Signing into Messages and FaceTime on iPad

I'm able to sign into both apps but if I restart my device, I get signed out and am required to re-enter my password to activate them again. This has only occurred since iOS 7 and only on my iPad 3 but not my iphone.

iOS: Troubleshooting FaceTime
http://support.apple.com/kb/TS3367
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755

Similar Messages

For some reason i can't sign into imessage and facetime. PLEASE HELP???

For some reason i can't sign into imessage and facetime. PLEASE HELP???

Hey tcap8687,
After reviewing your post, I have located an article that can help with iMessage and FaceTime. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
If you have difficulty activating FaceTime or iMessage - Apple Support
If you see "Could not sign in, please check your network connection and try again" when signing in to your Apple ID
To resolve this issue, follow these steps.
Update to the latest version of iOS.
Verify that you have a data connection by going to www.apple.com in Safari. You can complete Apple ID activation using Wi-Fi or a cellular data connection. If you need help connecting to Wi-Fi, follow these steps.
If you're using Wi-Fi, make sure that your local Wi-Fi network is using the recommended Wi-Fi settings.
Sign in to your account and ensure that the primary email address and alternate e-mail addresses have been verified. If verification is pending, follow the instructions in the email Apple sent to that email address to complete verification. Or remove the e-mail addresses from the account.
If your Apple ID isn't an email address, you can change it. The Apple ID that you're using to activate FaceTime or iMessage must be an email address. Find more information on how to change your Apple ID.
Tap Settings > General > Date & Time. Make sure that your iPhone is set to the correct time zone. If Set Automatically is on but the wrong time zone appears, turn Set Automatically off and choose the correct time zone, date, and time.
Enable iMessage and FaceTime while connected to a different Wi-Fi network (in a different location) if a cellular data connection is not available.
You can see that you've activated FaceTime and iMessage with your Apple ID by following these steps.
Tap Settings > FaceTime > You can be reached by FaceTime at:
Tap Settings > Messages > Send & Receive > You can be reached by iMessage at:
Thank you for contributing to Apple Support Communities.
Take care,
BobbyD

I cannot sign into iMessage or FaceTime on iPad 2

When I try to sign into iMessage or FaceTime on a new iPad 2, it says it cannot and to check network connection. We have 3 iPhones in the house and
have never had a problem. Also, any other use of internet connection is fine. Any suggestions?

Using FaceTime http://support.apple.com/kb/ht4319http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htmhttp://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.htmlhttp://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetimehttp://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.htmlhttp://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.htmlhttp://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-textinghttp://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/http://www.apple.com/support/systemstatus/
 Cheers, Tom

Is anyone experiencing problems signing into imessage and FaceTime since upgrading iOS 6?

Since upgrading to iOS 6, is there anyone who have had problems signing into iMessage and face time? I need some assistance!

I think I've fixed it !!
not sure if this will work for everone but I noticed when you go on settings>messages>Send & Receive it was displaying my Apple ID twice and underneath where is says "You can be reached by iMessage at:" , it was displaying my email address twice as well, so I clicked on my Apple ID and signed out, restarted my ipod and signed back into iMessage in the settings and it just displayed my apple ID and email once. Next I restarted my router and my Ipod Touch 4g IOS 6 and it was working again !!! . Not sure if this will work for everyone but I just ****** around with it and it seems to be working for now anyway

I can't sign into messages or FaceTime after restarting

After having lots of trouble with redirect and Internet problems I restarted my iPad 2. But now I cannot sign into my Messages or FaceTime. I know that changing the DNS can fix this but then I just have more redirect and Internet problems. I have tried almost everything! Got any ideas?

Hello Hydenseak,
Thank you for using Apple Support Communities.
This article should be helpful in troublehsooting your Facetime and iMessage:
iOS: Troubleshooting FaceTime and iMessage activation
Regards,
Jeff D.

My iphone 5 wont let me sign into imessage and facetime!

I recently bought a iphone 5 from my aunt. I went to AT&T to go activate and switch over phones. (I had a iphone 3gs). I later went home and tried to log into my imessage and facetime, but it wouldnt let me. I keep trying and it says "iMessage Actavation - Could not sign in. Please check your network connection and try agian". I have wifi so my internet can not be the problem & and my internet on my phone works great. I can sign into my itunes and icloud witout any problems. I tried turning my phone off and on, restore the iphone and reset the settings. Ive also tried calling my company but said they couldnt help. And I called Apple and told me to the same time ive already tried doing. I dont know what to do anymore. And im hoping someone can help me out! Thank you!

One thing to remeber , this issue occurs because of poor wifi or internet connection. If this isn't fault in your case, try these because it happens in all products of apple like mac,ipad mini,ipod touch..
Check you apple id and sign in again.
Change you DNS to open DNS or Reset you network settings.
Reboot you iphone once.

I cannot sign into messaging or facetime

I cannot seem to signin to be able to use FaceTime or Messaging on my new Ipad

It might be down. A lot of posts are coming in right now saying they can't get in either. Try troubleshooting, if that doesn't work try later signing in.
http://support.apple.com/kb/TS2755

Messages and FaceTime just won't activate on my iPad Air all of a sudden; tried a LOT of solutions

About two weeks ago, my iPad Air was spontaneously signed out of Messages and FaceTime when I was using it to browse the web while on the bus, connected via Personal Hotspot on my iPhone. Since then, I haven’t been able to sign in to either Messages or FaceTime. I can still sign in to my iCloud account as normal for other things like contact and bookmark syncing. It’s just Messages and FaceTime that refuse to activate.
The error messages I receive vary between the following:
“An error occurred during activation. Try again."
“Could not sign in. Please check your network connection and try again."
“Verification failed - The connection to iCloud timed out."
“Unable to contact the iMessage server. Try again."
This iPad Air is a replacement from Apple (quite possibly a refurbished one) that I received in November 2014, after the previous model developed a malfunctioning touchscreen in one corner. It’s worth mentioning that my iPhone and Mac are completely unaffected by any issues, and can also be signed in and out of Messages and FaceTime without a hitch.
I’ve tried an awful lot of things in an attempt to get Messages and FaceTime to sign in successfully on the iPad Air, none of which have worked, and many of which I have tried multiple times.[1]
Things I have tried in an attempt to activate Messages and FaceTime
connecting to different wifi in multiple locations (work and home) and Personal Hotspot from iPhone
signing into Messages and FaceTime with different Apple IDs (these won’t activate Messages and FaceTime either)
wiping iPad with normal restore
wiping iPad with DFU restore
resetting network settings (both after fresh install and after backup restore)
restoring from an October 2014 backup (still have to sign into Messages and FaceTime, still don’t work)
turning off the automatic timezone setting and setting the date and time manually, even though it was correct anyway
deselecting phone number and @me.com so purely using @icloud.com to sign in
running the activation process through VPN connections via London and New York
changing DNS on wifi to 8.8.8.8
updating to iOS 8.2 beta 4
I would love to hear from anybody who can provide the solution as to why Messages and FaceTime just won’t activate. Apple won't provide free support on this as the iPad is now out of warranty.
“The definition of insanity is doing the same thing over and over and expecting different results.” - not Albert Einstein, but a good quote all the same ↩

Same problem in 8.1.3
Apple help!

Why can't I sign into messages on OSX Mountain Lion?

I just upgraded to Mountain Lion on OSX and I cannot sign into Messages or FaceTime. I'm getting this message every time:
"The server encountered an error processing registration. Please try again later."
Any advice or anyone else experiencing this?

Hi again,
The Host File was the "fix" to the issue before OS X 10.8.2 came out (this updates Messages to version 7.0.1)
Editing the Hosts file can be done by some apps but is normally a deliberate act to stop some Apps "Phoning Home".
It does not sound like this is something you have done.
It is worth learning how to look at the file though.
EDIT.
I am presuming you have checked Date and Time (including Zone) settings
9:08 PM Sunday; January 13, 2013
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously
Message was edited by: Ralph Johns (UK)

Won't let me log into Messages or FaceTime on MacBook Pro

Recently sent my Mac off to get fixed and it came back to me with Yosemite installed. Since then I have tried to log back into Messages and FaceTime on my Mac but am faced with "The user name or password was incorrect. Try again." on Messages and "An error occurred during activation. Try again." on FaceTime. I know my Apple ID is correct! Plus I've had to sign in with the Apple ID at logon as well and that's posed no problems. Both iMessage and FaceTime work fine on my iPhone 5S.
I've tried to allow permissions through Firewall along with more suggestions I've found online, but nothing seems to work.
It was fine on the older OS... help!

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait for it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Sign out of iMessage and FaceTime on all your Apple devices. Log out and log back in. Try again to sign in.
Step 3
Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
Step 4
From the menu bar, select
           ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 5
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 6
From the menu bar, select
           ▹ System Preferences... ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 7
Select from the menu bar
           ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
          Block all sites from storing information on this computer
Close the preference pane.
Step 8
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
Step 9
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 10
Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you start up, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound outputand Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but still doesn't work when you restart in "normal" mode, stop here and post your results.
Step 11
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/com.apple.apsd.plist
Right-click or control-click the highlighted line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 12
Reset the NVRAM.
Step 13
Reset the System Management Controller (SMC).
Step 14
Reinstall OS X.
Step 15
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support. When you set up a support call, select "Apple ID" as the product you need help with, not the hardware model. That way, if you're not under AppleCare, you may be able to talk your way out of being charged for the call.

Why didn't my 'messages' and 'facetime' cloud-over to my new ipad?

Why didn't my 'Messages' and 'Facetime' apps on my iphone cloud-over to my new ipad. My contacts did! When I try to get in to them on my ipad an error comes up saying it won't let me and to check network settings????

Do you have the PDFs on the computer's iTunes (or iBooks app if using a Mac with Mavericks on) that you restored the new iPad from ?
The 'sync collections' setting doesn't copy PDFs between devices, it just means that if an item is on more than one device and you move it into a collection on one of them, then it will also be moved into the same collection on your other device(s) - but it won't copy PDFs (or epubs/ibooks) to the other device if it's not already on there.
If they aren't on your computer then if though they aren't iTunes purchases you should be able to copy them over from the first iPad via File > Devices > Transfer Purchases

Will not allow me to sign into messenger or FaceTime, something about the connection but everything checks to fine and the mac book works fine for the wife?

Will not allow me to sign into messenger or FaceTime, saying something about connection, but everything is fine and the Mac book air works fine for the wife>

Hi Alexrichard,
I have an article for you that will help you troubleshoot this sign in issue:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

Ok so I got my iPod back from the Walmart care plan. My iPod broke so Walmart fixed it. But now I any sign into iMessage or FaceTime! And I really want to text and FaceTime. So please help!! Thank you!!

Ok so I got my iPod back from the Walmart care plan. My iPod broke so Walmart fixed it. But now I any sign into iMessage or FaceTime! And I really want to text and FaceTime. So please help!! Thank you!! ☺

Maybe:
iOS: Troubleshooting FaceTime and iMessage activation
iOS: Troubleshooting FaceTime
iOS: Troubleshooting Messages
It is not clear what "But now I any sign into iMessage or FaceTime! " means

How do I set up a new phone number for messaging and facetime on my iPad?

My iPad has it's own phone number through Verizon. Before I knew this, I had already set up messages to use my iPhone number. Now I can't figure out how to set up the iPad phone number for messages and facetime on the iPad.

Are you trying to message another Apple device?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
 Cheers, Tom

I am constantly getting a pop up box to sign into imessage or facetime and can't get rid of it even after entering password. What can I do?

I am constantly getting a pop up box to sign into imessage or facetime and can't get rid of it even after entering password. What can I do?

Launch Safari with the Shift key held down. If that doesn’t work, disconnect the computer from the Internet.
(116847)

Signing into Messages and FaceTime on iPad

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