Sky Sports price increase???

With this news:
http://www.sky.com/mysky/latestnews/article/my-sky-updates/2012-06/your-sky-tv-september-bill/index....
Can us BTVision customers expect an increase for Sky Sports?

Yes.
And judging by the info in your link, by £1 for the SS1 & 2 package. So it's still cheaper than Sky.
But £1 more for ESPN for SS customers is a surprise. They won't be happy about that. Ours is still sub free.
Rank - Mostly Harmless.

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BT Sport Price Increase - Grounds to Cancel Broadb...

Hi All,
I joined BT Infinity around three months ago, primarily choosing them because of free BT sport (other standalone providers are cheaper)
However, I have recieved an email today stating that if I wish to retain access to the same sports as today then I will need to pay £5 a month from August onwards.
I am presuming that as BT Sport is advertised as an integral part of the braodband package that this therefor amounts to an in-contract price rise and therefore allows me to walk away penalty free?
Thanks,
Chris

Unfortunately for you BT Sport isn't an integral part of the broadband package. You have separate contracts for different BT services. The contracts can have different minimum terms, they can be cancelled separately, they have different terms and conditions.
You actually subscribe to BT Sport at full price, but as a BT Broadband customer you qualify for a discount as shown on your bill. In your situation the discount is currently equal to the full price. From Aug 1st BT will be either increasing the full price or reducing your discount, which effectively means they will be increasing the cost of BT Sport to you. The BT Sport contract terms and conditions allow this but they are obliged to give you a chance to cancel the BT Sport contract.
Of course that still leaves your BT Line Rental and BT Broadband & Calls contracts in place with the minimum terms you agreed to.
Well that's how I understand it. There are lots of unhappy 'free' BT Sport customers receiving such e-mails around now. Those who have followed BT Sport announcements for the last couple of years fully expected some form of price rises from Aug, but the average broadband customer wouldn't have given it much thought when they signed up due to the simple way BT advertised it.

Can someone from BT explain price increases?

Can someone from BT explain the price increases?
Yes I know about the VAT going up to 20% but from £6.99 to £7.20, VAT increase on £6.99 rounded up is 0.18p, so where does the extra increas come from? Also why werent we informed of extra increases on top of the VAT increase?

Whooa! Price increases? What price increases?
Listen,
And I do know what I'm talking about here...
No company can increase it's prices without first informing it's customers of the increase.
And giving them a very advanced amount of notice (usually 3 mths).
You know why?
Because it's illegal.
I've not had a letter informing me of an increase in prices. Or an email.
You see folks,
When you sign-up for a service, you enter into a contract with the service provider. They agree to provide you with ABC for cost XYZ.
But, this is a two way street. They also enter into a contract with you.
To provide you with ABC for cost XYZ. And they cannot change the terms and conditions of this agreement during the length of your current contract.
Including costs, unless they give you written notice of the increase and also allow you the right to cancel, because of the change in the terms and conditions.
An example -
Sky
(and I'm not having a go at Sky, it's just the most relavent instance to this case) -
Sky charge a fee for viewing HD.
And if you paid it, you could access ALL HD CHANNELS, irregardless of the channels/viewing packs you had in SD (except premium, like sports and movies).
Then last year, Sky changed it, to you could only view the HD channels you subscribed to in SD.
AND they got BATTERED by complaints from people in mid-contract.
And, If people complained vociferously enough, They got their HD channels back. ALL of them.
Because their not allowed to do it.
As govenanced by English contract law.
(Oh, before you ask, no, it doesn't matter if you live outside of England, but within the UK, it still applies, as BT use English contract law for their terms and conditions).
Rank - Mostly Harmless.

Post Moved Bills-Call-Packages/price-increases

moved to billing http://community.bt.com/t5/Bills-Call-Packages/price-increases/td-p/619230
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Fredo wrote:
I sort of thought I might be able to squeeze a discount.
However, the only reason I was considering adding Sky Sports 1 & 2 was for the live F1 coverage lost from the BBC next year.
Just checked the Sky website and not the F1 races will be on a new dedicated channel available to Sky Sports 1&2 or Sky HD subscribers.
I can't see the channel being made available to BTV Sky Sports subscribers, but will need to look closer.
Don't want to give anything to the evil Murdoch empire and hate F1 for selling out.
In that case there is no point in looking to add Sky Sports 1 & 2, because most of what you will pay for them goes back to the Evil Murdoch Empire
toekneem
http://www.no2nuisancecalls.net
(EASBF)

Question about Sky Sports F1

Hello, I am a big formula one fan and watch via the sky sports f1 channel however due to the sky price hikes & finances in general something has to give and with the rest of the sports channels not getting watched its been decided that the sports pack has to go to cut the bill.
i remember that in the past sky f1 channel was part of the variety hd package but they changed this so new customers could only get it as part of the sports pack. but i have friends who were on/still are on the old variety hd pack who were able to drop the sports pack but keep the f1 channel.
on the my sky section of the website it has me listed as been on "Variety with Sports HD", we have not changed anything on the tv packages for a number of years now so should still be on the old variety pack.
i'd just like to know if we are on the old variety pack & could indeed drop the sports pack but keep the f1 channel.
like i said at the lead i am a big f1 fan & really want to keep watching & i love what sky offer with there coverage and use the ipad app and red button goodies (whatever happened to there website streaming in-car video this year?) so really want to keep the sky f1 channel.
thank you in advance for any help

If you make any changes to the services. Past deal are invalidated and you only get the current packs at that time of change.... The top TV pack now includues HD by default... This means top TV pack Users Now get HD and on demand Boxsets included with out paying a seperate £10 HD fee, its allready added to the bundle for £6.... This replaced the other offers of extra channels... for the top TV deal... BskyB could issue updates to every account changing status but thats costs money and time... Its just easier to leave the old accounts with the same access rights and only alter new and updating users Sky card with the changed access levels.... The new top Tv bundle is called...

Price increases: the last straw

I've been very happy during my years with BT, but this month's price increases are the last straw. Does BT management realise that someone with BT BB Option 1 (10Gb/mth) plus line rental and unltd calls can have the same features with 40Gb month fibre for the same money? I considered leaving for another provider until I saw the termination charges which are increased by 70% from tomorrow.
Every business needs to make a profit and BT's investment of £zillion in sport has to be paid for, but I'll not be contributing. When my contract ends this summer, I'm off.

I understand that, thanks, but if I did cancel and move do you really think BT would refund half a year's line rental which I paid in advance last July? Otherwise I would have gone straight away. Since posting yesterday I have found that two of my neighbours and one relative have moved to other ISPs. Sadly all say that BT has become too greedy and even sadder, is not to be trusted. And no, I'm not moaning, my service is running well and I have never had complaints with BT ... apart from the cost being 50% higher than I could purchase with other ISPs.

Why can't I download sky sports for iPad app on my ipad

I can't seem to down the sky sports app for iPad onto my iPad, it's there in the App Store saying free but the free is not highlighted!
Any help much appreciated

The App Store here (in the U.S.) shows a Sky Sports app for the iPhone. However, it is not free. It shows up here with a price of US$2.99.
By the way, there is no separate version for iPad.

Another BT price increase in January.......

Even Sky had a price freeze a couple of years ago. Let's hope that BT freeze the cost of broadband but I doubt it with cost of the premier league football.

davidmridge61 wrote:
......and the price increases are always above the level of inflation which leads to increased profit margins and/or less customers.
But which company does NOT do this
toekneem
http://www.no2nuisancecalls.net
(EASBF)

Sky Sports 1 and 2 and BT in general - Absolutely ...

I would like to start by stating this will be a bit of an essay but I hope anyone who opens this thread up takes the time and consideration to read and takes it on-board, I am particurlarly aiming that at prospective BT customers who may be here to consider taking up a contract with BT, I strongly urge you to NOT DO THIS and to use my experience as the leading reason why.
We have been BT customers since we moved into our current property back in 2003, we have the current full package on offer, BT Infinity, with the Sky Sports and ESPN upgrades and the full On Demand and Broadband services. We have experienced numerous problems over the past three to four years with connectivity issues. The broadband drops in and out all the time, it's hard to put a level of consistency on this but on some days it can drop out 25-30 times, it can happen a lot at the weekend some weeks or weekdays on the others or both, the timing varies, it doesn't appear to be reflective of particurlar weather conditions, not that this should really matter anyway but we've been investigating all possible lines of enquiry as to why the problems keep happening, by my calculation we've had 18 engineers out to visit the property, I myself, and this does not include the other numerous phone calls made by fellow family members, have called and reported the problem to BT at least 50 times in this time period, I've taken days off work to wait for engineers, I've unplugged and reset my hub more times than I care to remember, we've had the hub itself replaced four times, the Vision box replaced twice, the lines re-routed through our house twice and more e-mails and letters than I reckon President Barack Obama sends in one year in office!
And so far, to date, and I am talking about in the last five days, the problem still exists! The only way to get the connection back is to turn the hub off and back on again, or use the reset button, which we all know disrupts the hub and often results in further faults down the line, I would love to not have to do this but given we're paying for 24/7 internet access I should not have to sit around waiting, in most cases, up to 3-4 hours for the signal to return to the hub by itself (I know, I've timed it, something else I've wated much of my own time doing). The lights don't flash or change colour on the hub either when this problem occurs (the hub should register lack of connection, with the lights going from blue to either flashing blue or, in most cases, red, just for the record they stay blue but we have used various devices in this house ranging from state-of-the-art, brand-new laptops to tablets to i-phones to desktops and the problem occurs the same for everyone so before I get one of the many excuses I've already had from BT that it's a potential "device problem" you can forget that one, been there, done that!).
I have urged, and urged, and urged the engineers, the people I speak to one the phone, the personal advisors our case has been passed on too, to look at potential problems outside our property i.e. the exchange. This has been rebuffed time and time again. "It's not the problem sir, the problem is here sir, the problem is not our fault sir" etc. etc. etc. Well, guess what....
We've just received a phone call informing us that, from June 10th in our area, due to issues with the exchange being able to hold the signal, Sky Sports 1 and Sky Sports 2 will no longer be avaliable on our BT package. As huge cricket fans, from a personal perspective, first off, this is infuriating. The person we spoke too also claimed Sky have "pulled the plug" on the package so, also, I'm a little confused as too which is the actual issue here resulting in the loss of Sky Sports? That you've known all along that there has been problem in my local area with the exchange and the signal it can hold, or that Sky have pulled the rights to their sports package? Or perhaps that you spent £757 million recently on a new TV rights package for Premiership football for two new BT Sports channels (those ones you see currently advertised, on, of all channels, Sky Sports 1 and 2!) and actually are just quite happy to cut customers out who have lined your pockets with substantial monthly fees for programming you knew full well didn't work when you first signed contracts with Sky to pick it up, and then distributed to customers? Are you seriously telling me after, by my calculation, three years, you didn't know Sky Sports 1 and 2 didn't work in my local area, yet carried on debiting bank accounts, advertising the channels, supplying them and then, now, with less than a month's notice, you've pulled the plug? That takes me right back to the title of my message - absolutely disgraceful.
I should make it clear at this point we have experienced problems with BT Vision too, albeit not lately, thank God, although that is not to say the problems wouldn't return. Signal dropping in and out, screen crackling and dropping out, black screens frequently on SS1, SS2 and ESPN etc. As for the On Demand service, that is obviously effected by the hub signal dropping in and out, the Vision box also does not appear to correlate with the hub when the signal returns and remains offline for a further amount of time, even when it is disconnected and then reconnected. It is constantly buffering too when the signal is low. Also, one other, far more minor point, you've been advertising 'red button coming soon' now for about three months!? I don't know what your definition of 'coming soon' is, but it's not the same as mine I can assure you, and I'm willing to bet quite a few others too!
Can you give me a good reason why I shouldn't report you too Trading Standards for misleading and false advertising? For 3 years you've been selling us a Sky Sports package you know full well won't work properly in our local area, I don't blame you for Sky's monpoly on sport, but perhaps you can explain to me why you've given two answers that completely contradict each other to the future dealings with Sky Sports in our local area? Why have you not addressed the issues with the exchange for our connectivity problems, despite the fact your now claiming it is what is probably attributed to causing our issues with the two sports channels? Also, I have worked in customer service jobs and I know people wind the heck out of you on some days, but a significant portion of your "customer advisors" are rude and ignorant. You ring the freephone number, your on hold for half-a-century, you get put through to the call-centre in Bombay and you are treated with contempt, I actually feel sorry for the people who work out there, they are clearly reading from a script and lack in clear English Language skills, which is not their fault, it's yours. As for anyone who takes dispute with that, go and ask them a question next time like "how is your day?" They won't answer, they can't, it's not on their call sheet. The few I have dealt with who have clear use of the language are, as I said, rude and ignorant, often accusing me, quite clearly, of lying and of having not reported the problem, for me then to find out a later date when I speak to the technical deparment and to BT Openreach (and yes, I know they are two seperate companies) that date is not transferred correctly between the two which is why whoever you speak too in the call-centre usually only has a last referral point for you from some years ago, it's also quite clearly a deflection manouvre to keep you away from actually getting your problem resolved, paying Openreach to dispatch engineers if required and so you don't clog up the minimal amount of contactable phone numbers for the average customer that are based in the UK.
Failure to receive a suitable and acceptable answer to my queries will result in me having no other option but to consider taking the matter further, I am also inclined now to make it my work between now and the date of June 10th to persuade everyone I know and they know to stay as far away from your company as possible and the "services" you claim to provide.
Also, as huge cricket, and for that matter, NFL fans, maybe you should consider that many sports-viewers in this country aren't just about football. Yes I know that's where the money lies but there is profit to be made from other sports ventures too, I don't think you realize just how many fans you are leaving out in the cold over this move, the whole reason we, and we are just one example, subscribed to the Sky Sports package was for the cricket, and for the NFL. Two sports that are entirely monopolized by Sky, yes I realize, as I state earlier, that's not your fault, but why don't you show a bit of interest in them then? Why don't you be slightly different, you have over £700 million to spend on Premiership football but little else? If you want to attract more customers and build larger profit margins, you have to be more diverse and explore new options and directions to do this.
I'm sure some will say, "why not get Sky?" Well unfortunately we can't due to our location but at least Sky were up-front and honest enough to tell us this when they first came to do a consultation, one, that by the way, we had as a secondary option to BT due to the attractions of the On Demand package, that then wasn't offered by Sky. How sad it's come too this and what an awful way to treat loyal customers who have upgraded to the packages you have offered in all innocence to obtain a better and more fruitful service? Customers who have never been late with payments either and used the likes of the Box office service for both movies and music (when the latter was chargable) as well, the money you have had off us, and that is what we've received in return and yet, perhaps, the poorest reflection on us, is we have stuck it for so long, but we are at the end of our tethers now and utterly furious at the decisions we've learned today that I am going to ensure we get to the bottom of this.
Thank you for taking the time to read, what I appreciate, is a lengthy message. I didn't want to have to write this but it was the only way of making our problems and feelings clear, and I wanted to include everything so as not too mislead anyone myself.

Sadly as this is customer to customer forum you are only talking to fellow customers.
Perhaps it would be better to contact the Mods who are the only BT employees here,
Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
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Multi-Room DVR price increase

Just received a letter from Verizon stating that on 7/15/12, my 3 room multi-room DVR package will increase from $29.99 to $33.97. In the letter they said, "We are working right now to build a more exciting product, with even more TV channels in HD and new equipment in the home to allow you to view your favorite programs on all your screens". Does anyone have any idea what these exciting new features are and what new HD channels are they referring to? You would think they would roll out these new features and channels before increasing the price.

I called them about the price increase to find out the reason...the girl re-read me the message that appeared on my bill stating that they are now charging $2 more per box, so when I said, ok so the price just increased for no reason? And she said, yes ma'am. Nice... why did I sign a contract?

Problem setting up Sky Sports

Hi,
Received a BT Vision Box yesterday with the Viewing Card for Sky Sports 1+2. Bt Vision TV is all working fine, and put the viewing card into the slot within half an hour of setting the tv up. Followed the instructions and waited for the hour on the sky sports 1 channel but still had the black screen saying "Please insert your viewing card..." Have searched on the forums for a solution but can't see any for this problem. Checked on bt.com to see if i could re-activate the card but it had already been activated so no problem there.
Please help!!
Solved!
Go to Solution.

Best suggestion is to phone up and get through to the technical team who will activate it. It is an automated process taking about 48 hours I believe
Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
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HT204291 I only get sound and no picture from my tv when playing sky sports through Air play , any help ?

I only get sound and no picture when playing sky sports through my air play , Help ?

apps can choose to block mirror
try restarting wifi router, ipad and appletv and try again if it still don't work maybe the app is blocking mirror

Playing sky sports app through my iPad to tv

Can not watch sky sports app from my iPad through the VGA adaptor to my tv, only sound comes out of tv and the picture just has sky sports on the screen, is there a setting to change this? Or is it restricted by sky from showing sky sports from my iPad, as all the other apps work fine like I player, itv etc please help.

I copied this from this website. The app merely plays the content. You have to subscribe.
http://www1.skysports.com/mobile/apps/7378885
* Sky ID required. If you are a Sky customer and do not currently have a Sky iD, visit My Sky for more information. If you are NOT a Sky TV customer you can purchase an auto-renewing monthly subscription to Sky Sports News for iPad for £4.99 (see the App store for details).

No Sky Sports despite card registration and ESPN w...

Help
I've registered my viewing card time after time, I've rebooted my Vision box, I,ve taken the viewing card out and put it back in again, I've left SS1 and SS2 on for hour after hour (or it seems like it). Still no SKY Sports.

neilwelsh wrote:
Help
I've registered my viewing card time after time, I've rebooted my Vision box, I,ve taken the viewing card out and put it back in again, I've left SS1 and SS2 on for hour after hour (or it seems like it). Still no SKY Sports.
Hi and welcome.
Ring technical directly and they will actvate the card for you. Sometimes even whilst your on the phone.
0800 111 4567.
Rank - Mostly Harmless.

How do i change my device for Sky Sports Mobile TV

I have a new phone and need to register it with my Sky Sports Mobile TV app (Android). Please can someone from SKY help me ASAP! Thanks

Thanks so much! I called this number and spoke to someone who denied all knowledge of neededing to do this for SkySportsTV app; After inisisting I was eventually told that they could deal with it and was on hold for 30minutes waiting to be put through to another department, at which point I was cut off!!!! Any other ideas? The first phone call probably cost me a fortune; was on there for 54mins! Thanks PS The cricket starts now.....haha

Sky Sports price increase???

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