Shockwave Flash above version 11.2.202.235 not compatible with Firefox 14.0.1

I am using Firefox 14.0.1 with Shockwave Flash. If I use any version of Shockwave Flash later than 11.2.202.235 I can not watch videos such as Youtube. All I get is a white screen. If I roll back to SF Ver .235 the videos play fine. I do not have this problem with Google Chrome or Internet Explorer.
Are the 11.3 r300 versions of Shockwave Flash not compatible with Firefox?

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox 14 are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.
In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:
[[Flash Plugin - Keep it up to date and troubleshoot problems]]
[[Flash 11.3 crashes]]
[[Flash 11.3 doesn't load video in Firefox]]
Other, more technical information about these issues can be found under these Links:
http://forums.adobe.com/thread/1018071?tstart=0
http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
Please tell us if this helped!

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Error: xulrunner version 1.9.2.1o not compatible with firefox 3.6.12 min/maxVersion 1.9.2.12

Loaded firefox 3.6.12 from scratch. It won't start, popping up an XULRunner dialog box that says :Error: Platform version '1.9.2.10' is not compatible with minVersion >= 1.9.2.12 maxVersion <= 1.9.2.12. How do I get proper version of XULRunner so Firefox recognizes it?

Hi
I had the same problem but with version 1.9.2.15
I found many people with the same issue doing a Google research and all seem to solve it with a clean reinstall. However:
inside your installation directory (where firefox.exe is) check for the file platform.ini
if you don’t have one, please create it.
Edit the newly created platform.ini or the existing one with a text editor
add the following 2 lines
[Build]
Milestone=X.X.X.X
replace the X.X.X.X with the version number from the error massage. This worked in my case

Firefox won't open, I get this message: XULRunner - Platform version 8.0.1 is not compatible with miniVersion =7.0.1maxVersion =7.0.1.

When I try to start up Firefox, I immediately get a samll window with the above message. It looks like this:
XULRunner
Platform version 8.0.1 is not compatible with miniVersion>=7.0.1
maxVersion<=7.0.1

Be sure to delete the Firefox program folder before (re)installing Firefox as the usual cause of this problem in that not all files got updated properly and some .ini files like application.ini and platform.ini are still older versions.

After installing Firefox 5.0 and attempting to open the browser I get: Error: Platform Version '2.0.1' is not compatible with MinVersion = 5.0 MaxVersion = 5.0 At the top of the message is Yul Runner

While installing Firefox 5.0 and attempting to open the browser I get: Error: Platform Version '2.0.1' is not compatible with MinVersion > = 5.0 MaxVersion < = 5.0
Above the message in the border was XULRunner

That can happen if the updater wasn't able to update (replace) all the files in the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

I'm getting this error statement: XULRUNNER error: platform version 6.0.2 is not compatible with min etc max etc6.0.1 - what is this about and how can it be corrected?

This is what I think may have happened. The other day, Thursday Sept 8th, I shut down my pc in the middle of a Firefox upgrade. Now when I try to access Firefox on my pc, I get this error message:
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If you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]]

Old Bookmarks are not compatible with Firefox version 20+

Background Information:
I use the old client version 3.6 as there's an old utility addon that the author stopped updating and will not work with the newer revisions. Despite disabling the update feature both in about:config and in preferences, the browser still eventually updates (Originally I was using 3.4, and would prefer to use that, but no matter how much I try I can no longer roll it back from 3.6 to 3.4 even if I reinstall using a 3.4 installer). As a result I've had a habit of keeping a copy of my firefox directory in case it updates itself again without asking, which it has. This might help you guys out in answering the countless people who have lost their bookmarks due to the upgrades released this year, and will hopefully someone to investigate and release a patch/utility to fix the issue.
Issue:
I have verified that the newest clients from at least version 20 and onwards, are not compatible with the older bookmark JSON files. People who have been upgraded to the latest revision not only lose their bookmarks, but CANNOT restore them either, as Firefox will only return the error message: "Unable to Process the Backup File".
I have confirmed that the files themselves are perfectly intact with no sign of corruption, and are as intended. They restore ok to older browser revisions (In my case specifically 3.6), but will not restore to the newer client revisions. This is not a fault with the bookmark backups, but with the newer clients (I'm guessing they changed the way they store the information in the JSONs at some point. I note in the code for the JSONs that GUID was never used in the older revisions, but it is in the newer revisions. Perhaps this is causing an incompatibility issue? You just need to adjust the client so that it looks for the GUID and if none can be found to ignore it rather than decide the file is corrupt.
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Solution?
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Please investigate and create an easier solution to a silly incompatibility issue. ^_^

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Cannot open Firefox due to this message: Error: Platform version "6.0.2" is not compatible with minVersion =6.0.1 maxVersion =6.0.1

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Can you please tell me how to solve this problem? I have been running Mozilla Firefox on my Dell laptop with Windows 7 os.
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If you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]]

Help! After this morning's update installed, an error message appeared that read: "XUL Runner. Platform version '6.0.2 is not compatible with miniVersion =6.0.1 maxVersion =6.0.1" Now Firefox won't open or respond at all. What's the fix?

Error dialogue box appeared:
XUL Runner. Platform version '6.0.2 is not compatible with miniVersion>=6.0.1
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If you use ZoneAlarm Extreme Security then try to disable Virtualization and do a clean reinstall.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
See also:
*[[/questions/869812]]
*[[/questions/869951]]

After last automatic update, error message XUL Runner error platform version '6.0.2' is not compatible with minVersion 6.0.1. maxVersion 6.0.1. I am unable to open Mozilla Firefox at all. Had to use Explorer to ask this question!

After last automatic update, error message XUL Runner error platform version 6.0.2. is not compatible with min Version 6.0.1 maxVersion 6.0.1 appeared every time I try to open/run Mozilla Firefox.

See:
*[[/questions/869812]]
*[[/questions/869951]]

I had downloaded and installed one of those automatic Windows update and now whenever I try to open my Firefox I get an error message, "Platform version 6.0.2 is not compatible with minVersion 6.0.1 maxVersion 6.0.1

I had downloaded and installed one of those automatic Windows update and now whenever I try to open my Firefox I get an error message, "Platform version 6.0.2 is not compatible with minVersion >6.0.1 maxVersion <6.0.1

If you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]]

XULRunner keeps saying "error: platform version 20.0.1 is not compatible with min version=19 max version=19 "how do i fix this?

Windows XP SP3. Worked this morning! Now I get this error
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This is caused by a broken (corrupted) Firefox installation where not all files have been updated properly.
Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 20.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Firefox was working, today did not start with error message the the version of this file is not compatible with the version of windows you're running.

Computer has Windows 7 Ultimate 64bit. Firefox has run fine for over a year on this computer. Nothing was changed or updated except Windows update shows that it installed updates on Aug 19. I had computer off for week before because out of town, came back and started on Aug 18, but Firefox worked on that day. Did not use FF again till today. Today on Aug 22nd, firefox will not start, shortcut icon has changed to program not there. Exe in folder when clicked brings up error message say the version of this file is not compatible with version of Windows I am running. Firefox exe shows created Aug 20. I suspect update, either Windows or FF but lean towards windows, happened that broke things. I notice IE 10 updates, .NET framework updates and malicious software removal tool updates were installed. I have tried restarting computer, did not fix. Tried to run as admin, didn't work. I do not want to uninstall FF unless have to because of all the stuff I have in there, bookmarks, last pass passwords, etc.

Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files ('''not the profile folder where the bookmarks are stored''') and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.

Bootcamp support drivers "the version of this file is not compatible with the version of windows you are running"

Hi,
I've searched everywhere I can think of for a solution to this problem with no success. I see other people have reported similar issues and these have not yet been resolved.
I have installed Windows 7 32 bit on a new Mac Mini under Bootcamp. When I go to install the Bootcamp drivers in Windows, I get the message "the version of this file is not compatible with the version of windows you are running".
Other people have reported this issue when trying to install 3rd party software on a 64 bit version of windows but I'm simply trying to install the Bootcamp drivers on a 32 bit version of Windows.
Is it possible the Mac Mini needs a 64 bit version of Windows installed under Bootcamp? I haven't seen this requirement mentioned anywhere.
Appreciated all and any help that can be offered.

Welcome to the Apple Support Communities
That's because the Late 2012 iMac and Mac mini only supports the 64-bit Windows 7 version, so the drivers you downloaded are designed to work with the 64-bit version and you can't install them on a 32-bit version. Install the 64-bit Windows 7 on your computer

"The version of this file is not compatible with the version of Windows you're running.[...]".What can I do?

I must run a 32-bit programe on a windows 64-bit operating sistem, and i receive this message:"The version of this file is not compatible with the version of Windows you're running.[...]". I tried with Troubleshoot compatibility - didn't
work. I tried set to run in compatibility mode for Windows XP in file properties window and it didn't work. What can I do more? I
must run this programe to acces my database.

Hello qqnicol,
What program do you run?
Please contact the software provider to confirm if this 32-bit program can run in 64-bit Windows.
As some programs can only run in specific version of Windows, please download the right version of software.
Most programs designed for the 32-bit version of Windows will work on the 64-bit version of Windows. Notable exceptions are many antivirus programs.
Device drivers designed for the 32-bit version of Windows don't work on computers running a 64-bit version of Windows too.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

Windows desktop application -- version of this file is not compatible with the version of Windows you're running

I am developing on 64-bit Windows7 Enterprise using VisualStudio 2013. I created a new Windows desktop VB.net application and just created a release build of the default solution/project targeting "Any CPU". I provided the EXE to a
colleague who is also running 64-bit Windows7 Enterprise but receives the following error...
"The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see
whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."
I changed the build configuration to create a "x86" build but my colleague received the same error. Any ideas why this would be happening (I checked and my colleague has .Net4 Framework installed as well)? Thank you for your time and
response!
Sunish Abraham
"The version of this file is not compatible with the version of Windows you're running.
Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."

Hi sunisha,
According to your description, you'd like to run the application in your colleague's computer.
I provided the EXE to a colleague who is also running 64-bit Windows7 Enterprise but receives the following error...
If you want to test the application, you could provide the whole Debug folder to colleague instead of the single exe.
"The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."
Check if the collegue's computer is running 64-bit windows:
Enter Control Panel, click on System and Security.
Under this, you can view the system type. This will describe whether you have 32-bit or 64-bit.
You can also try compatiblity mode.
If the program is not compatible, then you may try to install and run the program in compatibility mode.
Use the following steps:
1)   Right click on the Program
2)   Click on Properties
3)   Click on Compatibility tab
4)   Select Run this program in compatibility mode and select Windows Vista or whatever operating system the program was running successfully.
And if you still have questions, I suggest you deploy the application to the Local Network with clickOnce, then your collegue can install the application from the network.
#ClickOnce deployment
http://msdn.microsoft.com/en-us/library/t71a733d(VS.80).aspx
And also, you could recreate a new small application in your computer in Any CPU, then check if this small new application can work well in your colleague's computer. This can judge if the problem is caused by your application.
If you have any other concern regarding this issue, please feel free to let me know.
Best regards,
Youjun Tang
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Shockwave Flash above version 11.2.202.235 not compatible with Firefox 14.0.1

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