-date with newer model releases compared to Gutenprint.
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Printing to shared Windows printer fails after Yosemite upgrade

Running Mountain Lion had a working shared printer from Windows 7 Pro - a Canon MX310.
After upgrade the printer is still there but trying to use it results in "Support Code : 306 A communication error has occurred..."
Tried deleting the printer then re-adding. The OS X printer app finds the printer in the windows workgroup, appears to have a little chat then says its added ok. Same Error.
Tried a reset of the mac printing system - same.
Printer is working on the host PC and from other network windows PC.
Anyone else seen similar issue?

I can't claim any experience with this printer. I am going on what the "specs" say should work.
There are three software pieces needed to set up this printer. For the first two, you will need to download and install both the Foomatic-RIP software and the ESP Ghostscript software from <http://www.linuxprinting.org/macosx/foomatic/>.
For the third item, you will need to download the PPD for this printer from <http://www.linuxprinting.org/show_printer.cgi?recnum=Canon-BJ-200>. Place the PPD in the following folder (make any folders that are not already on your system):
/Library/Printers/PPDs/Contents/Resources/en.lproj
This setup will use the bj200 device that is built into Ghostscript. The notes that I find in the device driver indicate that this is using the BJ-10 command set. The manual for the bj-200e shows that this is one of the languages it can use. There might be some DIP switches you need to set to make things compatible with this command set and/or the line spacing set forth in the device driver.
Let us know how this goes.
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Problem with shared printer after upgrade to Maverick

Hi Guys,
I have one iMac and two windows PC which connect to the same WiFi router.
The iMac has a HP LaserJet CP2025 attached to its USB port and shared with other windows PCs with no problem.
Until I upgrade my iMac to Maverick recently, now those PCs cannot see the shared printer anymore.
Do you have any ideas what configuration is changed in the Maverick which could cause this please?
I have been searching through Apple communities and other tech forums and have tried many solution, but still cannot solve this. (I have also tried setting up LDP, but no luck so far)
PS ... Shared files seems to work fine. I can access (read/write) the shared files/folders from windows with no problem (SMB and AFP enable).
Any ideas, pointers or links would be appreciated.
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Try a reset > OS X Mavericks: Reset the printing system

Printing from an IPad2 to my C410A printer stopped after shared the printer.

Please help to clear up my IPad2/HP Printer problem. I have a HP C410a. The C410a printer is wired to a Dell desktop. The Dell desktop is wired to my Cisco Linksys E4200 router. The C410 shows a strong wireless signal to the Cisco router. A year ago, a MacBook Air and two IPads were brought into my home wireless network. They instantly and automatically saw the C410 printer. They could print. Six months later, I introduced an additional Dell desktop to my home network. It has a wireless connection to the router. It could not see the printer. I made the printer a shared printer. The new Dell desktop then saw the printer and could print. The three Apple products then could no longer see the printer. With research, I was able to use the options on the Air laptop to find the printer, and now it works on the printer. The IPads do not offer the same menu options as the laptop, and I cannot point them to the printer. How can I get the IPads to see the C410a printer, again? Everyone has the latest SW. Everyone has been unplugged and turned on in the right order. Thanks!

I think I may know what is going on....from what your telling me your connected to the Dell PC via USB and the printers wireless radio was on....that is why the ipads could see it because it was broadcasting a signal. IF that is the case then your printer probally is not broad casting the signal anymore. The Printer must be wireless or ethernet to the router or the printer just needs to broad broadcast a signal for the iPads to see it.
I was an HP employee
If I have helped you solve your issue please mark it as solved
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Can't connect to shared printer on Windows 7 Pro x64

I have a print server on Windows 2008 Standard and I have drivers installed for both x86 and x64 archs. The ricoh printer seems to work fine on windows 7 pro x64 but the hp printer will not work correctly. It seems to download/install the drivers but when actually connecting to the printer it errors out.
It says cannot connect to printer.
I can add the printer manually if I use tcp/ip printing instead of connecting to the shared printer. I can't figure out why its not working. Has anyone else seen an error like this? I'm not really sure what is causing this issue.
Thanks!

Hi,
Thanks for the post.
Please also let us know the exact model of this HP printer.
If possible, please reproduce this issue on the Windows7 client and collect the relevant information for further research.
Step 1: Download Process Monitor
======================
1. Please download the Process Monitor at http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
2. Extract the zip file to Desktop.
Step 2: Clean Boot
=============
Let's disable all startup items and third party services when booting. This method will help us determine if this issue is caused by a loading program or service. Please perform the following steps:
1. Click "Start", go to "Run", and type "msconfig" (without the quotation marks) in the open box to start the System Configuration Utility.
2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).
3. Click the "Startup" tab, click "Disable All" and click "OK".
4. Click "OK" to restart your computer to Selective Startup environment.
5. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK.
6. Check whether or not the issue still appears in this environment.
Note: Temporarily disabling the Startup Group only prevents the startup programs from loading at startup. This shouldn't affect the system or other programs. We may still manually run these programs later.
Step 3: Collect the Information
=====================
1. Open Procmon.exe (Process Monitor).
2. Reproduce this issue.
3. After that, please click Capture in the tool bar (or directly press Ctrl+E) in Process Monitor.
4. Click Save, in the prompt window, selects “All Events”.
5. Click Browser Button (The button is right to “Path”), in the prompt window, click Desktop, type “test” (without the quotation marks) in the File Name box and press Enter.
6. Find the file, right-click on this file, click "Send To", and click "Compressed (zipped) Folder".
For your convenience, I have created a workspace for you. You can upload the information files to the following link. (Please choose "Send Files to Microsoft")
Workspace URL: (https://sftasia.one.microsoft.com/choosetransfer.aspx?key=7f161e43-e9d9-4654-9077-88c9f57137c6)
Password: YK]yhkqqV0L
Note: Due to differences in text formatting with various email clients, the workspace link above may appear to be broken. Please be sure to include all text between '(' and ')' when typing or copying the workspace link into your browser.
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Pages 2.0.2 won't print to shared printer

help! i'm at the end of my rope here.
pages used to print to my shared printer no problem. but since a hard drive failure in my powerbook g4 1.33 it's been no dice.
since getting the hd, everything has been reinstalled: 10.4.8, epson printer drivers, iworks; EVERYTHING. other apps print to the shared printer fine. (the shared printer is on a home network, connected to a mac pro. access via a wireless router (dlink))
i tried resetting the powerbook's PMU/PRAM. still, a popup window says: "error while printing."
when the PB is directly connected to the printer 'pages' prints fine, only to the shared printer. nothing on the network has changed at all. (except one of my attempts to fix this was to reset the printer system on the mac pro)
i've tried all the suggestions in the forum (searching for 'pages print error'), this includes turning off duplicate fonts with fontbook, resetting the printer system on the PB in various ways as suggested, deleting pref files and the like.
steps to print involve these:
1. open pages.
2. open file
3. select print, select shared printer.
4. click print.
5. a slight pause for about 1sec then the error message comes up: Error when printing.
any subsequent try at printing the same file or another file the message pops up immediately with no delay.
what am i missing? is there something on the network side?
i can't think of anything else to check. i've looked at apple support articles till the wee hours of the morning.
can someone offer any suggestions? you would have my undying gratitude!!
cheers and happy holidays,
sean
2.66 Mac Pro, PB G4 1.33Ghz Mac OS X (10.4.8) Wacom tablet (Intuos2 & Grapphire2)

hey folks,
i've used app zapper to delete pages and then re-installed it. same thing happens. no luck.
are there any other setting that pages might access? does PMSessionValidatePrintSettings refer to Print Manager?
could it be permissions on the print manager's plist file? i'm just guessing as there was a slight name change on her user name when her settings, etc. were imported thru the migration assistant after the hd failure. it's a guess as i've run into this problem when switching from my PPC to the Intel. my user name went from seanw to sean and some of my apps were still labeled with the old "seanw" as the owner. (this was because i dragged and dropped some stuff instead of using the MA as i didn't know it existed.)
if no solution presents itself how would i go about transferring my wife's user profile to another, new profile with out too much headache?
would i create the new user and use MA to transfer her stuff from her backup?
thanks for the suggestions, you have no idea how much this is appreciated.
cheers,
sean

Can't print to Windows 7 shared printer from Mac OS Lion

Dear all,
I would like to share my experience battling to figure out how to print to Windows 7 shared printer from Mac OS Lion. Myself had this problem and looking throughly in internet without success. But finally I figured out the solution by myself, hope this can help other Mac user with similar problem.
OK, when I try to setup my new MacBook Pro with OS Lion to connect with my Canon MX308 printer attached to desktop with Windows 7 Ultimate,
1. I simply select System Preferences>Print & Scan.
2. Then looks for the + sign just below the box to add a new printer.
3. From the option toolbar above, I select Windows. I have connect this MacBook with my Windows Network, so the workgroup will appear to the left column.
4. After I select this group, the computer list will appear in the middle column
5. Then after I select the computer which my printer connected to, my printer sharename will appear in the right column
6. Last step is to select the printer I want to use.
7. After that it will automatically put your printer sharename to the "Name". And then I select my printer driver at "Print Using" and find my printer manufacturer which is Canon MX300 series from driver lists. Finish!
My printer appear in the Printers List. But the problem is everytime I try to print there will be error message saying "ON HOLD Authentication Required".
This problem start to kill me, I search all around for similar problem, but the solution was never worked for me!
Until just now I figured out accidentally for the solution.
THE PROBLEM LIES ON MY PRINTER DRIVER!!!! Although I have downloaded the most update driver from Apple site and Apple Software update said there is no more update for my system!
The solution for my problem is Gutenprint Printer Driver! You can download this driver at http://gimp-print.sourceforge.net/MacOSX.php, then select for the latest driver gutenprint-5.2.7.dmg. Install this driver!
Then back to Print & Scan in System Preferences, then right click on Printers List box, then choose "Reset Printing System..." to clear the previous failed printers.
After that, repeat the above step 2 - 7. Only for the last step I need to select the Printer Driver for my Canon MX308 for the driver name : "Canon PIXMA MX300 - CUPS+Gutenprint v5.2.7"
Now I can sleep as a baby knowing that my printer make a friend with my new Macbook Pro! Hope this will help others!

I have the same setup but with a Canon MX850. This did not fix my problem.

Macbook Pro w/ Lion 10.7.2 & Windows 7 Shared Printer (Lexmark X5650)

I just recently purchased a MacBook Pro with Lion OS 10.7.2 for my wife and have been trying to connect her Macbook to my Lexmark X5650 Printer that is connected to my Windows 7 Professional PC. Tried everything with no success. Any ideas? I have always been a PC user and this is my first MAC and really know nothing about them. Wife had to have it for Dental School and I am getting very frustrated
List of things I've tried thus far:
-Installing printer using CUPS
     smb://server/Lexmark
     smb://workgroup/server/Lexmark
     smb://username:password@server/Lexmark
     smb://username:password@workgroup/server/Lexmark
     where the server is I have tried using both the IP Address and Computer Name of the shared Printer
-Installing printer using "Advanced" options under "Print & Scan" to which I used the address settings as above
-Tried the LPD setting as well as just setting it straight up by selecting "Windows" under "Print & Scan", selected workgroup, computer name, and printer and everything appeared to install correctly until attempting to print test page
-Printer is shared on Windows PC
-Even tried creating an Administrative User and Password specifically for Printing
-Made sure I had the latest MAC Driver for the Printer
I have pretty much tried every setting and suggestion that can be found on google and always get the "Authentication Required" error or nothing at all printing just pauses.   When I click resume and enter in the username and password for my windows pc, it says that its sending the job, but then nothing happens and also whenever I try to print another test page after that, I have to constantly click resume and enter the username and password manually regardless of how I set it up.
Is this a printer compatibility issue, is this an issue with Mac OS 10.7.2 (Lion) w/ Windows 7 or what? Every thread that I have read does not appear to have any responses from Apple with a workaround or any kind of explanation. All that I have come across is that most people had no problems printing through shared Windows 7 printers until they upgrade to Mac Lion OS.

The "Authentication Required" error can be related to the print driver. Many vendors create their OS X drivers for direct communication from the Mac to the printer. As soon as you stick a Windows computer or 3rd party print server in between the Mac and the printer, then you can get this error.
The thing to note is that when you added the printer via the Add Printer > Windows pane, vs CUPS or the Advanced SMB, you would have been prompted for your Windows credentials to see the printer share after selecting the Win7 computer name. If entering these details then showed you the shared printer, this rules out the problem being related to authentication information.
Working on the premise that the error is being caused by the driver then there are other driver options for OS X, such as Gutenprint. However, looking through the supported driver list for Gutenprint v5.2.7, there is not that many Lexmark printers and certainly not the X5650. And looking at other driver packages available for OS X, I cannot see this model so you may need to look at other options.
One option is LPD which you have tried already. But I think this would have failed due to the service not running by default on Windows 7. While it is certainly present on Win7 for you to connect to a network printer using LPD, the service so that other computers can print via Win7 using LPD has to be enabled. This is done via Control Panel > Programs & Features > Turn Windows Features ON/OFF > Print & Document Services > LPD Print Service. With this enabled and running (you can check via Services) then the queue should be created in OS X using a syntax of lpd://ip_address/printer_share_name. Note that no authentication is required and if the driver will support this type of connection then it could be a quick win. But again the driver could be the issue, although I believe you will see a different error if it has an issue with this type of network connection.
So another workaround is detailed in this blog. This allows you to use the vendors driver on the Mac but I have to say that I have not tried this with Lion and Win7. My last test with this setup was with Win XP and Snow Leopard.
What may prove to be the easiest win is to purchase a Airport Express. With the printer connected to the USB port of this wireless device, the Mac can use the Lexmark driver and Win7 should have no problems printing to it either, although it would be handy to install the free Bonjour for Windows utility to help with locating the printer.
Hope this helps and please respond if you need any further information/assistance.

Can no longer see shared printer

Our home office setup consists of my MPB (now running 10.5.8), a G5 iMac running 10.3, and a G4 iMac running 10.2. The printer (HP DeskJet 970Cse) is direct-connected to the G4 via USB, and is shared.
After upgrading the MBP to 10.5, it can no longer locate that shared printer. Any suggestions?

problem solved. Answer was here: http://support.apple.com/kb/HT2275.

Shared printing on 10.3.9 iMac from MBP with 10.5.5 (worked then not!)

Panther 10.3.9 on iMac (Host with HP PS C3180 for shared printer attached via USB) - Leopard 10.5.5 cannot find the shared printer after it was already working for 3 weeks. Shared printer in Leopard disappeared. When attempting to reinstall the shared printer on the MacBook with Leopard it cannot find the shared printer. (At ALL). Have, reset printers (in Leopard), executed Article: HT2275, turned off firewall, on both machines and wireless router, reset both computers and router. Have 4 hours into finding the solution without success. iMac sees the printer when attached to MacBook but cannot print to it. PowerBook will not see the shared printer on the iMac and of course the shared printer function is enabled on the iMac. Any ideas? Jobs hire some of Gates old windows programmers to do Leopard print sharing? HELP!

Hi there,
It is unusual that you still cannot see the 10.3.9 shared printer after changing to the cups browsing protocol (as per HT2275). Is there any chance that you run the Reset printing system after making this change, as this will reset the browsing protocol to Bonjour.
I would also check that the MacBook Pro can see the iMac. If you look at the Shared section of the Finder sidebar on 10.5, does the iMac appear in this view?
PaHu

Printing to shared printer on 10.3.9

We have an older iMac that has a printer connected via USB (Officejet 6200). It is shared via printer sharing and runs Mac OS X 10.3.9. The iMac is connected to a Snow (dual Ethernet) Airport base station. I could see it and print to it with 10.5 from my MacBook. After upgrading to 10.6 on the MacBook I can see the iMac, but I am unable to add the printer. I tried following the steps here http://support.apple.com/kb/HT2275 and still no opportunity to add the shared printer. Any suggestions or resources would be great!
Thanks!

The update to 10.6.1 and the HP drivers fixed the problem. Thanks Apple!

Connecting to a shared printer on a local network

I want to connect my iBook G4 to my Dell Windows computer to utilize a shared printer on the Dell. We currently use a local area network. What do I have to do to my iBook to use this printer. Should the printers we are trying to connect to appear on my computer? I want to connect over our wireless network to a computer connected to our Dell Windows computer.
Thanks for your help.

I was having difficulty logging in to the server via. Finder, this is what worked for me.
Netgear Router - WNDR 4000
Mac OSX 10.5.8
After selecting "Connect to Server" in Finder I typed in "smb://readyshare" and I pushed the connect button. I was prompted with a username and password and I typed in the username and password that I use to log in to the Netgear router.
I recently upgraded from a WNDR3700 and I did not have to do the above. The readyshare server showed up in Finder a few minutes after I connected the USB drive.
This worked for me, hope it works for you.

Printing from wireless MacBook to iMac shared printer

I have an HP PSC 2350 connected to an iMac in my office. I am using my MacBook via a Linksys router, in another room, and would like to print to the PSC 2350. The iMac and printer are turned on - but the printer does not appear on the MacBook. Something simple, I'm sure - but I need a little help! Thanks!
Message was edited by: Carol Moore1

I have had a similar issue. First I plugged the printer into my macbook and made sure I could print directly to the printer. After this worked, I tried printing via the wireless network. Things work with this caveat. When I print for the first time after starting up the macbook and select print from an application ( say MS Word,) I have to select 'add printer' under 'printer' in the dialogue box. It searches a little bit and then the shared printer shows up. After this is shows up as an available printer until I restart my computer.

Shared Printer Bug After 10.7.4 HP LaserJet USB - Help?

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