Since updating Firefox, Google appears as a string of foreign characers
Hi, since updating Firefox, as the title says, any google page just appears as a string of foreign characters. I've had pages like this before, but only when connecting to live streams. I've disabled all Google-related plugins and addons, but still the problem persists. The solution in the other thread to do with about:config (changing an option to 'true' failed. The only other difference to it is that it won't connect in http any more, just https. Any help?
Hey TheDefiniteArticle,
We've been tracking this issue for a few days now. What date did it start to occur? Wondering if it's an extension update or something.
# In the url bar, type about:config and hit enter. Confirm that you will be careful and proceed.
# In the search bar at the top of the page, past this text without the quotes "network.http.accept-encoding"
# This should narrow down the values in the config file to a single line. In the column that says "Value" please tell me what you see.
# This field should read "gzip, deflate" without the quotes. If that is not the value, double click on that field and paste this vale in.
# Restart Firefox and try a page that has had strange encoding previously.
Similar Messages
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Since updating my Firefox browser to version 3.6.3, I get an error message from the OneGreatFamily website and then Firefox crashes. All worked well before I updated Firefox a few days ago.
== URL of affected sites ==
http://www.onegreatfamily.comHey TheDefiniteArticle,
We've been tracking this issue for a few days now. What date did it start to occur? Wondering if it's an extension update or something.
# In the url bar, type about:config and hit enter. Confirm that you will be careful and proceed.
# In the search bar at the top of the page, past this text without the quotes "network.http.accept-encoding"
# This should narrow down the values in the config file to a single line. In the column that says "Value" please tell me what you see.
# This field should read "gzip, deflate" without the quotes. If that is not the value, double click on that field and paste this vale in.
# Restart Firefox and try a page that has had strange encoding previously. -
All of my saved passwords that I could enter by swiping my finger on my HP laptop with SimplePass are no longer useable since updating Firefox. I receive the following error message every time I try to use Simple Pass: "Firefox doesn't know how to open this address, because the protocol (dpql) isn't associated with any program,"
Digital Persona got out of the consumer touch pad software business, and HP selected Egistec to handle HP Simple Pass.
https://support.mozilla.com/en-US/questions/808105#answer-173165
http://www.egistec.com/websitedownload/patch/bioexcess/HPSimPlePass7.0.74.0.zip -
Since updating firefox, the virginia gov site times out. no problem with other sites
Since updating firefox a couple day ago, I get 'The connection has timed out
The server at www.tax.virginia.gov is taking too long to respond''
when I try to get on that site. I had to email my payment info to a friend to pay my sales tax. (She could get on the site) I have no problem getting on other sites.Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you. -
Since updating Firefox I have problems with playing Zynga games
since updating Firefox I have problems with the Zynga games I am playing. The functions often stop working so I have to reboot the game. Also there are often a lot of items missing on my screen so I can't play at all
I have this problem, as well, since the upgrade to 4.0.1. After the upgrade, I found several 'Recovered Files' in my Trash. On taking a look, they all had to do with the Crowdstar app. Happy Aquarium, I believe, but there are several folders of them. Some of them could have to do with Zynga's FarmVille.
However, after repeated problems, I installed Chrome 10. to see if the Facebook apps. would work. They did, without problems. That tells me the folders in Trash shouldn't have anything to do with whether they operate or not but it has something to do with something Firefox has done, or not done, with this upgrade. Frankly, I'm baffled and more than a little annoyed. :/
However, thinking back to the upgrade, it happened suddenly while I was on the phone with AppleCare on another matter. It was they who suggested I needed to upgrade my browser and I did it immediately, on-the-spot. It wasn't what you would call a 'clean install' because I was on the phone but also online with AppleCare. The process went so fast, I remember there were things about the installation that didn't quite seem right and I do remember that the earlier version of Firefox was not removed prior to the upgrade. Is there any chance something could be out-of whack because of this? If so, I need to know how to save my passwords, bookmarks, profile, and any other critical info that would need to be transferred. -
Unable to open e-mail since updating firefox yesterday
updated firefox yesterday. since updating i have been unable to open e-mails in my account. I am able to open emails using google chrome. but would prefer to use firefox, when i log into my account it states i have undeffined mail and will not allow me to open my inbox
@st3lla
Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP -
i updated firefox and now i can no longer access pogo.com it states that java is unavailable on my pc. When i run test for Java it states that i have most recent update installed and it is operating
I don't know what test you are looking at. You have Java 1.6.0_11, which has known security issues; the current version is 1.6.0_21. For updating see below.
You need to update your plugins. It is important to keep them updated due to continuing security fixes and improvements in those plug-ins:
* Macromedia Shockwave for Director Netscape plug-in, version 11.0
* Adobe PDF Plug-In For Firefox and Netscape (you '''<u>MAY</u>''' need to update)
* Java Plug-in 1.6.0_11 for Netscape Navigator
#Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''<u>Download link and more information</u>''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''<u>if you have it already installed</u>'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do <u>NOT</u> have Adobe Reader installed'''):
#**Use Firefox to download and SAVE the installer to your hard drive from the link in the article below
#**On the Adobe page, un-check any extra items (i.e. Free McAfee® Security Scan Plus) then click Download button
#**If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download".
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''<u>Download link and more information</u>''': https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
#*After the installation, start Firefox and check your version again.
#'''Update Java:'''
#* Download and update instructions: https://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox
#* Removing old versions: http://www.java.com/en/download
#* After the installation, start Firefox and check your version again.
<br />
You have an item installed that is considered malware/spyware/adware, "My Web Search Plugin Stub". This type of pest is usually installed along with software you download from the internet; generally free programs, but not always. Carefully watch for "extra" items that will be installed and un-check or opt-out of them.
#You can check to see if you have any of these from [http://www.google.com/search?q=%22Fun+Web+Products%22&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:es-ES:official&client=firefox-a|"Fun Web Products"] installed:
#*Control Panel > Add or Remove Programs, click on any that you find and click "Remove": Ask.com Bar, My Search Bar, MyWay Speed Bar, My Web Search Bar, Fun Web Products Easy Installer
#*See:
#**http://www.safer-networking.com/removemywebsearch.php
#**[http://www.pchell.com/support/mywebsearch.shtml|PC Hell: My Web Search Removal Instructions]
#**http://helpint.mywebsearch.com/intlinfo/help/toolhelp.jhtml#q3
#You '''MAY''' need to change a preference to reset your default URL/location bar search provider:
#*Enter '''about:config''' in the address/URL bar and press the Enter key
#*If you see a warning, accept it (Promise that you will be careful)
#*Filter = keyword.URL
#*Below the Filter, if keyword.URL is '''bold''', right-click on keyword.URL and choose "Reset"
#*Restart Firefox (File > Restart Firefox)
#*See: http://kb.mozillazine.org/Keyword.url
#You '''MAY''' need to reset your homepage. Firefox can open multiple home pages. Home pages are separated by the "|" symbol.
#*See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
<br />
'''<u>You can remove "getplus" (shown in your plugins)</u>''', the Adobe Download Manager. You do not need it and it causes problems for some users:
*http://www.msfn.org/board/remove-adobe-getplusr-t139454.html
*http://www.nosltd.com/index.php/support/support-faq
'''<u>To avoid installing "getplus" for future Adobe Flash updates</u>''', follow the link in ONE of these articles:
*http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin
*http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
*'''NOTE''':
**You must update both IE and "all other browsers (including Firefox)" separately; 2 downloads, 2 installs
***IE direct download link: http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
**Vista and Windows 7 users may need to right-click the installer and choose "Run as Administrator"
**You must check the small "I accept license..." box for the Install button to become active
'''<u>To avoid installing "getplus" for future Adobe Reader (PDF) updates</u>''', do one of the following:
#Update from your existing Adobe Reader
#*Open Adobe Reader in your programs
#*on the Adobe Reader menu, click Help > Check for updates
#Download the complete installer from the Adobe site
#* go to http://get.adobe.com/reader/
#* follow the instructions illustrated here: http://www.techerator.com/2010/07/how-to-install-adobe-reader-without-installing-adobe-dlm-download-manager-browser-plugin/
#** '''<u>DO NOT</u>''' click the "Allow" button just under the tabs; that will install the "getplus" plugin only and will not install/update Adobe Reader
#** click the "click here to download" link avoids the "getplus" plugin and begins the download of Adobe Reader without "getplus".
You can always check the status of some of your plugins here: http://www.mozilla.com/en-US/plugincheck/
*'''Note: plugin check page does not have version information on all plugins''' -
I recently updated Firefox to 6.0 and it quit allowing me to save any mp3s downloaded to the page, although I can still play them in Firefox.
For a very brief time, I was able to save them after the update, and I believe it has something to do with bit rate, as I was asked whether I wanted to increase the bit rate. I clicked yes, but didn't take note of whether it was 32, 64 or something else.
Next time I restarted Firefox, it went back to the original setting and I don't know how to change it. I even purchased another copy of Quicktime to see if that would help, but it didn't.
I'm also having this problem in Safari, so it's probably a Quicktime fix, rather than Firefox, but if there's anything you can tell me, I'd really appreciate it.
Apparently, there are third-party Quicktime softwares that will help, but I don't know what they are or what they do. Can you help, please?If you upgrade to Lion it comes bundeled with it!
To get it on your Mac Pro just copy the aplication from the aplication folder on your MacBook. You can do this via a thumb drive or over a local network connection. -
I updated Firefox and started to use it again, after having problems with it freezing and crashing. I had used it for years, but suddenly it was not working well and I went to Safari. When they indicated an update to Firefox, I updated it and started to again use it, as I always liked the way it worked and most of my Bookmarks were still good. I found that Dashlane did not work with it and I have been told you are aware of this and working on the problem. Please notify me when it is solved, as I want to continue to use Firefox but have to switch back to another browser to get to my bank or stock brokers site. For the record, I use a MacBook with OS 10.6.8.
Could you check to make sure Dashlane is up-to-date? Two other Mac users this week reported success:
* [https://support.mozilla.org/questions/1030201 Updated to Firefox 33.1 on my MAC 10.10. My dashlane icon was grayed out (was a green dot) next to menu icon. How can I reactivate Dashlane?] - reinstalled from Dashlane site (4 days ago)
* [https://support.mozilla.org/questions/1032480 Dashlane add-on doesn't work after update firefox 33.1.1] - updated from app store (today) -
Since updating firefox, can't attach photo to e-mail
I use firefox 6 as my browser. Since the upgrade, I haven't been able attach any photo's to any out-going email. No problem in the past. I have centurylink.net as my server. After typing the email message, I click on"add attachment". select photo and click on attach. At the top of the page,"connecting" appears but fails to connect. There is no error messages or timing out messages. Something is not allowing the photo to be connected to email. I have tried to use Internet Explorer and it allowed the photo to be connection in a timely manner. I HAVE BEEN USING FIREFOX ALL OF MY COMPUTER DAYS. I DON'T INTEND TO USE I.E. AS A BROWSER.
Thanks for any help.Not helpful. 'clearing Firefox's cache' is not helpful, since 'cache' doesn't show up in any of the Firefox pulldown menu choices (wasted time looking for that), and the plethora of things 'recent' and 'history' to choose to act on in these menus is also a possible waste of time, not to mention removing useful info for no reason.
I, too, have had this problem 'intermittently' for many months, always involving the 'first' file to attach in a Yahoo! email, and I've always used this workaround OK: click on the filename showing as 'being attached' (while Yahoo's doohickey round spinner denoting 'in progress' whirls and whirls to no effect) and use "Remove File"; THEN, REPEAT 'attach file' task & it then works, if slowly. After that for the same email, attaching add'l files NEVER HAS A PROBLEM.
SO, now today, without any software update yet (I've downloaded Firefox v.11 & will install shortly), at numerous attempts during the day, I CANNOT get the FIRST file to attach in a Yahoo! email. Simply, utterly, frustrating without any rhyme or reason. "Everything else, on plethora of sites, working fine."
thanks. -
I cannot open JAVA since updating Firefox
I used Java successfully for one web site until my last update with Firefox. Now Java will not open and a popup explains that the app I tried was not registered with Apple by an identified developer. Also it says the safest approach is to look for a new version of the app from Mac App Store or check for an alternative from an identified developer. It also says I can override my security settings and open the app anyway.
Since I used it for so long I don't understand this glitch or what is safe to do. I cannot find an app for JAVA for mac in the Mac App store.
Any one else have this problem? Any advice on what is safe to do? I haven't tried to open it within Safari because I didn't want to use Safari for Java.
Thanks.DL = download
SE = standard edition
JRE = Java Runtime Environment component
The only way to tell which JRE version you have installed in Lion or larter is to run this commend in the Terminal app:
/Library/Internet\ Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java -version
It should return something like this:
java version "1.7.0_67"
Java(TM) SE Runtime Environment (build 1.7.0_67-b01)
Java HotSpot(TM) 64-Bit Server VM (build 24.65-b04, mixed mode) -
Since updating firefox keeps freezing on me, how can I revert to old version?
ever since I updated to 3.6.10 firefox keeps freezing on me. Various things will freeze like pop ups on my message board will cause a freeze, or drop down menus on a page will freeze, or just about anything. It's making me miserable so I'd really like to go back to the old version. Everything was fine then. How can I do that.
Same thing was happening to me. I believe it was version 3.6.12 that is causing these problems. I went to oldapps.com and downloaded Firefox 3.5 and it got rid of the problem.
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I have been using Yahoo chat for a few years. It stopped working last week and the only change was that my husband updated to the latest version of Firefox. I was wondering if I could disable that version so that I could resume my Yahoo chat.
Known issue, See:
* https://bugzilla.mozilla.org/show_bug.cgi?id=713014
this issue maybe fixed in beta/nightly release
* firefox.com/beta -
I never had this issue before the last update I made. The font is a font on my computer and I thought that maybe it was the font and if I disabled it, the problem would go away. But sadly, it just picks another fancy script installed on my computer. It doesn't matter how many I disable, Firefox continually picks another fancy script to replace the ones I've disabled. What's odd is that some windows I open are almost entirely the fancy script and others may only have one line or a heading in the script. This is not an issue at all on Safari and was never a problem on Firefox until the next to last update I made.
You can do a check for corrupted and duplicate fonts and other font issues:
*http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts
*http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html
You can do a font test to see if you can identify corrupted font(s).
*http://browserspy.dk/fonts-flash.php?detail=1
You can also try different default fonts.
* Firefox > Preferences > Content : Fonts & Colors > Advanced
*[ ] "Allow pages to choose their own fonts, instead of my selections above" -
Since updateing firefox why can't I get into my ebanking
last week window security was updated. Firefox was also updated.
I had favorites for browser now I have bookmarks. last week I could access my ebanking and now I can't get in and the bank thinks it is
because firefox is protecting me.Sounds like this is a systemic problem! Has anyone found the answer?
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