SharePoint 2013 Promoted Links issue

Hi,
 I am encountering an issue in which I need some input. This is a SharePoint 2013 environment and the issue is related to Promoted Links. The issue is that after 60 seconds the title on the promoted links disappear. Checking in developer tools, I notice
that the div tag that houses the title information disappears also. I am attaching the images that depict the behavior. Any ideas will be greatly appreciated.

Hi,
We need more investigation for troubleshooting:
Are you using OOB promoted links app in SharePoint 2013?
Is there customization on the issue app? If so, how did you customize it?
Regards,
Rebecca Tu
TechNet Community Support

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