Sims 3 - Fatal Installation Error

My Macbook is about 2 weeks old now, and I tried to install Sims 3 the other day and I got a response upon installation saying that there was a fatal installation error, I was wondering if anyone else has had this problem, and if/how they have resolved it?
Thanks!

Hi @JLMD
What brand of computer do you have? I don't want to make any suggestions until I know if this is an HP computer or another Brand. I look forward to hearing from you, and working with you.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Similar Messages

Installation Error error code: microsoft visual studio 2012 express prerequisites x64 - enu fatal installation error

Here's the log of the installation error.
https://www.dropbox.com/s/nn8ediy092s8ifu/dd_wdexpress_full_20150203124912.log?dl=0

Hi,
I see your log and find main errors below:
ExecuteError: Package (vs_expbsln_x64_msi_73) failed: Error Message Id: 25541 ErrorMessage: Error 25541.Failed to open XML file C:\Windows\Microsoft.NET\Framework\v4.0.30319\CONFIG\machine.config, system error: -2147024786
Error 0x80070643: Failed to install MSI package.
Error 0x80070643: Failed to execute MSI package.
Error 0x80070643: Failed to configure per-machine MSI package.
Set Result: Return Code=-2147023293 (0x80070643), Error Message=25541, Result Detail=, Vital=True, Package Action=Install, Package Id=vs_expbsln_x64_msi_73
From your error it seems this file C:\Windows\Microsoft.NET\Framework\ v4.0.30319\CONFIG\machine.config may corrupt. You can see the thread:
http://social.technet.microsoft.com/Forums/en-US/officesetupdeploy/thread/86787c69-5909-4885-843e-b8b977e5cc33
Some person came across the problem, and I recommend you can try the method in the above link:
I ran into the same error numerous times installing Office 2010 on Vista where machine.config was not found. Specifically:
Error 25541. Failed to open XML file
C:\Windows\Microsoft.NET\Framework\v2.0.50727\CONFIG\machine.config, system error: -2147024786
Setup failed. Rolling back
I tried both approaches above and neither worked.
My final solution was simple: there was a file in the directory called machine.config.default. In a DOS box I copied that file to create machine.config.
The office 2010 install worked fine after that "fix".
If that’s cannot solve your problem, you can try to check the integrity of .NET Framework 4.0 on your system:
http://blogs.msdn.com/b/astebner/archive/2008/10/13/8999004.aspx
If the .Net Framework corrupt, try use the tool to repair:
http://www.microsoft.com/en-hk/download/details.aspx?id=30135
Best Wishes!
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"Fatal Installation error" when invoking "File Info"

When I invoke "File Info" from Bridge or Photoshop, I get the following error. I reinstalled PShop twice, once even as root, and the problem remains. I've tried CS3 as well and bridge just crashes (log file attached). It also happens with a newly created user account. N

I reinstalled PShop twice, once even as root, and the problem remains.
With 'even in root' you mean you did not so before?
Ideally all applications should be installed in the default applications
folder on root level, every user account has access to them in this way.
It seems to me you have made a bit of a mess of the installation procedure
(don't want to make you angry BTW).
The best way in my opinion would be to back up all your custom settings like
actions, workspaces, tools, brushes etc. And after this go to the PS help
menu and choose deactivate, if necessary repeat this for all the Adobe suite
versions you have on your system (assuming you have all the serial numbers
also backed up in a safe place).
Visit also the clean tool page for CS5 and download the tool after having
read the instructions.
http://www.adobe.com/support/contact/cs5clean.html
Then use the uninstaller from one of the suite applications that can be
found in the application folder where you installed it. Also repeat this for
every suite version.
Use the clean tool to remove everything of CS versions from your system.
Then do system maintenance using the Apple disk Utility and choose check
and repair permissions. (also check your disk)
Also check if you have the latest OS software with using Apple Software
update
Now reinstall your main suite version again on root level and use the Adobe
auto update to gain all the latest updates.
You can have multiple version of most suite applications on your system and
even active together but you can only use Bridge version at the time. Bridge
has been improved significant for each new version of CS so use the latest.
Try again.

TEMPRO 1.1 fatal installation error 1603

Hello,
I cannot install TEMPRO 1.1 for "CS" language. It always fails in msiinstaller with an error 1603 just after the welcome screen and pressing "Dalsi>" (Next) button. I am attaching the log file of the installer, or rather the important lines.
My HW/SW: R500, Vista Business CZ.
By the way, if you want to grab the application as well, do not start at the page: http://ce.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?LNG=21&service=CE&ID=TEMPO_HEL P_1_2&PRODUCT_ID=TEMPO_HELP_1_2#Q2
Here, you can read "fetch from our website" (Czech: "stahnout z naseho webu"), but the link is in bold only.
Could I ask why Toshiba did not implement the simple TEMPRO application in Java? It would run for many years as in the case of some other non-Toshiba laptops.

Hello,
if I wanted to be lucky, I would not use computers at all :-)
Are you sure that the English version of Tempro will not replace the Czech software components with English updates?
Mores, you may use Toshiba for a longer time...do you know an offical channel where "a user" could report all the bugs? Do you know anybody who works at the Toshiba control quality department? Their software has more features (aka bugs) than anything else I used before.

Installation Errors on Quicktime Update

I really want to know why quick time says "Fatal Installation Error Occurred" when I try to reinstall it and iTunes. Can someone please help me?

Fatal Installation Error Occurred
Are you seeing any error messages prior to that one showing up, None? (It can appear at the end of a string of errors, and in those cases the earlier messages are the ones that give us a bit more info about what is going on.)

Fatal error during installation - Error 1603 ONLY on XP

My Dears,
while installing any CS3 or CS4 Adobe product for my friend, at ~90% of installation error comes up:
"Adobe Photoshop CS4
Error:
Error 1603. Fatal error during installation."
I am struggling to solve it for 3 days now, and of corse I have seen and tryied all things proposed in posts like this: http://forums.adobe.com/thread/373577 , but still nothing helps me.
Thats list of all things that I have tryied to do:
- CleanUp fix
- Uninstalling all Adobe before fix
- Turning Internet off fix
- Turning anti-vir things off fix
- Registery fix
- Starting from CLEAN new system fix
- Changing language from US to International fix
Still nothing. Probably thats the point of problem:
Current Situation:
Got ACER ASPIRE x3200 desktop width Windows Vista (preinstalled), did clean installation of Windows XP and dumped Vista
There is no official drivers for XP, but got cracked chipset driver and official nVidia 8200 driver for XP from Internet
Got all Service Packs
100% legal
If nothing is working, maybe thats becaouse of my PC?! Installed it on my laptop with Vista 32b - WORKS (it means that installation CD is not corruptet or something). But then I have tryied to install it on another laptop with XP PRO - fail as with my PC. It seems that Windows XP Pro is not good for CS3 or CS4, BUT it did months before in my old unbranded PC.
Help! I really want to install that stuff.
Best Regards,
Westmidlander

I was only speaking very generally... This is all common sense...
Adobe and other software makers are moving on from XP in their development. Thus XP becomes more and more troublesome to use as the likelihood of problems increases.
In the case of installation, a lot of very specific things are required of an installer so that it can work on Windows 7. The User Account Control (UAC) system and other security measures such as file permissions have to be completely and properly satisfied to install software on the newer systems. Indeed, the application itself even has to work differently to be compliant - reference the recent 12.0.2 issues with loading scanner drivers for example, or the fact that Photoshop needs to put some things under C:\Users\... now that always used to be put under C:\Program Files\Adobe\...
It's not hard to imagine that Adobe isn't testing software as thoroughly on XP as they once did either. Perhaps they missed one of the quirks of XP in pursuit of getting it to install properly on Windows 7.
You're putting a new cutting edge software application on an operating system designed nearly 10 years ago (an epoch in high tech). That you don't see even more problems is a testament to Adobe's committment to support XP.
-Noel

Exit code 15: Installation failed. 0 fatal 1 error. Error: media DB error : 12 while installing premiere pro and photoshop through cloud

Exact error message as follows:
There was a problem installing Premiere Pro 2014.... Installation failed. Installation encountered an error. Please restart system and try again (15) Exit code 15 0 fatal 1 error. Error: media DB : 12

Thank your for your reply. I am running windows 8.1. And there is a huge mess going on. I was on with Adobe tech support all morning and they cannot get photoshop, premiere to update. Then they tried to uninstall, and it would not uninstall. They renamed the directories and did a direct reinstall and it failed. They changed permissions on directories. There are no viruses or malware. I run cccleaner, pcmatic and scan all the time. This process also corrupted my purchased licensed version of Fireworks CS6. Now I cannot even get that to install. We have run the cleaner over and over. So finally I manually cleaned the registry of selected Adobe products and removed everything from the hard drive. I am now running scans because they had me disable my pc matic and windows firewall temporarily while they worked on my pc. I am a graphic designer and I have a project in the waiting. I need to have fireworks, flash photoshop and premiere working but I don't think this is possible.

Rosetta Stone TOTALe (Spanish) 4.5.5 Fatal Application Error 1141 Installs But Won't Launch After MacBook Restarts

I have a MacBook Pro running OS X 10.9.4 (Maverick) and am trying to add Rosetta Stone Latin Am Spanish to this laptop, after having successfully installed it several years ago on a older MBP.
I was given the latest download file TOTALe 4.5.5 by Rosetta Stone Support for this purpose. It will install fine and work, immediately upon installation, but when I shut down and restart, I can no longer launch the program and get the Fatal Application Error 1141 code instead.
I have been through this issue many, many times with Rosetta Stone Support already and have followed, alone and with them, the troubleshooting link set up for this problem without success. (Here is the link: https://rosettastone.secure.force.com/en/language-learning/articles/Error-1141-a ppears-when-I-start-the-Rosetta-Stone-TOTALe-application#macdiv) Rosetta Stone has run out of ideas to resolve this issue. (I have saved about 10 chat session transcripts where the support people have me run through the same steps over and over, despite my informing them of the previous lack of success in following these steps.)
My OS X is up to date. I am wondering if anyone else has experienced this problem running Maverick.
Any thoughts would be greatly appreciated.
P.S. This is a relatively new MBP and the only add-on software other than Rosetta Stone is Microsoft Office.

I have the same problem. Back in 2011 I bought Rosetta and got the very same problem, talked and talked to their support to no avail. On that instance they returned my purchase money. This time around I asked beforehand if the software was totally compatible with Yosemite and they said yes. I just got it, tried to unit and got error 1141 again. It is very frustrating! I will talk to them again but my hopes are very low. I guess one needs to understand that the software is crap!

When installing iMS 5.1 I get the following fatal JRE error near the end of the installation:

When installing iMS 5.1 I get the following fatal JRE error near the end of the installation:
The application command "jre -cp "/opt/iplanet/ims5/bin/msg/imta/classes/imtaconfig.jar" com.iplanet.msg.imta.config.InitConfig -d thc-tsg.com -r thc-tsg.com -h development.thc-tsg.com -c /opt/iplanet/ims5/msg-development/imta/config" could not be run.
OS - Solaris 8
iDS 4.13

The IMS installer currently hardcodes the path to a JRE that it wants to run. This JRE is the one that is included in the kit, so you <i>must</i> install the JRE that comes with it.
The only way around this is to use the embedded JRE during installation and not to set the JAVA_HOME environment variable. Check if you have it defined by issuing the command 'echo $JAVA_HOME'.

Emulators for windows mobile 10.0.10069 : the installer failed. fatal error during installation. error code: -2147023293

I am using win 10 home insider preview, build 10074. When I am trying to install VS 2015 community RC, selected Universal Windows App, it failed at
emulators for windows mobile 10.0.10069 : the installer failed. fatal error during installation. error code: -2147023293
VS file version is 14.0.5596.25192

Hello EL_1980,
The error -2147023293 translated to Hex is:FFFFFFFF80070643
0x80070643 is a general error here so it is hard for us to troubleshoot. Please try download the ISO format of Visual Studio 2015 Community so that you can use the fciv.exe tool to verify the hash value. All info are listed on the VS2015 download page:
https://www.visualstudio.com/en-us/downloads/visual-studio-2015-downloads-vs.aspx
Please click first "Visual Studio 2015" tap below image.
Best regards,
Barry
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HP 7210 all in one printer installation error on windows 8.1 update

We recently got updated by Microsoft from windows 8 to 8.1. After that time, the scanning function did not work as it did before and the HP menu utility was different. I went through the HP Info service and it said the printer software was not fully functional. I then was told to download the latest hp install software for the 7210, which I did for windows 8/8.1. The install stops with a fatal MCI error code 1935. I then went to the troubleshooting guide for error codes (the example box shows almost an identical error message to mine) but it only shows windows XP, Vista, and 7.0. There is no troubleshooting guide for windows 8 or 8.1 with this code. I then followed the "HP Solutions for Install Errors (Windows 8.0 and 8.1) and performed all the tasks. I updated windows to current and same error. I then shut off all startup services and got the same error. I am now out of idea's or help.
The printer has been great and we have had no problem with it since we've owned it. At this time we are without a printer completely because the install process removed the previous installed software.
Forgot to mention this is using USB connection, but the install never gets far enough to ask me to connect it, so it really doesn't matter.
Any advice would be extremely welcome.
Thank you
Joe

Hi @DelanoJoe
I see you are getting a fatal MCI error code 1935 and the documentation specific to that code is not for Windows 8 or 8.1. I will certainly do all I can to help out
Please complete the following steps and let me know the outcome;
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %temp%
Delete all files and folders from the temp folder. Choose skip if any pop ups appear saying any of the files could not be deleted
Download the software and choose to save as, save to desktop > AIO_CDB_Net_Full_Win_WW_140_408-4.exe
After the software downloads and extracts, open the temp folder again, use the instructions from step 1.
Look for, and open the folder starting with 7z (Example: 7zS2356)
Open folder Util
Open folder CCC
If you have an HP computer run the L3uninstall.exe. If you have a non-HP computer run the L4uninstall.exe
When the uninstall has completed restart the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type msiexec /unregister, and then click OK.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type msiexec /regserver, and then click OK
*Note: there is a space between the c and the /
If you have any difficulty with this step, please use this link to perform it another way. Restarting Windows Installer
Run Disk cleanup from Accessories\ System Tool < How to Delete files using Disk Cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
Perform a clean boot > How to perform a clean boot in Windows
Download the following SP40669 File Download - if this does not download and or install please proceed to the next step.
Turn off the Real-Time Scanning and Firewalls; The image below is a McAfee example, if you have a different antivirus program and need help disabling Real-Time Scanning and Firewalls let me know.
Image source
Download and run the HP Printer Install Wizard for Windows
The HP Printer Install Wizard for Window was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
I look forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Is a Disk Utility "fatal hardware Error" Always fatal?

Help!
I'm traveling for the next four weeks and have my lap top with me to do work.
Last night I was working fine on my computer when all of a sudden Photoshop wouldn't open files right. I quite out of Photoshop (slow)
Then tried to quit out of everything else (slow) and finally shut down holding the Power button down. I waited a few minutes and tried to reboot.
It was REALLY slow starting back up. (about 15 to 20 minutes). I held the Power key down to turn it off and left it overnight hoping it would figure itself out by morning.
This am the same start up problem happened. I finally got it opened and manuvered to Disk Utility.
IT GAVE ME THIS MESSAGE
This drive has reported a Fatal Hardware Error to Disk utility.
If the drive has not failed completely, Back up as much as you can and
then replace it with a working drive.
HERE IS WHAT I DID EARLIER IN THE EVENING THAT I THINK MADE IT WACKY.
I hadn't installed SUITCASE X1 yet and was using the program Font Book that comes with the computer. It wasn't satifactory so I went ahead and installed Suitcase X1.
FONT BOOK kept showing a ton of open faces.
I carefully (or so I thought) went through Font Books "All fonts" window and got rid of fonts that I didn't see in the system fonts folder. (I think this is where I really may have screwed up)
FYI I am a graphic designer and use many fonts.
I store all the design fonts in a folder in USERS > SHARED> FONTS
I directed SUITCASE to "Manage system fonts"
Every thing was working fine for a few hours.
I was working in QUARK 6 easily and listening to a Podcast. No problems.
When I went to open PHOTOSHOP, it (Photoshop) started running very slow.
and all the things I mentioned above started to happen.
I have the OS10.4 install disk with me so I tried to boot from it.
(I thought maybe it had a utility on it to help fix things or maybe I could copy any important fonts that I accidently trased
(btw do you hold down OPTION C to boot from a CD or APPLE C?
I tried them all)
I couldn't get it to boot from the CD
Have I really wrecked my computer?
Do we think it's a font problem.
Can I fix it. I'm at the beach in NC and there's no techys around!!!!
I am currently typing this email on the laptop so it's not completely dead.
Just super slow and threatening to die.
What should I do??!!!
Did I mention today is my birthday?
PowerbookG4 Mac OS X (10.4.6)

It's either OPTION or C. Unfortunately, the Install CD doesn't give you much access to file operations (no Finder) as Mac OS 9 and earlier did.
If you could start it in Target Disk Mode and mount the drive on another Mac, or boot it from an external drive with a Mac OS X installation on it you could try to recover files that aren't already backed up.

Fatal:relocation error: While running JDK1.4 on Sun Sparc Generic_106541-08

Hi,
I installed the new jdk1.4 on my Solaris-7 machine. Initially I installed 32-bit jdk1.4 and then installed 64-bit jdk1.4 as indicated on your (sun's) installation page. I used executable binary version of installation for installing the software.
The installation was successfully completed. But while I run java command then it gave following error
Error: failed /export/home/j2sdk1.4.0/jre/lib/sparc/client/libjvm.so, because ld.so.1: ./java: fatal: relocation error: file /export/home/j2sdk1.4.0/jre/lib/sparc/client/libjvm.so: symbol __1cG__CrunSregister_exit_code6FpG_v_v_: referenced symbol not found
Why I am not able to execute any java command with this version? On the same machine I am able to run jdk1.2 and jdk1.3
Please advise on it. It will be of great help If I get some suggestion.
Thanks in Advance,
Ashish

In particular, patch 106327-14 seems to solve the problem.

INSTALLATION ERROR: Exit Code: 6

When installing PS CS6 on PC with Windows 7 Ultimate Svc Pack1, 18 GB RAM, Intel i7CPU, received INSTALLATION ERROR: Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF012, DW050 ... WARNING: DF029, DF054 ...
------------- Summary ------
- 0 fatal error(s), 3 error(s), 2 warning(s)
----- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 ------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
---- Payload: {9B78FAB0-AC6B-11E0-8EF3-00215AEA26C9} Microsoft Visual C++ 2008 Redistributable Package (x64) 9.0.30729.4148 -----------
ERROR: Failed to install Microsoft Visual C++ 2008 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\****\Downloads\CS6
Photoshop_13_LS16\Adobe CS6\payloads\Microsoft VC 2008 Redist (x64)\vcredist_x64.exe",
>>>>>>Did that. Ran AV and registry clean software then re-ran vcredist_x64.exe with NO antiviral software running (repeated in safe boot and clean boot) and got through the install, with this message:
..........Microsoft Visual C++ 2008 Redistributable Setup...................
Error 1935.An error ocurred during the installation of assembly
'Microsoft.VC90.ATL,version="9.0.30729.4148",publicKeyToken="1fc8b3b9a1e18e3b",processorAr chitecture="amd64",type="win32". Please refer to Help and Support for more information. HRESULT: 0x80070422...........
or download and install the latest Microsoft Visual C++ 2008 Redistributable Package (x64) from Microsoft website - www.microsoft.com
----------- Payload: {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0 -----------
WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\NuevaStd-BoldCond.otf'(Seq 58)
ERROR: DF012: Unable to find file(Seq 58)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Microsoft Visual C++ 2008 Redistributable Package (x64): Install failed
+++++++++++++++++++++++
PS32bit opens/works just fine.
PS64bit opens with error message (need to cancel them 6-22 times) Runtime error R6034 but otherwise seems to run normally.
From Microsoft, downloaded file vcredist_x64.exe and ran it. Got error message that there was no free space on my CD drive...Really?!
Any other ideas?
Thanks, Joan

Please start with running the Adobe Support Advisor - http://www.adobe.com/support/loganalyzer/ to automatically review your installation logs and attempt to locate a solution.
Alternately you can follow the steps listed at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html to manually review your installation log.

How can I resolve installation errors DF024 & DF037 for CS5.5 on Mac?

Please help. I've gone through the forum posts, as well as searched the Internet, and find the matter daunting. Have tried to implement a solution and may have caused more problems. Assistance would be greatly appreciated.
PROBLEM:
I am unable to uninstall or reinstall both Dreamweaver 5.5 and CS 5.5.
Continually get extensive number of the following errors:
ERROR DF024 Unable to preserve original file...
ERROR DF024 Unable to move file…
ERROR DF037 Unable to delete directory…
SYSTEM CONFIG:
Adobe CS 5.5
Mac OS 10.7.4
MacBook Pro 2.5 GHz
Intel Core 2 Duo with 4 GB Ram
BACKGROUND (History appears chronologically in 4 parts.):
CS 5.5 was already installed and functioning fine, then upgraded from OS 10.6 to 10.7. Noticed issues with elements not appearing in DISPLAY VIEW of Dreamweaver, but was correct in CODE VIEW and BROWSER PREVIEW.
Tried to reinstall and uninstall Dreamweaver 5.5 several times using the CS 5.5 installation disk. Consistently got DF024 errors. NOTE: After first attempt. installer marked Dreamweaver as already installed, but not the others. Using the Finder, the Dreamweaver directory appears to be empty unless the files are now hidden. Nothing regarding the application can be seen in the Trash. Also unable to launch any other Adobe CS apps.
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 19 error(s), 15 warning(s)
----------- Payload: {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/ssc/DesignSuitePremium-CS5-Win-GM/SLConfig.xml" Error 0(Seq 15)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 15)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
SLConfig.xml appeared to be an alias pointing to a file of the same name in the Mac version. Went to original file, made a new alias and replaced the corrupted file.
Then rebooted system and relaunched CSS5.5 Installer with all apps selected. Program started and ran for about 15 min before reporting more errors, now with error DF037 as well. Did this again with the same results except the DF037 error did not reappear. It appears the the problems are mostly in two directories:
/Library/Application Support/Adobe/CameraRaw/CameraProfiles/
and
/Library/Application Support/Adobe/ssc/DesignSuitePremium-CS5.5-Win-GM/
but I am not sure how to best resolve this.
Below are selected portions of the most recent (and VERY verbose) error log. To conserve space, log entries in which the same error is repeated are truncated. (Only the first one and last repetitions are copied here; the others have been omitted and are replaced with highlighted ellipses [i.e., "..."].) Please let me know if you would like the complete log report.
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 238 error(s), 98 warning(s)
WARNING: DW031: Payload:{0D96CFE6-376D-44B8-808A-16F3BEB73263} Adobe Media Encoder CS5.5 5.5.0.0 has been updated and has been selected for repair. The patch {41BFF2C7-9F45-4CF3-A257-E80E14802157} Adobe Media Encoder CS5.5_5.5.1_AMECore5.5All 5.5.1.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {4E1B59A1-029E-4C16-BBB3-F10D40EBB6EE} Photoshop Camera Raw_6.7_AdobeCameraRaw6.0All 6.7.0.0 will be uninstalled now.
WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{F313167E-5172-11E0-ACE7-30C2E3AB3DC5} Adobe InDesign CS5.5 Common Base Files 7.5.0.0 has been updated and has been selected for repair. The patch {6AFE0576-7A2C-11E1-88D2-74AAF24106A5} Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{0CCF0458-5171-11E0-BC45-DC59E3AB3DC5} Adobe InDesign CS5.5 Application Base Files 7.5.0.0 has been updated and has been selected for repair. The patch {848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{ED9DC850-516E-11E0-9096-1FE5E2AB3DC5} Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US 7.5.0.0 has been updated and has been selected for repair. The patch {C68C3E1A-7A29-11E1-A9D9-0F55F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{D97AF04B-B70A-4862-BC25-31E6D9C4A529} Adobe Flash CS5.5 11.5.0.0 has been updated and has been selected for repair. The patch {D9F625C8-FD5B-4C13-9B3C-5B9F09BA0DC0} Adobe Flash CS5.5_11.5.1_AdobeFlash11.5-mul 11.5.1.0 will be uninstalled now.
WARNING: DW031: Payload:{03FB981A-5170-11E0-A90E-3CEDE2AB3DC5} Adobe InDesign CS5.5 Application Base Files2 7.5.0.0 has been updated and has been selected for repair. The patch {FE75A95E-7A2B-11E1-8037-B59BF24106A5} Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{0D96CFE6-376D-44B8-808A-16F3BEB73263} Adobe Media Encoder CS5.5 5.5.0.0 has been updated and has been selected for repair. The patch {41BFF2C7-9F45-4CF3-A257-E80E14802157} Adobe Media Encoder CS5.5_5.5.1_AMECore5.5All 5.5.1.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {4E1B59A1-029E-4C16-BBB3-F10D40EBB6EE} Photoshop Camera Raw_6.7_AdobeCameraRaw6.0All 6.7.0.0 will be uninstalled now.
WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{F313167E-5172-11E0-ACE7-30C2E3AB3DC5} Adobe InDesign CS5.5 Common Base Files 7.5.0.0 has been updated and has been selected for repair. The patch {6AFE0576-7A2C-11E1-88D2-74AAF24106A5} Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{0CCF0458-5171-11E0-BC45-DC59E3AB3DC5} Adobe InDesign CS5.5 Application Base Files 7.5.0.0 has been updated and has been selected for repair. The patch {848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{ED9DC850-516E-11E0-9096-1FE5E2AB3DC5} Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US 7.5.0.0 has been updated and has been selected for repair. The patch {C68C3E1A-7A29-11E1-A9D9-0F55F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{D97AF04B-B70A-4862-BC25-31E6D9C4A529} Adobe Flash CS5.5 11.5.0.0 has been updated and has been selected for repair. The patch {D9F625C8-FD5B-4C13-9B3C-5B9F09BA0DC0} Adobe Flash CS5.5_11.5.1_AdobeFlash11.5-mul 11.5.1.0 will be uninstalled now.
WARNING: DW031: Payload:{03FB981A-5170-11E0-A90E-3CEDE2AB3DC5} Adobe InDesign CS5.5 Application Base Files2 7.5.0.0 has been updated and has been selected for repair. The patch {FE75A95E-7A2B-11E1-8037-B59BF24106A5} Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul 7.5.3.333 will be uninstalled now.
----------- Payload: {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/ssc/DesignSuitePremium-CS5.5-Win-GM/aul.xml" Error 0(Seq 26)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 26)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - AdobeHelp: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files2: Install failed
ERROR: DW050: - Creative Suite 5.5 Design Premium: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Media Encoder CS5.5: Install failed
ERROR: DW050: - AdobeColorNA CS5.5: Install failed
ERROR: DW050: - DynamiclinkSupport: Install failed
ERROR: DW050: - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_US: Install failed
ERROR: DW050: - HIL Help Search: Install failed
ERROR: DW050: - Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-en_US: Install failed
ERROR: DW050: - CSXS Story Extension: Install failed
ERROR: DW050: - Photoshop Camera Raw: Install failed
ERROR: DW050: - Adobe Player for Embedding 3.2: Install failed
ERROR: DW050: - Adobe Extension Manager CS5.5: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5.5: Install failed
ERROR: DW050: - Adobe Media Encoder CS5.5_5.5.1_AMECore5.5All: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - AdobeColorPhotoshop CS5.5: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Mini Bridge CS5.1: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Adobe Fireworks CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe SING CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw_6.7_AdobeCameraRaw6.0All: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
ERROR: DW050: - Adobe Flash Catalyst CS5.5: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS5.5: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul: Install failed
ERROR: DW050: - AIR for APPLE IOS Support (FP): Install failed
ERROR: DW050: - AdobeTypeSupport CS5: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS5.5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Language Files_AdobeInDesign7xCommonLang-en_US: Install failed
ERROR: DW050: - Adobe Flash Fonts1: Install failed
ERROR: DW050: - Adobe Content Viewer: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul: Install failed
ERROR: DW050: - Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Flash CS5.5_AdobeFlash11.5-en_USLanguagePack: Install failed
ERROR: DW050: - Digital Publishing: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Dreamweaver CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe ExtendScript Toolkit CS5.5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed
ERROR: DW050: - Pixel Bender Toolkit: Install failed
ERROR: DW050: - Adobe Dreamweaver Widget Browser: Install failed
ERROR: DW050: - Adobe Toolhints CS5.5: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - AdobeColorJA CS5.5: Install failed
ERROR: DW050: - AdobeOutputModule: Install failed
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Adobe Dreamweaver CS5.5_AdobeDreamweaver11.5en_USLanguagePack: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - AdobeCMaps CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Adobe Digital Publishing Application Language Files_AdobeDigitalPublishingAppLang-en_US: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Feature Set Files: Install failed
ERROR: DW050: - Adobe Buzzword CS5.5: Install failed
ERROR: DW050: - Adobe Flash CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Flash CS5.5_11.5.1_AdobeFlash11.5-mul: Install failed
ERROR: DW050: - SiteCatalyst NetAverages CS5.5: Install failed
ERROR: DW050: - Flash Player: Install failed
ERROR: DW050: - Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-mul: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS5.5: Install failed
ERROR: DW050: - Suite Shared Configuration CS5.5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Support: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Base Files: Install failed
ERROR: DW050: - Adobe Linguistics CS5.5: Install failed
ERROR: DW050: - Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul: Install failed
ERROR: DW050: - AdobeColorEU CS5.5: Install failed

Hi Sharad,
Thank you for your reply.
Since my initial posting here, I've attempted a few more installations. Each time a file from /Library/Application Support/Adobe/ssc/ would appear with the same error DF024, and it was always an alias. So each time I would replace the old alias with a new manually created alias pointing to the same original as the old alias. Sure enough, when I relaunched the installer, error DF024 with the old alias no longer appeared, but a new error DF042 with another alias from the same directory did appear. Then I manually replaced all aliases found in the /Library/Application Support/Adobe/ssc/ directory with new ones I created.
Upon rebooting and relaunching the installer program, the program did not stop at around 12% as consistently it did up until now. Instead, it progressed to 80% before it stopped and reported a huge number of new errors. Most of them pertain to the inability to roll back the installation it had attempted. No files from /Library/Application Support/Adobe/ssc/ appeared in the new log report.
To gain a better understanding of the logs, I downloaded AdobeSupportAdvisor and tried using it, but it referred me to online solutions that weren't relevant to my situation (i.e., one mentions Photoshop CS4 and I've never installed CS4).
I also tried following the articles from the Adobe knowledgebase:
cspid_84451: Troubleshoot with install logs | CS5, CS5.5, CS6
which is fine if you only have a few errors, and
cspid_83481: Installation, launch log errors | CS5, CS5.5, CS6, CCM
which doesn't list error DF024.
At this point I've decided to not not make anymore attempts without some expert guidance.
The log file seem too large to post here. If you would like review the log, I can perhaps post it on www.pastebin.com unless you can suggest a better way. Please let me know.

Sims 3 - Fatal Installation Error

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