Should I bail out now?

Early on Friday morning I signed up for BT Infinity and a little later got an email confirming the order and directing me to the online tracking. By late on Saturday afternoon the tracking was still saying that no order existed. I decided to call support. We have 2 phone lines in the house (both on the same BT account) and I wanted to check that the order was correctly set up for the right line and also to check the prices as this is not mentioned in the order email. Support told me that they "could see the problem" and that it would all be working fine by Monday morning.
Monday morning arrives and tracking is not working and the same by late afternoon. The order is still not linked to our BT account, if it exists at all. I phone support again. This time I am told that "all tracking is unavailable because of a systems upgrade" and that all customers are in the same position ie there is no tracking on the BT site. I said I did not believe this and asked to speak to a supervisor. I was put through to someone who gave me his name and said he would personally deal with this. He said that he would send an email within hours with all the information that should be on the tracking page and he also sent me a text number that I was supposed to use if I needed to make contact and he guaranteed a response in 2 hours.
Of course the promised email does not arrive and when I query it using the text number I was given, there is no response.
I also tried using the BT wifi when out in Edinburgh today. Unsurprisingly, this did not work either as the BT id is presumably not connected to the order.
For information, we have had an account with BT for over 30 years, over 12 at this address, and the phone line has always been with BT. We have also had an online account and BT id for many years.
Should I cancel the order now and go with another provider? As far as I can see from this forum BT is fine until you have a problem, but then a total nightmare to deal with if there are issues. Am I buying into a heap of misery or is this just teething problems that will be resolved?
Solved!
Go to Solution.

One step forward and one step back I'm sad to report.
I had a phone call today from BT support. The issue with my order resolved during the phone call, in that my Infinity order appeared online and was attached to my BT account. I pointed out while I was still on the phone call that the primary contact number for the Infinity installation was wrong. (we have 2 phone lines, one is data only and the data line was listed as primary contact) I was told to change this online. The change went through without any apparent error but now the order has disappeared from my account again and tracking is back to "order not found"
If I go into My BT and go to the track an order link, it says I have more than one order and gives me a drop down with 3 vol numbers (all the same) but still says order not found when I select any of them.
What do I do now? I'm assuming the order will still go through but with no connection to my account I will not have billing or management, and no access to the extras.

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Absolute Joke - should i back out now !!!!!!!!!!!!...

Ordered Infinity 2 on 30th July to get hd sport, order went through okay.
Supplied MAC on 2nd August
Check order progress online on 4th and website said no order could be found but closed sunday so could not ring
now 5th been on phone for 35 minutes to finally speak to some overseas agent who spoke very poor english and he was saying something about cancelled sport but could not explain then said ill pass you to infinity team and cut me off to another queue which i have now been in for 15 minutes.
I have had NO EMAILS apart from the originl order one either.
This company is already the WORST i have dealt with during a order (its normally after sales that are bad with companies)
As I am waiting I am now wondering if i should just stay with the excellent BE internet i have been with for 4 years.

Yeah I have been with BE from the very early days and thay have been the best but as another mentioned they are slowly becomming just another ISP.
There support was the best ever, now it is still good but nowhere near as good as it used to be.
anyways UPDATE to my original post.
I eventually got to speak to a nice lady in the sales team and she checked and could see the order was cancelled automatically by the system but it gave NO indication as to why.
So she suggested we go through placing a new order after confirming I will still get my voucher and HD sport free.
We placed the order with exactly the same details MAC and all and it all went through and gave an installation date of the 20th (a day earlier than originally offered)
So I am now awaiting the installation.
Just checked the order and **bleep** it she has messed it up again, I am already a BT phone customer on the evening and weekends package and she as downgraded my service to weekend only calls ARRRGGGHHH can this comapny do ANYTHING RIGHT?????
Looks like another 1.5 hours on the phone again tomorrow now (can i charge them for my time )
I amtually becomming more hesitent by the day, i have had a stable 16.7mb connection via BE for over 4 years with only two minor line issues (that sorted itself out) in all that time.
I have had to contact BT twice and speak to 4 or 5 different people just to get the order completed?
I think this is 50% of the contacts I have had with BE in over 4 years.
Oh yeah another thing the BT Sport activated on the card I gave details for but is has not activated on my Multiroom card, do I need to chase them up for this also?

Should I shell out more money?

Mornin'
I'm finally coughing up for my VERY OWN computer. Buying one of them old-fangled quad 2.66 MacPros now that the octupuses have arrived.
Very keen to start getting into Motion - should I shell out now and upgrade the standard graphics card?
Will be working with DV / DVCPro50 / HDV to start with.
Thanks for your wits.
Jim

Just to throw an alternate opinion out there, due to a procurement oversight my Mac Pro has the entry-level ATI Radeon HD 2600 XT in it -- when I specified the equipment for my suite, I was insufficiently specific, and the buyer just went with the default option. I spend most of my time in Final Cut and After Effects, and for these applications the 2600 is entirely sufficient. I don't feel slowed down at all when working in 1080/24p.
I also use Motion and Color, albeit not as frequently. I haven't had any problems with either of these applications. Rendering with Motion and grading with Color take forever, since it seems like neither application has really strong support for using all eight processors yet. (By contrast, both After Effects and Compressor can be configured to render across all cores at once, and they scream.)
So at least in my experience, the 2600 card is useful for both applications. A better card might be better -- specifically, having more graphics RAM would let Motion render larger comps, I believe -- but it's not like this card doesn't work.

Missing photos found! now need bailing out, please...

need bailing out again....
and thankfully I know where to come.
This is a situation I should have found an answer to YEARS ago...would have saved me years of frustration, panic,confusion.
Some three years of photos one day just disappeared from my iPhoto library.
poof! gone! (Still no idea what I did). Just messing around today, in Finder, I just typed in jpg in the little magnifying glass, and oh my! some 12,000 somethings listed, all ending in .jpg
Not sure what some of them are, some some I am recognizing as my MISSING PHOTOS!!
So now I have:
Choose Application
Choose an application to open the document "fairfield029.jpg.orig"
Enable: Recommended application
All applications
Usually, when given a choice, and I don't really know, I will select what seems to be the default, what Mac seemingly wants to use. But everything is 'gray" won't allow me to select anything, nothing even
in my long list of what is my (hopefully) missing photos.
Can someone please add some insight of what it means when it wants ME to choose an application to open a document? How to choose? What to choose? Why is the computer needing my input? In my current situation, the only option I seem able to choose is Cancel.
Thanks for any input, and again, your patience and ever willingness to share your expertise.
ssandee

need bailing out again....
and thankfully I know where to come.
This is a situation I should have found an answer to YEARS ago...would have saved me years of frustration, panic,confusion.
Some three years of photos one day just disappeared from my iPhoto library.
poof! gone! (Still no idea what I did). Just messing around today, in Finder, I just typed in jpg in the little magnifying glass, and oh my! some 12,000 somethings listed, all ending in .jpg
Not sure what some of them are, some some I am recognizing as my MISSING PHOTOS!!
So now I have:
Choose Application
Choose an application to open the document "fairfield029.jpg.orig"
Enable: Recommended application
All applications
Usually, when given a choice, and I don't really know, I will select what seems to be the default, what Mac seemingly wants to use. But everything is 'gray" won't allow me to select anything, nothing even
in my long list of what is my (hopefully) missing photos.
Can someone please add some insight of what it means when it wants ME to choose an application to open a document? How to choose? What to choose? Why is the computer needing my input? In my current situation, the only option I seem able to choose is Cancel.
Thanks for any input, and again, your patience and ever willingness to share your expertise.
ssandee

How to conatant value in F4 & it should be gery out

Hi.
    I need to create a search help for a field . In seection method I have given one table. obviously in F4 it will pull all the data from table which we have mentioned in selection method. but I dont want all the data from it.In my search help I would want to have constant value & it should be grey out. Can you pls let me know how to acheive this. I tried to mention constant value while creating in serach help. still it is pulling all the values. Thanks in advance.
cheers,
sami.

Hi,
Suppose you need to get F4 help from one table.. you will be handling all the entries in an itab, say tb_values. Once tb_values is filled with the selection entries, append one more entry by yourself by giving your constant.
For EX:
SELECT name FROM mcshierb
              INTO TABLE tb_values
              WHERE tlevel EQ co_05
              AND appl EQ co_appl
              AND hname EQ co_hname.
tb_values-type = 'ABCD'.
APPEND tb_values.
CLEAR tb_values.
CALL FUNCTION 'F4IF_INT_TABLE_VALUE_REQUEST'
       EXPORTING
            retfield        = co_retfield
            dynpprog        = co_dynprog
            dynpnr          = sy-dynnr
            dynprofield     = 'SO_TYCL-LOW'
            value_org       = co_s
       TABLES
            value_tab       = tb_values
       EXCEPTIONS
            parameter_error = 1
            no_values_found = 2
            OTHERS          = 3.
Now it'll show ABCD also...
But I didn't get what you mean by graying out? You mean when the constant is selected, the selection field itself should be grayed out?

IPhone 5 has ran out now it won't charge ? I can't reset because my power button is broke ? What can I do, please help

iPhone 5 has ran out now it won't charge ? I can't reset because my power button is broke ? What can I do, please help will my one year warranty cover this ?

Try cleaning the dock connector. Try a new cable or charger.
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Should we trust Apple now that Steve is gone?

Should we trust Apple now that Steve is gone?
Today on Christmas day, people cannot view the movies they have rented, or use the apps they actually bought. However, orders are taken and recorded by the store. So... I am assuming like many that the servers are down. DOWN?!! This is happening in France, in Hungary, in the US.... That would be acceptable for another company, may be. But Apple?
So, here is a question: Is there enough real leadership to drive Apple and its reputation?

Yeah, I heard that every Christmas morning, Steve would go hang out in the datacenter and manually process all of the itunes store orders while re-coding teh servers to fix all of the problems. That's why this never happened on his watch!

[SOLVED] after upgrade : /sbin/init does not exist. Bailing out, ...

hi, after having upgraded today my archlinux, I cannot boot it. I get the following message : "ERROR: Root device mounted successfully, but /sbin/init does not exist. Bailing out, you are on you own. Good luck."
The last time the system was upgraded was in june 2013, before the "Binaries move to /usr/bin requiring update intervention" advisory (https://www.archlinux.org/news/binaries … ervention/). So before upgrading I followed the instructions given in this article and was able to upgrade. But after reboot I got the error message I'm reporting here.
Here is a copy of the config I'm using to boot arch in grub:
menuentry "Archlinux" {
load_video
set gfxpayload=keep
insmod gzio
insmod part_msdos
insmod ext2
set root='hd0,msdos7'
echo 'Loading of Archlinux, kernel v.3.xx.xx ...'
linux /boot/vmlinuz-linux root=/dev/sda7 ro
initrd /boot/initramfs-linux.img
Last edited by heavytull (2014-03-06 21:24:48)

karol wrote:
There have been quite a few changes since you last updated e.g. we're using 'rw' instead of 'ro'. Try
linux /boot/vmlinuz-linux root=/dev/sda7 rw init=/usr/lib/systemd/systemd
It's now much better. But a lot of errors are reported and the system hangs, but still rebootable with Ctrl + Alt + Del.
Here are the error messages:
[FAILED] Failed to mount Configuration File System.
See 'systemctl status sys-kernel-config.mount' for details.
[FAILED] Failed to mount Huge Pages File System.
See 'systemctl status dev-hugepages.mount' for details.
[FAILED] Failed to mount POSIX Message Queue File System.
See 'systemctl status dev-mqueue.mount' for details.
[FAILED] Failed to mount Temporary Directory.
See 'systemctl status tmp.mount' for details.
[FAILED] Failed to start Remount Root and Kernel File System.
See 'systemctl status systemd-remount-fs.service' for details.

My itunes wont download the newest ipod software and when i try it will download for maybe an hour then say "error has occured, internet connection timed out" now what do i do?

My itunes wont download the newest ipod software and when i try it will download for maybe an hour then say "error has occured, internet connection timed out" now what do i do?

Disable your firewall/security software, then try again.

I have a brand new macbook pro that i was doing a data transfer from an old macbook, it got stopped/cable pulled out, now have spinning wheel of death that wont stop, how do i reboot/stop the wheel of death and start again?

i have a brand new macbook pro that i was doing a data transfer via firewire from an old macbook, it got stopped/cable pulled out, now have spinning wheel of death that wont stop, how do i reboot/stop the wheel of death and start again? (this time il use time machine transfer)

Just power off the machine(s). Shut them down. Migration Assistant gets 'stuck' sometimes - best way to migrate really isn't over Firewire, though it will certainly work, but with both machines hardwired via Ethernet to the same router. You can use a TM backup, too, of course, provided that it's recent. Which is the best? Your choice. I've done it both ways and have a preference for MA, but TM restore can be a bit faster and less quarrelsome.
Clinton

Selection screen program name should be grayed out.

In the selection screen , i need the program name to be displayed
like
program : ZZ_PROGRAM
number :    input box.
calculation is got to be done based on the input number.
Without using screen painter i have to create using
the parameter or any other abap statements.
The program name should be grayed out.
name of the program should be in the box (as we do for parameters)
Please suggest how to achieve this
Thanks

Hi,
PARAMETERS : p_text(50) MODIF ID 'ABC',
                           p_number TYPE I.
INITIALIZATION.
   p_TEXT = 'YOUR PROGRAM NAME'.
AT SELECTION SCREEN OUTPUT.
LOOP AT SCREEN.
IF screen-NAME = 'P_TEXT'
     SCREEN-INPUT = 0.
      MODIFY SCREEN.
ENDIF.
ENDLOOP.

Sourcing cockpit field should be greyed out

Hi,
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How can we achieve this.?? Is there any BAdi availbe???
thanks........

Hi, thank you for your quick reply. but i have new problem regarding this requirement.
I have created logic as shown below:
IF is_header-total_value LE 500000.
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ELSEIF is_header-total_value GT 500000.
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What gotchas should we watch out for when porting code from the Adobe SDK to the Acrobat SDK?

What gotchas should we watch out for when porting code from the Adobe SDK to the Acrobat SDK?
... and the other way around?
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Here's a gotcha that I bumped into:
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By default one field should be greyed out( not input field)

hi all,
My requirement is
By default one field should be greyed out( not input field)
when i click on a check box and press enter this field should be open to put input values.
can some somebody please give me sample code for both PBO and PAI

Hi Ram
In flow logic.
PBO
module screen_modify.
IN main program
module screen_modify.
loop at screen.
if p_cb = space.
if screen-name = <Name of your screen field>.
screen-input = 0.
screen-output = 0.
modify screen.
endif.
endif.
endloop.
endmodule.
P_cb is the checkbox.

How should I find out the number of messages on queue?

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I have sent some messages to the queue. How should I
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You can use MQ's admin tools (imqcmd or imqadmin)
to find that out.
'imqcmd query dst -n queuename -t q' will print out what
you want.
Check the administration guide for more info.

Should I bail out now?

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