Signing out of the Adobe Forums...
Hi...
Where? How?
TIA...
Hello Phillip,
I noticed that your directions include a couple of extra steps than the most elaborate logout-relogin procedure I use. As I am willing to try anything to avoid being logged out so frequently, I decided to give your directions a try.
Well, everything worked as expected until step 10. When I went to the forums after restarting my browser, I found that I had been logged out, so I could not proceed any further. This is one of the things I have been complaining about: I am logged out everytime I restart my browser, regardless of browser and platform. The other is that when I log in on my Mac, where going out of the forums does not close my browser, I am being logged out long before the 24 hours we are told the cookies last for; and this has been getting worse in the last few weeks.
I suspect that my particular problem may be due to the fact that I never accepted changing my Adobe ID to my email address, because now I cannot make this change even when following all the instructions for doing so. Unfortunately, JC cannot do anything about this, and contacts with persons who perhaps could have been unfruitful so far.
Written in case I am not alone, and another user affected by this problem reads this thread.
Changing the subject completely: All the messages I have posted in the last month have been sent using the same setup, from my Mac. However, the extra linefeed problem has been attacking randomly. Some times it affects only the first line I type, some times it affects many lines, and sometimes it does not appear at all, as in this message.
Similar Messages
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When I sign in to the Adobe Reader XI (which is the only option that I have to open a pdf document, I will sign in to the Adobe ID sign-in page. After I do this, the "Convert To" box goes "gray" and I am unable to convert the document I have selected. It was working great for the first week that I used it, but now it doesn't give me the converting option. I am very frustrated as I have done nothing to change anything, and I was thinking this was so great...now I am just pulling out my hair and do not have the option of calling anyone since no phone numbers are listed. I am VERY busy and do not have time to sit and wait over a half an hour to "chat", which I tried to do yesterday. All I want to do is very simply, convert pdfs to Word. I have paid for this and am not getting any help. I am not very savvy when it comes to Adobe this program and Adobe that program...I feel I am being scammed as I do not get simple answers for something that appeared was going to be simple. You can't even call customer service to talk to someone live to help walk you through.
Hello Kathie,
Sorry for the inconvenience that has caused to you.
Please let me know if you have tried converting any other PDF to word with Reader.
Alos, please sign up at "https://cloud.acrobat.com/" using your Adobe ID credentials. Click on 'ExportPDF' tab and upload the PDF that you want to convert to Word.
Let me know if this converts fine.
Hope to hear from you.
regards,
Anubha -
I just signed up to the Adobe subscription and I can't find my serial number to activate it. What should i do? I had the trial version of potoshop, and signed up to the £8.38 a month subscription and Im sruggling to work out how to download it properly. Im on a mac, by the way. Any help wold be gratefully received.
Hello,
first of all you could have a look there: https://www.adobe.com/account.html >>> see My productsView all >>> These registered products are associated with your Adobe ID. >>> Name >>> Serial number.
If not successful use http://helpx.adobe.com/x-productkb/global/find-serial-number.html >>> I lost my serial number >> see comment
The last time Adobe suggests so too this https://helpx.adobe.com/contact.html?step=ZNA_downloading-installing-setting-up_licensing- activation
Good luck!
Hans-Günter -
I have full membership to CC and have been using it for 4 months. Randomly Photoshop stopped opening jpgs, so I uninstalled and re-installed. Photoshop then stopped working all together. I signed out of the app manager and when I signed back in all my info was gone and only "TRIAL VERSIONS" of CC apps were available. I paid for this software. I need to be able to download it again.
Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off. -
Is the Adobe forum merging with Behance?
I have been using the forum for a while and it was very intuitive and well laid out... Why did you change it so much and add so many features to make it more like a social community? I thought behance was the social community?
I don't like the forum update... its hard to find the content I wrote a while back and it is not nearly as intuitive as it once was...
But if you are going to merge behance and the forum together then just do it please.... I don't want to upload all my content twice... Stop doubling our data...Hello - I can't speak to the forum redesign, but Behance is the leading platform to showcase and discover creative work. This is not getting merged in any way with the Adobe Forums.
Let me know if you have further questions! -
In CC Preferences|Account here is an option to sign out from the Creative Cloud. What happens? Is it permanent? Does it restart upon re-boot?
You can sign out, and you can sign back in. If you stay signed out, it might be a problem when the Adobe bot comes by to check your subscription (not sure), so staying signed in is probably the best policy.
Signing out allows you to install the CC apps on a second computer. But I haven't tried that yet. -
To create a new apple ID, if I sign out of the current Apple ID account, and then sign in with a newly created account, will I lose any songs or apps on my Iphone and Macbook Pro computer that were downloaded from the old apple ID?
No, you will not loose anything. However, if you ever need to update any of that previously purchased content, or re-download it, you will have to use the older AppleID. Purchases are permanently tied to the AppleID you use when making the purchase.
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i tried to do a backup from my old iphone as i have a new one that was signed into another itunes account. it said i cant do it because the iphone rejected the request. how do i get around this? i have signed out of the old acct and into mine on the phone
What is the precise wording of the error message that occurs on the old iPhone when attempting to do a backup?
Are you attempting to backup via iTunes on the computer or iCloud? -
I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?
Newton91 wrote:
I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?
Download them to iTunes abd then sync the apps. Make an appointment with Apple and see what the problem is. -
Ive just signed up for the adobe photoshop pack, i use a mac, when i click download, nothing is happening.. Am I doing something wrong?? When I try and open the software I already had from trial it says its expired, or i need to use a serial number... HELP Anyone else experienced this?
If there is an option to "license this software", and it takes you to a sign-in page with username and password (not a serial number) - then just go ahead and sign in.
If it insists on a serial number you need to uninstall the trial. Then try to download again. -
ATTN: Adobe-Admin Troubles with the Adobe Forums
Received an email from an Adobe Partner. See message below:
I am not sure who to contact to get help with this issue, but we are unable to reply to or post new content to the Adobe Forums. (http://forums.adobe.com).
We can enter the text for the topic, but the field to enter the body of the content is read only. We can't click in it or type in it. This is when creating a new discussion, or responding to an existing thread. When creating a private message, We can type in the title and content, but when we submit, it deletes all the content and says that the body can't be empty.
In each of these cases, we have tried it on multiple machines, with multiple accounts. Both Windows/Mac, XP/Windows 7, Internet Explorer/Firefox/Chrome. Same results in every case. We have also ensured that browser add-ons like AdBlock are not installed.
We would appreciate some direction on how to resolve this issue.
Thanks,
Please advise what's causing this. Is this an account based problem or there is a problem with the forums?
Thanks.That is an account / computer based problem, not a problem all users of the forums are experiencing. Those different computers / accounts wouldn't all be in the same domain behind the same proxy server or with the same virus scanner installed, would they?
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How to stop receiving e-mails from the Adobe Forums?
After the recent upgrade to the Adobe Forums you may notice that you are receiving additional e-mail messages from the Adobe Forums.
To turn off e-mail notifications please complete the following steps:
Go to https://forums.adobe.com/welcome
Click on your Avatar and choose the Preference option
Alternately you can click on https://forums.adobe.com/user-preferences!input.jspa to access your Preferences.
Under the General Preferences you can adjust your e-mail preferences. You can choose which type of notifications you wish to receive e-mail notifications for. I would recommend disabling the e-mail regarding Moderation Notifications
Once your selection has been made then click the Save button to apply the settings change.What does “I cannot export or copy and paste or drag the mail over” mean?
Mail stores most preferences and all account settings in ~/Library/Preferences/com.apple.mail.plist (except the passwords, which are stored in the keychain). Everything else, including all your messages and mailboxes, is stored within the ~/Library/Mail/ folder.
Similarly, Address Book stores the settings in ~/Library/Preferences/com.apple.AddressBook.plist and the data in ~/Library/Application Support/AddresBook/.
Other applications store preferences and data in other places. You may want to ask in the appropriate forums for more information on those.
If both computers are running the same major version of Mac OS X, copying these files & folders from one computer to the other is all you need to do in order to have an exact copy of all your data on both computers.
In order to avoid potential permission issues, copy the files operating on the destination computer and while logged in as the user that’s going to use them. Also, be sure the affected applications aren’t running on either computer while doing that.
Alternatively, you may use Migration Assistant, as Michael suggested:
Transferring data with Setup Assistant / Migration Assistant FAQ
And you may want to read the following articles as well:
Transferring files between two Macintosh computers
How to back up and restore your important Mac OS X 10.4 files
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder. -
Any time I try to sign in to the adobe application manager it tells me, "unable to contact adobe. Please connect to the internet and try again." How do I fix this?
Hi Kevin,
You might need to check with your internet settings and disable firewall (if any).
Also, please refer the following KB doc link and check if the given troubleshooting steps could help resolving the issue:
Troubleshoot update issues | CS5, CS5.5, CS6
Please let me know.
Regards,
Anubha -
I bought a used iPod and they were previously signed onto their iCloud account. I have been wanting to change it but I have not been able to sign out of the previous account because I cannot sign out of "Find My iPod Touch" due to not knowing the password. How am I able to shut that off and log into my own account?
You can't. This is a security feature to prevent the resale of stolen iOS devices. You need to contact the seller and have him/her remove it from their iCloud account. Or return and get your money back. See: Find My iPhone Activation Lock - Apple Support
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How do I sign out from the gmail on the ipad?
How do I sign out from the gmail on the ipad?
You don't sign out of Gmail on the iPad
If you want to protect your email, enable the iPad Passcode.
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