Skipping music, "sector error" & lower than usual capacity

I've had this incarnation of my (20gb) iPod photo for a few months, and it's worked fine until now. I went out with it the other night, and it played well for the several hours I needed it. The next day as I was going home, the music started skipping in the middle of a song: say I was listening to Song A one second, the next it was playing the middle of Song B. It still said I was playing Song A, and I could scroll the song back to the start, and it did the same thing once it reached a certain point. I thought hmm about it and went on to another song, only to have it happen again. So I reset the iPod, and when it came to it wasn't recognising any music as being on there.
Apparently it hadn't wiped the hard drive entirely, because when I got home I was able to get most of the movie files I've had stored on there off onto my PC. Out of maybe 12 700mb files, 3 came up with errors. I can't remember the wording and I'm annoyed I didn't write it down, but I know the phrase 'sector error' was involved somewhere.
But this and the skipping led me to restore the iPod. HOWEVER, when I did this and went to put my music back on, I found that iTunes was now reading the iPod's total capacity as 16.01Gb (it's now changed to 16.03), as opposed to the usual 18.62Gb it should be. I also restored the drive through Windows, to no avail. Windows Explorer also sees it as 16Gb.
My meagre research and vague understanding of the topic has led me to believe that the movie files and the skipping music had to do with the sector errors, and that bits of the hard drive have somehow become corrupted. This might also explain why 2.5Gb aren't being recognised by anybody. I've had music on the capacity-amputated iPod since, and there have been no problems with playback since (perhaps because it doesn't want to use that 2.5Gb anymore). Does anyone know how I can get back my full capacity, or is this one of those send-it-back-to-Apple type issues?
20Gb iPod w/ colour display Windows XP

Nope. All the tracks play fine on my powermac. I tried the solution in the link you posted last night; didn't work. I'm not sure what to do. I keep getting the 'disk could not be read or written to' error. It's annoying.
PS: To the other guy, restore your ipod. Try it a few times until it says it was successful. Then in itunes, after a transfer fails, rightclick on the ipod and click 'update' for hte calanders and stuff. It kinda 'wakes it up' a bit so you can add a few more songs before it wigs out.

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=== Verbose logging started: 18/12/2014 16:12:54 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (E0:1C) [16:12:54:137]: Resetting cached policy values
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MSI (c) (E0:1C) [16:12:54:137]: ******* RunEngine:
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MSI (c) (E0:1C) [16:12:54:138]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (E0:1C) [16:12:54:138]: Grabbed execution mutex.
MSI (c) (E0:1C) [16:12:54:155]: Cloaking enabled.
MSI (c) (E0:1C) [16:12:54:155]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (E0:1C) [16:12:54:158]: Incrementing counter to disable shutdown. Counter after increment: 0
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MSI (s) (30:E4) [16:12:54:162]: Grabbed execution mutex.
MSI (s) (30:4C) [16:12:54:163]: Resetting cached policy values
MSI (s) (30:4C) [16:12:54:163]: Machine policy value 'Debug' is 0
MSI (s) (30:4C) [16:12:54:163]: ******* RunEngine:
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MSI (s) (30:E4) [16:12:54:178]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
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=== Verbose logging stopped: 18/12/2014 16:12:54 ===
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=== Verbose logging started: 18/12/2014 16:15:40 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (28:44) [16:15:40:364]: Resetting cached policy values
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MSI (c) (28:44) [16:15:40:364]: Grabbed execution mutex.
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MSI (c) (28:44) [16:15:40:384]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (30:2C) [16:15:40:384]: Running installation inside multi-package transaction C:\WINDOWS\system32\install_flash_player_16_plugin.msi
MSI (s) (30:2C) [16:15:40:384]: Grabbed execution mutex.
MSI (s) (30:3C) [16:15:40:384]: Resetting cached policy values
MSI (s) (30:3C) [16:15:40:384]: Machine policy value 'Debug' is 0
MSI (s) (30:3C) [16:15:40:384]: ******* RunEngine:
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MSI (s) (30:3C) [16:15:40:384]: Note: 1: 2203 2: C:\WINDOWS\system32\install_flash_player_16_plugin.msi 3: -2147287038
MSI (s) (30:3C) [16:15:40:384]: MainEngineThread is returning 2
MSI (s) (30:2C) [16:15:40:404]: User policy value 'DisableRollback' is 0
MSI (s) (30:2C) [16:15:40:404]: Machine policy value 'DisableRollback' is 0
MSI (s) (30:2C) [16:15:40:404]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (30:2C) [16:15:40:404]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (30:2C) [16:15:40:404]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (30:2C) [16:15:40:404]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (30:2C) [16:15:40:404]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (30:2C) [16:15:40:404]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (30:2C) [16:15:40:404]: Restoring environment variables
MSI (c) (28:44) [16:15:40:414]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (28:44) [16:15:40:414]: MainEngineThread is returning 2
=== Verbose logging stopped: 18/12/2014 16:15:40 ===

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