Sharing a Portfolio on Adobe Acrobat 9 Pro

Please help! I have to post my portfolio to Adobe Acrobat.com and keep getting this: Error: Acrobat did not get a response from the server. I then log on to Acrobat.com and see my document, but it does not allow me to open it. Please let me know if anyone has an answer. This is required to complete my last college course!
Thanks!

Hi Rebecca. I have tried that, but my file is too large. So you don't believe anything is wrong with my portfolio file? My internet at home has been very slow. Do you think I can save my portfolio to an external hard drive and send it from one of the computers on campus?
Thank you so much for your help!
Michelle
Date: Sun, 20 Mar 2011 08:27:06 -0600
From: [email protected]
To: [email protected]
Subject: Sharing a Portfolio on Adobe Acrobat 9 Pro
Hi there,
I'm sorry to hear you're having trouble. While I can't help with any issue you may be having with Acrobat 9 (the server error you're seeing is a problem with Acrobat desktop software, not Acrobat.com), I can recommend that you sign in at Acrobat.com and just click "Upload"; then you can choose the relevant file from your computer and upload it using the native interface of Acrobat.com. You'll likely have more success with that process. Let me know if you have any trouble using Acrobat.com and I'll be happy to help.
Best,
Rebecca
>

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0   com.apple.CoreFoundation
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1   com.adobe.Acrobat.framework
0x003c27cf RunAcrobatInBrowser + 143880
2   com.adobe.Acrobat.framework
0x003c2906 RunAcrobatInBrowser + 144191
3   com.adobe.Acrobat.framework
0x0039ac14 RunAcrobat + 3718787
4   com.adobe.Acrobat.framework
0x005d0603 AcroSecurityBailOutImpl + 1997041
5   com.adobe.Acrobat.framework
0x00118ffc RunAcrobat + 1090155
6   com.adobe.Acrobat.framework
0x00118ef4 RunAcrobat + 1089891
7   com.adobe.Acrobat.framework
0x00114d7a RunAcrobat + 1073129
8   com.adobe.Acrobat.framework
0x0011403d RunAcrobat + 1069740
9   com.adobe.Acrobat.framework
0x00113407 RunAcrobat + 1066614
10 com.adobe.Acrobat.framework
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11 com.adobe.Acrobat.framework
0x00110201 RunAcrobat + 1053808
12 com.adobe.Acrobat.framework
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13 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
14 com.adobe.Acrobat.framework
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15 com.adobe.Acrobat.framework
0x0010f036 RunAcrobat + 1049253
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0x0008546a RunAcrobat + 485081
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0x0010ed3e RunAcrobat + 1048493
18 com.adobe.Acrobat.framework
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0x0008546a RunAcrobat + 485081
20 com.adobe.Acrobat.framework
0x0010c675 RunAcrobat + 1038564
21 com.adobe.Acrobat.framework
0x0010c4b8 RunAcrobat + 1038119
22 com.adobe.Acrobat.framework
0x001084b3 RunAcrobat + 1021730
23 com.adobe.Acrobat.framework
0x001086ce RunAcrobat + 1022269
24 com.adobe.Acrobat.framework
0x001084b3 RunAcrobat + 1021730
25 com.adobe.Acrobat.framework
0x0010b295 RunAcrobat + 1033476
26 com.adobe.Acrobat.framework
0x00106595 RunAcrobat + 1013764
27 com.adobe.Acrobat.framework
0x0010091d RunAcrobat + 990092
28 com.adobe.Acrobat.framework
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0x000cf141 RunAcrobat + 787376
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31 com.adobe.AcrobatPlugin.Comments
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32 com.adobe.Acrobat.framework
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0x0063222c AcroSecurityBailOutImpl + 2397466
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0   libsystem_kernel.dylib
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1   libsystem_pthread.dylib
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2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
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0x91e5456e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 11:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 12:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6   AdobeACE
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7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
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0x9155dcf2 thread_start + 34
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0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 14:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
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10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 15:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5   com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6   AdobeACE
0x01fac737 ACEInitialize + 3741
7   AdobeACE
0x01fac6ad ACEInitialize + 3603
8   com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 16:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
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3   AdobeAGM
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4   AdobeAGM
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5   AdobeAGM
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6   libsystem_pthread.dylib
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7   libsystem_pthread.dylib
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8   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 17:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
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3   AdobeAGM
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4   AdobeAGM
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5   AdobeAGM
0x020f9841 AGMInitialize + 32383
6   libsystem_pthread.dylib
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7   libsystem_pthread.dylib
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8   libsystem_pthread.dylib
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Thread 18:
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
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3   AdobeAGM
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4   AdobeAGM
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5   AdobeAGM
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6   libsystem_pthread.dylib
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7   libsystem_pthread.dylib
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8   libsystem_pthread.dylib
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Thread 19:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
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2   libsystem_pthread.dylib
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Thread 20:
0   libsystem_kernel.dylib
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1   libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2   com.apple.CoreFoundation
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3   com.apple.CoreFoundation
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4   com.apple.CoreFoundation
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5   com.apple.CoreFoundation
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6   com.apple.AppKit
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7   libsystem_pthread.dylib
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8   libsystem_pthread.dylib
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9   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 21:
0   libsystem_kernel.dylib
0x97060976 kevent + 10
1   com.adobe.Acrobat.framework
0x01356436 AcroSecurityBailOutImpl + 16176932
2   com.adobe.Acrobat.framework
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3   libsystem_pthread.dylib
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4   libsystem_pthread.dylib
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5   libsystem_pthread.dylib
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0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
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2   libsystem_pthread.dylib
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3   com.adobe.amt.services
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4   com.adobe.amt.services
0x0d5ace78 C_EULA_SetState + 2166
5   com.adobe.amt.services
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6   libsystem_pthread.dylib
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7   libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 23:: CVDisplayLink
0   libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreVideo
0x9a70e540 CVDisplayLink::runIOThread() + 936
4   com.apple.CoreVideo
0x9a70e180 startIOThread(void*) + 159
5   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
6   libsystem_pthread.dylib
0x91558485 _pthread_start + 130
7   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 24:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 25:: com.apple.appkit-heartbeat
0   libsystem_kernel.dylib
0x9705fb76 __semwait_signal + 10
1   libsystem_c.dylib
0x936a505b nanosleep$UNIX2003 + 219
2   libsystem_c.dylib
0x936a4f06 usleep$UNIX2003 + 60
3   com.apple.AppKit
0x92a21ddc -[NSUIHeartBeat _heartBeatThread:] + 2318
4   com.apple.Foundation
0x90e62f2e -[NSThread main] + 45
5   com.apple.Foundation
0x90e62e86 __NSThread__main__ + 1426
6   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7   libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 26:: com.apple.CoreAnimation.render-server
0   libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1   libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2   com.apple.QuartzCore
0x9495ea7d CA::Render::Server::server_thread(void*) + 232
3   com.apple.QuartzCore
0x9495e98c thread_fun + 29
4   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
5   libsystem_pthread.dylib
0x91558485 _pthread_start + 130
6   libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 27:
0   libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1   libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2   com.apple.CoreFoundation
0x99677f69 __CFRunLoopServiceMachPort + 169
3   com.apple.CoreFoundation
0x99677541 __CFRunLoopRun + 1393
4   com.apple.CoreFoundation
0x99676d5a CFRunLoopRunSpecific + 394
5   com.apple.CoreFoundation
0x99676bbb CFRunLoopRunInMode + 123
6   com.adobe.AcrobatPlugin.EFS
0x1301998f AcroPluginMain + 22458
7   com.apple.Foundation
0x90e62f2e -[NSThread main] + 45
8   com.apple.Foundation
0x90e62e86 __NSThread__main__ + 1426
9   libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 28:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 29:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 30:
0   libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9960b1de ecx: 0x02b05500 edx: 0x00000000
edi: 0x00000154 esi: 0x00000000 ebp: 0xbfffe568 esp: 0xbfffe530
   ss: 0x00000023 efl: 0x00010286 eip: 0x9960b1e2   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
cr2: 0x00000000
Logical CPU:
0
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x1000 -
0x1fff +com.adobe.Acrobat.Pro (10.1.8 - 10.1.8) <FDE8EED5-3FF3-C6CC-51BD-C25783A37C4E> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
0x6000 - 0x1d1aff7 +com.adobe.Acrobat.framework (10.1.8 - 10.1.8) <B478D28D-E617-5A40-998F-2933D2AA17EA> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x1faa000 - 0x20cbfff +AdobeACE (1) <B885D217-C2F6-8496-12D0-FCA0E620635B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x20ee000 - 0x26b3feb +AdobeAGM (1) <D32ACDB7-2362-47C0-8D55-DBE2F4D82433> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x2766000 - 0x2783ff7 +AdobeBIB (1) <7C894693-F5AC-A9BF-E72A-097BDF33C329> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x278a000 - 0x2aafff7 +com.adobe.CoolType (AdobeCoolType 5.08.124.1 - 5.08.124.1) <7A42B517-029D-BDB6-38BB-7792AE56837B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2be2000 - 0x2bedffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7eb6000 - 0x7edbff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0xb502000 - 0xb6faff7 +com.adobe.Acrobat.adm (10.1.8 - 10.1.8) <D85824B4-1025-5974-87DC-425E93B71FB1> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/SPPlugins/AdobeADM.bundle/Contents/MacOS/AdobeADM
0xc0b4000 - 0xc0b5fff +cl_kernels (???) <BEF54366-E843-438F-BFC2-1D25EBAF015E> cl_kernels
0xc0e6000 - 0xc0e7ff1 +cl_kernels (???) <AA951449-5309-43FE-BE79-D49B762B1284> cl_kernels
0xc391000 - 0xc406ff7 +AcroSQLite (1) <F81C2344-7FFB-4D76-F332-31D1E72E74CC> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0xc46f000 - 0xc67afeb +com.adobe.AcrobatPlugin.EScript (10.1.8 - 10.1.8) <67EA11C4-F4E7-2427-2F99-968D87BA87AD> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/EScript.acroplugin/Contents/MacOS/EScript
0xcc31000 - 0xd392fe7 +com.adobe.AcrobatPlugin.Comments (10.1.8 - 10.1.8) <DFF17291-33D1-E559-C6A2-4BDB64654343> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/Comments.acroplugin/Contents/MacOS/Comments
0xd50b000 - 0xd578ffb +com.adobe.amtlib (amtlib 3.5.0.34 - 3.5.0.34) <8C1EBC9E-DDFF-660B-03FB-196CE8A4CED8> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtlib.framework/amtlib
0xd58f000 - 0xd5f6fe7 +com.adobe.amt.services (AMTServices 3.5.0.34 [BuildVersion: 3.5; BuildDate: Tue Sep 14 2010 21:49:00] - 3.5.0.34) <F56D7855-B0F7-4E7E-1997-D4FC2F5ACB2D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x1284c000 - 0x12937ff7 unorm8_bgra.dylib (2.3.58) <44644D3C-3D0E-3CBB-9265-664D95EC791F> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x12aea000 - 0x12af2fff +com.adobe.asneu.framework (asneu version 1.7.0.1 - 1.7.0.1) <80195B5C-2C67-D841-232C-74FCAB79D304> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
0x12b18000 - 0x12b88feb +com.adobe.adobe_caps (adobe_caps 3.5.4.0 - 3.5.4.0) <36D53A2C-0DAB-34C6-48C7-49D2ECF52D0D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x12b9c000 - 0x12bb7ff5 com.apple.security.csparser (3.0 - 55471) <163EF76C-D82D-3CB6-9EF1-4F579644B893> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/ MacOS/csparser
0x12d00000 - 0x12d28fff +AdobeAXE8SharedExpat (0) <6DE8E2CA-91EC-77D7-E674-D336B7D09AF5> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8 SharedExpat
0x13000000 - 0x1302bfe3 +com.adobe.AcrobatPlugin.EFS (10.1.8 - 10.1.8) <DEA989C6-5B0F-57C7-7071-FC8858210760> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/EFS.acroplugin/Contents/MacOS/EFS
0x50000000 - 0x502b7ff7 com.apple.AMDRadeonX3000GLDriver (1.14.21 - 1.1.4) <C2A4FAFD-AFB3-342D-81A0-7388055CDD5C> /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/MacOS/AMDRade onX3000GLDriver
0x8fea3000 - 0x8fed5417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90008000 - 0x9038cff7 com.apple.FinderKit (1.2 - 1.2) <97A5857E-B4D8-3473-8A54-147F36E63EFA> /System/Library/PrivateFrameworks/FinderKit.framework/Versions/A/FinderKit
0x9038d000 - 0x9039bff3 com.apple.opengl (9.0.83 - 9.0.83) <16CFFD50-217E-3E18-88AF-7F2AD980628B> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9039c000 - 0x903a8ff7 com.apple.OpenDirectory (10.9 - 173.1.1) <2AA24814-2DC6-3E28-B71B-186B686F0F19> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x903a9000 - 0x903e6ff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x903ea000 - 0x903f3ffa com.apple.CommonAuth (4.0 - 2.0) <6CB82D57-3C55-39E5-9036-8047DF3E6F57> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x903f4000 - 0x903f5fff com.apple.AddressBook.ContactsData (8.0 - 1365) <3A9C53C8-07EC-310D-80AD-0B6E2492F021> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x903f6000 - 0x903fdfff libMatch.1.dylib (19) <3B3680FC-2AC9-37CC-B262-5ACE2CF8939A> /usr/lib/libMatch.1.dylib
0x903fe000 - 0x90428fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x90429000 - 0x90443ff7 com.apple.GenerationalStorage (2.0 - 160.2) <8755F7F1-2402-387C-A32A-2270E7D680C8> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x90444000 - 0x90809ff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9080a000 - 0x9080afff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x9080b000 - 0x9080fffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib
0x90810000 - 0x9084eff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x90857000 - 0x90881ff7 libsandbox.1.dylib (278.10) <28813216-B652-3E4D-B0D5-BE49B385C6EC> /usr/lib/libsandbox.1.dylib
0x90882000 - 0x908c1ff5 com.apple.ids (10.0 - 1000) <AEDCAD16-6626-3A0B-A9BE-3FC8A47CEB52> /System/Library/PrivateFrameworks/IDS.framework/Versions/A/IDS
0x908c2000 - 0x90908fff libcurl.4.dylib (78) <EC84399F-5EA8-321B-B122-99730CC557C8> /usr/lib/libcurl.4.dylib
0x90909000 - 0x9090cffe com.apple.LoginUICore (3.0 - 3.0) <6FE961A4-3C17-3004-B50B-FD78FDC28350> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x9090d000 - 0x90916fff com.apple.AppleSRP (5.0 - 1) <6B946F4B-7DC4-3E82-BF2C-BE0930E3CF47> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x90917000 - 0x9091affa libCGXType.A.dylib (599.7) <2738FF52-4B47-31AD-B7E5-412F6AFACC2A> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x9091b000 - 0x9096cffb com.apple.CoreMedia (1.0 - 1273.29) <BE08E6C7-5E6F-3B54-9C17-751CFCBD823D> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x90a0e000 - 0x90a6cfff com.apple.ViewBridge (1.0 - 46) <62450F2D-C27A-3D11-BA41-AF8C6B18BEDD> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x90a6d000 - 0x90ab3ff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x90ab4000 - 0x90ad1ffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x90ad2000 - 0x90b7dfff libcrypto.0.9.7.dylib (106) <DA3D5F8E-5822-3D41-BC1C-FFE1CC9BB42B> /usr/lib/libcrypto.0.9.7.dylib
0x90b7e000 - 0x90b86fff liblaunch.dylib (842.1.4) <3798500D-4436-3AEB-B273-7F2428C33A4A> /usr/lib/system/liblaunch.dylib
0x90b87000 - 0x90b9aff7 com.apple.idsfoundation (10.0 - 1000) <1C0CCF49-109E-3C34-96ED-466B7BEB8551> /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion
0x90b9b000 - 0x90b9eff7 com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x90b9f000 - 0x90ba3ffa libcache.dylib (62) <9730D7F2-D226-3F30-8D26-BF598CB781F6> /usr/lib/system/libcache.dylib
0x90ba4000 - 0x90c2dfff com.apple.CoreSymbolication (3.0 - 141) <178DDF5C-B6DA-39BD-84F5-FD3FA7E93BF8> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x90c2e000 - 0x90d3afff com.apple.ImageIO.framework (3.3.0 - 1038) <0B4A6607-9FBC-3A6C-984A-0542DE8385FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x90d3b000 - 0x90d4bff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) <71DE7754-0A47-3F35-B1BF-B1FE7E1311E0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x90d4c000 - 0x90d5aff7 com.apple.Sharing (132.2 - 132.2) <87DBFC7A-9689-3B8E-AD16-5A9DFF9DE625> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x90df6000 - 0x91121ff6 com.apple.Foundation (6.9 - 1056) <C8AE9C03-3460-354A-A8B6-EF4955BE600D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x911de000 - 0x911f7fff com.apple.Kerberos (3.0 - 1) <91F17EB2-C70C-359C-B09D-96B52D2A9C9F> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x911f8000 - 0x914e2fd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x914e4000 - 0x91539ff7 com.apple.QuickLookFramework (5.0 - 622.3) <3C6ADC02-2C67-361B-B042-47DDCC0EDA5F> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x9153a000 - 0x9153dff3 com.apple.AppleSystemInfo (3.0 - 3.0) <99A923AE-121B-307D-AC1C-968976FBA225> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x9153e000 - 0x91548ff2 com.apple.AppSandbox (3.0 - 1) <085C3B38-C7D8-3A62-AFC6-CEE27F93DFD1> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x91549000 - 0x9154affd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
0x9154e000 - 0x91556fff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib
0x91557000 - 0x9155effb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x9155f000 - 0x9155ffff com.apple.Carbon (154 - 157) <6E680560-FD53-3C00-BDF7-7AFA28747DC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x91560000 - 0x9158cff7 com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x9158d000 - 0x9158dffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <8A37963C-DF6F-3DFF-94E9-407DC5DFEDA9> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9158e000 - 0x915a0fff libsystem_asl.dylib (217.1.4) <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89> /usr/lib/system/libsystem_asl.dylib
0x915a1000 - 0x915aafff com.apple.DiskArbitration (2.6 - 2.6) <6379523D-3196-370C-AE4A-8EA586E36909> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x915ab000 - 0x91827ff7 com.apple.QuickTime (7.7.3 - 2826) <D9F2857B-5668-3828-B85E-0F897462C8D8> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x91828000 - 0x9183eff9 com.apple.aps.framework (4.0 - 4.0) <B3D5B83C-4DDF-3E8E-A701-7931AE6FAF65> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x9183f000 - 0x91b40ff1 com.apple.AOSKit (1.06 - 176) <E5067665-E177-37FF-AD38-0D995FB79741> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
0x91b41000 - 0x91b42ffc com.apple.TrustEvaluationAgent (2.0 - 25) <064B485D-56E0-3DD7-BBE2-E08A5BFFF8B3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x91b43000 - 0x91bd4fff com.apple.ColorSync (4.9.0 - 4.9.0) <8366AE10-0396-3100-B87A-A176E8ECE7B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91cec000 - 0x91d1aff3 com.apple.DebugSymbols (106 - 106) <FC70F4C9-B2A6-352F-9563-6C085E9DDDB8> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x91d1b000 - 0x91d24fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x91d25000 - 0x91d2cff7 com.apple.XPCService (2.0 - 1) <94783930-9E46-394F-B1B2-9CA57CBA2D25> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x91d2d000 - 0x91d82ff2 com.apple.Suggestions (3.0 - 137.1) <3914C088-5905-30B1-BA4A-3C778D3C3869> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
0x91d83000 - 0x91d8dff3 com.apple.DisplayServicesFW (2.8 - 360.8.14) <B14B15EC-41BA-37F6-B696-8BBA0E325C0C> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x91d8e000 - 0x91db2fff libxpc.dylib (300.1.17) <252BC88F-A5CA-3E67-AEDB-3D7B9F4537E2> /usr/lib/system/libxpc.dylib
0x91db3000 - 0x91dbefff libcsfde.dylib (380) <C9E61AFB-1A9D-324B-9827-06B182CDD7B0> /usr/lib/libcsfde.dylib
0x91dbf000 - 0x91dc5ffb libunwind.dylib (35.3) <099D1A6F-A1F0-3D05-BF1C-0A7BB32D39C2> /usr/lib/system/libunwind.dylib
0x91dc8000 - 0x920c9ff7 com.apple.CoreServices.CarbonCore (1077.13 - 1077.13) <C514A490-8689-3665-AD82-863B5FF8D6AE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x920ca000 - 0x920e6fff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x920e7000 - 0x9213bfff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <95A1E1CF-FC3E-3203-8683-34823CD70B6B> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x9213c000 - 0x92167ff7 libpcap.A.dylib (42) <66FBEAD3-FE91-3A89-8706-FB95229068AC> /usr/lib/libpcap.A.dylib
0x92168000 - 0x9217cff9 com.apple.MultitouchSupport.framework (245.13 - 245.13) <6860A0D0-3654-3B02-B2E9-C4D2637167B8> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x9217d000 - 0x921f2ff1 com.apple.ApplicationServices.ATS (360 - 363.1) <5C9BC698-0CC1-3F6A-9F9D-BCC3A9C3D6DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x921f3000 - 0x921f7ffa libGIF.dylib (1038) <5CEB4EDF-B0B6-33A6-BDDE-8C0D3226FA72> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x921f8000 - 0x921f9ff7 com.apple.diagnosticlogcollection (10.0 - 1000) <B2525E0D-2BB1-3AF6-BDCA-56DCDC1F7DBF> /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection
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0x93557000 - 0x93570fff libAVFAudio.dylib (32.2) <C4CBDFDF-8F77-3872-B7DE-D2D7982084BA> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
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Hi kingq803,
This seems to be a licensing failure to me.
Please try the following steps and let me if that worked or not.
Delete all the files from following folders:
C:\ProgramData\Adobe\SLStore
C:\Program Files (x86)\Common Files\Adobe\SLCache
And, delete all files from following folder except cache.db
C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Then launch Acrobat, Accept EULA and enter the serial number again and check.
Regards,
Rave

Dynamic Stamps Not Working in Adobe Acrobat Pro

Hi everyone, the dynamic stamps on Adobe Simultaneous Review are no longer working for us. I have Adobe Acrobat Pro 9 (it works for me) but it's not working for many other people (they have Adobe Acrobat Pro X). Does anyone know how we can fix this. I think the problem started occurring a few months ago.
Many Thanks!
Joy

You can shutting down Acrobat and then try moving (DO NOT DELETE - you may want put them back afterward if this doesn't work) the Collab and Sync folder out of the User's Acrobat folder and then rejoin the Shared Review to see if the Dynamic Stamps reappear.

Problems with reading a pdf-file using Safari/Adobe Acrobat Pro

Using Adobe Acrobat Pro 9.5.5. and Safari in Snow Leopard I open the pdf-file of http://dare.uva.nl/document/505726 and small boxes appear in the text f.i. on page 70, 74, on the last page etc.
I don't know why those small boxes appear only on my MacBook Pro with the installed software and others don't read a corrupt text. If I click in den pdf-file on the right side of the mouse and choose "open with Adobe Acrobat Pro" the pdf-file opens correctly (without small boxes)!

As you discovered, Adobe Acrobat/Pro/Reader v.9 will crash for all managed user accounts that store their home folders on the server because it has "difficulty" reading and writing to a folder across a network, which is why it crashes shortly after it launches.
HOWEVER, there is hope. All you need to do is tell Adobe to write all of its files to the local drive rather than the home folder on the sharepoint, as follows:
While logged into your network-user account:
1. Go to the "Shared" folder on the local drive. (Local HD > Users > Shared)
2. Create a new folder named "9.0_x86" if you have an Intel or "9.0_ppc" if you have a PPC (without the quotes for either case). You will have to authenticate as an Administrator.
3. Go to the Acrobat folder within the user's Application Support and delete the folder in it.
(Home > Library > Application Support > Adobe > Acrobat > 9.0_x86 or 9.0_ppc)
4. Open/launch the Terminal application found within the Utilities folder on you Mac.
(Applications > Utilities > Terminal.app)
5. In Terminal, enter the 1st command for Intel or the 2nd for PPC:
ln -s /Users/Shared/9.0_x86 ~/Library/Application \Support/Adobe/Acrobat/9.0_x86
OR
ln -s /Users/Shared/9.0_ppc ~/Library/Application \Support/Adobe/Acrobat/9.0_ppc
Adobe Acrobat 9 should now work properly. You may get the "quit unexpectedly" error message the first time you quit the application, but should only happen the one time.
On a side note, the print spool is slow when printing very large multi-paged PDFs.
This is a fix I found in 2009 by Dennis, can't remember where though.
Message was edited by: Gabriel Prime

Uninstall adobe acrobat pro

how do i ununstall adode acrobat pro free trial version for imac 10.8

Hi l.ariss
Choose Applications > Adobe Acrobat Pro, select the Acrobat Uninstaller, and double-click it.
Follow the onscreen instructions to uninstall Acrobat.
In the Authenticate dialog box, type the user name and password for an administrator account and click OK.Note: The uninstaller removes only Adobe Acrobat files from the system. It does not remove Adobe Reader files, Acrobat user data, or files that are shared with other Adobe applications.

To install adobe acrobat pro xi and place the license tells me it is invalid

to install adobe acrobat pro xi and place the license tell me it is invalid

@Test-Screen-Name
On the original disk I fine the "install.app" version 6.0.335.0
There is no seperat CS6 install app.
In the map "Payloads" I find
AcrobatProfessional10.0-EFG etc
AcrobatXProfessional10.0-mul
and many other files including
AdobeDesignWebPremium6-mul
AdobeDreamweaver files etcetera
So I can't find a separate "CS installer"
@Rave:
I install stand alone on my MacBook Air. Since this MBA has no disc drive I use the disc drive of my iMac. I copied the installation disk to my iMac and then with "sharing" from my iMac to MBA.

How can I get Adobe Acrobat Pro 11 to install?

I have a system with my Documents folder as a shared drive on a server. When I try to install Adobe Acrobat Pro 11, it complains "The path My Pictures or the volume is invalid" This error prevents the installation of Adobe Acrobat Pro. How can I resolve this?

Hi,
You cannot install the Software on Shared Drive. When you start the Installation please change the Installation folder to C: instead of your Shared Drive.
Regards,
Abhijit

Command line to Deactivate Adobe Acrobat Pro XI

We're just getting into software distribution remotely using "batch" like files. Is there a command line to deactivate a license for Adobe Acrobat Pro XI?
We've had a couple people leave and usually we reapply an image and reuse the workstation. The people that have Adobe Pro...I try to get to their machine to Deactivate the license...I want to make this part of my process when people leave one job for another....so need a command line to do it. Unless you have another solution for me. Thanks in advance.

@Test-Screen-Name
On the original disk I fine the "install.app" version 6.0.335.0
There is no seperat CS6 install app.
In the map "Payloads" I find
AcrobatProfessional10.0-EFG etc
AcrobatXProfessional10.0-mul
and many other files including
AdobeDesignWebPremium6-mul
AdobeDreamweaver files etcetera
So I can't find a separate "CS installer"
@Rave:
I install stand alone on my MacBook Air. Since this MBA has no disc drive I use the disc drive of my iMac. I copied the installation disk to my iMac and then with "sharing" from my iMac to MBA.

Adobe Acrobat Pro in Windows 7 w/ Autocad in XP Mode- not working

I'm running Autocad Arch Desktop (ADT) in Windows XP Mode within Windows 7, and have Adobe Acrobat Pro installed in Windows 7. Unfortunately, no "Adobe PDF" pulldown was created within ADT once Adobe Pro was installed, and there isn't any sign of Adobe in ADT (normally, Adobe automatically installs pulldowns within ADT once installed). Adobe and ADT function normally otherwise. Does anyone know how to get Adobe Acrobat Pro in Windows 7 to recognize and work with ADT in Windows XP Mode?

Can you tell me how to set the defaults to Courier 10pt font? I tried select all and it's grayed out, but that was after the
fact. Where are the original default presets?
Thank you in advance.

Trying to update Adobe Acrobat Pro DC, but it's been stuck at 35% for a little over a day?

Trying to update Adobe Acrobat Pro DC, but it's been stuck at 35% for a little over a day?

Hi mattwillball,
Could you please let me know what version of OS are you using.
You might need to refer the following KB doc link for issue where Acrobat download and install process is stuck at 35% on MAC:
Installation Prompt to Close SafariNotificati
If this does not help, then please let me know if you get any other error message when installation is stuck.
Hope to hear from you.
regards,
Anubha

How to round numbers using javascript in Adobe Acrobat Pro?

How to round numbers using java script in Adobe Acrobat Pro?
For example:
1.2 becomes 1.0
1.7 becomes 2.0
Thank you.

Assuming you've already set the field to a Number format category and limited it to one digit to the right of the decimal, you can use the following custom Validate script:
// Custom Validate script
event.value = Math.round(event.value);
More info: https://developer.mozilla.org/en-US/docs/Web/JavaScript/Reference/Global_Objects/Math/roun d

Problem with Adobe Acrobat Pro XI after installation on Mac

I just installed Adobe Acrobat Pro XI on my Mac. My Mac has the correct version of OS and Safari yet I can not launch Adobe. When I launch it, an error box comes up and says a problem has been reported to Adobe. That's as far as it gets. Has anyone had this problem before?

Hi lsgahan,
Please try the following steps and let me know.
Delete all the files from following folders:
Library/Application Support/Adobe/SLStore
Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
Library/Application Support/Adobe/Adobe PCD
Launch Acrobat and enter the serial number when prompted and check.
Regards,
Rave

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