Skype account payment issue

I registered my Skype account in China nearly 10 years ago. Since then, I've moved internationally but if I want to add credit, Skype always transfers me to a China site which only has Chinese bank payment options. Even if I change my country settings, it doesn't seem to make any difference. And those options in China are not relevant at all.
Has anyone else encountered this issue?
Thanks

Unfortunately it's not end-user modifiable. You will need to put in a request with Skype Customer Service to have that changed.
https://support.skype.com/en/faq/FA1170

Similar Messages

Skype account manager issues

Just spent over an hour on chat with skype agent, finally was told OOOPS we are having a problem when a skype client tries to
a. remove a member from a managed account
Here is my problem, I have 2 skype numbers under 2 skype accounts NOT manager accts, I am trying to just combine my skype existance and there is no easy way to do this. This is a very frusterating situation, I only want to be able to manage all my skype numbers and accounts in one manager and way back somehwere years ago I created 2 manager accounts, how can I fix this, customer desk is no help

Hi Cowboynm,
I understand your concerns regarding account managers information. When you add an account manager you can only designate a phone number that is part of your account; since you have only one line you can only select the one number on the account. Once you select the number you will be able to enter an email address. If you continue to experience difficulties adding your daughter as an account manager please follow me and send me a direct message with your full name and account information and I will reach out to you to assist you.
AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

Contacting skype via email regarding payment issue

I would like someone to contact me via email regarding the following issue:
I received a notification my account with Skype has been canceled. I surmise that for some reason or another Citibank has not been sending payment via electronic payment per my contract with SKYPE.
I have contacted Citibank just now via email, sending then the following message.
(please email me back with your contact phone numbers so I can resolve this unfortunate incident or issue which I have first heard about an hour ago via an email to me from SKYPE)
Received this from your accounting operations.
Something wrong here as the payments are suppose to be make automatically when they g3et near the ten dollar mark.
I have not been following payment as it has been done automatically-and this is the first notification.
How can this be? This amount shown is very strange and very incredulous to be this high unless Citibank Guam Visa has been not paying the amounts when charged by SKYPE.
Obviously if this is true, for about the past five or so months by my estimate this has been happening.
What is perplexing is that the credit card is still good and ca not understand how it was’t paid.
Could you send me the past 2012 payments so I can see what has been going on?
I will send this on to Citibank as an inquiry.
Anyway, I do not want to cancel my SKYPE account.
Thank you.
Alan J. Sokoloff
*edited for privacy*
----- Forwarded Message -----
From: Skype <[email protected]>
To: *edited for privacy*
Sent: Monday, January 28, 2013 9:25 PM
Subject: Problem with your payment
This is an automated email, please don’t reply.
Hi there Alan Sokoloff,
Problem with your payment
Unfortunately, your payment failed, but don’t worry, we didn’t deduct any money from your card.
Here are your order details:
Skype Name: alan.sokoloff4
Total amount: $71.28
Transaction date: Jan 28, 2013
Order number: [removed for privacy]
Order status: Refused
Why was my payment refused?
Reasons for your card payment failing can be:1. You entered the wrong details. Make sure you have the correct details and try again. You didn't have enough money on your card. Make sure you have enough money before you try again. You might be using an anonymous proxy or proxy server to access the internet, which we don't allow during the purchase process. Skype is always doing its best to protect you from any kind of fraud. Sometimes this can cause perfectly legitimate purchases to be refused.
What can I do?
We recommend using another card or one of our other payment methods such as Skrill, one-off bank transfer or retail vouchers. View the different ways to pay for Skype products.
Talk soon,
The people at Skype
Lost Password·Account Settings·Help·Terms of Use·Privacy
Getting help for Skype
While you cannot reply to this email, you can contact us through our help section for assistance.
You can also visit our forums.
Protect Your Password
Skype staff will NEVER ask you for your password via email. The only places you are asked for your password are when you sign in to Skype or on our website if you want to buy something or check your account. You will always sign in via a secure connection, and we ask you to ensure that the address in your browser begins exactly like this https://secure.skype.com It should also show a little padlock symbol to indicate the secure connection.
Be alert to emails that request account information or urgent action. Be cautious of websites with irregular addresses or those that offer unofficial Skype downloads. Security updates and product upgrades are made available at www.skype.com or using the client's upgrade function.
© 2003-2013 Skype Limited. Skype Communications S.a.r.l. 23-29 Rives de Clausen, L-2165 Luxembourg.
Skype, associated trademarks and logos and the "S" symbol are trademarks of Skype.
Thanks for any assistance
Alan J. Sokoloff
*edited for privacy*

TJZ1 wrote:
I have attempted numerous times to contact you. I just get stuck in the endless and unhelpful loop.
I only do video chat. I don't know why I am being charged ANYTHING, much less two payments a month of $2.99 and $3.01. The account shows no subscription. Why are you charging me??
I want a TELEPHONE NUMBER TO CALL!
if you are having problems in getting in touch with Skype through their usual webform, you can just try to send an email to [email protected] Skype only offers email, and live chat for premium/selected users.
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How Do I Close My Skype Account?

Dear Readers,
This question is asked a lot here in the Community, particularly on this message board. Perhaps this topic added here will be helpful.   This FAQ article explains the process of how to remove your Skype account (the blue type is actually a "link" to the FAQ article): https://support.skype.com/en/faq/FA142/how-do-i-close-my-skype-account
First, remember to cancel all active subscriptions. If you think you might be entitled to a refund, please see this FAQ to determine this: https://support.skype.com/en/faq/FA12147/when-can-i-get-a-refund?
Second, remove any saved payment methods from your account dashboard.
Third, remember to change the account status or presence setting to "offline." For your convenience, an abridged version of the FAQ article's text - specific only to removing a Skype account - is copied and pasted below:
How do I close my Skype account?
If you want to close your Skype account, you’ll need to contact us so we can close it for you.
First, make sure you’ve cancelled any subscriptions or recurring payments, and used up any Skype Credit you have. Everything associated with your Skype account – including contacts, purchases and history – will be lost when your account is closed.
Next, contact Skype Customer Service and tell us you’d like to close your account.
It might take up to 30 days for your name to disappear from the directory, but after that, no one will be able to find you in Skype. Your name will still appear in your friends’ contact lists unless they remove it, but they won’t be able to contact you.
In the meantime, you can remove your personal information from your profile to prevent people from finding you based on those details.
Remove your profile information
This will make it more difficult for people to find you in the Skype directory. You can remove or edit all of your details except for your Skype Name.
To remove your profile information:
Change your profile picture and mood message.
If you have a profile picture that identifies you, you might want to change it. In Skype, click Skype > Profile > Change Your Picture… (on a Mac, click your profile picture and then Change Picture) and browse for a different picture.
You can leave a status message saying you’re no longer active on Skype, or giving your new Skype Name if you’re using a different account. Go to Skype > Profile > Edit Your Profile… and then click Enter mood message. (On a Mac, click your name or profile picture and then click Add Mood Message.)
Sign out of Skype.
It’s a good idea to set your status to offline or invisible, and then sign out of Skype on all your devices. Type the chat command /remotelogout into the chat window to sign yourself out of Skype on any other devices you might be using, then sign out on the one you’re using now.
Go to your account.
Sign in to your account on skype.com
Can’t sign in? Find out what to do if you’ve forgotten your username or password.
Go to your profile.
Scroll to the bottom of the page and, under Settings and preferences, click Edit profile.
Edit your profile details.
In the Personal Information section, click Edit.
Remove your information from the Personal Information and Contact Details sections. Some fields are mandatory - replace the info in these with random characters, because you won’t be able to save it if the fields are empty. Click Save.
Please remember this is a one-time request which cannot be reversed.
One more point to keep in mind: removing your account from the Search Directory will not "pull," "remove," "delete," or "retract" instant messages or file transfers that you have previously sent to your contacts. Your account name will still appear on their contact lists, although they will no longer be able to contact you using the account name you have requested be removed.
The last step of the process is to file your request to remove your account with Skype Customer Service.   This final and required step in the process is often overlooked, and we here in the Community are not authorized to process service requests. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of sporadic website issues. Temporarily enabling scripts, disabling browser add-ins that might disable pop-up dialog boxes, and temporarily enabling pop-up dialog boxes may help get you through to Skype Customer Service. If you still experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser.
Look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
Best regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

additional details and suggestions here;
Deleting Skype Accounts
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DEPLORABLE PROCESS TO SIGN UP FOR A SKYPE ACCOUNT

Due to the importance of this "hole" in the security of skype I want to post this in the english board too, which is the most used language I guess. But im too lazy to rewrite everything in english so I will repost all the information I posted in the spanish board, but translated into english using google translator. Sorry about all the senselessnesses
I hope this is useful enough:
(Original spanish post)
Well, a few weeks ago I received an email in a gmail account with which I am apparently having problems as a very suggestive account when making a false registration process.
Well, it has happened that someone has been given to use that email address for a check in skype. This would pose no problem, if it was not possible to start using the program and use this same community UNCONFIRMED ACCOUNT minimum with the mailing address.
Well, I tried to pull the thread from e "welcome to skype" which was the only thing that came to my mind and I managed to reset the account password of skype lndividuo that used my account erroneously mail and began use skype account without confirmation, then I could start using it with the new password, have access to all user data and contacts that had accumulated so far, and even personal information of the person who made check with my account, as the number to call.
In summary:
1. A person "A" creates a skype account with an email address that does not belong and create false and he believes does not exist.
2. That address exists and belongs to another person "B".
3. But to start using the skype account and no confirmation of this community is requested by mail and therefore "A" can begin without the actual owner ("B") validate the welcome email to skype.
conclusions:
1. This causes discomfort to "B" in this case, that someone is using my email address as a contact in skype without confirmation.
2. Generates serious security problems for the person "A" which allows you to check your account with unconfirmed email address.
I think it's a PATHETIC that such a software and application with the features of skype, so widespread in use, and also has built-in possibility of contracting services PAYMENT with calls to landline and voip services, has a security flaw as big as this one.
It is unforgivable. Know if this is due to the merger with Microsoft or already comes from above, but in any case I think it is IMPERATIVE that developers will keep an eye on this issue immediately.
Microsoft is wearing this with every move it makes. Look back usability hotmail / outlook. That is unfortunate too.
What goes well. Greetings to all those suckers out there who have not yet used your mail immediately to record skype account. What to check their emails, lest someone is using your email address without knowing it.
PS: the best thing is that skype now and according to this account I'm using to post:
currentemail:
xxxxxxx (dont want this thread to be removed)
Email verification status:
Verified
The account has not been verified at any time email and I am more than sure that it doesn't exist..

You are describing the way Skype accounts are set up since the beginning of Skype: No email verification is necessary. That's why we recommend new users to create their Skype accouns using Microsoft account instead which has all these security features.
Follow the latest Skype Community News
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Unauthorized charges and Skype account hacked into...

Hi all-
There were 2 times that my Skype account charged money to my username without me knowing, under the auto recharge, and this happened after a bunch of hacked text messages with a Russian phone number drained my Skype account of funds. Now its saying my accoun is locked so obviously something is up.
Has this ever happened to anyone else? I've been trying to reach someone at Skype to discuss this and there is no contact info or fraud dept listed. Please pass on any Skype corporate info you may have...
thanks!
GG
[One of two images removed as it included personally identifiable information.]
Attachments:
Screen Shot 2014-03-21 at 10.16.15 AM.png ‏75 KB

Hi, Greggarry, and welcome to the Community,
These types of reports typically appear on the Skype Account: Security, Privacy, Trust & Safety message board. To release your account, you will need to contact Skype Customer Service, as you know. Once you have your account restored, change the password as well as that of the saved payment method you have on file. You may also consider contacting the payment method issuer to report the fraudulent purchases; most credit card companies do not hold their customers liable for fraudulent payments if reported shortly after the incident.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
A few more notes to guide you along the way ...
You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the webform and click Submit, your information is relayed to Skype and you will receive a reply via e-mail.
If you are a Skype Premium or other eligible customer, you will be routed to start an instant message chat session with a Customer Service agent.
Regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Multiple skype accounts

I was suspended from skype due to subscription? or renew $ attempts on an expired credit card. Getting restored is a really silly process. Skype asks security questions SKYPE INVENTS, not me. Questions like "What year did you join Skype?, or what payment method did you first enrol with? No Bank or IRS would use such questions.
I flunk the tests, im resuspended. Goes on for months. I invent a new skype ID, or two. Im a long time skype customer so history is a mess now. Today I get asked the same silly questions, I guess or fake answers, Im "restored to a Facebook skype account? Microsoft didnt buy Facebook. Im required to change my FACEBOOK PASSWORD. I do that (So Facebook shares my pawword with Microsift?). Now I'm restored. I try to fix the billing. I have no billing history, no subscriptions , no payments. BUT thats why I was suspended?
Finally I call Microsoft, choose Syype chat support. It doesnt exist!
My daughter says "Use Google!"

If you received an email about Online Number expiry then username should be in the email.
If it is not then this FAQ should help finding your usernames: https://support.skype.com/en/faq/FA10858/I-ve-forgotten-my-Skype-name-How-do-I-find-out-what-it-is
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

My Skype account used to send spam SMS, I was char...

Over the past week, while I was on holiday and off the internet, my Skype account was subject to unauthorised access. The unauthorised user enabled auto-recharge, and used the account to send ~ 600 SMS messages. My Paypal account, and so my credit card, was charged three times.
I used Live Chat tech support, but the scripted nature of the chat felt terrible. I felt like I had to demonstrate that the pattern of use of the account was suspicious when it was obviously spam, with dozens of SMS sent in the same minute. The representative wouldn't, or wasn't allowed to, answer questions like "Is this a known problem with Skype?", and wouldn't/couldn't tell me when the SMS were sent... although the menu options he suggested for viewing the detail of my account history didn't exist in Skype on my Mac. I was also told I wouldn't qualify for a refund for the unauthorised payments because my account had been subject to unauthorised access more than once (although he wouldn't/couldn't give me dates).
He copied & pasted (or typed at 1800wpm) a set of generic security tips, which I follow already, and when asking security questions to reactivate my account, asked several times for details about my credit card - which I don't think I've ever attached directly to my Skype account.
I hated the experience, I don't feel I got answers to any of the questions I asked about Skype security, and I've lost a lot of confidence in Skype as a result.
So apart from anything else I want to know why account features like SMS sending or recharge can't be disabled when it looks like accounts are being used for spam? How about email confirmation of actions like enabling auto-refresh? If the amount spent on my account goes from £4 in 12 months to £34.50 in 6 days, why is that not flagged somehow?
Look after yourselves people, because it feels like maybe Skype won't be looking out for you!

Hi there,
I just got the same issue, seems there is a heavy security problem with our Skype accounts. In two days time, 185 sms were sent using my account, fyi, here are some of them:
November 8, 2013 06:30   2013-11-08T06:30:11+00:00   3,53878E+11   Ireland - Mobile   SMS   0.089   00:00:01   0,089   EUR
November 8, 2013 06:30   2013-11-08T06:30:11+00:00   3,53877E+11   Ireland - Mobile   SMS   0.089   00:00:01   0,089   EUR
November 8, 2013 06:30   2013-11-08T06:30:11+00:00   3,53876E+11   Ireland - Mobile   SMS   0.089   00:00:01   0,089   EUR
November 8, 2013 06:30   2013-11-08T06:30:11+00:00   3,53874E+11   Ireland - Mobile   SMS   0.089   00:00:01   0,089   EUR
November 8, 2013 06:30   2013-11-08T06:30:11+00:00   3,53873E+11   Ireland - Mobile   SMS   0.089   00:00:01   0,089   EUR
I sent a complaint to Skype today, I guess there's little hope on a refund... changed my password and stopped to automatic recharge, we'll see what happens in the following days.

Cannot load money to my Skype account

Hello Skype Community,
Since one year I cannot load money to my Skype account. When I try to do it, I receive the following message:
Sorry!
You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status.
But I cannot find REAL link to contact Customer Support and ask them WHAT the problem is!
Any idea what I should do?
Thank yhou in advance for your kind help!
Greetings
Naim

Hi, Nasko-bg21,
Here is a link to the instruction page on how to contact Skype Customer Service:
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
To get help with the issue you’re experiencing:
Go to the Support request page.
Select the topic you need help with and the problem you’re experiencing. Some information that might help with your problem is displayed.
If you still feel that the information doesn’t help, click the Continue support request button at the bottom of the screen.
Select your contact method. We recommend that you check our Support Network first.
If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.
We don’t currently provide telephone support.
You may skip past Steps 2 and the second half of Step 4 (checking the Support Network, which you are doing here in the Community).
Hope this helps! All payment and billing issues must be addressed by Skype Customer Service.
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Hacked skype account, multiple auto-recharges

Hi. My skype account has auto-recharged (through a linked paypal account) 13 times today (5/9/13) for 10 euros each time, even though I did not even login. I am guessing that my account has been hacked and then someone has made calls that incurred charges (see below) so that it would auto-recharge. Could you please look into the history of how this credit was used/transferred and whether any of it can be recovered? I am now down 130 euros and I did not make any of the calls, nor did I explicity authorize the payments.
Cheers,
Ray

Raymondwu wrote:
Hi. My skype account has auto-recharged (through a linked paypal account) 13 times today (5/9/13) for 10 euros each time, even though I did not even login. I am guessing that my account has been hacked and then someone has made calls that incurred charges (see below) so that it would auto-recharge. Could you please look into the history of how this credit was used/transferred and whether any of it can be recovered? I am now down 130 euros and I did not make any of the calls, nor did I explicity authorize the payments.
Cheers,
Ray
You may need to contact customer service for clarifications regarding those charges, and for further assistance;
http://community.skype.com/t5/General-Discussion/How-to-Contact-Skype-Customer-Service/m-p/431911
For the meantime, it may also be advisable to run a full antivirus scan using a fully updated antivirus software, then change your account password as a safety net (just in case your account was indeed hacked/compromised).
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I have four skype accounts

You have my sympathy, such a frustrating experience - I am posting a question here because I seem to have a very basic problem that some helpful person might assist me with , please, please. I have four skype accounts, I had trouble operating them when I moved overseas and it was easier to get a new one. Two of these accounts were in credit. I now have the user names and passwords but these
accounts all open into "My Account" and there is no credit (now 1 year old at least) on any of them.
Question - how do I get from My Account to mythe screen with my Contacts????
The FAQs section says the screen with my contacts on will open when I login. How do I get from My Account to the My Contacts page?
All suggestions/advice gratefully accepted

Hello,
ALWAYS start your own topic please. Credit balances are lost if you have not made a call within the past 180 days. If you have a payment issue please contact Skype customer service as users here on the community can't help you with those. To help you find the right place for these types of questions please feel free to use the following links:
Refund requests
Problems with credit card/ PayPal payments
Other payment issues
General Payment and prices help
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Suggestions on how to handle "Hacked Skype Account...

I. User Can Still Access Account
Run a full anti-virus scan (and other security scans available in your computer). This may help to detect and remove any elements that the hacker may have used in gaining access to your account.
2. Immediately Change Your Password, preferably with something that is difficult to guess, and not related or totally different from the passwords you previously used.
3. If the hacker also changed your registered email address, changed it back to your own email address. Here is the link on how to change your registered email address;
https://support.skype.com/en/faq/FA96/How-do-I-change-my-email-address-or-add-another-email-address-...
4. Contact Skype to report the incident. They may be able to provide you with further explanation, clarification and helpful advice. Use the Subject Security & Privacy >> Identity theft / Account takeover.
https://support.skype.com/support_selection
5. You can also contact your bank to inform or alert them of the incident if there is a payment method registered in your Skype account.   They may also be able to provide you with additional suggestions, advice, or options.
II. User Can Not Access Account (Password Has Been Changed) – Registered Email Address Not Changed.
Run a full anti-virus scan (and other security scans available in your computer). This may help to detect and remove any elements that the hacker may have used in gaining access to your account.
2. Open the “Forgotten Your Password” page, then request for a new password to be sent to your registered email address;
https://login.skype.com/account/password-reset-request
3. Contact Skype to report the incident. They may be able to provide you with further explanation, clarification and helpful advice.   Select the subject Security & Privacy >> Identity theft / Account takeover.
https://support.skype.com/support_request
4. You can also contact your bank to inform or alert them of the incident if there is a payment method registered in your Skype account.   They may also be able to provide you with additional suggestions, advice, or options.
III. User Can Not Access Account (Password Has Been Changed) – Registered Email Address Has Also Been Changed.
Run a full anti-virus scan (and other security scans available in your computer). This may help to detect and remove any elements that the hacker may have used in gaining access to your account.
2. If your account has a billing or purchase history in the last 6 months, you can request for a new password without the need of your registered email address. just click the link below;
https://login.skype.com/account/password-automation
After acquiring a new password, you can proceed in changing the registered email address to your own email address;
  https://support.skype.com/en/faq/FA96/How-do-I-change-my-email-address-or-add-another-email-address-...
3. Contact Skype to report the incident. They may be able to provide you with further explanation, clarification and helpful advice. They will most likely ask you to provide some details in order for them to verify that you are the real account owner. Select subject/topic Security & Privacy >> Identity theft / Account takeover.
https://support.skype.com/support_request
4. You can also contact your bank to inform or alert them of the incident if there is a payment method registered in your Skype account.   They may also be able to provide you with additional suggestions, advice, or options.
5. If your account has no recent purchase, it may no longer be possible to retrieve your account.   Still you can try to contact Skype to know if you have other possible options.
Note: If for some reason the links to contact customer support don't work, you can also send an email to [email protected]
Useful Links
A. Protecting your Computer
http://www.skype.com/intl/en-gb/security/online-safety/#protecting
B. Skype Security - Protecting your online safety, security and privacy.
http://www.skype.com/intl/en/security/
C. What can I do if someone has taken over my account? (from support.skype.com)
https://support.skype.com/en-us/faq/FA10920/What-can-I-do-if-someone-has-taken-over-my-account;jsess...
D. How can I contact Skype Customer Service?
https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
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skypefordummies.blogspot.com

Skype is useless for this.
They will claim that you the user are responsible, and that they don't need to do anyhing.
So....
Do not allow Skype to autorefill your account when it runs low on balance, and do not store a creditcard, or other payment info with them.
Each user is liable for whatever the hackers can steal.
As this is from recent personal experience, I recommend you to never keep payment information on file with Skype.

Multiple computers and one SKYPE account

I have SKYPE on a PC downloaded plus a subscription for unlimited phone calls. I also want to use the same subscription on a laptop. I haven't yet downloaded SKYPE to the laptop. My goal is to download Skype on the laptop and use the same account and subscription as the one I downloaded and ordered from my PC.
Is there a way to download SKYPE to the new laptop without creating a new account? Am I allowed to use the same SKYPE account from a PC, a LAPTOP, and also a smartphone? Or does each require a unique skype account?
Solved!
Go to Solution.

Before trying to isolate an issue, it's always best that one is running the latest Skype release. Which may in itself resolve the issue.
A new version has just been released August 02, 2011:
Please click the "Get Skype" link at the top of this page and download the normal version of Skype, NOT the beta version to get this new version.
This new version is 5.5.0.113 to check what version you have, using the main Skype client window please do:
Help -> About Skype
Then simply choose the "Already have a Skype Name" option and enter your Skype name.
NOTE: You can also backspace over any name in the logon window and enter your Skype name as well.
About Me You can also use a IP Camera as your camera for Skype video Example Instructions

How to make On Account Payment

Hi all,
How to make On Account Payment.
What is the difference between On Account Payment and Down Payment
Thanks

Hi Siva,
Normall on account payment is a payment which is not against any invoice/bill.
In SAP, we take such scenarios throught the down payment cycle. Downpayment is nothing but advance issued to a vendor which is not against any invoice/bill.
So we can say that on account payment in SAP is handled through Down payment (advance).
Tcodes wrt vendors:
F-47 - Request
F-48 - Down Payment
Tcodes wrt customers:
F-37 - Request
F-29 - Down Payment
Regards,
Kiran

Skype account restricted

I bought a skype unlimited call to India. I am using it for calling relatives, local call and my friends. Suddenly I got an email stating below:
Fair usage policy violation blocking
We have noticed some prohibited usage of your Skype subscription.
As a result, your subscription will be terminated within the next 24 hours, moreover, you will no longer be able to use or purchase any of Skype’s paid-for products.
The suspension of your access to Skype paid-for products is permanent and you will be unable to transfer any existing paid-for products to a new Skype account, or receive a refund. However, you will be able to continue to make Skype-to-Skype calls and send instant messages.
No explanation and nothing.
Is this fair to block my paid subscription without even a single warning? In the middle of my ongoing subscription?
Please note these points :
1)     This Skype id is maximum login on three devices – my two smartphones and a Pc.
2)     Mostly long calls are on selected approx 5 numbers which are of relatives,my wife.
3)     Mostly short call are to my big circle of friends and my wife also uses to call her relatives as this is our family account..cant we do it?
4)     Total no of calls I don’t know is how much but its our account and me , my wife our kids all like to use what we bought. But surely there are not millions of calls we do from this…..
This is so sad and irritating being a such long customer of skype iam facing this. Earlier we used to use the calling option from PC so the calls may be less in number last year but these year we started using skype on smart phones via wifi so our numbers increased….but is this wrong? We are using our smartphones J
Iam real wondering what should I do as I have left around 25 euros in my account and iam the person who was till date so impressed with skype that I have recommended it to all my friends , relatives’…I was a big fan but then this happened…
Please skype customer service team I couldn’t find how to contact you so please consider all the points I said above and before kicking me out let me know my fault..
Pleaseeeeeeeeeee….
My id – [Removed for privacy]
Email – (removed)
Full name : (removed)
phone : (removed)
"Skype fair policy:
Using subscriptions for telemarketing or call centre operations;
Re-selling subscription minutes;
Sharing subscriptions between users whether via a PBX, call centre, computer or any other means;
Calling numbers (whether singly, sequentially or automatically) to generate income for yourself or others as a result of placing the call, other than for your individual business communications (and subject to Section 4.1 of the Terms of Use); and
Unusual calling patterns inconsistent with normal, individual subscription use, for example, regular calls of short duration or calls to multiple numbers in a short period of time.
I am wondering which clause I violated????

Hello,
NEVER post personal data on this public internet website. You just gave the entire worldwide internet your phone #, e-mail address etc. This is an open invitation to spammers, scammers and worse! I've removed the information.
To address your query please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Skype account payment issue

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