Single User Outlook 2013 new setup fails on "Logging on to the mail server"

Auto-discover works fine, Establishing network connection - green check, Searching for the user - green check, then on login it fails with "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this
action". This issue just started happening for a single user, and follows the user to any PC we try to setup Outlook on, so it definitely seems to be an issue with her specific mailbox or account. OWA does work, and she's able to sign in
and check her mail here.
Is there any kind of maintenance that can be ran to fix this? Any idea's why should would have been working fine for months, and then this issue come up out of the blue?
RCA shows:
The address book Bind operation failed with status -2147467259. NSPI Status: 2147500037

Thanks Hinte, Checked this after the AppPool recycle and after she worked, they are both set to False. Would recycling an AppPool have been able to change this setting? Or could there have been some kind of Throttling that triggered
a "true" here?
That won't affect those values. It is enabled by default, but I have seen users disable it for various reasons on older versions of Exchange (2010/2007).
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread

Similar Messages

Outlook 2013 won't start with Exchange 2003 on the network

Hello All,
I have outlined my problem below, If someone could please help me that would be great!
Environment
==========
SBS 2003 Server Running AD and Exchange 2003
Clients are Windows 7 with Office 2013 and Outlook 2007 (to connect to existing 2003 Server)
Issue
=====
I am in the process of Migrating off of SBS 2003 to Office 365. The situation is that my customer needs to keep the SBS 2003 server until end of life where they will at that time determine a upgrade path. They however do not want to use Exchange
anymore. I have migrated their mailboxes successfully to Office 365.
The problem that I am running into is with Outlook 2013. Because Exchange 2003 server still exists in the network I am unable to launch Outlook 2013. I get a Message
"The Resource that you are trying to use is located on an unsupported version of Microsoft Exchange Contact your e-mail administrator for assistance"
I have tried to create a new Outlook profile. However since the exchange server exists still it auto discovers the server for the account.
Questions
========
1. What is the best workaround for this situation? My customer still needs to keep their SBS sever for their domain and plans on retiring the server before Server 2003 End of Life this coming server. (Upgrade is not an option, nor is getting
rid of the Domain, they are a small company).
2. If I disabled the Exchange services on the server would this work? Would outlook 2013 not detect Exchange
2003 on the network?
Basically I need to force Outlook 2013 to look at Office 365.
3. Configuring Outlook 2013 to manually connect to Office 365? The problem here is that how do I locate the server name for the manually connection? I have found some blogs that say to use Remote Connectivity Analyzer https://testconnectivity.microsoft.com/
but I cant seem to get that to work.
Any ideas?
Thanks!

Hi,
Please refer to the following article to check your migration steps from Exchange 2003 to Office 365:
http://blogs.technet.com/b/canitpro/archive/2013/05/31/step-by-step-migration-of-exchange-2003-server-to-office-365.aspx
If all mailboxes are moved to Office 365, Outlook 2013 would use Autodiscover service to connect to your Office 365. Please make sure your Autodiscover service is configured correctly in Office 365. Also
verify that all the DNS records and Public Folder are updated and pointed towards Office 365 services. If there is any question about migration to Office 365,
we can ask a question in Exchange Online forum for more suggestion:
https://social.technet.microsoft.com/Forums/msonline/en-US/home?forum=onlineservicesexchange
Regards,
Winnie Liang
TechNet Community Support

Can not log into server computer with any accounts - "You are unable to login to the user account "abcdefg" at this time. Logging in to the account failed because an error occurred."

I have a Mac mini running the latest version of OS X and Server. Been running fine and flawlessly. However, I had a strange problem with the iCloud preferences panel crashing when I tried to access it, so I rebooted. Now I can not log into the system with any accounts. My master admin account (along with all the others) gives me the error:
You are unable to login to the user account "abcdefg" at this time. Logging in to the account failed because an error occurred."
I am able to see the server from other macs and I can log into it using the same account, but it only shows me a few of the shared folders I have access to but NOT to my main directories.
Rebooting into Command-R and doing a disk utility, I try and repair permission on that drive and get a bunch of errors like:
ACL found but not expected on Users
Repaired "Users"
ACL found but not expected on Users/.localized
Repaired "Users/.localized"
ACL found but not expected on Users/Shared
Repaired "Users/shared"
ACL found but not expected on Users/Shared/.localized
Repaired "Users/Shared/.localized"
Permissions repair complete.
But rebooting is no joy...same problem. Any idea what is going on or how to repair it? Should I do a time machine restore? Complete new OS X install? Any idea what is causing this or how to salvage it?

Got everything to re-install and it worked fine...for a few hours. Then I came in to find ALL of my network users deleted. Just GONE. Then found out the Open Directory was trashed and was unable to open, recover or restore from a backup. Looks like I may have a bad drive here.
I installed a new drive in the system, re-installed and so far (for a couple of hours anyway) the system seems to be working and stable.

If I install the Mail server on a Mac Mini as a server, can my users utilize Outlook as their mail client and how will it be different for them?

If I install the Mail server on a Mac Mini as a server, can my users utilize Outlook as their mail client and how will it be different for them?

Your users can utilize Outlook no matter where your email is hosted at.
how will it be different for them
different from what?

I want to ask if IPad 1 user are going to get any iOS updates ? Like the mail, new iTunes or passbook app from iOS 6?

I want to ask if IPad 1 user are going to get any iOS updates ? Like the mail, new iTunes or passbook app from iOS 6?

Sorry but no, iPad 1 wont have iOS 6, only iPad 2, new iPad, iPhone 3GS, 4, 4s and nos, iPhone 5

Error: Load operation failed for query 'GetAuthenticationInfo'. The remote server returned an error: NotFound.

Hello,
I have a lightswitch web-application in development, which I need to copy from one computer to the other. I have tried doing it both through Git and by simply copying the solution and opening the project on another machine. The project builds without errors,
but when I try to debug it, it opens a web-browser, loads to 100% and pops up an error - Load operation failed for query 'GetAuthenticationInfo'. The remote server returned an error: NotFound.
Now, I have tried repairing Visual Studio on my machine, reinstalling .NET framework and setting <basicAuthentication enabled="false" /> in web.config, yet it still does not run.
When using Fiddler, it shows an error while loading the application - "HTTP/1.1 500 Internal Server Error" , which I honestly don't know what it means.
The application uses ComponentOne and Telerik modules, but they are both installed on both machines.
The application does run perfectly on the original machine, but it is not working on any other one.
Both machines are using Win 8.1 and Visual Studio 2013 Update 4.
I have tried to look this up online, but most people's problem are when they are deploying the app, not just debugging. I would be really happy for any help with this issue.
Thanks!

I have the same problem on one of my development machines. Whenever I create a new project, the System.IdentityModel.Tokens.Jwt nuget package is not referenced properly. The project compiles correctly but you are not able to debug as I get the same error
as you.
If you open up your references and there is an error next to any of your references make sure that you correct them. In the case of the jwt reference error, I have to remove the jwt reference and then add it back from the packages folder.
This may not be your problem but could point you in a direction?

Failed to set Subscriptions on the WSUS Server. Error:(-2147467259)Unspecified error

Recently restored SCCM 2012 SP1 from Sever 2008 R2, to Server 2012 R2. I had Updates Publisher installed on old 2008 Server with Firefox and Chrome imported into Configuration Manager. Since I have upgraded I am no longer able to sync updates with Microsoft.
WCM.log says:
Category Product:44048288-2aac-b2b5-3730-fc020622ea05 (Firefox) not found on WSUS
Category Product:cc5cb1bb-6b87-94ae-f96a-f758195112a7 (Chrome) not found on WSUS
Subscription contains categories unknown to WSUS.
Failed to set Subscriptions on the WSUS Server. Error:(-2147467259)Unspecified error
STATMSG: ID=6603 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_CONFIGURATION_MANAGER" SYS=wdlsccmpri.aarcorp.com SITE=AAR PID=2788 TID=4668 GMTDATE=Mon Feb 17 18:22:43.654 2014 ISTR0="wdlsccmpri.aarcorp.com" ISTR1=""
ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=
I have gone to deselect these products from syncing in Administration> Site > Configure Site Components >Software Update Point Products Tab. They are not there. Any help on getting SCCM to sync updates would be greatly appreciated.

PROBLEM
=========
Unable to sync after moving the Primary site server to different OS.
CAUSE
=======
Issues with the product and classification setup in the SUP after the restore.
RESOLUTION
===========
Ran below query to check if we have reference to Firefox and Chrome categories in the database.
QUERY:
select CategoryInstance_UniqueID, CategoryInstanceName
from fn_ListUpdateCategoryInstances(9) cat
where cat.AllowSubscription=1 and cat.IsSubscribed=1 and cat.IsParentSubscribed=0
order by cat.CategoryInstance_UniqueID
RESULT: [Along with other products we found Chrome and Firefox]
Product:44048288-2aac-b2b5-3730-fc020622ea05 Firefox
Product:cc5cb1bb-6b87-94ae-f96a-f758195112a7 Chrome
Ran Select Query
select * from CI_CategoryInstances where categoryinstanceid in
(select categoryinstanceid from CI_LocalizedCategoryInstances where LocaleID = 9 and CategoryInstanceName = 'Firefox'or
CategoryInstanceName = 'Chrome')
RESULT:
CategoryInstanceID CategoryInstance_UniqueID CategoryTypeName DateLastModified SourceSite ParentCategoryInstanceID IsDeleted rowversion
16777523 Product:cc5cb1bb-6b87-94ae-f96a-f758195112a7 Product 2013-11-27 21:05:23.000 AAR 16777522 0 0x0000000006B08673
16777549 Product:44048288-2aac-b2b5-3730-fc020622ea05 Product 2013-11-27 21:05:23.000 AAR 16777536 0 0x0000000006B08676
Ran Select Query
select * from CI_LocalizedCategoryInstances where LocaleID = 9 and CategoryInstanceName = 'Firefox'or
CategoryInstanceName = 'Chrome'
RESULT:
CategoryInstanceID LocaleID CategoryInstanceName rowversion
16777523 9 Chrome 0x0000000006B08674
16777549 9 Firefox 0x0000000006B08677
We did find Chrome and Firefox items in the database.
We need to delete these items in the database.
We used below queries to delete the reference from the database.
delete from CI_CategoryInstances where categoryinstanceid in
(select categoryinstanceid from CI_LocalizedCategoryInstances where LocaleID = 9 and CategoryInstanceName = 'Firefox'or
CategoryInstanceName = 'Chrome')
delete from CI_LocalizedCategoryInstances where LocaleID = 9 and CategoryInstanceName = 'Firefox'or
CategoryInstanceName = 'Chrome'
After deleting performed Scheduled Sync. Was successful

How do I setup permission to transfer files to the MacMini Server. I thought I had it setup to do such but apparently not as I get an error message?

How do I setup permission to transfer files to the MacMini Server. I thought I had it setup to do such but apparently not as I get an error message that I don't have permission?

Both the Mac and Windows units we are usinghave connectivity to the MacMiniServer (on the same network) to open and edit files but cannot transfer new files to the MacMini. FileSharing is on. I went to File Sharing on the MacMini and added the appropriate users and checked FileSharing. Is there something else I needed to do?

Adding server in DAG failing with error Error: Cluster API failed: "AddClusterNode() (MaxPercentage=25) failed with 0x800706ba. Error: The RPC server is unavailable

Hi, Below is teh environments
DC: Win 2008 R2 SP1
Exchange Server OS: Win 2012 R2 Std
Exchange : 2013 SP1 Ent
Two Servers with CAS+MB role, already part of one DAG. I am trying to add one new server in existing DAG. The installation of exchange 2013 competed successfully. However when i am adding it to the existing DAG, the below error is coming. Please help
to solve the issue. Thanks in advance.
A server-side database availability group administrative operation failed with a transient error. Please try the operation again. Error: An error occurred while attempting a cluster operation. Error: Cluster API failed: "AddClusterNode() (MaxPercentage=25)
failed with 0x800706ba. Error: The RPC server is unavailable" [Server: cluster owner FQDN]
Manu

Hi Manu,
As Deepak mentioned, please try to enable IPv6 on all member servers first.
Based on my research, In Microsoft Exchange Server 2013, IPv6 is supported only when IPv4 is also installed and enabled. If Exchange 2013 is deployed in this configuration, and the network supports IPv4 and IPv6, all Exchange servers can send data to and
receive data from devices, servers, and clients that use IPv6 addresses.
Please also configure or disable Firewall to allow the connection.
Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Mavis Huang
TechNet Community Support

I am trying to create another email account with talk talk. and I keep getting a failed message saying 'mail could not log into the mail server talk talk. Yet I already have another email account with talk talk. Not sure what I am doing wrong

I am trying to create another email account with Talktalk. I already have one account.
I try to input the new email address and password and get a failed message
'Mail could not lot into the mail server talktalk.net.
I have tried several times and keep getting the same message.
Any ideas

Accessing your emails from any computer connected to the Internet or from a Smart phone should be straightforward.
For help on how to set up your e-mail on some of the most common software applications and devices, see How do I set up my TalkTalk email?
If your software application or device isn't listed, all you need to connect to your TalkTalk e-mail mailbox are the TalkTalk e-mail settings. Make sure you use the right email settings for your specific email address.
TalkTalk email addresses only
Login / Username
[email protected]
[email protected]
Incoming mail server
mail.talktalk.net
mail.talktalk.net
Incoming Port
110
143
Outgoing mail server
smtp.talktalk.net
smtp.talktalk.net
Outgoing Port
587
587
Outgoing SSL
Yes
Yes
Outgoing Authentication
Yes
Yes

EAP-TLS or PEAP authentication failed during SSL handshake to the ACS serve

We are running the LWAPP (2006 wlc's and 1242 AP's) and using the ACS 4.0 for authentication. Our users are
experiencing an issue, where they are successfully authenticated the first time, however as the number of them is increasing, they're starting to drop the connections and being prompted to re-authenticate. At this point, they are not being able to authenticate again.
We're using PEAP for the authentication and Win XP SP2 clients as the supplicants. The error message that we are seeing on the ACS for that controller is "EAP-TLS or PEAP authentication failed during SSL handshake to the ACS server"...Not sure if this error msg is relevant since we have other WLC's that are working OK and still generating the same error msg on the ACS...
Thanks..

Here are some configs you can try:
config advanced eap identity-request-timeout 120
config advanced eap identity-request-retries 20
config advanced eap request-timeout 120
config advanced eap request-retries 20
save config

Messaging Server 3.6 fails to start even though the Administration Server says "Success"

Messaging Server 3.6 fails to start even though the Administration Server says
"Success". There are no entries in the log to help explain what has happened.

Any failure to start Messaging Server via Administration should be analyzed by
starting the server with /etc/NscpMail.

# /etc/NscpMail start
19991219004527:Dispatch:Notification:Network Module (IMAP4-Server) Failed the verify environment test.
Module not Loaded.
Startup Problem:
Problem Gaining Unique Lock
Netscape Messaging Server Exiting!

This error is caused by an inability to create the .netscape.mailID file
inside the top level of the postoffice.

# cd /var/spool/postoffice
# ls -la
total 30
dr-x------ 8 nobody nobody 512 Dec 19 01:06 .
drwxrwxr-x 13 root bin 512 Feb 12 1999 ..
drwx------ 2 nobody nobody 1536 Dec 19 01:04 config
drwx------ 2 nobody nobody 512 Dec 19 01:04 control
drwx------ 3 nobody nobody 512 Dec 19 01:04 deferred
drwx------ 2 nobody nobody 512 Dec 19 01:04 hold
drwx------ 2 nobody nobody 5120 Dec 19 01:04 log
drwx------ 2 nobody nobody 512 Dec 19 01:04 messages
-rw-r--r-- 1 root other 183 Apr 12 1999 sie.conf
-rw-r--r-- 1 root other 6 Dec 19 01:04 socket.dat

NOTE: The "." entry is the same as ls -l /var/spool/postoffice

# chmod u+w .
# /etc/NscpMail start
# ls -la
total 32
drwx------ 8 nobody nobody 512 Dec 19 01:04 .
drwxrwxr-x 13 root bin 512 Feb 12 1999 ..
-rw------- 1 nobody nobody 5 Dec 19 01:04 .netscape.mailID
drwx------ 2 nobody nobody 1536 Dec 19 01:04 config
drwx------ 2 nobody nobody 512 Dec 19 01:04 control
drwx------ 3 nobody nobody 512 Dec 19 01:04 deferred
drwx------ 2 nobody nobody 512 Dec 19 01:04 hold
drwx------ 2 nobody nobody 5120 Dec 19 01:04 log
drwx------ 2 nobody nobody 512 Dec 19 01:04 messages
-rw-r--r-- 1 root other 183 Apr 12 1999 sie.conf
-rw-r--r-- 1 root other 6 Dec 19 01:04 socket.dat

Hi,
Please check if you have disabled the autodisconnect feature of the Server service. On Windows servers it can be configured through the Autodisconnect registry key.
\HKLM\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters\
CIFS and SMB Timeouts in Windows
http://blogs.msdn.com/b/openspecification/archive/2013/03/19/cifs-and-smb-timeouts-in-windows.aspx
Based on the research, as the open shared folder is in a SMB session, the default timeout for SMB session is 15 minutes. If the SMB session is inactive for 15 minutes the server will send a TCP reset to close the SMB connection. Until the
Autodisconnect timer is reached, the server will send an NBT keep-alive packet every two minutes. If a client or server application is not written to properly handle network delays, it may terminate the session prior to the default timeout
period.
For more detailed information, please refer to the thread below:
Session doesn't close Shared Folder
https://social.technet.microsoft.com/Forums/en-US/54f658c8-3d41-4beb-9a2f-47b054a11b7a/session-doesnt-close-shared-folder?forum=smallbusinessserver
Regards,
Mandy
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Can't setup Gmail account - "Mail couldn't discover the account settings for the Mail server "

Since upgrading to Yosemite I can't add one of my gmail accounts.
It's my business domain which is hosted with GMAIL. It worked before the upgrade. Now adding the email address in 'internet accounts setup' I get the message "Can't setup Gmail account - "Mail couldn't discover the account settings for the Mail server "
Mail will not let me setup an email account directly in mail either.
There seems to be major problems with mail in this update.
Also SMTP keeps failing.
Yosemite is a disaster.

Try this. I saw this solution elsewhere on the boards here.
When setting up a business gmail account, something other than @gmail.com, when you try to add the account in Mail preferences, don't select Google as the account type. Choose, "Other." Fill out the name, email and password as usual. Worked great for me after having similar issues trying to get my business gmail account to work in Yosemite.

The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 1 (2013-04-30T16:36:52). Exception Message: Cannot send mails to mail server. (Mailbox unavailable. The server response was: 5.7.1 Client does not

Interesting db mail issue. If i click send test mail from sql mgmt studio, it works fine, but when i execute a SP to send a mail, it fails. One thing I noticed is that the "LastModified" column in the mail log shows the domain account when a test
mail was sent from mgmt studio, but show "sa" when the SP was used to send mail.
This is from SQL 2012, did not see this in sql 2008, looks like 2008 always used the service account. any ideas ?
Get this error:
The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 1 (2013-04-30T16:36:52). Exception Message: Cannot send mails to mail server. (Mailbox unavailable. The server response was: 5.7.1 Client does not
Thanks.
Ranga

Hi Ranga,
I also use SQL Server 2012. I send a test email through SQL Server Management and the last modified By “sa”.
If you used stored procedure to send a test email. Please use the command below:
EXEC msdb.dbo.sp_send_dbmail
@profile_name = 'Adventure Works Administrator',
@recipients = '[email protected]',
@body = 'The stored procedure finished successfully.',
@subject = 'Automated Success Message' ;
I can both send test email through SQL Server Management Studio and SP. Make sure you have the right profile. Since you could send test mail via SQL Server Management Studio, please try again to send it via SP.
Thanks.
If you have any feedback on our support, please click
here.
Maggie Luo
TechNet Community Support

WebClient Error - Failed to log on to the comm. mgmt. software

Hi, following the CR410 i have created a webclient profile/ framework, and assigned the profile to an org unit.
now when try to open the webclient using crm_ic, i am getting the above error on the IDES system.
"Failed to log on to the communication management software system"
Details of the above error
Diagnosis
An error occurred while logging in to the communication management software system.
System Response
The multichannel services are not available. You will not be able to work with contacts such as phone calls, e-mails, or chat sessions.
Procedure
Contact your system administrator.
Procedure for System Administration
Review the ICI trace.
what could be error...
Thanks,

Have you configured CTI with IC WebClient? If yes under IC WebCLient profile look for CONTACTCENTER function profile and enter correct profile.
If you do not have CTI in place make sure that CONTACTCENTER entry is blank under IC WebClient profile.
Thanks,
Thirumala.

Single User Outlook 2013 new setup fails on "Logging on to the mail server"

Similar Messages

Maybe you are looking for