Shopping Cart Approvers for changed shopping carts

Hi
We're currently working on a patching process and are having problems with shopping cart approvals
We have a 2 stage approval for carts over £75K
The scenario that is not working is
The approver 1, approves the cart
Then approver 2 rejects the cart
The shopper then changes the cart by increasing the value
The workflow should resend the cart back to approver 1 but it sends the cart to approver 2
What changes need to be done to send the cart back to the original approver ?

For for n-Level Approval Shopping Cart sub workflow( 14000134 ) the workitem status is set in the container element APPROVE_OR_REJECT when Sc is rejected it is set other than Zero and when is approved it is set to ZERO check in the workflow log whether this conatiner element is getting populated or not.

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Report to view the approvers for individual shopping cart

Dear All,
Is there any standard report or Table or FM to view the approvers who approved for a individual shopping cart?
Regards
KP

There are a couple of reports that you can use.
Try transactions SWI5 and SWI2_FREQ.
Follow path SAP menu -> Tools -> ABAP Workbench -> Development -> SAP Business Workflow -> Reporting -> Work item analysis
The help for SWI5 is below:
Workload Analysis
Use
Using the workload analysis, you can establish the workload of individual organizational objects (users, positions, jobs, work centers or organizational units.
You can look into the past ("completed since...") and into the future ("to be processed by...") in order to establish workload.
Features
Workload for the past
The selection produces a list of work items completed by the members of the organizational object before the specified date.
A work item must meet the following criteria to be displayed in this list:
The work item must represent a task that satisfies the selection criteria specified as a task filter.
The work item must be a dialog work item.
The work item must have the status completed.
The actual agent of the work item is a user who is assigned directly or indirectly to the organizational object is specified.
The result of the selection is displayed with the following information in the list Completed Work Items by Agent and Task:
Organizational unit of the actual agent
Agent
Number of the task represented by the work item
Date of final completion
Work item text
Processing duration
If you double-click on an entry, you go to the relevant work item display.
Formatting for statistical purposes
The information can be formatted for statistical purposes.
To do this, position the cursor on one of the columns Org. unit, Agent, Task or Date, and select the function Statistics.
Depending on the column you selected, the following information is displayed:
Organizational unit and number of work items completed by an employee from the organizational unit.
Agent and number of work items completed by this agent.
Task and number of work items for this task, which were completed.
Date and number of work items completed on this date.
In addition, the following times are calculated:
10% threshold:
For 10% of the work items, the duration of processing was shorter than the time specified.
50% threshold:
For half of the work items, the duration of processing was shorter than the time specified.
90% threshold:
For 90% of the work items, the duration of processing was shorter than the time specified.
For more information, see Threshold Value and Average Value.
Workload for the future
The selection produces a list of work items that must be processed by the members of the organizational object by the date entered.
A work item must meet the following criteria to be displayed in this list:
The work item must represent a task that satisfies the selection criteria specified as a task filter.
The work item must be a dialog work item.
The work item must have one of the following statuses:
waiting
ready
in process
reserved
executed
The actual agent of the work item has to be a user who is assigned directly or indirectly to the organizational object is specified.
This only applies to work items with the status waiting, in process, reserved or executed, since there can only be an actual agent in these cases.
There has to be at least one user in the possible agents of the work item who is assigned directly or indirectly to the organizational object is specified.
(This only applies to work items with the status waiting or ready since these do not yet have a actual agent.)
The latest end for processing the work item must be before the date entered.
The result of the selection is displayed in the list Workload for .... The list of work items is grouped according to actual agents and tasks. At the end of the list, the work items and tasks for which no actual user exists are displayed under the header Not reserved by an agent.
When no date is specified, a user's workload corresponds to the contents of their workflow inbox.
Operations on the list
You can go to the definition of a task by double-clicking.
You can display the work items for a task by double-clicking on the plus sign in front of the task.
You can go to the work item display by double-clicking on a work item.
Activities
To call workload analysis, choose Tools ® Business Workflow ® Development ® Reporting ® Workload Analysis.
To determine the past workload, select the option Completed since on the selection screen Workload analysis. For future workload select To be processed by.
Use the input help for all other entries.
Help for SWI2_FREQ is as follows:
Work Item Analysis
Use
You can use work item analysis to carry out statistical evaluations on work items. The work items to be analyzed can be limited according to time, type and task.
Features
Work items per task
Number of work items of the specified type or for the specified tasks, which were created in the specified period. The list is sorted according to task.
Double-clicking on an entry in the list displays all the work items for the task in another list. From this list you can select to go to the work item display and to go to the workflow log.
Work items with monitored deadlines
Number of work items of the specified type or for the specified tasks, which are subject to deadline monitoring.
The work items are displayed in an overview tree sorted according to the type of deadline monitoring and task. Double-clicking on an entry displays the work item.
Work items by processing duration
Information on the processing duration of work items of the specified type or for the specified tasks, whose processing ended in the period. The list is sorted according to task.
Provided there are appropriate work items, the current period is compared with a prior period of the same length. The variances and differences are shown.
For further information, refer to Technical Details on Calculation and Threshold Value and Average Value.
Activities
To call work item analysis, choose Tools ® Business Workflow ® Development ® Reporting ® Work Item Analysis ® ...
Hope this helps.
Keith

SRM table where shopping cart approvers are kept

Hello,
in which table are approvers for a shopping cart stored? I need to technically change an approver for a particular shopping cart such that when the user logs in, he sees the new approver and the new approver has the shopping cart to approve in his list.
thx

Hi
Your question is not clear, but I can suggest you one thing you can substitute the approver technically in SRM GUI / Or in SRM portal.
Regards,
Krish

Additional Approvers for a changed shopping cart.

Good afternoon all, hope you are all well.
I hope one of you guy and guls can help me. We currently have one approver set to be able to approve changed carts and PO's can you tell me where we can add an additional approver, so basically they would both get informed there is a cart or po to approve?
I hope i have explained what i require, please feel free to ask me more questions if need be.
Regards
Steve

Hi,
There are 2 options.
1. Using SAP Business Workflow functions.
Define new Agent object in SWO1 and change the workflow container type of Agent_001.
[Change standard approvers for Invoice WF WS10400017 - 1 step approval|Change standard approvers for Invoice WF WS10400017 - 1 step approval]
2. Using BADI and N-step approval template.
Inplement the BBP_WFL_APPROV_BADI.
Regards,
Masa

Shopping Cart workflow retrigger for changes done to SC already created

Hi all,
A shopping cart is created and later on in "Check Status" when the shopping cart is opened in change mode and any changes are made to the shopping cart either header or item level, the whole approval workflow is retriggered and the approvers are determined again.
We have a scenario where for a particular account assignment category the approvers are added manually - ad hoc approvers through the "Add Approver" in "Approval Preview". For these shopping carts with manual approvers when in "Check Status" any changes are done to header or items of the shopping cart, the whole approval workflow is retriggered and the manual approvers previously added are refreshed as per standard SAP.
I have to put a check in DOC_CHECK badi for the existence of approvers. If no approvers found an error message has to be thrown for adding the approvers manually. I am doing this by reading the approvers from the container for a cart created already. But when changes are made and the workflow is retriggered, the workflow container contains only the previous approvers and not the refreshed ones. So this is not captured in DOC_CHECK badi.
Is there any way to capture the retriggering of workflow in DOC_CHECK badi, so that the check for approvers works fine even after a change being done to a shopping cart which is already created.
Thanks and Regards,
Asha

Try this FM BBP_PDH_WFL_APPROVAL_SIMULATE
Regards, IA

SRM – Shopping Cart approvers in parallel

Hi all,
I’m looking for a function to get all approvers of my shopping cart during the creation. I want to get them all for a WorkFlow approval in parallel and not in sequential.
Actually, I implemented a Badi (/SAPSRM/BD_WF_RESP_RESOLVER) for agent determination in the WF. It works fine to determine the good agent but … only one. If I add others agents, they’ll be in sequential approval.
Do you know how I can change the level of approval from sequential to parallel? And during the creation of a shopping cart, how get all approvers?
Thanks by advance and sorry for my English

Hi,
From SRM 701 it is possible to have parallel approval process with the feature Parallel Approval with Overlapping Responsibility
activate the Customizing switch Parallel Approval with Overlapping Responsibility (SRM_701_APF_IN_PARALLEL) in Customizing for SAP Supplier Relationship Management under:SRM Server -Cross-Application Basic Settings-Business Workflow -Activate Parallel Approval with Overlapping Responsibility
Regards,
kiran

Change shopping cart

Hello all, I am confusing in a point, I have this issue:
I have a shopping cart with 1 item and 2 approvers
First approver reject the SC
Creator of shopping cart can change this shopping cart after the approver reject it?
When the shopping cart can be changed?
Thanks
Rosa

Hi ,
Whether the SC requester can change the SC or not is determined by the parameter "BBP_WFL_SECURITY" under the personlization tab in trascn PFCG for the SC creator role(e.g. EMPLOYEE role).
When the Approver rejects the SC,the witem is sent back to the requester informing him that the Sc has been rejected by the 1st approver and if he has the authorisation(based on the parameter BBP_WFL_SECURITY) to chnage the SC,he can change the SC and resend it for approval.Then the Sc will be again sent to the 1st approver for approval and the cycle continues.
To change the SC,the SC creator will be able to see a CHANGE button on the Screen to make the changes and resend the SC for approval.in order to get the change button, the parameter setting level should be atleast "Low".
See the foll details on security level:
Security Levels
Each user in the SRM system can have a Security Level.
The Security Level predicts how a workflow will react when a change has been made to a business docuement. I.e. A Shopping Cart, Purchase Order etc.
There are 5 different values for the BBP_WFL_SECURITY and there are several ways to check the security levels.
Checking the Security Level of a user
Here I discuss two ways to check the BBP_WFL_SECURITY of a user. The first is by using the Business Object Builder and the second is by using User Maintenance.
1) Business Object Builder: SWO1
Logon with a user who is authorized to access transaction SWO1 Business Object Builder.
Enter the Business Object for a SRM User BUS4101 and press 'Test'. Now press the 'Instance' button to give us the ability to examine the user. Enter the user name of the user and execute. Now we can see many of the attributes that are associated with this user. The Security level of the user is available here. The value is the BBP_WFL_SECURITY for the instanced user.
2) User Maintenance: SU01
Logon with a user who is authorized to access transaction SU01 User Maintenance.
Enter the 'Username' of the user. You can now see much of the data that is associated with this user. To check the users security level we must navigate to the 'Personalization Tab'. Now Double-Click on the object key 'BBP_WFL_SECURITY'.
Security Level Definition
As mentioned above, there are 5 different Security Level values that can be assigned to a user, each of which will have a different effect on a workflow when the associated business document has been changed. These range from 0-4 and they can be maintained for each user in User Maintenance (SU01 -> Personalization Tab -> BBP_WFL_SECURITY), provided the user you have logged on with has the ability to make changes to these settings.
Please note that if the customer has an active implementation of the BBP_WFL_SECUR_BADI, it is possible that the BBP_WFL_SECURITY settings in the database can be overridden.
BBP_WFL_SECURITY = 4 High
If the user who changes the purchasing document has their security level set to 'High', the workflow will never restart after the change has taken place. No restart flag has been set in BBP_PDH_WFL_CHECK_RESTART. Again, as mentioned above, the BADI can override these settings.
BBP_WFL_SECURITY = 3 Medium
If the user who changes the purchasing document has their security level set to 'Medium', the workflow will re-evaluate the starting conditions of the workflow. If the change made to the document means that the starting conditions of a new workflow are satisfied, then the new workflow will be called and replace the old workflow. The existing workflow will be terminated.
If, however, no other starting conditions have been satisfied, then the workflow will continue. Again, as mentioned above, the BADI can override these settings.
BBP_WFL_SECURITY = 2 Low
If the user who changes the purchasing document has their security level set to 'Low', then the workflow will always restart after the change has been made. The restart flag in function module BBP_PDH_WFL_CHECK_RESTART will be flagged. Again, as mentioned above, the BADI can override these settings.
BBP_WFL_SECURITY = 1 None
Here the user does not have a security setting and changes to the document at not possible. Again, as mentioned above, the BADI can override these settings.
BBP_WFL_SECURITY = 0 Not Defined
When the setting is '0', however, the value is INITIAL. Again, as mentioned above, the BADI can override these settings.
It is wise to note that depending on the business document there are differences in how changes will effect a workflow! Please see the function module BBP_PDH_WFL_CHECK_RESTART to see these exactly!
Workflow Security BADI
Occasionally, the business requirements of a company necessitate the ability to override the workflow security settings of users. In this case, function module BBP_PDH_WFL_SECLEVEL_GET checks if an active implementation of the BAdI BBP_WFL_SECUR_BADI exists. If it does, then the logic contained in the BAdI will determine what security level is required. If not, then the value will be taken from the database as normal. These can be used specifically to determine whether a purchasing document can be changed during approval and also to determine how the workflow should behave when a change to the purchasing document has taken place.
HTH
BR,
Disha.
Do reward full points for useful answers.

Work flow not created for the Shopping Cart

Hi one of the customers created a shopping cart,in approval overview it is showing as no need of approvals,but the status of approval is 'awaiting approval', but workflow is not created for the Shopping cart. advised to re-order in change mode but still no use. please advise.

Hi,
what do you see in SLG1? Check the below t.codes
SM58 - check for stuck remote function calls
ST22 - check for system dumps
SM13 - check for stuck update requests
SM21 - check in the system log for anything unusual
SWUD - run a consistency check on the workflow
Saravanan

Approver For the shopping cart

Hi,
Which table brings out Approver for Shopping cart.Any suggestions.Thanks.

Hi,
It is possible to find the details from the workflow , you can find all the workitem ids linked to the document.
For this ,
a) start transaction 'SWI6'.
b) use object type 'BUS2121' , enter the shopping cart number for the object id , then execute.
Then System will return the workflow log , from the container definition of the workflow log , you can find the involved approvers , workitem id etc.
2) Also you can use BBP_PDH_WFL_WI_FROM_OBJECT_GET with
- iv_object_id = SC ID
- iv_object_type = BUS2121
Then, you can then use SRM_WAPI_WORKFLOW_GETDETAIL to get WI details.
See related links ->
<b>Re: Approving agents of an item in SC ?</b>
Re: Link SC to Work Item
Re: SRM tables for Approvals Items
Re: Approving agents of an item in SC ?
SWW_WI_TO_OBJECT_FIND
Re: WorkItem ID- Object ID
BR,
Disha.
<b>Pls reward points for useful answers.</b>

Change Shopping Cart in status "Awaiting Approval"?

Hi there,
Quick question: Should a user be able to change thier shopping cart if it is still in "Awaiting Approval"? It would seem like a logical thing for the user to be able to change the quantity, date etc of the item before it is approved?
I have been looking at template SAPLBBP_SC_UI_ITS 120 and it seems SAP standard prevents this?
How would I allow users to be able to change shopping carts in awaiting approval state?
Any help would be greatly appreciated, thanks
Lynton

BBP_WFL_SECURITY badi may helps or via su01 personalisation tab security.
helps you . keep value HIGH
Shopping cart approval - shopping cart not changeable
br
muthu

Indexing product data for embedded search for my shopping cart fiori app

Hello Experts
I'm doing indexing of product data records for SRM embedded search for My Shopping Cart Fiori app.
however the job being created by the system to accomplish the task is, as error message displayed, not defined properly.
any idea how to resolve this?
i have no idea what program is this, and job details cannot be displayed/changed because of incomplete job definition.
Appreciate any assistance pls.

Hi Dex,
Please check if there was a dump recorded in ST22. Also perform an authorization check SU53 for the background user that submits the job.
Thanks,
Vipin

Rejected Shopping Cart cannot be changed

Hi Gurus,
I am facing an issue with rejected shopping cart. Rejected shopping cart cannot be changed. Change button is visible but after clicking, it shows all the fields in display mode. Do you know if there is any OSS note for this issue for the support pack- SAPKIBKT14 ( SRM 5.0)?
Thanks for help
Regards
Kapil

Is the entire cart rejected or just one item?-> Entire cart rejected
Is there a workitem in the inbox of the requester to accept the changes? -> There is no work item in the inbox of requestor to accept changes. There is no Accept changes button either in the check status transaction
Are you trying to change the cart via inbox or check status?-> Via Check status
Do you have the status 'in your inbox' for the cart?-> No status in the Approval inbox. But under Messages it shows- Mail: Shopping cart 1000001582 was Rejected
If not, then please check the workflow log for any red lights. (SWI6)-> No red lights in SWI6. Everything is green
This is what it shows-> (Sub)workflow created->No errors
SWD_API_ADHOC_EXTENSION_STORE-> No errors
Work Item Submitted for Execution->No errors
Work Item Submitted for Execution->No errors
Regards
Kapil

How to change shopping carts of other users

Hi Experts,
Please advise if there is any transaction which SRM admin can use to change shopping carts of other users. I found that BBP_MON_SC is only able to delete the shopping carts.
Regards,
Kamal

Hi,
As Manish told, you can not change shopping carts for other users. I think as per as my knowledge even SAP will not recommend these type of funcitonalites.
thanks
Ravi

Purchase Order not created for a Shopping Cart

We have a few Shopping Carts created in SRM which did not transmit as PO to our backend R/3 system. This happened because our R/3 system went down for a couple of hours and the Shopping Carts were created during this time. We tried to submit these Shopping Carts through the Application monitor later and the SRM system gave a message "Processed Successfully". However, POs for these Shopping Carts were not created and the Shopping Carts have a status of "Item in transfer process".
The Shopping Carts have already got a PO number assigned to them through the SRM system. However these PO's have not been created in the backend R/3 system
We are struggling to find the failed RFC calls with the help of BASIS so that we can possibly reprocess them. Alternatively we are also looking for a way to retrigger the PO creation for these Shopping Carts.
I need ideas to resolve this issue.
Many thanks in advance.
Susmit

Not sure if you received an answer or not, but this is what we have had to do in the past:
1. Run BBP_PD for the shopping cart to see what the purchase requisition number will be on the backend system. The requisition number will still be provided even if it fails to transfer to the backend.
2. Run FM BBP_PD_SC_RESUBMIT. The object key field will be the requisition number; the object ID field will be the shopping cart number.
Hope this helps.
Monique Stephens

Purchase requistion number not been generated for material shopping carts

Dear Experts,
I am able to create a purchase requistion for text shopping carts once it is approved. For material if i create a shopping cart then status is showing approved(activated workflow without approval) but purchase requistion number not been generated.
It was happening suddenly...earlier i was able to generate PR for material shopping carts.
Please advise on this
Thanks
Ravo

Hi Venkatesh,
Can you please give me the detail requirement. If you want generate a PR for catalogue items then you have to maintain the setting in SPRO_>srm->SRM SERVER->cross application basic settings-> define objects in backend systems...
Thanks
Ravi

Shopping Cart Approvers for changed shopping carts

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