SIP 6945 Keypad stops working after Connected state

I have a lot of 6945s/3905s/6961s all working fine. 
However I have 1 6945 phone that after dialing a number the Keypad stops working.  So during the Connected state the keypad stop working.  Ring Out is fine.
Any ideas? Bad hardware?
6945 SIP
9-3-3-2
CallManager
9.1.1.21018-1

When reading my report, I forgot to mention how the external hard drive is formatted :
Hard Drive FW/USB:
Manufacturer: LaCie
Model: 0x0
GUID: 0xD04B78070AD64B
Maximum Speed: Up to 400 Mb/sec
Connection Speed: Up to 400 Mb/sec
Sub-units:
Hard Drive FW/USB Unit:
Unit Software Version: 0x10483
Unit Spec ID: 0x609E
Firmware Revision: 0x110
Product Revision Level:
Sub-units:
Hard Drive FW/USB SBP-LUN:
Capacity: 298.09 GB
Removable Media: Yes
BSD Name: disk1
Mac OS 9 Drivers: No
Partition Map Type: APM (Apple Partition Map)
S.M.A.R.T. status: Not Supported
Volumes:
Aristotle:
Capacity: 297.97 GB
Available: 164.85 GB
Writable: Yes
File System: Journaled HFS+
BSD Name: disk1s3
Mount Point: /Volumes/Aristotle
Raf

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              23 MB          WindowServer
              20 MB          Disk
              20 MB          Sparrow
              20 MB          CVMCompiler
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        Creation Date: 2009/07/13
        Creation Time: 4:43:32 PM
    Default Mail: Microsoft Office Outlook
        mapi32.dll
        Version: 1.0.2536.0 (win7_rtm.090713-1255)
    Graphics Card: Intel(R) G33/G31 Express Chipset Family
        Version: 8.14.10.1930
        Check: Not Supported
    Installed Acrobat: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
        Version: 9.0.0.2008061200
        Creation Date: 2008/06/12
        Creation Time: 2:25:18 AM
    Installed Acrobat: C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
        Version: 9.3.2.163
        Creation Date: 2010/04/03
        Creation Time: 10:57:52 PM
    Locale: English (United States)
    Monitor:
        Name: Intel(R) G33/G31 Express Chipset Family
        Resolution: 1024 x 768 x 75
        Bits per pixel: 32
    OS Manufacturer: Microsoft Corporation
    OS Name: Microsoft Windows Vista
    OS Version: 6.1.7600 
    Page File Space: 4194303 KB
    Processor: x86 Family 6 Model 23 Stepping 7  GenuineIntel  ~2493  Mhz
    System Name: DELLINSPIRON
    Temporary Directory: C:\Users\alan\AppData\Local\Temp\
    Time Zone: Pacific Standard Time
    Total Physical Memory: 2097151 KB
    Total Virtual Memory: 2097024 KB
    User Name: alan
    Windows Directory: C:\Windows
    Installed Plugins
    =================
    C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Annots.api
        Version: 9.0.0.2008061200
        Creation Date: 2008/06/12
        Creation Time: 1:59:50 AM
    C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\EScript.api
        Version: 9.0.0.2008061200
        Creation Date: 2008/06/12
        Creation Time: 2:05:18 AM
    C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\PPKLite.api
        Version: 9.0.0.0
        Creation Date: 2008/06/12
        Creation Time: 2:08:24 AM
    C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\SendMail.api
        Version: 9.0.0.2008061200
        Creation Date: 2008/06/12
        Creation Time: 2:17:10 AM
    C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Updater.api
        Version: 9.0.0.2008061200
        Creation Date: 2008/06/12
        Creation Time: 2:00:30 AM

    To go along with Michael's suggestion, something like AA9.2 is needed for X64 systems I think. Also, be careful. Acrobat is not licensed for use on a server. Using it as a user is fine, but not as a server application. Read the license carefully.

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