Siebel CRM:

Hi,
Wanted to know to what extent java is used in Oracle siebel CRM.
Heard the main core work is in C++.
I have 2 + exp in java will it be good to work in this area.
* Heard java has only UI development part in this.(is jsp used)
To what extend is java as a developer used here.
Heard its very diferent to what java is used in industry.
Example all html and jsp created via Oracle specific framework.
So you tend to forget the real core java/j2ee

I don't know about the current Siebel architecture, but moving forward they are basing their technology stack on Java with ADF - just like the rest of the Oracle Fusion Applications.
See:
http://www.oracle.com/applications/fusion.html

Similar Messages

Installation of Siebel Crm 8.0 on HP UX 11.23

I need to Install Siebel Crm 8.0 on HP UX 11.23 I need a complete step by step procedures for installation.
I have no idea how can I install CRM this is my first exercise.
I have to Install Siebel 8.0 into ONE single machine, configuration as below,
HP rx2660 Server with one processor (1x1.42GHz/12MB/8GB RAM)
HP-UX 11i V 2
MSA1500 SAN Storage
Regards
Khalid

My last try..
Try writing something similar to this...
I've attempted to install a version 8.1.1 on HPUX.
I've received the following error message.
xxxxx - xxxxxx
I followed the steps provided in the UNIX installation guide.
I have successfully completed the following tasks as specified in the guide. (This is the section we all know)
xxx
xxx
xxx
I checked the following parameters on my HP-UX machine (This is the section some of us have some experience)
xxx
xxx
xxx
I set the following parameter prior to launching the Siebel's installation script. (This is the section only you know)
xxx
xxx
xxx
I have successfully installed Siebel on HP-UX but only as 8.0.0.0. I did encounter that error message prior, but I can't remember how I was able to resolve it. I don't have the exact action at the tip of fingers, so you will need to provide some details so I can verify which parts are correct and which ones aren't.

Want to install Siebel CRM in my PC for integrating with UCM.

I am very familiar with Oracle UCM and trying to integrate with Siebel CRM. I have UCM 11g installed in my PC with Oracle 11g DB and also I know the configuration process or steps from siebel end as well as UCM end. Now I want to install Siebel CRM for this integration.
I searched in orcale and found that I need the below softawres and also I downloaded it from e-delivery:
Oracle Base Application (V26510-01_1of2 and V26510-01_2of2)
Oracle Siebel Image creator(V26511-01)
Oracle DB11g: OracleXEUniv
RCU
What should I do now?
1. Is the above softwares enough for installation of Siebel ? If yes then can anyone please tell me the installation guide docs.
2. Should I require more softawre ?
3. I have also V26699-01_1of6 to V26699-01_6of6 setup files for siebel but I do not know whether I should install from these because I do not have any idea regarding this setup files.
Regards,
Santanu

I think you also need V14496-01 Part 1 of 2 and V14496-01 Part 2 of 2 (English Language Extension Packs).
Installation is explained in the Bookshelf: V29095-01

Error while invokinjg BPEL from Siebel CRM SBL-EAI-04007

Hi,
I am getting the following error when we invoke a BPEL service from siebel CRM through its wsdl. The error message is
=====================================================================================
Error invoking service 'ProcessAccountCreationSiebelJMSProducer', method 'process' at step 'Invoke AIA'.(SBL-BPR-00162)
Error while processing argument ProcessAccountCreationSiebelJMSProducerRequestMessage:payload for operation process(SBL-EAI-04316)
Integration Object Message error -- object list property set has wrong type: 'ListOfCMUQueryAccount Io' (expecting 'ListOfListOfCMUQueryAccount Io')(SBL-EAI-04007)
There is a mismatch again, we are trying to send the XML like 'ListOfCMU Query Account Io' in the header level, but the error is expecting xml format as “ListOfSiebelMessage” in AIA
=====================================================================================
When the CRM is invoking the middleware, it is appending "Listof" to the root element of the input XML that is going to the BPEL. As the error message shows, the middleware is expecting "ListofListOfCMUQueryAccount Io" but in reality it is expecting "ListOfCMUQueryAccount Io". I am not sure how the "Listof" is getting appended to the root element.
The basic solution for such a problem is that wrong input type has been set as mentioned in the error. But, this is not true. The input expected by the middleware has the root element tag of xml as ListOfCMUQueryAccount Io and the root element tag sent by the CRM is ListOfCMUQueryAccount Io. i am not sure from where the "Listof" tag got appended. I have learnt from google that this is a product defect. Please let me know the exact problem for this. Any help will be highly appreciaed.

Hi,
We are not sending Pricelist Info while product synk, as per BRM team they are doing following :
1. created a product
2. attached the product with a deal
3. the deal is attached to a plan
4.comnmiting Product
previously we were using Siebel 8.1.1 SIA [21111] and AIA2.0.1 at that time also they did not pass value for Pricelist but that time Products was getting synk without issue.
now we upgraded to 8.1.1.4 SIA [21225] ENU(*) and applied ACR474 and AIA2.5 and getting above error.
the data is going to AIA properly but it is facing issue while synk to CRM.
Please guide,
Thanks and Regards,
Suchetana.

Invoking Siebel CRM OnDemand Web Service via BPEL

I'm trying to invoke a Siebel CRM OnDemand Web Service via BPEL. Basically, the Siebel guide says to post to a url with user/pwd to get a session ID returned from a cookie. I did that using embedded java and have the session ID as a variable in my BPEL process. My problem is with now calling the Web Service to perform the action. I have a WSDL from Siebel, but the guide says to use an HTTP post with the session ID in the url and the XML in the body. How do I do that? Shouldn't the WSDL handle that when I create the Partner Link? Do I need to use more embedded Java for this or can I set up a Partner Link? I created a Partner Link and it shows the methods I want to use, but I get the following error when I try to call it because I don't know where to add the session ID:
<ErrorCode xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">SBL-ODU-01006</ErrorCode>
<ErrorMessage xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">Internal Error: Session is not available. Aborting.</ErrorMessage>
Any help would be GREATLY appreciated. Please let me know if you need more information.
THANKS!

The Siebel OnDemand web services can accept the siebel session token in the URL. Append ';jessionid={%sessionIdFromCookie%}' to the end point. Obviously this has to be done dynamically. Refer to the article called 'Making BPEL Processes Dynamic' (http://www.oracle.com/technology/pub/articles/bpel_cookbook/carey.html) pay particular attention to the 'Eliminating address dependency at run time' section.
Peter

User provisioning problem from OIM 10g to Siebel CRM

Hi Team,
I am facing User provisioning problem from OIM 10g to Siebel CRM.Please find the log details.
Running Get Attribute Mapping
Running Siebel Create User
<com.siebel.common.common.CSSException>
<Error><ErrorCode>8716601</ErrorCode> <ErrMsg>Socket had incorrect word size: 0.(SBL-JCA-00313)</ErrMsg></Error>
</com.siebel.common.common.CSSException>
        at com.siebel.om.conmgr.Connection.readPacket(Connection.java:550)
        at com.siebel.om.conmgr.Connection.run(Connection.java:286)
        at java.lang.Thread.run(Thread.java:619)
[CMGR FATAL] Error: <com.siebel.common.common.CSSException>
<Error><ErrorCode>8716601</ErrorCode> <ErrMsg>Socket had incorrect word size: 0.(SBL-JCA-00313)</ErrMsg></Error>
</com.siebel.common.common.CSSException> connection:1
<com.siebel.common.common.CSSException>
<Error><ErrorCode>8716601</ErrorCode> <ErrMsg>Socket had incorrect word size: 0.(SBL-JCA-00313)</ErrMsg></Error>
</com.siebel.common.common.CSSException>
        at com.siebel.om.conmgr.Connection.readPacket(Connection.java:550)
        at com.siebel.om.conmgr.Connection.run(Connection.java:286)
        at java.lang.Thread.run(Thread.java:619)
[CMGR FATAL] Error: <com.siebel.common.common.CSSException>
<Error><ErrorCode>8716601</ErrorCode> <ErrMsg>Socket had incorrect word size: 0.(SBL-JCA-00313)</ErrMsg></Error>
</com.siebel.common.common.CSSException> connection:1ERROR,22 Aug 2013 12:58:27,689,[XL_INTG.SIEBEL],====================================================
ERROR,22 Aug 2013 12:58:27,689,[XL_INTG.SIEBEL],com.thortech.xl.integration.siebel.utils.SiebelConnection : createSiebelConnection() : Siebel Connection Exception:Could not open a session in 4 attempts. {1}(SBL-JCA-00200)
ERROR,22 Aug 2013 12:58:27,689,[XL_INTG.SIEBEL],====================================================
ERROR,22 Aug 2013 12:58:27,689,[XL_INTG.SIEBEL],====================================================
ERROR,22 Aug 2013 12:58:27,689,[XL_INTG.SIEBEL],com.thortech.xl.integration.siebel.proxy.SiebelProxyEmployeeProvisionManager : createSiebelConnection() : BaseException: Siebel Connection JDB Exception: Could not open a session in 4 attempts. {1}(SBL-JCA-00200)
ERROR,22 Aug 2013 12:58:27,689,[XL_INTG.SIEBEL],====================================================
ERROR,22 Aug 2013 12:58:27,689,[XL_INTG.SIEBEL],====================================================
ERROR,22 Aug 2013 12:58:27,689,[XL_INTG.SIEBEL],com.thortech.xl.integration.siebel.provision.SiebelUtilEmployeeProvisionManager : createEmployee() : BaseException: Siebel Connection JDB Exception: Could not open a session in 4 attempts. {1}(SBL-JCA-00200)
ERROR,22 Aug 2013 12:58:27,689,[XL_INTG.SIEBEL],====================================================
Regards,
Ravi.

Hi
I facing the same error message as yours, using OIM 11g R2
Are you able solve it ?
Please share
Many Thanks !!!

Error while calling siebel crm on demand web service

Hi.
Has anyone encounter this problem before while trying to invoke the Siebel crm on demand web services? Please help.
Also, do I have to set up the SSL Trust Key and trust file to include the Siebel crm SSL cert?
faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.generalException
faultString: com.ibm.wsspi.channel.framework.exception.ChannelException: com.ibm.wsspi.channel.framework.exception.ChannelException: Invalid trust file name of null
faultActor: null
faultDetail:

Hi, yes I only use jax-ws to generate client artifacts for On Demand. I can imagine for first time user you have really big problems to generate the client code... The reason for this is in most cases the size of the wsdl files.
What you can do is.
1. Think about what you really need of the selected wsdl. eg. if it is account do you need all related objects like PlanAccount etc?
2. If you know what you need start to delete the not needed definitions from the wsdl and try the generation of client afterwards.
Best Regards
SL

Can we Install siebel crm latest version on Windows 7 (64 bit )

Hai to all
May i know the Latest Version of Siebel CRM ?
Can we install Siebel Crm on windows 7 (64) bit operating system. And i downloaded some of the files from
oracle e-delivery cloud. its and all jar files
how can i convert into .Exe Files ?
Can any one suggest me and share me your valuable ideas !
thanks
kumar

Kumar,
The latest Siebel versions are 8.1.1.10 and 8.2.2.3. The release (8.1.1.x or 8.2.2.x) will depend on your requirements, you can discuss this with your Oracle contact.
You can install client/tools in windows 7 64 bit. The server environment is not supported in windows 7. Here is a link to the SRSP guides:
http://docs.oracle.com/cd/E11886_01/srsphomepage.html
For 8.1.1.10 and 8.2.2.3 , please check Doc ID 1492194.1 on support.oracle.com
To convert the jar files into exe files follow instructions below:
http://docs.oracle.com/cd/E14004_01/books/SiebInstWIN/SiebInstCOM_Image6.html
Hope it helps,
Wilson

Agent going to not ready after call hangup, Siebel CRM Connector, reason code 50002

Hi Everyone,
We have Contact Center Enterprise UCCE 8.5.2 with CTOS integrated Siebel CRM 8.1.1 using
Cisco Unified CRM connector
On daily basis we are receiving about 100 incidents that Agents goes to not ready after
talking to customer. and the reporting gives the reason code 50002.
As per Cisco its because of CTI server Failure/Agent desktop closed/network Problem. But
In real there is no network issue, Agent not closing the Agent desktop. Also if this is
the case agent should be logged out but in pratical its stays logged in but moved to
not-ready state(Reason 50002)
It could be miss communication between UCCE and Siebal CRM connector.
One more thing its not happening with one customer only it happening in many deployment on
Version 8. Especially the one integrated with Siebel.
If anyone face the same issue please share the experience and the solution if found any!
Regards,
Atif Tanveer

Atif,
If memory serves me right, CTI events are controlled and communicated by Siebel connector. So when your users close Siebel or any other CTI controlling connector this will be same as closing CTIOS or CAD without proper logoff. This will keep the phone out of synch and keep the user automatically into not ready to prevent any callers going to this device.
Simple answer you have to train users and make sure they close Close applications properly.
Thanks,
Baseer.

Oracle BI Publisher 10x/11x Integration with Siebel CRM 8.2 Release

Hello Gurus,
We are in the process of implementing Siebel (8.2) Public Sector for one of our client and in term s of reporting we have decided to use latest version of OBIEE and BI Publisher and thus decided to go ahead with implementing BI Apps 7.9.6.3 combined package of (OBIEE 11.1.1.6, BI Publisher, Informatica 9.x, DAC 10.1.3.4.1 with hot fix).
There is My Oracle Support (MOS) article # 1172844.1 (titled ‘Supporting Documentation for Siebel Reports by Product Version’) which explains that Oracle BI Publisher 10.1.3.4.2 version supports Siebel CRM release 8.2.
Due to the limitations of the Oracle BI Publisher usage as per the Oracle support documentation, we need to make use of OBIEE 10g version for BI Publisher for integrating with Siebel 8.2 release and we need to also use OBIEE 11g for the main reporting and henceforth we end up maintaining 2 servers for reporting in our environment.
Does Oracle BI Publisher 11.1.1.5 or 11.1.1.6 version cannot be integrated with Siebel 8.2? Is this not supported version with Seibel 8.2 version?
Oracle BI Publisher architecture in 10g is different when compared to OBIEE 11g version and does it make any impact if we go ahead with 2 different versions pointing to pull the data from the OLTP source ( Siebel) ?
I am looking out for exact approach to be followed for reporting requirements for this kind of scenario ?
Help me with your inputs and suggestions on this.
Thanks
Praveen

hi Praveen,
Did you got any answer for this?
Cheers,
J

Problem in Creating New position in Siebel CRM 7.8 using java program

Hi
We have Siebel CRM with Business Object and Business Component as Position.
Position Business Component has a manadatory pick list Division.
When we try to create a new Position by picking the Divison then we are getting the below error
Logged in OK!
picking the list
in the pick() method before
<Exception>
<Major No.>256</Major No.><Minor No.>21944</Minor No.><Message>An error has occurred picking the current row.
Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DAT-00292)</Message><DetailedMessage>Unknown<DetailedMessage>
<Exception>
<com.siebel.om.sisnapi.i>
<Major No.>256</Major No.><Minor No.>21944</Minor No.><Message>An error has occurred picking the current row.
<Error><ErrorCode>21944</ErrorCode> <ErrMsg>An error has occurred picking the current row.
Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DAT-00292)</Message><DetailedMessage>Unknown<DetailedMessage>
Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DAT-00292)</ErrMsg></Error>
<com.siebel.om.sisnapi.i>
<Error><ErrorCode>21735</ErrorCode> <ErrMsg>Siebel eScript runtime error occurred in procedure 'BusComp_SetFieldValue' of BusComp [Position]:
<Error><ErrorCode>21944</ErrorCode> <ErrMsg>An error has occurred picking the current row.
ConversionError 1616: Undefined and Null types cannot be converted to an object.
Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DAT-00292)</ErrMsg></Error>
(SBL-SCR-00141)</ErrMsg></Error>
<Error><ErrorCode>21735</ErrorCode> <ErrMsg>Siebel eScript runtime error occurred in procedure 'BusComp_SetFieldValue' of BusComp [Position]:
<Error><ErrorCode>21735</ErrorCode> <ErrMsg>Stack trace:
BusComp [Position].BusComp_SetFieldValue(), Line: 1110</ErrMsg></Error>
ConversionError 1616: Undefined and Null types cannot be converted to an object.
</com.siebel.om.sisnapi.i></Exception>
(SBL-SCR-00141)</ErrMsg></Error>
<Error><ErrorCode>21735</ErrorCode> <ErrMsg>Stack trace:
BusComp [Position].BusComp_SetFieldValue(), Line: 1110</ErrMsg></Error>
</com.siebel.om.sisnapi.i></Exception>
at com.siebel.data.SiebelBusComp.pick(SiebelBusComp.java:241)
at siebelconn.main(siebelconn.java:44)
Java program
import com.siebel.data.*;
import com.siebel.data.SiebelException;
class siebelconn {
public static void main (String args [])
SiebelDataBean m_dataBean = null;
SiebelBusObject m_busObject = null;
SiebelBusComp m_busComp = null;
SiebelBusComp picklistBC = null;
     try{
m_dataBean = new SiebelDataBean(); //Create Siebel JDB instance
m_dataBean.login("XXXX", "XXX", "XXX");
     System.out.println("Logged in OK!");
m_busObject = m_dataBean.getBusObject("Position");
m_busComp = m_busObject.getBusComp("Position");
m_busComp.newRecord(false);
picklistBC = m_busComp.getPicklistBusComp("Division");
picklistBC.clearToQuery();
picklistBC.setViewMode(3);
picklistBC.setSearchSpec("Name", "idmtest");
//picklistBC.executeQuery(true);
picklistBC.executeQuery2(true,true);
if(picklistBC.firstRecord())
System.out.println("picking the list");
picklistBC.pick();
System.out.println("records are there");
m_busComp.setFieldValue("Name","Access GE HQ 11");
m_busComp.writeRecord();
}//if
     if(m_busObject!=null)
m_busObject.release();
if(m_busComp!=null)
m_busComp.release();
if(picklistBC!=null)
picklistBC.release();
if(m_dataBean!=null)
m_dataBean.logoff();
catch(Exception e)
System.out.println(e);e.printStackTrace();
if(m_busObject!=null)
m_busObject.release();
if(m_busComp!=null)
m_busComp.release();
if(picklistBC!=null)
picklistBC.release();
try
if(m_dataBean!=null)
m_dataBean.logoff();
}catch(Exception e1){System.out.println(e1);}
Can any body please help us.
Thanks

From the error code, it looks like you have a scripting error in the BusComp_SetFieldValue event on the Position
business component in your application.
Have you tried to look at that code or to turn of scripting for the application as a total?
Axel

Business Object XI 3.1 Integration with Siebel CRM 8.1.1.1

Hi Experts,
We are planning to Integrate Business Objects XI 3.1 with Siebel CRM 8.1.1.1.
Our requirement would be creating BO Universes on top of Siebel CRM Business Layer (Business Components) and expose these Universe for Ad-hoc reporting using Web Intelligence at InfoView portal. In addition we would like to leverage Siebel CRM Authentication and authorizations (positions) as well with Integration Kit.
Found some of docs on BO with Siebel integration using crystal designer. But not on creation of Universe and then WebI Reports.
And also found that Siebel Web Desktop for Ad-hoc reporting within Siebel portal. Not sure how it is similar to BO Web Intelligence reporting.
Can any one please guide us the different possible options to achieve this requirement.
Regards,
Ravi Kumar Garre
Edited by: Ravi Kumar Garre on Jan 27, 2010 5:56 PM
Edited by: Ravi Kumar Garre on Jan 27, 2010 6:03 PM

Hi Paul,
I've left SAP on March 31th, 2011, so my information may not be 100% accurate.
As far as I know, in Business Objects Suite XI4.0, there will no longer be Siebel Integration kit.
Instead, Siebel related integration features are moved back into core products such as Crystal Reports and BOE.
This means, you no longer need to have an installer for Siebel integration kit, when you installed Crystal Reports, it will bring you to Siebel connectivity after you install Crystal Reports. So does BOE.
The similar approach applies to other integration kits as well such as SAP, PeopleSoft, JD Edwards, Oracle EBS.
In Crystal Reports and BOE XI4.0, the Siebel integration feature remains with some improvements (check the product document for detail when you get XI4.0 BOBJ suite.)
For Webi/Universe accessing Siebel request, I have no further update since then.
You may want to go through your sales representitive/support channel to raise enhancement request/new feature request officially and get feedback.
Hope this helps.
Thanks and Regards
Carlos Chen

SOA AIA 2.5 (Siebel CRM and EBS R12 PIPs) Help

Hi Experts,
I am looking for some expert to teach me the SOA and AIA (Siebel CRM PIPs) Adminstration part online. I will pay for your time and effort. Please send me email at [email protected]
Thanks

Hello Jai,
Please refer to the following document for installation steps for this PIP: https://support.oracle.com:443/CSP/ui/flash.html#tab=KBHome(page=KBHome&id=()),(page=KBNavigator&id=(viewingMode=1143&bmDocType=REFERENCE&bmDocDsrc=DOCUMENT&bmDocTitle=Oracle%20Application%20Integration%20Architecture%202.5:%20Installation%20and%20Upgrade%20Guide&from=BOOKMARK&bmDocID=959732.1))
Hope this helps.
Thanks,
Sean

Order To Cash - Product Catalog Siebel CRM Design

Hi There
I'm trying to implement OOTB solution for "Oracle Communications Order To Cash", I've already deployed and configured sucessfully the following items:
-Oracle OSM O2A Cartridges
-Oracle Communications Order to Cash Integration Pack for Oracle Communications Order and Service Management
-Oracle Communications Order to Cash Integration Pack for Siebel CRM
-Oracle Communications Order to Cash Integration Pack for Oracle Communications Billing and Revenue Management
In the document "Guidelines for Building an Order to Activate Integrated Business Process Using AIA for Communications Foundation Pack 2.4" I found two Use Cases described in the OracleComms_OSM_O2A_SalesOrders_Sample:
-Double Play Promotion First-Time Purchase - Sales Order 10000
-Double Play Change Order - Sales Order 10030
In the document above I found the "Broadband-VoIP Double Play Commercial Offering" where is detailed the Components that we need to create in Siebel CRM and that's great.
But right now I have two questions to ask you:
1 - Can I get the Use Cases for the anothers scenarios conteined in the OracleComms_OSM_O2A_SalesOrders_Sample for example:
- Double Play Promotion change orders for broadband - Sales Order 10010
- Double Play Promotion change orders for VoIP - Sales Order 10020
Where a product is moved from one offer to another, those are complex scenarios that we have to Design in Siebel CRM ... The purpose is to define a Comercial Product Catalog that support that kind of actions that we have.
2 - Can I get the Billing Catalog design that supports that solution ?
Checking the Sample XML that we have in OSM Sample orders for the scenario "Double Play Promotion First-Time Purchase - Sales Order 10000" we could see in the /ItemReference/ClasificationCode elements a structure that looks like:
/account
     |
     ---- /service/broadband
     ---- /service/email
     ---- /service/content
     ---- /service/telco/VOIP
But we think that we need a service that groups both of the products asociated to the offer (Broadband, Voip) and we concibed something like that:
/account
     |
     /service
          |
          ---- /service/broadband
          ---- /service/email
          ---- /service/content
          ---- /service/telco/VOIP
But we need to have certainty about the design of catalogues in both systems (BRM, CRM)
If anyone can help me I'll be greatful.
Thank's in advance.
AndresG

Is there any error in the logfiles that points to a solution? Did you follow the instructions from the install document.
Marc
http://orasoa.blogspot.com

EIM integration with Siebel CRM

Hi Folks,
I have a customer who wants to integrate EIM solution with Siebel CRM solution and their basic requirement is to record all the chat, email conversation and other activities including the articles shoud save in Siebel CRM and Agent must be be able to get the info.
EIM version is 4.3.x
UCCE 8.5

hi there
Siebel does offer email functionality directly within Siebel CRM. so to have everythign within the CRM it would be the most straigth forward approach to handle all the medias from the beginning within Siebel --> having all contact history already at the place in the CRM where your customer requests to have it.
for the voice and mail channel there is a multi channel adapter available integrating Cisco UCCE and Siebel CRM. Siebel does today not contain of a dedicated chat modul - so this isn't integrated (yet).
is chat a requirement you do face today? or as you talk about EIM "only" voice and mail?
if an approach for voice and mail would help to cover your customers requirements then i do auggest to have a look at http://www.bucher-suter.com/en/products/bucher-suter-software/siebel-integration.html.
kind regards
adrian

Oracle BI EE Application integration with Siebel CRM 7.8

Hi all,
I've just installed Oracle BI EE 10 platform and application. I am unable to view any data from Siebel CRM ver 7.8. I followed the following steps to configure the application:
1. Installed BI platform
2. Installed BI application
3. Pointed ODBC connection string for OLAP and OLTP to the Siebel CRM and DW
4. Change metadata string for Siebel in Administration tool
5. Setup the variables for DSN, User Name, TBO and password in the connection.
6. Run the ETL on DAC for Siebel Automotive
All of the procedures worked fine. There were no errors in the installation or setup of the above procedures
I am facing the following problems:
1. I am unable to view any pre-built dashboards (I was able to view the pre-built dashboard in the previous release of Siebel Applications)
2. I am unable to view any data on BI Answers. I get an ODBC connection error when i try to view any data.
Note:
1. I've done a fresh install on a windows 2003 server machine
2. I am using AnalyticsWeb.rpd
3. The sample Paint.rpd demo was working fine
Any suggestions on what i am doing wrong? Do i need to post any logs here to make this more understandable?

hi Praveen,
Did you got any answer for this?
Cheers,
J

Siebel CRM:

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