Siebel Gateway Name Server Configuration Wizard returns "Execution failed"

Question

Hi,
I am installing Siebel 8.1.1.1 on Linux platform and now having problem while trying to configure Siebel Gateway Name Server.
Steps done:
1) DB instance prepared
2) Created Siebel installation image
3) Installed Siebel server and configured Gateway name server (the wizard started automatically as part of the installation). Skip configuration of Enterprise and SWSE Logical profile
4) Ran DB Configuration Wizard for the primary language - successfully. Import repository-add language - successfully.
5) Trying to Wizard "Configure Enterprise" - failed with "Execution failed"
Here I thought that probably Gateway Nameserver was not configured and decided to remove the Gateway and create it from scratch.
Unfortunately this time the Gateway configuration failed. Also with message"Execution failed"
Here are the errors I got in the log files sw_cfg_util*.log
<EF><BB><BF>2021 2012-01-25 16:14:56 2012-01-25 16:14:56 +0200 00000002 001 003f 0001 09 sw_cfg_util 17234 -1215752512 /OraSSO_tstcol/siebapp/server/siebsrvr/log/sw_cfg_util.log 8.1.1 [21111] ENU
GenericLog GenericError 1 000000024f204352:0 2012-01-25 16:14:56 (svrconfig.cpp (2465) err=3023557 sys=0) SBL-CSO-08901: The required arguments are not specified.
GenericLog GenericError 1 000000034f20432e:0 2012-01-25 16:14:56 Executing step: CreateGateway
GenericLog GenericError 1 000000034f20432e:0 2012-01-25 16:14:58 Step CreateGateway: failed to run program %%SiebelRoot%%%%OSDirSeparator%%bin%%OSDirSeparator%%srvrcfg with cmdline -u nouser -p nopassword -r %%SiebelRoot%% -g %%SiebelRoot%%%%OSDirSeparator%%sys%%OSDirSeparator%%siebns.dat::NSFILE: -r %%SiebelRoot%% -a gateway -l %%PrimaryLanguage%% -i %%SiebelRoot%%%%OSDirSeparator%%admin%%OSDirSeparator%%gtwydefs.dat
GenericLog GenericError 1 000000034f20432e:0 2012-01-25 16:14:58 Failed during Execution, err: 5500044
Does anybody know what is the reason?
Searching in Metalink and Google were fruitless..
Thank you in advance.

Answer 1

Just in case anybody bumps in this thread:
The problem in my case was solved according with Oracle Note "Delete and create the "Siebel Server" via Configuration Wizard on Linux, it failed. [ID 880562.1]"
Applies to:
+Siebel CRM - Version: 8.1.1 SIA [21111] and later   [Release: V8 and later ]+
Linux x86
Symptoms
Delete the "Siebel Server" once and then create a new "Siebel Server" via Siebel Server Configuration Wizard on Linux, it failed with message "Execution Failed".
The error on sw_cfg_util_xx.log is as follows,
GenericLog GenericError 1 0000ce524a3a1bd2:0 2009-06-19 10:18:33 Executing step: AddSrvrRegistryEntry
GenericLog GenericError 1 0000ce524a3a1bd2:0 2009-06-19 10:18:35 Step AddSrvrRegistryEntry: failed to run program %%SiebelRoot%%%%OSDirSeparator%%bin%%OSDirSeparator%%siebctl with cmdline -r %%SiebelRoot%% -q -S siebsrvr -i "%%SiebelEnterprise%%:%%SiebelServer%%" -a -g "-g %%SiebelGateway%% -e %%SiebelEnterprise%% -s %%SiebelServer%% -u %%Username%%" -e %%Password%%
GenericLog GenericError 1 0000ce524a3a1bd2:0 2009-06-19 10:18:35 Failed during Execution, err: 5500044
Reproduce steps:
- confirm that siebel server was created before, and is stopping.
- create sh env and enter the following command to remove the Siebel Server.
+$ cd $(SiebelServerRoot)+
+$ . ./cfgenv.sh+
+$ cd $(SiebelServerRoot)/bin+
+$ ./ssincfgw+
- select "3 - Remove Existing Configuration".
- complete the configuration wizard.
- enter the following command to create the Siebel Server.
+$ cd $(SiebelServerRoot)+
+$ . ./cfgenv.sh+
+$ cd $(SiebelServerRoot)/bin+
+$ ./ssincfgw+
- select "1 - Create New Configuration".
- continue inputs to finish and execute the configration.
+==> you'll find "Execution Failed".+
Cause
AddSrvrRegistryEntry section shown in the log is the command for registering the Windows Service, and it is no need to execute on Linux env. However, it is executed and it failied.
Solution
You can do either of follows,
+(1) Uninstall and Install the Siebel Server again.+
+(2) The section to execute the Windows registeration command is specified on $(SiebelServerRoot)/admin/common.scm, line 2475-2477.+
+[Step]+
Name = AddSrvrRegistryEntry
Type = RunProg %%SiebelRoot%%%%OSDirSeparator%%bin%%OSDirSeparator%%siebctl ' -r %%SiebelRoot%% -q -S siebsrvr -i "%%SiebelEnterprise%%:%%SiebelServer%%" -a -g "-g %%SiebelGateway%% -e %%SiebelEnterprise%% -s %%SiebelServer%% -u %%Username%%" -e %%Password%% '
So, delete the AddSrvrRegistryEntry section from common.scm, and execute Configuration Wizard again.
Edited by: mmango on Jan 31, 2012 12:21 AM