Brand new Mac user with a brand new Mac problem!

Hi Everyone --
I am a brand new Mac user... I've only had my MacBook Pro 13" for three days. My Mac has been continuously freezing while I use it. When it freezes I only have safari running so I know its not from application "overload". Once frozen, I cannot move the mouse, "esc" or use any commands. Essentially my only option is to force it to shut down by holding the power buttong down. Please let me know if anyone has any idea how to fix this! With school coming up I cannot afford for my computer to be freezing every 20 minutes!
Thanks in advance.
-Rachel

Well... I'd still take it back - let them know that you received it as a gift three days ago. They may still replace it for you or they may take it in for repair. Just be nice and explain that you don't expect a new MBP to function as it is (or malfunction) and let them, at least, run diagnostics on it. As it's so new, there may be something simple that they can fix as you wait. Did your boyfriend already register the machine with Apple or did you? They may take the registration date into account...
But I'd take it to the Apple Store, regardless...
Clinton

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I am a new mac user and I switch to mac due to the graphics that it brings. I do website in pc and I heard iweb is the best.NOW i heard that iweb will be discontinue. so what is the best application there for website using MAC OSX lion?

I am a new mac user and I switch to mac due to the graphics that it brings. I do website in pc and I heard iweb is the best.NOW i heard that iweb will be discontinue. so what is the best application there for website using MAC OSX lion?

It is now confirmed that iWeb, and iDVD, has been discontinued by Apple. This is evidenced by the fact that new Macs are shipping with iLife 11 installed but without iWeb and iDVD.
On June 30, 2012 MobileMe will be shutdown. However, iWeb will still continue to work but without the following:
Features No Longer Available Once MobileMe is Discontinued:
◼ Password protection
◼ Blog and photo comments
◼ Blog search
◼ Hit counter
◼ MobileMe Gallery
All of these features can be replaced with 3rd party options.
I found that if I published my site to a folder on my hard drive and then uploaded with a 3rd party FTP client subscriptions to slideshows and the RSS feed were broken. If I published directly from iWeb to the FPT server those two features continued to work correctly.
There's another problem and that's with iWeb's popup slideshows. Once the MMe servers are no longer online the popup slideshow buttons will not display their images.
Click to view full size
However, Roddy McKay and I have figured out a way to modify existing sites with those slideshows and iWeb itself so that those images will display as expected once MobileMe servers are gone. How to is described in this tutorial: #26 - How to Modify iWeb So Popup Slideshows Will Work After MobileMe is Discontinued.
It now appears that the iLife suite of applications offered on disc is now a discontinued product and the remaining supported iApps will only be available thru the App Store from now on. However, the iLife 11 boxed version that is still available at the online Apple Store (Store button at the top of the page) and those still on the shelves of retailers will include iWeb and iDVD. Those two apps were listed in small, gray text on the iLife 11 box that I bought.
Personally, if I didn't already have a copy I would purchase one to have it for reinstallation purposes if ever needed.
This might be of some interest to you at this time: Life After MobileMe.
OT

How do you open a Numbers file sent from another Mac user with same operating system, i get a pop up that says I'm missing an index.hml file??? HELP PLEASE

how do you open a Numbers file sent from another Mac user with same operating system, i get a pop up that says I'm missing an index.hml file??? HELP PLEASE

The operating system may be the same but the Numbers applications are likely different. You need to get the apps in sync. Unfortunately, the Numbers (and Pages as well) saga is pretty confusing (and frustrating). Here's some info from the iWork resident version expert (PeterBreis0807):
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs.

First-time Mac user with Migration Assistant woes

I'm a new Mac user with a MacBook Air. Still trying to get the migration process completed after three days so I can start using my computer. Looks nice, at least. Three questions:
1. After a 36-hour migration attempt from a PC over Wi-Fi, and with 2 hours to go, I'm getting a "Reconnecting to Mac" window on the PC. If it reconnects, how long could it take? It's still sitting there after 15 minutes.
2. If I cancel the migration process, do I have to start over and cross my fingers for another 36 hours, or does it pick up where it left off?
3. Is there any way to get a faster file transfer, say by Ethernet cable (I have the adapter), USB, anything. This is becoming painful.
I have verified the Wi-Fi connection is up and running. I can connect and reach the internet from my PC.
I don't want to schlep to the Apple Store. I bought this on Apple's assurance that the migration process would would work. If it doesn't, I'm returning it.
Thanks.

Steve, you don't have to run Migration Assistant right away. You can set it up as if you weren't going to migrate anything. You can start using your Mac right away.
Later, you can run Migration Assistant any time you want.
Depending on when you cancel MA, it is probable that whatever it did up to that point will be lost. 36 hours is unreasonable.
After you start using your Mac and are comfortable that it works to your satisfaction, connect the two with an Ethernet cable. Make sure it's a Category 5e or Category 6 patch cable (most are today). Then run MA. That ought to work and nothing will be faster.
For what it's worth I never got MA to function properly upon initial setup. It ought to work in theory but mine would get stuck at about the 99% point. Running it after initial setup has always been more reliable. I don't know why.

Misrouted emails to .mac users with same name as person at different ISP?

In the last 6 months I've received emails from strangers with .mac addresses whose prefix (eg jimbo@) is the same as the actual name of someone in my address book who isn't a .mac user. It looks as though mac is looking at the name, searching for a .mac user with that prefix, and misrouting the email to them instead!
Any ideas? Is it possible? Any fixes?
iMac & Powerbook Mac OS X (10.4.5)

I wrote an email to a friend nicknamed Alleycat. I had not put
Alleycat in the name fields in address book, but it is the prefix
of the email address, which goes to her website. Forgetting this,
I carelessly typed 'Alleycat' in 'To:' and it came up as the blue button
which indicates mail knows the address (which it should not have done),
so I hit Send.
The Mail.app stores all message recipients in the list of Previous Recipients in Mail by default and the Mail.app autofill feature pulls from the Address Book and the list of Previous Recipients in Mail.
At the Mail.app menu bar, go to Window and select Previous Recipients. A previous recipient already entered in the Address Book will have a vCard icon to the left of the name or email address. You can add a previous recipient to the Address Book or remove a previous recipient from the list. Removing a previous recipient from the list of Previous Recipients in Mail has no effect on Address Book entries.
A week later I got a worrying personal response from a totally
unknown (but real) [email protected], and the friend Alleycat
had not received my mail.
Do you save all sent messages? If so, is this sent message still available in the account's Sent mailbox to view the email address in the To: field?
The Mail.app autofill feature does not make up an email address. As previously provided, the autofill feature pulls from contacts in the Address Book and from the list of Previous Recipients in Mail.
Regarding being infected by a Trojan written for OS X, this would require opening an attached file that is masquerading as something legitimate and you would also be prompted for your admin password before the malicious script is installed.
You cannot be infected by anything targeted at OS X (which are few and far between anyway) by opening an email message alone.

HELP!~ new mac user with MAJOR external hard drive/iTunes problems

Hi everyone,
I hope you can help me out. I just got my new Powerbook Pro 2.0. It is really nice, but I am having a **** of a time with iTunes. I had an old Sony Viao and my friend turned me on to mac. So here I am, new computer and new 80G iPod. I have 120G of music on my external hard drive that played music right from the HD on my Vaio with no problems (until I upgraded to iT7.0, then the music ran choppy, but thats another issue). No, thinking that the Mac and iTunes will work perfectly together, I plugged in my External HD, turned on all the equipment, the mac finds the HD and I can see the music. Good. So, I change the location on the preferences to find the music on the ExHD and nothing. Then, I read all the forums and all and try EVERYTHING, moving the .xml file to the dektop, restarting iTunes, changing the location again, NOTHING works. I am about as frustrated as I can be. With over 26,000 songs that I cannot listen to.... I am about to regret this discision to get the mac. Any ideas? I also tried copy the files in the iTunes folder on the mac to the folder on the ExHD, but i don't know how on mac (there is no copy and paste command when you right click the mouse). I know my frustration is because I am new and dont know all the tricks yet.
I wish I could just call my buddy, but I am in Afghansitan fighting the taliban and he is in Hawaii. Any help is GREATLY appreciated.
Thanks
MBP 2.0 Mac OS X (10.4.8) Brand New Mac user.......

Select your ext HD and do a key board command - CMD+I (Get Info - File Menu). Under the Ownership & Permissions tab - do you have read and write access? If not give yourself that access. You may be prompted for your admin password.
If your ext HD is the same one you used with the Vaio then I am thinking your ext HD is formated as a FAT32 and not a NTFS. Mac can read NTFS but not write to a NTFS format disk. If it is FAT32 then Mac can read and write. If it is a HFS+ format (Mac format) then there is no issue of read and write unless the disk is locked.
To copy files from one HD to anorther on a Mac - all you need to do is select and drag to the new location.
Check the Help Menu's of iTunes and the Finder. There is wealth of info built into your Mac OSX.
MJ

New Mac user with iSight Problem

I have a MacBook Pro 17". I can't seem to get the built in iSight camera to work in iChat. I've tried the camera using Photobooth and iMovieHD and both of those allowed me to use the camera but when I try to use the camera in iChat...even just to see the video preview screen it tells me that my computer does not support video conferencing. Any thoughts? I'm a brand new Mac user so I'm not familiar with any of this software or hardware. Thanks.

Welcome to Discussions, clhockey
(1) Verify that your system meet all the requirements listed in this article for what you want to do:
http://docs.info.apple.com/article.html?artnum=306687
(2) Check your broadband speed (up and down) using this site: http://www.speedtest.net/.
Other than your browser, do not have any app that use the internet running while you test.
(3) Check (and adjust if necessary) to see that your System Preferences > QuickTime > Streaming > Streaming Speed is set to 1MB or higher.
(4) Quit ALL applications. Then launch iChat only and see if it works for you.
EZ Jim
PowerBook 1.67 GHz w/Mac OS X (10.4.10) G5 DP 1.8 w/Mac OS X (10.5) External iSight

Create new portal-user with webservice

Hi,
I'm trying to develop a ejb-webservice which is creating a new Portal-User.
The webservice is working so far, I made methods like getDisplayName() which is returning the display name to a logonId and so on. All this is working. I'm using the component sap.security.api.sda for this.
Problem: User-creation is not working. I think the problem might be, that a webservice is not authorized to create users? Or putting it in another way: Is it possible that a webservice is "logging in" at the portal, or sohehow authorizing itself?
Thanks and regards
Jan Hempel

Hi Detlev,
thanks for Your answer.
It seems like that the problem was caused by using array-parameters in the webservice-method?!
Strange, but after removing the array-parameter from the method it worked! Before the webservice never returned anything, not an error or anything else.
Well, strange enough, but I can live with that.
regards
Jan

First time Mac User with a video problem

Hi. First of all I am a brand new Mac user. I am having problems watching videos. It constantly plays for a second or two, possibly a minute and then stalls....I wait....it picks back up, plays for a second or two longer and repeats the process, so basically it is a very bad viewing experience all around doing this. I have all the software updates. I am a former pc user so trying to adjust to the Mac. I don't know where to begin on fixing this so if someone has any insight or could help it would be great.
I have also noticed it is doing the same start-stop activity when trying to listen to a 30 second music clip in itunes....start, stop, start, stop. So you never get a continuos listen to those clips or watching any video. Very annoying and there has to be a way to fix this, just don't know how to do it on a mac. Need a little help.

If you are using wireless, you might want to try plugging your computer directly into the cable or DSL modem and running the speedtest again. This will determine if it's a connection problem, or a problem with your wireless (possibly your router). I recently had a router go bad, and the only symptom was it was cutting the connection speeds in half, both wired and wirelessly. When I plugged straight into my cable modem I had full speed.
What is really strange is the disparity between your upload and download numbers. Usually, the upload is 1/10 of the download, not 2x larger. I've only seen this at work where they throttle our download speeds to 6,000 kbps to keep us from downloading large files for free on the wireless, while the upload speed runs 20,000 kbps. At my home, for example, I have 4,000 kbps download, and 400 kbps upload.

Adobe abandons Mac users with PS Elements 4?

Adobe announced a new version of Photoshop Elements (4.0), but it won't be available for Mac users.
What other programs do people here use with iPhoto to edit their photos?

Barbara,
Yes, it's me. I posted this before that information came out.
It still seems very odd, though. Why the Big Secret? Will it work with some unannounced product? That's my best guess at the moment.
Well I probably won't upgrade in any case--just not enough difference from PSE 3.0.
Now this product sounds interesting (you'll need to install Macromedia's Flash player 8.0 to view the video demo), depending on price of course:
http://www.demo.com/demonstrators/demo2005fall/55049.html

Pocket Mac and Mac users with 10.4!!

I just got my Blackberry and was excited to see a new Mac sync program for yesterday, so I waited to download it. Didn't know my not so old laptop would be so outdated ALREADY that this program would not apply for me. And now, the Pocket mac software is no where in site, and I'm desperate to sync up my calendar and music to my new Blackberry.
Please, please, please do either one of two things:
1) make the new software compatible with Mac OS X 10.4.1
2) or make the pocket mac software available!!!
This is ridiculous!

1. I wish too.
2. Pocket Mac, here: https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Help for Mac users with 10.4+ needing X11

Regarding the issue of Mac users needing X11 installed, and that requiring the install DVD (for OSX 10.4+) which many of our users don't have or can't locate or don't want to mess with:
I found this: http://speedyb.osnn.net/X11User.pkg.zip from a google search. Downloaded it and installed and worked great.
Hope this helps.
Since Apple isn't making this available as a download, maybe Sun could post this to an SGD site to make it more broadly available? I suppose we SGD admins could just make it available on our login page.

What Macs have you run across that don't have it installed? All the ones I've dealt with I didn't have to add X11, apparently it's factory installed?

Help needed for a new Mac user with his photo and video librarys

after swopping my Ericson for an iphone a year ago. then taking delivery of an iPad on launch day. I have finally taken the plunge and swopped my windows pc for a lovely 27" iMac... what have I been doing all these years using windows? using the Mac is a joy.
As I get more involved with their products I am constantly fascinated (and frustrated) by Apples way of doing things. this situation is no exception and I need Apple people with Apple experience to help me make a decision.　
I am looking at software to organise my photos and videos. I have approximately 7000 photos residing on a windows home server. in addition to that there are some 200 or so HD videos taken with either my Sanyo Xacti camcorder or Sony DSC W300 camera. both cameras I think produce MPEG format
my first experience was iPhoto. great for the `price' but not very flexible. single libraries, poor editing facilities. and because I have files referenced and not copied to my iPhoto library, if I deleted from the library its not deleted from the server (and vice versa). this leads to images being displayed in the library that don't exist etc.
then I downloaded the Aperture 3 trial. great until I came across the `Unsupported file format' situation with the MPEG videos that strangely enough, iPhoto will recognise and play (the Apple way of doing things).
1. should I put the photos on the Mac instead of the server?
2. Is there a better way of managing the images for deletions etc
3. should I stick with Aperture because of the editing
4. is there a better software or way of managing the videos
sorry for the ramble but its all new to me

had a good session on all three of the recommended programs and now have a better understanding of the excellent advice I have been given.
iPhoto
great `free' program that is easy to use but somewhat limited on features. think I would always be looking to upgrade from here (feels a bit boring)
Aperture
really enjoyed using this but at £170! a hefty price tag considering its limited file support. fortunately its only my camera video clips (MPEG) that it wont view. my camcorder files (MP4) are fine so this is looking better as a one stop solution.
Elements
much more than just a image touch up. considering what it can do.. very good value at around £60. teamed with iPhoto it becomes even more attractive.
My issue still remains with the masters file location.
I would prefer to keep all my media on the external server to ensure I have a fail safe recovery option. its a 4TB 5 disk affair which contains all the family music, video images and DVD's etc (likely to change to a Mac server in the future!)
one feature that I cant find, (even in Aperture which surprises me), is the ability to automatically manage deletions from referenced locations? i.e. delete a file from the server and when aperture opens up the thumbnails are updated. or, delete a referenced master in Aperture and an option comes up to delete the referenced file on the external drive.
how would a professional photographer or studio using Aperture manage this process (or would they use something else?)
forgot to mention that through our student facilities i can get a discounted copy of Photoshop CS5 for around £175 which is close to Aperture. is this a worthwhile option or overkill
Message was edited by: buttons129

I can't install Snow Leopard on a brand new hard drive with a brand new optical drive.

I need help please. I have a 2009 MacBook Pro. The hard drive crashed a while back so I bought a new one. The original Snow Leopard disc that came with it was scratched so I bought a new one of it as well. After trying/failing to install Snow Leopard on the new hard drive about a dozen times I bought a new optical drive as well. I installed the new optical drive today, tried to install Snow Leopard again and STILL got the same installation error messages. Any help that anyone might be able to provide would be greatly appreciated.
Last error message:
Install failed: The Installer could not copy the necessary support files.

Did you partition and format the new drive first?
Drive Partition and Format
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Apply button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
7. Upon completion quit Disk Utility and return to the installer. Complete the Snow Leopard installation.

New Mac user with some questions!

Hello everyone, I fairly new to mac! (I came from the Dark Side....PC)And here is how this happen. I was searching a local web page of people that sell used computer and searched for a couple of days when I came across a G5 1.6 being sold for parts (DEAD G5 No Power issue), everything was in it but the HD. I thought I would pick it up for the $150.00 the seller was asking thinking I could possible purchase parts to fix it! LOL well that was a BIG heck no!! Well remember I have $150.00 in this already. Well after seeing all the problems everyone was having with the G5's and the dreaded no power "DEAD G5" threads every where I was getting a little worried if I wasted the money on a doorstop. I talked to a few people and look around on the net again to see how much used "working" G5 1.6 were going for, I saw a few that were inflated in price and saw some that were fair in price.
So with the research I did (and still a little worried if I did the right ting) I took the G5 to the apple store and had them look at it. They told me it could be the Logic board, CPU, and or PSU and was given a paper with the parts and labor as a est. $1083.00 was the price for the above parts to be replaced, I felt like I was being robbed. But I told them to look at it and call me with the issues before any work was done!
Ok as of right now I have $150.00 in it already plus the $100.00 Diag fee. No biggie at least the case is worth $250.00 for a PC case!(LOL) Just joking guys!!
The next day the local Apple store called me and told me it was the logic board, and when they get the new board in they would be able to test the CPU. So I told them to replace the Logic board.... Later that day the call came in saying the CPU and PSU were good and they installed Tiger on it for me for free. So far at the 1st visit to the apple store when I dropped off the G5 I was like dang I'm not enjoying this, but now afer a logic board replacement and level 2 tech it came to $535.00.
So
$150.00 (Purcased from seller)
$ 60.00 (160gb SATA HD)
$535.00 (Logic board & Level 2 Labor)
$745.00 total cost
Now here is the question!
Was it a smart thing to get the logic board replaced?
Will this G5 1.6 handle Final Cut Pro for 1080i footage captured with a Sony HDV-fx7?
Be Honest with me, I want to know if I was a goof ball or not!!
Thanks for you help
Mike Perry
Georgia Army National Guard
Support The Troops!
"Liberation Of Kuwait"
"Operation Enduring Freedom"
"Operation Uphold Democracy"

Hi MikePerry-
In accounting terms, your expense to repair the machine is considered "sunk cost." Even if you got totally hosed (and you did not) what's done is done.
You can check eBay for comparable setups.
This setup will be able to handle the stated editing needs.
I don't know you well enough to fairly establish any goofball factor
Luck-
-DaddyPaycheck

Brand new Mac user with a brand new Mac problem!

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