Shared Service Issue - Can't see Projects!

Hi All,
i've an issue on a Hyperion 9.3.3. environment distributed on 3 server.
This architecture was installed since 2009 and it was fine until three days ago.
The first symptom was an error in the essbase.log: Essbase wasn't able to find Admin user in shared services.
After a reboot in shared services, we can't see any projects (we have Analytics Server, Interactive Reporting, Planning, Business Rules).
We tried to recover LDAP data but it didn't make any changes.
The system is working fine, but now we can't provision any new user or modify the existing ones.
All suggestions are welcome!

did you change any SSL-certificate recently?
did you start HSS before the other applications?
can HSS server:port be reached from all the servers where the other applications are running?
Did you try to open HSS in a different browser -(version). (little change its a client problem but you can always check it).
Did you change the adminuser password?
more?
Detlev

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