Skype account manager issues

Just spent over an hour on chat with skype agent, finally was told OOOPS we are having a problem when a skype client tries to
a. remove a member from a managed account
Here is my problem, I have 2 skype numbers under 2 skype accounts NOT manager accts, I am trying to just combine my skype existance and there is no easy way to do this. This is a very frusterating situation, I only want to be able to manage all my skype numbers and accounts in one manager and way back somehwere years ago I created 2 manager accounts, how can I fix this, customer desk is no help

Hi Cowboynm,
I understand your concerns regarding account managers information. When you add an account manager you can only designate a phone number that is part of your account; since you have only one line you can only select the one number on the account. Once you select the number you will be able to enter an email address. If you continue to experience difficulties adding your daughter as an account manager please follow me and send me a direct message with your full name and account information and I will reach out to you to assist you.
AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

Similar Messages

Skype account payment issue

I registered my Skype account in China nearly 10 years ago. Since then, I've moved internationally but if I want to add credit, Skype always transfers me to a China site which only has Chinese bank payment options. Even if I change my country settings, it doesn't seem to make any difference. And those options in China are not relevant at all.
Has anyone else encountered this issue?
Thanks

Unfortunately it's not end-user modifiable. You will need to put in a request with Skype Customer Service to have that changed.
https://support.skype.com/en/faq/FA1170

Account Manager issues

I have a single phone account in which my daughter will be using now for her cell phone. I will remain as the account owner, but she will be paying the bills. I tried to add her online as an Account Manager, but I can only add her name...not a cell phone number nor an email address, There are no drop down menus or anything of that nature to add the information. Is there an issue with that aspect of the Services or could it possibly be my browser? I am using windows Internet 8.
Thanks,
Bob

Hi Cowboynm,
I understand your concerns regarding account managers information. When you add an account manager you can only designate a phone number that is part of your account; since you have only one line you can only select the one number on the account. Once you select the number you will be able to enter an email address. If you continue to experience difficulties adding your daughter as an account manager please follow me and send me a direct message with your full name and account information and I will reach out to you to assist you.
AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

Goods Issue with Purchase Account Management

Hi,
in one of our foreign subsidiaries we have to run the MM-Purchase Account Management. These subsidiaries will be delivered by Cross-Company Replenishment deliveries with intercompany-invoicing. Every Goods receipt for such an replenishment delivery will be posted in the receiving subsidiary, besides the normal bookings on the u2018Goods/Invoice Received clearing accountu2019 and u2018Stock accountsu2019, on additional purchasing accounts. Now itu2019s possible that the goods have to be returned to the delivering plant due to any problems. To send back the goods we use again a SD-delivery (triggered also by an MM-IC-Purchase order) and with this SD-delivery we want also to post the goods issue in the subsidiary. But as the goods receipt has been posted on these special additional purchasing accounts, the goods issue has also to be posted on these special additional purchasing accounts (The target is to correct these purchasing accounts to the ammount of the returned goods). But it seems that this is not possible because of the MM-Account determination which doesnu2019t allow to post on these special purchasing accounts with an SD-transaction. Iu2019m no MM-expert but is there any possibility to post on this purchase accounts also when posting a goods issue in SD? If not in standard, are there any User-Exits in the account determination?
Regards
Stephan
Edited by: Stephan Nadler on Aug 12, 2008 1:20 PM

Hello Dinesh,
Batch valuation is similar to split valuation. Here is the link on how batch valuation works.
http://help.sap.com/saphelp_47x200/helpdata/en/25/283db54f7811d18a150000e816ae6e/content.htm
Please check in sandbox environment before using.
Hope this helps.
Regards
Arif Mansuri

Solution to an old issue with account manager?

Hello,
there is an old issue known for at least a year:
http://supportforums.blackberry.com/t5/BlackBerry-Bold/I-can-t-access-Email-Account-Management/td-p/...
But is there a solution?
I updated my BB Curve 3G system to 6.0 bundle 2534
now I cannot access my e-mail account menager.
Nothing works:
- downgrading
- restoring backup
- system reloading
I can set an account via BIS webpage but still my gmail account does not synchronise calendar and contacts...
Any help? Please?

http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB26055
Solution found!

Managing several skype accounts under one icon in the dock

Our family has four skype accounts. Can you tell me how i can manage them, as I can't seem to get them under one icon in the doc (just choosing at the time which account needed). (MAC users) thanks

you're not alone. my ical dock was also buggy. when it was closed it displayed the date that was one earlier than the current date in the menu bar. and when i opened, ical, it displayed the current date. i removed the icon and then replaced it like you did and it fixed the bug (that was really annoying me).
i had a clean install of Leopard, don't know if you did upgrade or clean install.

How to find out Skype account name

Preface: Sorry, I think this is really simple thing but I tend to be verbose when I'm trying to describe the issue. How would I find out what is my Skype account name? Or more precisely the login name? (I mean of course my own name is on the accout, but I want the "account" name, not the name on the accout, heh) I have an old hotmail account, which has become live/messanger/microsoft account and now after Messanger was removed, Skype account as well. I can login into any of these by logging from the Live/Microsoft account, but what is my Skype account if I want to login using that? On Skype program and website, both list my hotmail address as well as "live:hotmailaddess" part before @ character. But I can't login to Skype using the address, "live:address" or just "address". I can't find anything else on the pages. I tried logging out from the website and then using the recovery option "I want to find out my Skype account" (the website is in Finnish so my translation might not be accurate to what it actually is in English). I typed in the hotmail adress many times since the it asked it for many times a row and continued the steps, finally I typed in the address and capcha , then again it asked the address. I think I made a mistake there, because I think it actually wanted on the last time the alternative address. The website was not too clear about it specially since it wants the address so many times. It displays only a small portion of it and since my alternative address is practically identical to the main address, just an underscore is changed to hyphen, well...So finally it displayed "IF the account address is xxxx for whatever a code has been sent to it". Yeah well since I guess typed in the wrong address, I've received nothing on either. This whole ordeal started today few hours ago when I tried to login to the **bleep** thing. I updated the Skype program, since an upgrade have been around for some time now, and since it always resets the autologin information, I had to manually type them in, and it kept asking for alternative verification address or phone number. There was no way to bypass that. Just to make it clear, it wanted me to give such info, not use the alternative thing since so far I've never given any alternative ways to login or reset account.
Somehow at first I was able to finally get in without giving any alternative info, I kept trying to login over and over, occasionally I tried to login using the "Skype account", but since I don't know the account I could only login using the Live/Microsoft account. Then I logged off from the program, and after that I tried to login back, it wanted to manually login again, and it kept asking from the alt details and I couldn't anyhow bypass that. I also tried logging into Hotmail/Outlook.com from the website as well as Skype(from website), both ways wanted the info but to both I finally somehow managed to get in. I mean the websites, logging inside the program failed all the time. Anyway finally I remembered I had made the second account so I figured I give it as alt address. I got that thing in OK, the second address just has hotmail.com, so I could easily login there by another browser and that didn't want any extra verifications. But before this last attempt, I had used the same "I want to know my Skype ID" feature from the program. To clarify, before linking the second address to my main address. But since I was having so much trouble with getting into Skype(and as well as it's Messanger part) I think I didn't check them out. Plus I had trouble getting into the mail as well, although I finally got in. Soooo...the two mails received in the primary address, "Your Skype Name token" messages which have a link and verification number, they won't work anymore. I try either, and neither works. My guess is they got invalidated by the third request or by either finally adding the alternative address. AND, since the third time I mistook it asking the same **bleep** address for the third or fourth time in the last request and gave the main address not the alt address it probably didn't send the code anywhere. And now I tried again the thing but it refuses to go any further than the first step, because it says I've used it too often in the last 24 hours. So, surely the account name should read someplace?I repeat, I can perfectly login into Skype in web and the program, I know the password and hotmail addresses and all that, but the two types of accounts it lists after logging in, neither work for login. Or does it mean I don't actually have a Skype account, just the Live/Microsoft account which I can only use to login to Skype using that other option? I'm starting to think this is the case.

I am definetly starting to think I don't actually have a skype name. Now I tried again since the 24 hour restriction went off. First from Skype webpage ->sign in -> forgotten your skype name? ->there I enter my hotmail address ->send mail ->then it moves off from Skype and into account.live.com, where it's no longer asking anything Skype related: Why are you having trouble signing in?I forgot my passwordI know my password, but can't sign inI think someone else is using my Microsoft account
So I obviously choose the second option last time since it's the closest available option for my problem, but then it gives me options: Get back into your accountWe can help you reset your password and security info. First, enter your Microsoft account and the characters shown. So again it asked for my address and captcha, and after that I could choose to "verify my identity" by choosing the alt email, but since that is slight garbled and cannot be differented from the primary address, and I was already so pissed off from typing the same address over and over, so at that point I mistakenly wrote the main address again where it wanted to verify it by asking the whole alternative address and thus it never sent the account reset email for the Microsoft/Live account. But since I originally had no problems with that Microsoft account, all I wanted was the "Skype Name", and since the only way to try to find it jumps into the restore Microsoft account thing, I'm assuming I don't have one which I could use to login to Skype, so all I can use is the Microsoft/Live account.

DEPLORABLE PROCESS TO SIGN UP FOR A SKYPE ACCOUNT

Due to the importance of this "hole" in the security of skype I want to post this in the english board too, which is the most used language I guess. But im too lazy to rewrite everything in english so I will repost all the information I posted in the spanish board, but translated into english using google translator. Sorry about all the senselessnesses
I hope this is useful enough:
(Original spanish post)
Well, a few weeks ago I received an email in a gmail account with which I am apparently having problems as a very suggestive account when making a false registration process.
Well, it has happened that someone has been given to use that email address for a check in skype. This would pose no problem, if it was not possible to start using the program and use this same community UNCONFIRMED ACCOUNT minimum with the mailing address.
Well, I tried to pull the thread from e "welcome to skype" which was the only thing that came to my mind and I managed to reset the account password of skype lndividuo that used my account erroneously mail and began use skype account without confirmation, then I could start using it with the new password, have access to all user data and contacts that had accumulated so far, and even personal information of the person who made check with my account, as the number to call.
In summary:
1. A person "A" creates a skype account with an email address that does not belong and create false and he believes does not exist.
2. That address exists and belongs to another person "B".
3. But to start using the skype account and no confirmation of this community is requested by mail and therefore "A" can begin without the actual owner ("B") validate the welcome email to skype.
conclusions:
1. This causes discomfort to "B" in this case, that someone is using my email address as a contact in skype without confirmation.
2. Generates serious security problems for the person "A" which allows you to check your account with unconfirmed email address.
I think it's a PATHETIC that such a software and application with the features of skype, so widespread in use, and also has built-in possibility of contracting services PAYMENT with calls to landline and voip services, has a security flaw as big as this one.
It is unforgivable. Know if this is due to the merger with Microsoft or already comes from above, but in any case I think it is IMPERATIVE that developers will keep an eye on this issue immediately.
Microsoft is wearing this with every move it makes. Look back usability hotmail / outlook. That is unfortunate too.
What goes well. Greetings to all those suckers out there who have not yet used your mail immediately to record skype account. What to check their emails, lest someone is using your email address without knowing it.
PS: the best thing is that skype now and according to this account I'm using to post:
currentemail:
xxxxxxx (dont want this thread to be removed)
Email verification status:
Verified
The account has not been verified at any time email and I am more than sure that it doesn't exist..

You are describing the way Skype accounts are set up since the beginning of Skype: No email verification is necessary. That's why we recommend new users to create their Skype accouns using Microsoft account instead which has all these security features.
Follow the latest Skype Community News
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Remote users of one Skype account

Hi.
I have a Skype account and have just added 2 new members to my team who will be working from home. Can I give them access to use my buisness Skype account to make calls form their own PCs in their own home or do I need to setup a new account with calls subscription for each of them on thier own machine?
Any advice will be gratefully received.

Hi, Language Angels, and welcome to the Community,
I would strongly urge a review the Terms of Use and Fair Usage policies prior to proceeding: http://www.skype.com/en/legal/
Allowing multiple people to use one account is not only mentioned in the Terms of Use as not allowed, but could also find the account suspended as an anti-fraud measure. Best to create new accounts and add the needed subscriptions and/or credit. You might also research if Skype Manager would be useful: http://www.skype.com/en/features/skype-manager/
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

WORST CUSTOMER EXPERIENCE: $200 credit per iphone 5 trade in: Promised by GoWireless in Chino Hills & Verizon Account Manager, But Not Addressed in Over 4 Months

Hello everyone,
I just had the WORST CUSTOMER EXPERIENCE with a Verizon Wireless Premium Retailer (Go Wireless in Chino Hills) and a Verizon Account Manager.
Through a ridiculous saga of events, I finally had to send an email to a customer service supervisor with screenshots, outlined below to try to resolve.
Besides this, is there anything else I can to do address this situation?
I don't want any Verizon Wireless customer to EVER go through this.
Please see the detailed email below for reference.
Hi Laura,
I am also including GoWireless customer service on this email due to the incredibly TERRIBLE customer service I received from their employees.
As we discussed over the phone, I am contacting about the terrible, dishonest, and incompetent customer service I received regarding my upgrading of iPhone 6 through GoWireless Verizon Wireless Premium Retailer located at The Shoppes at Chino Hills, 13925 City Center Drive, Chino Hills. Their phone number is 909-465-5840.
I will send the screenshots of the text conversation I had with GoWireless salesperson (Will) over the course of almost 2 months, in an attempt to receive the $200 per iPhone trade in credits that he and GoWireless had promised me when I upgraded my phone to an iPhone 6.
As the text message screenshots will show (and a follow up emails, as this maximum has a maximum capacity issue), I was continually following up with Will over the course of 2 months regarding receiving the credits. Throughout the conversation, he kept indicating that he would address it. As the text messages will show, he never resolved it and I had to continually pursue getting the credits owed to m e.
After this, I contacted GoWireless corporate customer service and complained about the situation. GoWireless customer service indicated that they would help me resolve the situation. So they ended up contacting the store manager, Aaron.
Aaron then contacted me, after corporate customer service contacted him. Aaron assured me that he would address this and ensure I received the credits I was promised in the original transaction.
Aaron eventually punted me to a Verizon Account Manager during this past January. That account manager's number is 619-756-2100. I will attach the screenshots of the text messages I had with that individual for reference.
That Account Manager indicated that he would just apply the $200 per phone credit to my account since my family had to go through so much trouble and hassle over so many months.
After waiting for a month and not hearing from him, I reached out to him via text a few weeks ago. He did not respond and I sent 2 subsequent texts to follow up, and he never responded.
It was at this point I called Verizon customer service and complained about this issue, this past Saturday (2/21). As the voice recording for that conversation will show, the customer service rep indicated that she would try to apply the $200 per phone credit and that I should call back within 48 hours if I don't receive the credit on my account.
As I didn't see the credits applied today, I called customer service and spoke to you eventually about this situation.
While I appreciate your help in trying to resolve this, I would like to make a note of the following:
1. GoWireless sales representative WILL was INCOMPETENT and/or DISHONEST in applying my credits. As the text messages show, the ONLY reason my family purchased the phones were because of the $200 per phone credit.
2. GoWireless store manager AARON is INCOMPETENT and/or DISHONEST about this situation.
As you heard today on the call, Aaron tried to pass the blame onto me first, saying I didn't turn the phone in on time. This was despite the fact that I had been corresponding with Will over text and spoke specifically with Aaron the situation. They were the reason that I "didn't turn my phone in on time" Either Aaron "forgot" our conversation around this whole situation or was intentionally being deceitful.
Aaron then tried to pass the blame to the Verizon district manager, saying that it was something that that district manager to handle.
This situation indicates Aaron's inability to take responsibility (he tried to blame shift the issue) and be accountable for his actions. I am appalled that a large entity like GoWireless would employ such a person in a management position.
3. Verizon Wireless account manager (phone number 619-756-2100) is INCOMPETENT or DISHONEST about this situation. He indicated that he would help resolve this and he did not, and, in fact, has ignored my attempts to contact him over the past few weeks. I am shocked that such a person could be given responsibility to service customer accounts.
4. As we discussed, I'm am also going to put a formal complaint detailing out this situation on Verizon Wireless forums. I don't think any customer deserves to go through this type of experience. It is completely ASININE, ABSURD, and HORRIBLE that a customer has had to keep following up on this over the past 4 months. Even arranging a conference call today with Aaron and you!
The lack of professionalism and integrity of Will, Aaron, and the Verizon Account Manager is unbelievable!
5. Is there anyway that I can pull my account from GoWireless considering the situation. I don't think Aaron and his team are capable of honestly servicing any customers.
As I indicated, I will send a follow up email with the additional screenshots for your reference to show the set that I have.
I hope we can finally resolve this situation and my family FINALLY gets the $200 per phone credits promised to us in the original transaction.
Thank you.

Holy cow... That was a marathon as opposed to a sprint.... Since the iphone has such a good resale value, I agree - next time ebay.
i Am glad you finally got the cards. They should just credit the account.
As I see the same complaint on AT&T forum, the trade in programs are flawed, universally.

How Do I Close My Skype Account?

Dear Readers,
This question is asked a lot here in the Community, particularly on this message board. Perhaps this topic added here will be helpful.   This FAQ article explains the process of how to remove your Skype account (the blue type is actually a "link" to the FAQ article): https://support.skype.com/en/faq/FA142/how-do-i-close-my-skype-account
First, remember to cancel all active subscriptions. If you think you might be entitled to a refund, please see this FAQ to determine this: https://support.skype.com/en/faq/FA12147/when-can-i-get-a-refund?
Second, remove any saved payment methods from your account dashboard.
Third, remember to change the account status or presence setting to "offline." For your convenience, an abridged version of the FAQ article's text - specific only to removing a Skype account - is copied and pasted below:
How do I close my Skype account?
If you want to close your Skype account, you’ll need to contact us so we can close it for you.
First, make sure you’ve cancelled any subscriptions or recurring payments, and used up any Skype Credit you have. Everything associated with your Skype account – including contacts, purchases and history – will be lost when your account is closed.
Next, contact Skype Customer Service and tell us you’d like to close your account.
It might take up to 30 days for your name to disappear from the directory, but after that, no one will be able to find you in Skype. Your name will still appear in your friends’ contact lists unless they remove it, but they won’t be able to contact you.
In the meantime, you can remove your personal information from your profile to prevent people from finding you based on those details.
Remove your profile information
This will make it more difficult for people to find you in the Skype directory. You can remove or edit all of your details except for your Skype Name.
To remove your profile information:
Change your profile picture and mood message.
If you have a profile picture that identifies you, you might want to change it. In Skype, click Skype > Profile > Change Your Picture… (on a Mac, click your profile picture and then Change Picture) and browse for a different picture.
You can leave a status message saying you’re no longer active on Skype, or giving your new Skype Name if you’re using a different account. Go to Skype > Profile > Edit Your Profile… and then click Enter mood message. (On a Mac, click your name or profile picture and then click Add Mood Message.)
Sign out of Skype.
It’s a good idea to set your status to offline or invisible, and then sign out of Skype on all your devices. Type the chat command /remotelogout into the chat window to sign yourself out of Skype on any other devices you might be using, then sign out on the one you’re using now.
Go to your account.
Sign in to your account on skype.com
Can’t sign in? Find out what to do if you’ve forgotten your username or password.
Go to your profile.
Scroll to the bottom of the page and, under Settings and preferences, click Edit profile.
Edit your profile details.
In the Personal Information section, click Edit.
Remove your information from the Personal Information and Contact Details sections. Some fields are mandatory - replace the info in these with random characters, because you won’t be able to save it if the fields are empty. Click Save.
Please remember this is a one-time request which cannot be reversed.
One more point to keep in mind: removing your account from the Search Directory will not "pull," "remove," "delete," or "retract" instant messages or file transfers that you have previously sent to your contacts. Your account name will still appear on their contact lists, although they will no longer be able to contact you using the account name you have requested be removed.
The last step of the process is to file your request to remove your account with Skype Customer Service.   This final and required step in the process is often overlooked, and we here in the Community are not authorized to process service requests. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of sporadic website issues. Temporarily enabling scripts, disabling browser add-ins that might disable pop-up dialog boxes, and temporarily enabling pop-up dialog boxes may help get you through to Skype Customer Service. If you still experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser.
Look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

additional details and suggestions here;
Deleting Skype Accounts
CONTACT SKYPE CUSTOMER SERVICE   |  HOW TO RECORD SKYPE VIDEO CALLS  | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES   |  WINDOWS PROBLEMS TROUBLESHOOTING   |  SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com

Lightroom 4.1 crashes every time I try to launch the email account manager

Running Lightroom 4.1 64bit edition on Windows 7 Ultimate. Ivy-Bridge 3770, 16Gb Ram, Crucial m4 SSD.
Crashes every time I do the following:
1) I right click on an image in the library or develop module and select "Email Photo"
2) In the From drop down list - select "Go to Email Account Manager". Microsoft Outlook is also listed (I think i played around with outlook in a previous on a previous install, probably lightroom 4 beta, but not the current one).
Lightroom imediately hangs.
Windows Crash Report:
Problem Event Name: APPCRASH
Application Name: lightroom.exe
Application Version: 4.1.0.11
Application Timestamp: 4fb2266f
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.30319.415
Fault Module Timestamp: 4d26d15a
Exception Code: 40000015
Exception Offset: 0000000000075fe9
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 3f99
Additional Information 2: 3f99d01d55a59f0cf00ae3a1c9abd440
Additional Information 3: b4f4
Additional Information 4: b4f43863618d6c6fd5483b27fa17fcc5
I tried re-installing but it doesn't seem to fix the issue (it appears that there are some settings or something that are persisting). A completely clean install in a virtual box VM (windows 8) comes right up and gives me the option to select a new email account (sending pictures works fine). Any idea how to completely clear the email account settings so i can start over with setting this up. . ?

Hi Sean,
thanks for answering. No, it crashes anyway. I tried changing the identity plate color in all different modules. I was able to change it once when I had just bought a new computer and installed Lightroom, but now I can't. I wonder if there are any cache files or anything causing this. Unfortunately I don't know enough about this to fix it myself. I wondered whether LRB is causing a problem simply by having it installed, but as I said, after I removed it from the Web Galleries folder, the problem still occurred. Is there any way to recreate the identity plate in Photoshop (same font and size etc.) and reimport it into Lightroom? I need to finish my website and my name is sol light, it is barely legible. Any fix or workaround would be appreciated.

Multiple computers and one SKYPE account

I have SKYPE on a PC downloaded plus a subscription for unlimited phone calls. I also want to use the same subscription on a laptop. I haven't yet downloaded SKYPE to the laptop. My goal is to download Skype on the laptop and use the same account and subscription as the one I downloaded and ordered from my PC.
Is there a way to download SKYPE to the new laptop without creating a new account? Am I allowed to use the same SKYPE account from a PC, a LAPTOP, and also a smartphone? Or does each require a unique skype account?
Solved!
Go to Solution.

Before trying to isolate an issue, it's always best that one is running the latest Skype release. Which may in itself resolve the issue.
A new version has just been released August 02, 2011:
Please click the "Get Skype" link at the top of this page and download the normal version of Skype, NOT the beta version to get this new version.
This new version is 5.5.0.113 to check what version you have, using the main Skype client window please do:
Help -> About Skype
Then simply choose the "Already have a Skype Name" option and enter your Skype name.
NOTE: You can also backspace over any name in the logon window and enter your Skype name as well.
About Me You can also use a IP Camera as your camera for Skype video Example Instructions

The Ultimate Guide to Resolving Profile and Device Manager Issues

The following article also applies to issues after re-setting the severs' hostname. It also applies to situations where re-setting the Code Signing Certifictateas described by Apple has not resolved the issue.
Hello,
I have been plagued with Profile Manager and Device Manager issues since day one.
I would like to share my experience and to suggest a way how to resolve issues such as device cannot be enrolled or Code Signing Certificate not accepted.
I shall try to be as brief as possible, just giving an overview of the steps that resolved my issues. The individual steps have been described elsewhere in this forum. For users who have purchased commercial SSL certs the following may not apply.
In my view many of these issues are caused by missing or faulty certificates. So let us first touch on the very complex matter of certificates.
Certificates come in many flavours such as CA (Certificate Authority), Code Signing Certificate, S/MIME and Server Identification.
(Mountain?) Lion Server creates a so-called Intermediate CA certificate (IntermediateCA_hostname_1") and Server Identification Certificate ("hostname") when it installs first. This is critical for the operation of many server functionalities, including Open Direcory. These certs together with the private/public keys can be found in your Keychain. Profile and Device Manager may need a Code Signing Certificate.
The most straightforward way to resolve the Profile Manaher issues is in my view to reset the server created certicates.
The bad news is that this procedure involves quite a few steps and at least 2 hours of your precious time because it means creating a fresh Direcory Master.
I hope that I have not forgotten to mention an important step. Readers' comments and addenda are welcome.
I shall outline a sensible strategy:
1. Clone your dysfunctional server to an external harddrive (SuperDuper does a reliable job)
2. Start the server fom the clone and shut down ALL services.
3. It may be sensible to set up a root user access.
4. Back-up all user data such as addess book, calendar and other data that you *may* need to set up your server.
5. Open Workgroup Manager and export all user and workgroup accounts to the drive that you using to re-build your server (it may cause problems if you back-up to an external drive).
6. Just in case you may also want to back-up the Profile Manager database and erase user profiles:
In Terminal (this applies to Lion Server - paths may be diferent in Mountain Lion !)
Backup: sudo pg_dump -U _postgres -c device_management > $HOME/device_management.sql
Erase database:
sudo /usr/share/devicemgr/backend/wipeDB.sh
7. Note your Directory (diradmin) password for later if you want to re-use it.
8. Open Open Server Admin and demote OD Master to Standalone Directory.
9. In Terminal delete the old Certificate Authority
sudo rm -R /var/root/Library/Application\ Support/Certificate\ Authority/
This step is crucial because else re-building you OD Master will fail.
9. Go back to Server Admin and promote the Standalone Directory to OD Master. You may want to use the same hostname.
10. When the OD Master is ready click on Overview and check that the LDAP and Keberos Realm reflect your server's hostname.
11. Go back to Workgroup Manager and re-import users and groups.
NOTE: passwords are not being exported. I do not know how to salvage user passwords. (Maybe passwords can be recovered by re-mporting an OD archive - comments welcome! ).
12. Go to Server App and reset passwords and (not to forget) user homefolder locations, in particular if you want to login from a network account!
If the home directory has not been defined you cannot login from a network account.
13. You may now want to restore Profile Manager user profiles in Terminal. Issue the following commands:
sudo serveradmin stop devicemgr
sudo serveradmin start postgres
sudo psql -U _postgres -d device_management -f $HOME/device_management.sql
sudo serveradmin start devicemgr
14. You can now switch back on your services, including Profile Manager.
In Profile Manager you may have to configure Device Management. This creates a correct Code Signng Certicate.
15. Check the certificate settings in Server App -> Hadware -> Settings-> SSL Certificates.
16. Check that Apple Push Notifications are set.(you easily check if they are working later)
17. You may want to re-boot OS Server from the clone now.
18. After re-boot open Server App and check that your server is running well.
19. Delete all profiles in System Preferences -> Profiles.
19. Login to Profile Manager. You should have all users and profiles back. In my experience devices have to be re-enrolled before profiles can be pushed and/or devices be enrolled. You may just as well delete the displayed devices now.
20. Grab one of your (portable) Macs that you want to enrol and go to (yourhostname)/mydevices and install the server's trust profile. The profile's name should read "Trust Profile for...) and underneath in green font "Verified".
21. Re-enrol that device. At this stage keep your finger's crossed and take a deep breath.
22. If the device has been successfully enrolled you may at last want to test if pushing profiles really works. Login to Profile Manager as admin, select the newly enrolled device. Check that Automatic Push is enabled (-> Profile -> General). Create a harmless management profile such as defining the dock's position on the target machine. (Do not forget to click SAVE at the end - this is easily missed here). If all is well Profile Manager will display an active task (sending) and the dock's position on the target will have changed in a few seconds if you are on a LAN (Note: If sending seems to take forever: check on the server machine and/or on your router that the proper ports are open and that incoming data is not intercepted by Little Snitch or similar software).
Note: if you intend to enrol an Apple iPhone you may first need to install the proper Apple Configuration software.
Now enjoy Profile and Device Manager !
Regards,
Twistan

HI
1. In Action profiles, logon to system and recheck correcion are available in action definition as well in condition configuration and the schedule condition is also maintained. but the display is not coming(i.e in the worklist this action is not getting displayed).
You can check the schedule condition for the action and match the status values...or try recreating the action with schedule condition again....for customer specific ....copy the standard aciton with ur zname and make a schedule condition and check the same.
2, In suppport team of incident when i give individual processor it throwing a warning that u r not the processor. but when i give org unit it is working perfectly. Could anyone guide on this.
You need to have the empolyee role for BP ..goto BP and got here dropdown for ur bp and choose role Employee and then enter ur userid
also make sure that u have the message processing role
Hope it clarifies ur doubt and resolve ur prob
Regards
Prakhar

Skype account restricted

I bought a skype unlimited call to India. I am using it for calling relatives, local call and my friends. Suddenly I got an email stating below:
Fair usage policy violation blocking
We have noticed some prohibited usage of your Skype subscription.
As a result, your subscription will be terminated within the next 24 hours, moreover, you will no longer be able to use or purchase any of Skype’s paid-for products.
The suspension of your access to Skype paid-for products is permanent and you will be unable to transfer any existing paid-for products to a new Skype account, or receive a refund. However, you will be able to continue to make Skype-to-Skype calls and send instant messages.
No explanation and nothing.
Is this fair to block my paid subscription without even a single warning? In the middle of my ongoing subscription?
Please note these points :
1)     This Skype id is maximum login on three devices – my two smartphones and a Pc.
2)     Mostly long calls are on selected approx 5 numbers which are of relatives,my wife.
3)     Mostly short call are to my big circle of friends and my wife also uses to call her relatives as this is our family account..cant we do it?
4)     Total no of calls I don’t know is how much but its our account and me , my wife our kids all like to use what we bought. But surely there are not millions of calls we do from this…..
This is so sad and irritating being a such long customer of skype iam facing this. Earlier we used to use the calling option from PC so the calls may be less in number last year but these year we started using skype on smart phones via wifi so our numbers increased….but is this wrong? We are using our smartphones J
Iam real wondering what should I do as I have left around 25 euros in my account and iam the person who was till date so impressed with skype that I have recommended it to all my friends , relatives’…I was a big fan but then this happened…
Please skype customer service team I couldn’t find how to contact you so please consider all the points I said above and before kicking me out let me know my fault..
Pleaseeeeeeeeeee….
My id – [Removed for privacy]
Email – (removed)
Full name : (removed)
phone : (removed)
"Skype fair policy:
Using subscriptions for telemarketing or call centre operations;
Re-selling subscription minutes;
Sharing subscriptions between users whether via a PBX, call centre, computer or any other means;
Calling numbers (whether singly, sequentially or automatically) to generate income for yourself or others as a result of placing the call, other than for your individual business communications (and subject to Section 4.1 of the Terms of Use); and
Unusual calling patterns inconsistent with normal, individual subscription use, for example, regular calls of short duration or calls to multiple numbers in a short period of time.
I am wondering which clause I violated????

Hello,
NEVER post personal data on this public internet website. You just gave the entire worldwide internet your phone #, e-mail address etc. This is an open invitation to spammers, scammers and worse! I've removed the information.
To address your query please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Skype account manager issues

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