Should I exchange my MBP? (long post; new Mac user)

To make a long story short, my old laptop broke and I could get a new one at Best Buy because of my warranty. I decided to get a Mac because I've wanted one for a long time now. I had to pay the difference and of course a new warranty. But the guy working there said it was the latest model that came out in February.
I didn't pay too much attention to that though and thought he was wrong. After having the MacBook Pro for a couple of days now I just found out he wasn't lying. The latest MBP was released earlier this year and the one I have came out late 2008. I noticed because of the iLife software. I have 08.
But I don't know if they'll let me exchange it for the newer one. Theres not much of a difference I think but I guess I just want the newer one. And to be honest I somewhat regret getting the MBP because it was expensive... even though I got an additional discount on top of the credit (from my broken laptop). Now I know why I was given an additional discount, because it was slightly an older model.
I don't know if I should have waited and gotten the updated model thats rumored to come out in the summer. Oh well, no biggie I guess. Its my first Mac and so far I LOVE it! No way in **** am I going back to Windows (don't get me wrong I like Windows but everything just feels better in Mac and it comes with pretty cool software and now I do things I would never do on windows because the software was never included such as editing videos with iMovie).
Anyways, what should I do? And should I just get a regular MacBook instead if they let me exchange it? (I mostly use the web browser and I may start editing small videos and making flash cartoons; and possibly doing 3D graphics but nothing extremely detailed though; wanted to play some games but I gave it a try and I'll just stick to game consoles but I might try Diablo 3 if it works on MacBook) Because I had to pay a lot for the difference for the MacBook Pro. And if they allow me to exchange at another time, should I wait 'til the updated models come out? If not, why? (wondering if the updated models are any different)

I have the October 2008 model and I couldn't have been happier, however if you're only going on the fact that iLife 08 was installed to make your basis that its not a 2009 model then you may be mistaken.
Apple didn't release iLife 2009 in January, they announced it, and it became available in late Feb. It probably took another month to make it onto Macs and who knows how long those computers made their way through the supply chain.
Besides the only difference between the two models is a small speed bump.
Aside from that, if you feel the salesman was dishonest or not completely forthright, speak to the manager and/or return it on because of the principal of the matter.
As for an updated model this summer, only apple knows that but given that Intel isn't releasing Clarksfield (the mobile Nehalem processor) late 09 possibly early 2010, I'd not expect any major updates from apple till then.
Bottom line is if your content with the machine, and it operates within your requirements then I'd recommend keeping it, aside from the issues you're having with the honesty of the salesman that is.

Similar Messages

HI - new mac user. When trying to view clips on certain sites i receive the following text: "missing plug in" can anyone assist?

HI - new mac user here
When trying to view certain sites i receive the following text: "missing plug in" can anyone assist?
I think it is related to viewing video or clips.....

Well, if you're using Chrome, or Firefox go here this should also work with Safari. It will let you know if Flash is already installed in your browser. If your using Chrome it should have been intergrated. Were you able to get Flash installed so you can view video clips? Post back to let us know. Hope this helps. Also install Perian. See if that helps as well.
Joseph

New mac user..possible imac problem,help please!

I've had my imac for about 3 weeks and in the last 4-5 days after waking up from sleep mode it has been lagging severly. At first it was for about 15 mins now its been going on for over 45. First of all, applications and anything I click on in them takes a very long time to open and sometimes several clicks. The rainbow ball curser seems to come up for much longer than usual. Then when I type, nothing shows and I have to click on the window to get what i typed to come up. I have plenty of room on my harddrive and 1 GB RAM that was factory installed. Being a new mac user, I really don't know what to do about it. Anyone know whats wrong or what to do?
Thanks in advance.
(sorry if there is bad typing in this post, dealing with the text lag right now)
40GB ipod, imac G5 20 w/isight, Dell XPS Mac OS X (10.4.3)

Hello Christine:
If the logout/restart does not help, call Applecare. Rather than some of us trying to troubleshoot, the Applecare technicians will walk you through the problem identification process. Suffice to say, what you describe is definitely not normal.
Barry

I am a new Mac user. It is necessary to install an antivirus?

I am a new Mac user. Before this, I used a PC and it was necessary to have an antivirus.
It is necessary to install an antivirus in my Mac? In this case, how can I do it?
Thanks!

Mac users often ask whether they should install "anti-virus" software. The answer usually given on ASC is "no." The answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to take control of it remotely. That threat is in a different category, and there's no easy way to defend against it.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has taken far too long to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. Those lapses don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, not machine behavior, and no technological fix alone is going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're better informed than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software. A genuine alert that Flash is outdated and blocked is shown on this support page. Follow the instructions on the support page in that case. Otherwise, assume that the alert is fake and someone is trying to scam you into installing malware. If you see such alerts on more than one website, ask for instructions.
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a padlock icon in the address bar when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It can be as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

I am a new mac user and I switch to mac due to the graphics that it brings. I do website in pc and I heard iweb is the best.NOW i heard that iweb will be discontinue. so what is the best application there for website using MAC OSX lion?

I am a new mac user and I switch to mac due to the graphics that it brings. I do website in pc and I heard iweb is the best.NOW i heard that iweb will be discontinue. so what is the best application there for website using MAC OSX lion?

It is now confirmed that iWeb, and iDVD, has been discontinued by Apple. This is evidenced by the fact that new Macs are shipping with iLife 11 installed but without iWeb and iDVD.
On June 30, 2012 MobileMe will be shutdown. However, iWeb will still continue to work but without the following:
Features No Longer Available Once MobileMe is Discontinued:
◼ Password protection
◼ Blog and photo comments
◼ Blog search
◼ Hit counter
◼ MobileMe Gallery
All of these features can be replaced with 3rd party options.
I found that if I published my site to a folder on my hard drive and then uploaded with a 3rd party FTP client subscriptions to slideshows and the RSS feed were broken. If I published directly from iWeb to the FPT server those two features continued to work correctly.
There's another problem and that's with iWeb's popup slideshows. Once the MMe servers are no longer online the popup slideshow buttons will not display their images.
Click to view full size
However, Roddy McKay and I have figured out a way to modify existing sites with those slideshows and iWeb itself so that those images will display as expected once MobileMe servers are gone. How to is described in this tutorial: #26 - How to Modify iWeb So Popup Slideshows Will Work After MobileMe is Discontinued.
It now appears that the iLife suite of applications offered on disc is now a discontinued product and the remaining supported iApps will only be available thru the App Store from now on. However, the iLife 11 boxed version that is still available at the online Apple Store (Store button at the top of the page) and those still on the shelves of retailers will include iWeb and iDVD. Those two apps were listed in small, gray text on the iLife 11 box that I bought.
Personally, if I didn't already have a copy I would purchase one to have it for reinstallation purposes if ever needed.
This might be of some interest to you at this time: Life After MobileMe.
OT

Brand new Mac user with a brand new Mac problem!

Hi Everyone --
I am a brand new Mac user... I've only had my MacBook Pro 13" for three days. My Mac has been continuously freezing while I use it. When it freezes I only have safari running so I know its not from application "overload". Once frozen, I cannot move the mouse, "esc" or use any commands. Essentially my only option is to force it to shut down by holding the power buttong down. Please let me know if anyone has any idea how to fix this! With school coming up I cannot afford for my computer to be freezing every 20 minutes!
Thanks in advance.
-Rachel

Well... I'd still take it back - let them know that you received it as a gift three days ago. They may still replace it for you or they may take it in for repair. Just be nice and explain that you don't expect a new MBP to function as it is (or malfunction) and let them, at least, run diagnostics on it. As it's so new, there may be something simple that they can fix as you wait. Did your boyfriend already register the machine with Apple or did you? They may take the registration date into account...
But I'd take it to the Apple Store, regardless...
Clinton

Brand new Mac user help please! How do you connect a 17" monitor to the MacBook? I have the monitor plugged into the Mac, but the F8 that I am used to with PC does not work. Please help. Thanks.

Brand new Mac user help please! How do you connect a 17" monitor to the MacBook? I have the monitor plugged into the Mac, but the F8 that I am used to with PC does not work. Please help. I am getting lots of spelling errors as the MacBook laptop screen is too small. Thank you so much! .

Contentmom6 wrote:
Brand new Mac user help please! How do you connect a 17" monitor to the MacBook? I have the monitor plugged into the Mac, but the F8 that I am used to with PC does not work.
Normally, you just connect the monitor to the MacBook using a VGA adaptor that you can buy from an Apple Store. Now try System Preferences > Displays > Detect Displays. You should now be able to select a display mode for the monitor. If it still doesn't work, then I'd check that everything is properly connected. I've had problems with colours disappearing due to a faulty connection in the VGA adaptor.
Bob

Hello everyone. As a new Mac user, I would really like to know the easiest way to move my music files from my old PC to my MacBook? Do I move only the files, the entire iTunes and how? I have a lot of music so it is not a solution with iPod/iPhone.

Hello everyone. As a new Mac user, I would really like to know the easiest way to move my music files from my old PC to my MacBook? Do I move only the files, the entire iTunes and how? I have a lot of music so it is not a solution with iPod/iPhone.

Your best option is to post this in the iTunes forum.
Ciao.

Hello guys..does anybody know how to install and use adobe master collection with the new lion? I need to use Flash and illustratore, but apparently those programmes are incompatible with the new operative sistem... I am a new mac users and I'd like t

Hello guys..does anybody know how to install and use adobe master collection with the new lion?
I need to use Flash and illustratore, but apparently those programmes are incompatible with the new operative sistem...
I am a new mac users and I'd like to know if there are other similar programmes I can use with lion!

Lab79 wrote:
Are you on Apple's payroll?
well dude I can only let you know that as I work with those programme I don't have to pay for it is my company that pays the programme I whant to use( that's why I was asking if there where other programmes ..that I could use with lion insted that Illustrator and Flash!)..I know Adobe since 2005 and I can say that Adobs products are very good...I think that if it's an Adobe probleme or fault ..they will solve it very soon...but unfortunally I have the impression that after Jobs passed away Appel decided to change politics..and everything started to go very bad! (see FCP X)..
good luck with apple dude..
Where is the Apple problem? I have CS4 and CS5 running perfectly fine on my Macbook Pro. Installed 5 after Lion upgrade. Worth every cent. Adobe did have some catching up to do with Lion but with the CS5.5 update all runs fine. But not yours. So it is a problem with the Lion OS? You say you have been with Adobe since 2005. So you would be aware of all the other issues that Adobe had catching up with past Oss in Mac and Windows then. They get it right, but it is up to them. It is not up to Apple, nor Microsoft for that matter, to run around and check that every software developer in the world is running their business properly.
And what has politics got to do with anything. Some people just have to blame Software for their poor Hardware maintainence of failure of the same.
<The only think I can really do is to go back on my old windows...give back this orrible lap top and ask for my money back!>
Great suggestion. You should go with that one, but good luck getting a refund.
Bye

HELP!~ new mac user with MAJOR external hard drive/iTunes problems

Hi everyone,
I hope you can help me out. I just got my new Powerbook Pro 2.0. It is really nice, but I am having a **** of a time with iTunes. I had an old Sony Viao and my friend turned me on to mac. So here I am, new computer and new 80G iPod. I have 120G of music on my external hard drive that played music right from the HD on my Vaio with no problems (until I upgraded to iT7.0, then the music ran choppy, but thats another issue). No, thinking that the Mac and iTunes will work perfectly together, I plugged in my External HD, turned on all the equipment, the mac finds the HD and I can see the music. Good. So, I change the location on the preferences to find the music on the ExHD and nothing. Then, I read all the forums and all and try EVERYTHING, moving the .xml file to the dektop, restarting iTunes, changing the location again, NOTHING works. I am about as frustrated as I can be. With over 26,000 songs that I cannot listen to.... I am about to regret this discision to get the mac. Any ideas? I also tried copy the files in the iTunes folder on the mac to the folder on the ExHD, but i don't know how on mac (there is no copy and paste command when you right click the mouse). I know my frustration is because I am new and dont know all the tricks yet.
I wish I could just call my buddy, but I am in Afghansitan fighting the taliban and he is in Hawaii. Any help is GREATLY appreciated.
Thanks
MBP 2.0 Mac OS X (10.4.8) Brand New Mac user.......

Select your ext HD and do a key board command - CMD+I (Get Info - File Menu). Under the Ownership & Permissions tab - do you have read and write access? If not give yourself that access. You may be prompted for your admin password.
If your ext HD is the same one you used with the Vaio then I am thinking your ext HD is formated as a FAT32 and not a NTFS. Mac can read NTFS but not write to a NTFS format disk. If it is FAT32 then Mac can read and write. If it is a HFS+ format (Mac format) then there is no issue of read and write unless the disk is locked.
To copy files from one HD to anorther on a Mac - all you need to do is select and drag to the new location.
Check the Help Menu's of iTunes and the Finder. There is wealth of info built into your Mac OSX.
MJ

G4 won't boot up for new Mac user

Hi guys. Brand new to Apple computers as I got a "defective" G4 from my neighbor. He was going to throw it away but I told him I would try to fix it first.
When I power it up, it makes a musical "greeting" power up sound and the monitor goes from dark black (as in "off") to a lighter gray, and then a folder appears in the middle of the screen alternating between a face and a question mark.
Does anyone know what is wrong with this computer so that I can repair it for future use? I am guessing a hard drive malfunction, but do not know for sure. And is it worth fixing? FYI - I do not have any software for this system.
Thanks for any help you can provide!
-Mark

A 160g hard drive would run you about $70, while OS X would run about $120.
It would be great to borrow a copy of the os installation disk and boot from it to see if the computer has further problems. Do you know any other mac users? It would also allow you to see how much ram is in the machine (OS X likes ram) and that may be a further expense if you need more.
What are you going to use the machine for? That's the main question as to how much you should spend to fix the machine up. I don't know if it would be fast enough for you as an everyday computer, but internet use, word processing, ITunes, IPhoto would all work just fine. You won't be doing any gaming or heavy duty video processing.
I'd talk to them at the Apple Store, explain the situation, maybe they might be able to help given the situation. They've got a chance here to nab a new mac user, I'd think that may help your case.

A new mac user

At the risk of sounding lame, how do I download Pages for mac mini 10.6.7? I need to use Pages in order to work on Microsoft docs. I have been around the world with this problem. I reinstalled the DVD's, thinking I did not do it correctly the first time. I tried downloading for the Mac Store with no success.....again, I am a new mac user and have recently purchased the mini. Any assistance would be appreciated.

Welcome to the Apple Discussions!
If you got a trial version of iWork with Pages with your new mini, you should probably delete it. A simple but efficient way is to download the free app removal app AppCleaner; http://www.freemacsoft.net/AppCleaner/ Then just drag & drop the Pages app onto AppCleaner. AppCleaner will round up all of Pages auxiliary files and present them all for your approval for sending them to the Trash. With some Apple Apps you are asked to authorize the removal with an Administrator's password. After you have deleted Pages, empty the Trash and restart your Mac. Pages should now be available to buy in the Mac App Store.
If you do not have a trial version of iWork installed what was your previous issue with downloading Pages trough the Mac App Store?
Dah•veed

New MAC user... regreting my choice

Well I just bought a new Macbook Black (core 2 duo, 1Gig RAM, 120HD) for my girl as a gift (a friend of mine was on USA, I'm from Mexico).
Everything was fine, first I read the manual, then I somehow I easily conect to internet wireless, star DL the upgrades, and suddenly at the end of the DL I lost conection... ok, not big deal I took that oportunity to restart, since some of the upgrades I DL request it.
After that, it has been ****, finally I end up quiting trying to conect wireless and go to ethernet... I'm on, no wait I'm not, yes... mmm NOPE, I lost conection to the world for good.
Everything in my house is conected to internet the only gripe is this black trash (no offense intended), so end up thinking, what was the problem...?? THE UPGRADES!!! it has to be, so I formated my machine, thinking everything will go back as a couple of days I just open it, but I was so wrong.
The Instalation DVD didnt do anything, there was still a user account after the format, it didnt wash all and star as good as new (user profile and all that the sistem ask you when is the very first time you use it).
Please help, I end up with a very expensive useless gift for my girl in my house, why do apple sell problems?, I should had stick with PC.

Hi Balhazer, and welcome to Apple Discussion!
I agree with Troy Enn, you seem to be a new Mac user, and although the Mac is relatively easy to use, there are many steps, or procedures, just like choosing the right and most suitable method to re-install/reformat your mac... if you are not sure, go online to browse around, or ask here, we will be please to help.
You need to choose a total reformat and reinsall OS of your mac to wipe everything, including current user away, to start afresh.
And please don't blame the updates, I have 4 macs running... 1 in the office and 3 at home of different flavours, have been updating them all 10.4.x throughout, and have never encounter any serious update problems (touch wood). If you follow the "protocols" or "procedures" correctly, like Repairing Disk Permission before and after you update, etc. Then you shouldn't have any problem keeping your mac in the pink of health.
Cheers

New Mac User - probably a simple question.

I am a new mac user. I bought two macs to basically ichat my new daughter with her grandparents. This is the setup
1. Macbook 2.0 / 2 gig ram with built in isight. Ethernet DSL connection 6 mps down/768 up.
2. Mac Mini G4 / 1 gig ram with external isight. Ethernet DSL connections 2 mps down/384k up.
The quality just is very poor on the mac mini side. They can barely make out my daughter. The quality is acceptable on the macbook side. I have read the forum and tried the things I could understand. Under the connection doctor, the macbook side is getting 30fps and the mini is getting only 15fps.
Besides upgrading the mini to a intel based higher processor, is there anything we can do to get better video quality?
I tried this new software SIGHTSPEED and the video quality is amazing on both ends.

Hi Amit,
The quicktime setting should not be on Automatic or the very top setting of Intranet/LAN as they both have problems with iChat.
Your download speed means you should use the 1.5meg/T1/Intranet/Lan setting.
Don't forget the restart of iChat if you have to change the setting.
If his download is 1.5 meg to 3 meg (half yours) he should also use the 1.5meg/T1 setting.
Is there any chance he is doing a download at the same time or other internet use ?
Are there other computers at his end that are on line ?
There is a vauge chance that the modem at one end can not handle the current speeds you are supposed to get from the ISP. However this is likely to show up in Speed tests when it is a lot lower than what you (both) are paying for.
Test site http://www.bplspeedtest.com/broadband-speed-test.php use the button with the red and green arrows.
12:12 AM Monday; August 14, 2006

New mac user have a few questions

Hi everyone i made the switch to mac today and i have a few questions
1. How easy is it for me to update the Nvidia graphics drivers when Nvidia releases them ?
2. Should i bother with Antivirus software ?
3. what are some good sites for wallpapers and stuff - (wants to make his make look good)
4. Any tips for a new mac user please feel free
thank you for your time and help
mike

Hi mike and welcome to Discussions and the world of Apple,
4) have a read/look at the following for a better feeling for your Mac
http://www.apple.com/support/mac101/
http://www.apple.com/support/switch101/
http://www.apple.com/findouthow/mac/
Was a 'switcher' myself 4 years back and learned alot from them.
Regards
Stefan

Should I exchange my MBP? (long post; new Mac user)

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