Since installing firefox 3.6.17 recently, responses are slower and i am getting a "ton" of pop-up adds from mozilla, how do i correct this?
When i go to favorites or google for info and try to go to those sites. the loading of the site is slow. Doesn't matter if i have been there daily or a first look.
When i go to certain sites i get multiple pop-up ads (indicating mozilla firefox as website at top of pop-up) even tho pop-up blocker is turned on. How do i stop that?
Can i return to previous version of firefox?
Upgrade to the latest version of Mozilla Firefox or 3.6. See here: http://www.mozilla.com/en-US/firefox/all-older.html
Similar Messages
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Question
Every time I start up Firefox, I receive the following warning/message. Java Script Application. Type Error: Components.classes(cid) is undefined. How do I correct this?Do you see a Last 7 days folder?
If not then older history has been deleted.<br />
Firefox 5 doesn't use a time limit to store history like previous Firefox 3 versions did. -
My problem is basically that Firefox is deadly slow and unusable because of its slowness. It takes about 5 minutes (I haven't timed it) to bring up a window after I click on the Firefox icon in the dock. It beachballs for a while after the window comes up, and then for about five minutes after I click on the "new tab" button next to the current tab, directly above the address bar.
When I went to get the Troubleshooting Information, it didn't take too long. I was able to click on the Help menu, ask for troubleshooting, wait (a while), and then once the page loaded, I was able to copy the information and scroll around the troubleshooting page without difficulty. Other than that, I haven't had the patience to get to any websites. I'm sending this request from inside Safari.
I used Firefox 24 without any problem. I was unable to automatically upgrade to Firefox 25, so I downloaded it, deleted the old application, and went on my way. I started having this problem, so I took some steps based on the Knowledge Base (not listed in the order I tried them in):
I reset Firefox
I reinstalled Firefox (deleted the old application from the applications folder and dragged in the application from the mounted .dmg again)
I deleted the profile folder
I restarted my computer
I confirmed that I'm not running antivirus software
I verified and repaired my disk with Disk Utility, which showed no errors
I ran Rember (one pass), which showed no errors
I started Firefox in Safe Mode
I have twice now gotten the red bar that says, "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I am not running antivirus. I tried renaming places.sqlite to places.sqlite.old (there was no places.sqlite-journal), which prevented the red bar from coming up the next time I started Firefox, but two or three Firefox force-quits and relaunches later, it's back again.
Right now I'm looking at 'top' in Terminal, and here's Firefox:
PID COMMAND %CPU TIME #TH #WQ #POR #MREG RPRVT RSHRD RSIZE VPRVT VSIZE PGRP PPID STATE UID
454 firefox 0.0 00:02.80 25 2 183 534 64M 47M 102M 120M 2894M 454 144 sleeping 1049
Could it be a plugin? I'm not sure where to get this information.
I can post logs from Rember and Disk Utility if that would help.
I am also currently trying to load about:crashes, but right now Firefox is trying to load "https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional?blahblahblah" and there is a little thing that says "Looking up support.cdn.mozilla.net..." at the bottom of the window, so I'm waiting for it to give up on that. To give you an idea of how long it's taking, it already was trying to reach this URL when I started writing this.
Thanks in advance!Here is the new troubleshooting information, if it helps.
Application Basics
Name: Firefox
Version: 24.0
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:24.0) Gecko/20100101 Firefox/24.0
Extensions
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.startup.homepage_override.buildID: 20130910160258
browser.startup.homepage_override.mstone: 24.0
extensions.lastAppVersion: 24.0
gfx.blacklist.webgl.msaa: 4
network.cookie.prefsMigrated: true
plugin.importedState: true
plugin.state.silverlight: 0
privacy.sanitize.migrateFx3Prefs: true
Graphics
Device ID: 0x 655
GPU Accelerated Windows: 1/1 OpenGL
Vendor ID: 0x10de
WebGL Renderer: NVIDIA Corporation -- NVIDIA GeForce GT 120 OpenGL Engine
windowLayerManagerRemote: false
AzureCanvasBackend: quartz
AzureContentBackend: none
AzureFallbackCanvasBackend: none
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10
Version in use: 4.10
NSS
Expected minimum version: 3.15.1 Basic ECC
Version in use: 3.15.1 Basic ECC
NSSSMIME
Expected minimum version: 3.15.1 Basic ECC
Version in use: 3.15.1 Basic ECC
NSSSSL
Expected minimum version: 3.15.1 Basic ECC
Version in use: 3.15.1 Basic ECC
NSSUTIL
Expected minimum version: 3.15.1
Version in use: 3.15.1 -
I installed Mountain Lion. When I try to print on my Epson R3000 I get a notification that rastertoescpll quit unexpectedly. How can I fix this?
Sorry but that's the very driver that I think caused my problem and I'm assuming Elstel's. Yes it's an Epson Stylus Photo R3000. From the posts I've read the new driver is faulty. Driver V9 seems to work temporarily with my Mountain Lion 10.8.4. It worked perfectly when I set up my new printer and installed the provided software. When I started the day to day suddenly it wouldn't print and I had the rastertoescpll error. My assumption is that my "automatic updates" setting updated the software over night and then it woudn't work. I then tried your link from a previous post and installed that upgrade. No change. I've only been able to print this afternoon by re-installing the printer with the provided disk. If pixies come during the night and I wake up tomorrow morning with that error message again, after screaming, I will then use my TM to go back to where it worked! Very confused. I was really hoping that Yuengdog1983's solution for the others would have helped me but as I said I've always had my computer named.
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I have recently given my iphone to afriends daughter, I reset to factory settings but she is receiving my messages! how do I stop this from happening? She has linked this to her Apple ID.
Hey Lindsey137,
Thanks for using Apple Support Communities.
Your cellular phone number might still be registered with iMessage.
iOS: Deactivating iMessage
http://support.apple.com/kb/ts5185
If you can't access your iPhone, you no longer have it, or you can't deactivate iMessage after you try the above steps, please contact Apple Support.
Have a nice day,
Mario -
When opening firefox the error 404 immediatly comes up and NO websites (bookmarked or not) will come up, the error 404 message repeatedly comes up. I have deleted and re-installed different firefox versions and nothing has worked yet. What else can I try?
Do a malware check with some malware scan programs.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of the database before doing a scan.<br />
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]] -
When I try to play a movie the program go's back to its home page
Does she need to access the internet through her employer, or is she just trying to access her internal network at work?
If it's the latter, split-stream VPN clients (like Cisco AnyConnect) will split traffic so that only that directed at a particlar domain gets tunneled.
I have an AnyConnect client at home, but I normally only activate it when I'm using it, so I've never tested it with HomeSharing. I'm currently traveling, but when I get home tomorrow, I'll try it out and let you know if it works. If it does, your wife can check with her employer to see if she can configure AnyConnect to work with them. -
After upgrading to firefox 4, everytime I open the program, I get the following message, "TYPE ERROR:conponentclasses undefined." How do I correct this?
That indicates that you are using an add-on that is not compatible with Firefox 4. For details of how to troubleshoot this to find out what one is causing the problem see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
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Since installing Firefox 4, if I leave the computer (desktop with a Viewsonic VG1930wm monitor), the monitor will go to blackscreen...not the starfield screensaver. If I move the mouse, the screen will only momentarily go back to the last desktop...and then almost immediately black screen again. I typically have to turn the monitor on and off five or six times...and move the mouse each time, before it will stay open to the desktop. Any ideas?
Standard troubleshooting steps in order are as follows:
Power the iPad off and on.
An iPad reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release.
Restore your iPad with iTunes from your iPad's backup.
Restore your iPad with iTunes as a new iPad or not from your iPad's backup.
If no change after the last step, your iPad has a hardware problem. -
This is what I wrote to the Microsoft Community seeking a correction of the issue (still no reply to my request for assistance with this matter from them):
Can I go back to I.E. 10? Ever since I installed version 11, I've had an unstable desktop. It appears to have damaged the Windows Explorer interface in other browsers, such that when I open the popup window to save downloads and/or other files, all that shows up in the window are the "Save" and "Cancel" buttons, but it does not show the interface to choose where to save the file(s), thus I cannot save anything at all in those other browsers. I primarily use Firefox, and every time I want to save a file, I have to startup I.E. 11 to save anything and everything.
I would much prefer going back to I.E. 10 which caused me no such problems; but, if I cannot go back to I.E. 10, how do I correct this issue so I can save files in other browsers? This situation has been going on for months now, and I've waited patiently thinking that there would be an update for Microsoft and/or Firefox (as well as Chrome and Safari) that would correct this problem by now; but, even though I have all of the latest updates and versions installed, no updates have corrected the issue at all. I would very much appreciate any help you can give.
Oh, also, I have tried uninstalling Firefox completely at least twice, and rebooting before reinstalling it to the latest version, but that has not corrected the problem either. I additionally tried turning I.E. 11 off in Windows, and then tried running Firefox to see if the download interface would be restored, but it still had the very same issue(s) [no ability to choose the place to save files, and thus being completely unable to save any downloads and/or other files]. I can't believe that this problem has been going on for so long now without any update(s) resolution.The following is the latest that I've written to Microsoft about this entire matter:
You're still not getting it. I've never had a problem with downloading and/or saving files in I.E.; and I very clearly explained to you guys that the problem is in the other browsers, but it's caused by a malfunction in the Windows Desktop.
Why can't someone with English as their first language, please help me?
But, regardless, just in case your recommendation(s) had anything to do with anything, and were perhaps creating the problem in the other browser (though I was pretty sure that it had nothing to do with my problem), I made I.E. the default browser; yet, of course, that did NOT correct the problem. Also, when I set I.E. as the default browser, the explorer.exe file crashed and restarted.
Nevertheless, because I (wrongly) thought that I couldn't uninstall I.E. 11, because somehow I missed the listing for it in Windows Programs and Features, I went to the latter again and found I.E. 11 listed this time, and uninstalled it. After it completed, I rebooted the laptop. Then I went into Windows Update and looked for what version of I.E. it was then going to want me to update to since I.E. 11 was uninstalled.
I saw that I.E. was taken all the way back to I.E. 8 and had updates for it as well as to update to I.E. 9, so I did the former updates first, rebooted, then updated to I.E. 9 and rebooted again. Then I ran Windows Update again checking for new updates, and found that there was a cumulative security update for I.E. 9, which I installed and then rebooted once again.
Then, upon checking for new updates in Windows Update again, I found that the option(s) to update to I.E. 10 or 11 were now optional, which they weren't before, and then I updated to I.E. 10 and rebooted once more. Upon Windows restarting, I checked again for new Windows Updates and there were some security updates, so I installed them and restarted the laptop.
This time upon rebooting, I checked Windows Update for further new updates and there were none; so I'm now completely updated to I.E. 10; but, because going back to I.E. 10 corrected some of the instability with the Windows Desktop, I am ignoring the optional update to I.E. 11, and I am NOT going to update to it again.
Throughout the update process, upon restarting Windows, I kept starting Firefox to see if the "Save As" window then worked, but throughout the entire update process, as well as when I completed it, I still could not download or save files [because the window still doesn't show where to save the file(s)---please see the Print Screen copy of what it looks like, attached to this message (sorry, but I.E. won't let me browse for the file, and the tab or windows crashes and reloads every time when I click "Browse" to look for the file to attach)].
So, I decided to try uninstalling Firefox for the fourth time, rebooting and reinstalling it, hoping that might correct he issue this time since I downgraded to I.E. 10, but the "Save As" window still looks the same, and I am still completely unable to save any files or downloads while in Firefox.
Oh, I also tried resetting all of the Windows Folder Options again to default settings, and reset all of the folders, in case that had anything to do with the problem, but that still did NOT correct the issue either.
I am now going to try creating a new user account also with Administrator privileges, changing Users, trying to run Firefox in it, and see if the problem with the "Save As" window is still an issue....
In the new User profile, the situation is even worse. When I try to save any file(s) in Firefox, Firefox crashes (latest version).
I wrote to Firefox a couple of days ago, but an arrogant "techie" is giving me the run around and is not helping me, and no else is helping with the matter so far.
Postscript: Now Windows Explorer (the explorer.exe file) that runs the desktop crashed and restarted again twice while I was trying to print a file, and it appears that it won't let me print at all anymore. -
Since installing Firefox 29, my router constantly reboots on its own
Since installing Firefox 29, my router constantly reboots on its own. Is anyone else having this problem? And could it indeed be caused by Firefox?
Do you have any security software that may undo changes and restore a previous setup?
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Since installed Firefox my emails from my yahoo will not print. There is not error message, nothing waiting to print. When I go to my AT&T emails they will still print. I will need to uninstall Firefox if you can't help me. Thanks. Pat
See this: <br />
http://kb.mozillazine.org/Problems_printing_web_pages -
Since installing Firefox Sync my master password is requested randomly.
Since installing Firefox Sync my master password is requested randomly. is there a way of stopping this happening.
Somewhere around Firefox 29, Firefox changed how Sync accounts work. Please see this article for more information: [[How to update to the new Firefox Sync]]. If you can't do that in Firefox 33, you may want to install Firefox 29 temporarily to do the account change, and then update to Firefox 33. This article has information on how to find clean old versions of Firefox: [[Install an older version of Firefox]].
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ever since installing Firefox 4 beta, even on regular Firefox, I get the pop-up "Crash Reporter": Add-ons: [email protected]:4.51,{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}:6.0.16,{20a82645-c095-46ed-80e3-08825760534b}:1.2.1,{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20,{3f963a5b-e555-4543-90e2-c3908898db71}:9.0.0.872,[email protected]:1.1,[email protected]:1.0.4,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.13.
Are you using a nightly build or a beta?<br />
Did you create a new profile folder for that beta?<br />
You can see the crash reports in the "Crash Reports" folder in the parent Firefox folder of your profile folder.
Help > Troubleshooting Information > Profile Directory > Open Containing folder
See [[Profiles#How_to_find_your_profile|Profiles - How to find your profile]]
Linux: ~/.mozilla/firefox/Crash Reports -
Since installing firefox i cannot access my hotmail or gmail accounts.
Since installing firefox i seldom am able to access my hotmail account and my gmail account. I can access my net zero account with no problems. What might be causing this.
== This happened ==
A few times a week
== When I installed Firefox about 3 weeks ago.Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
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