Skype keeps disconnecting my internet.

Hello I recently just moved house and acquired BT Infinity 2. Ever since moving house and Internet provider joining skype calls keeps disconnecting my connection. I am currently on a wireless connection and have had BT Infinity since Thursday the 13th of February. If anyone could please help me I would be really happy.
Thanks, Simon.

I cannot currently connect to my Hub with an ethernet cable as my computer is upstairs. I do not understand how I never had this problem when I was on a 2mb download speed connection with Sky but now I have this problem on a 20mb download speed connection with BT.
Is there anything else I can do to solve this problem, I have tried turning my hub off and on but that doesn't seem to work? Would you recommend trying the reset button to make the hub default back to factory settings? I wasnt sure whether to try this since it sounded a bit scary and I didn't want to mess things up more.
Also while I'm here, how would I go about have an ethernet cable port put in my bedroom? Could I get an electriction to do this or would I have to get a BT Engineer to come and install me one as that would be the only way I could get a wired connection from the living room downstairs where my hub is to my bedroom upstairs?

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Skype Calls disconnect my internet.

Hello,
I'm having a really annoying problem here. Skype calls disconnect my internet at random intervals. It ONLY happens when I am in a Skype CALL. I could be gaming, or just minding my own business (staring at my desktop) and it will happen. I've tried several solutions but none of them seem to work. I've disabled uPnP.
I've used a port anywhere between 1000 and 65000.
I've checked and uncheck the "Use port 80 and 443 for additional incoming connections" multiple times. It never works.
Usually what I do is disconnect my computer from the router, and then reconnect it quickly, and it sets everything back to normal. (Normal internet connection). However, if I dont do that my internet will just stay disconnected for an extended period of time. (1-5 minutes, 5 being the longest I've experienced).
I run on Windows 7.
I have Microsoft Security Essentials.
My Skype version is 6.21.0.104
Please let me know if you need anymore information to solve my problem.

That sounds like an issue with your router. Try bypassing your router to see what happens. If you router has any firmware updates available, apply them.

My i pad is new at xmas it keeps disconnecting from internet my lap top is fine and ive tried resetting wi fi on i pad. can u help.

my i pad was brand new at xmas but keeps disconnecting from the internet. my lap top is fine and i have tried resetting the i pad. can u suggest anything else

Hi and thanks for your help, it was only my ipad that kept disconnecting from the internet but i think this happens when there are a lot of users on the same channel. it has been ok today so far, so, thanks again.

Macbook air keeps disconnecting from internet when going to sleep mode

New macbook air keeps losing Internet connection when going into sleep mode. Have tried deleting and re adding network and adding DNS 8.8.8.8 still is disconnecting.
Also, since Lion update 2 days ago Internet is very sluggish
HELPPPPPP!!!

You're not the only one. See here:
https://discussions.apple.com/thread/3704539?start=0&tstart=0
The current fix is to turn off sleep mode or use an Ethernet cable.

Is there something wrong with the new update that keeps disconnecting my internet from my iPod touch 5g?

My home wifi has been disconnected from my iPod touch once again. It happened once yesterday morning and again this morning. After reattempting to connect again and again to the internet yesterday, it finally worked. But now I have the same problem.
I mean, my laptop has no internet connection issues whatsoever. So, I know it's not my internet's fault. And my iPod is practically brand new as well, so I'm assuming there's nothing wrong with it. Therefore, I'm not intending to bring it into the Apple store to have it checked out.
My last guess is that maybe it's some kind of glitch with the latest update? Are any other iPod touch 5g users who are experiencing the same problem?

You are not giving us enough information. A singe move can easiy take more than one GB. Ehne you click on the iPod under Devices in iTunes on the computer a colored bargraph will show the discribution of storage used on the iPod. What does that show? If the "other" category is greater than about 1 GB you can restore yu iPod, sometimes to factory defaults/new iPod is required, to get it to its normal of about 1/2 GB.

My time capsule runs very slowly and keeps disconnecting my internet connection, can anyone help me please?

Hello all I have recently pulled out my 3TB Time capsule and attempted to use it to back up my all Mac network, starting with just my desktop. I gave up on it before and started using Time Machine with WD EHD's which work fine. The reason that I gave up was that the Time Capsule kept freezing and hanging and I couldn't rely on it for a back up. I have reset it to factory settings and reconnected it as per the instructions, using it to extend my network, the hub is a BT infinity setup. Anyway it looks like it is going to run, then keeps shutting down my internet connection and I suspect it is taking longer to run the backup than it should. Has anyone else had this problem or can help please?

What model is the 3TB TC??
If the computer is using Yosemite the setup of the TC needs to be right. It can also be hardware issue if you are talking about the previous gen4.
Here is a list of things that can help with yosemite.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Setup the TC again.
Then redo the setup from the computer with Yosemite.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 for basestation and and TCwifi wireless name.
If the issue is wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round. ie plan on a first and second round of changes to fix this.. hopefully.. I will point out other steps that can be round2.
2. Use all passwords that also comply with 1. but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. If the TC is main router you can skip this point. This is only an issue when the TC is bridged.
Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking.
4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
5. Mount the TC disk in the computer manually.
In Finder, Go, Connect to server from the top menu,
Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only. Do the same for ethernet if you use it.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
You might need to do some more work on the computer itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
Tell us how you go.
Someone posted a solution.. See this thread.
Macbook can't find Time Capsule anymore
Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
Yosemite has serious DNS bug in the networking application.. here is the lets say more arcane method of fixing it by doing a network transplant from mavericks.
http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/

Skype keeps disconnecting

Past week (or whenever i upgrade it to 7.2) ive noticed skype will either show my internet connection being fast(white) slow (yellow)or really bad(where it shows red bars and i'll get the blue loading circle inplace of the green icon saying im online) normally id lose connection to my internet or it would slow down extremely(i.e my facebook messenger would go offline ect ect) but it doesnt do that when it goes to slow(yellow itll tell me my reciving video is bad..which usually means its my partners connecton but then but then 50% of the time itll go red and say im not connected when my internet is perfectly fine
I've run virus scans(avast/malwarebytes) to make sure i dont have anything(whoo clean comp)
I've reset my modem that seemed to work for a little bit then it started up again
I've run disk clean up on my c and d drives just to be sure nd ive also run disk defrag
Any other reccomendatiosn or is it jst skype being a p.o.s?

https://support.skype.com/en/faq/FA1417/how-much-bandwidth-does-skype-need?q=bandwith
These are the bandwith requirements for Skype, I trust you are well within them. You do not mention other factors, like, are you on a wired network? Shared network? Own activity on the network? Securety meassures on computer and network, for instance. (they should be disabled when testing).
Some routers like linksys really do not like multi connections and fast packet rates (and dies).
To get some bearing on whats the cause (status) of the network/call, in a call window, go call > technical info.
This will show you bandwith used in/out, latency (roundtrip), packet loss, relays and other data important to you when troubbleshooting the connection.
Also, make sure your computer is up to date both OS wise and driver wise.

Skype keeps disconnecting me on every platform

I have the latest version on Windows, Mac, and iOS.
I reset my password, disabled Antivirus and Firewall, tried from different locations, and still can't login.
It logs and disconnects me right away, the password I'm typing is correct, and it was working fine until about a week ago. How can I solve this?
Thanks.
Solved!
Go to Solution.

Please unlink your Microsoft account to your Skype account.
To unlink your Skype and Microsoft or Facebook accounts:
Sign in to your account in the website.
In the Account details section, click Account settings.
In the Linked accounts section, click Unlink next to your Microsoft or Facebook account ID.
An information window opens.
If you had a previous Skype account, read the information and, if you agree, select Continue to unlink your Skype and Microsoft or Facebook accounts.
****Once you have unlinked it, please go to your Microsoft account and verify your Microsoft email before you link it back to your Skype account.
If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.

Skype Keeps disconnecting and Re-connecting

HI There, since last week my skype, and a couple of my skype contacts have been experiencing the same problem. Skype will stay connected for a while in the morning and then it will will start disconnecting and showing you as offline. If you whach it, you can actually see it disconnecting, looking for a connection and then connects again for a couple of seconds. I though it was the version that I'm running so upgraded and currently running on version:5.5.0.113 but this has not changed anything. To rule out my company network I tested this at home on my home network with both my Laptop and my Pc and the result is the same. What could it be? and how do we get arround this?

Are you using a wireless network nearby other possible wireless networks, like near or in an apartment/condo like building that might be on your same wireless channel? If so, please see this free program that can tell you if this is causing you issues as well. http://virtualtelephoneservices.com/modules.php?name=News&file=article&sid=8 If this is a laptop/notebook, it could be overheating, during long video calls, this free program can tell you if this is the case. http://almico.com/speedfan.php

Skype & Nicecast disconnecting, but internet, mail, and IM work fine?!

Hello Everyone,
First let me start off by saying I've had this problem 5 days now. And it's getting rather annoying. The problem I've been having is that while talking on skype, it will completely drop the connection, at completely random times. Additionally, when I'm broadcasting on Nicecast for my internet radio station, it will tell me the connection failed. However, mail hasn't had problems, safari works fine, and other IM programs work well (yahoo, AIM, MSN, etc). I've spoken with Comcast, and it's not my internet connection, I've re-installed both programs, that didn't fix it either! I don't know what to do at this point, I'm completely dumbfounded as to what could be wrong.
Any assistance would be appreciated.

We have a mixed wireless connection. Connecting via Ethernet cord fixed problem... but I don't want to be wired in

Server 2012 R2 RDS sessions keep disconnecting over internet

We are connecting to a hosted application which we are experiencing continuous disconnects. We have verified through continuous network monitoring on both ends that the network is not experiencing any significant outages or latency which would cause
the disconnects. We have asked the vendor for the configuration of the hosted solution information provided is that.
Application is hosted on a Virtual server and hosted on both Server 2012 R2. running Terminal Services. My background is a citrix admin. But it is my understanding that there could be a front end software loadbalancer that has configurations
of timeouts.
Can anyone provide me some areas to look to try to pin point this needle in a haystack?

Hi Shane,
I suggest you analyze the Terminal Services operational logs to get more detailed information regarding the disconnect issue.
These logs are located under Applications and Services Logs\Microsoft\Windows.
Best Regards,
Amy
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

My Skype is disconnecting constantly

My Skype keeps disconnecting for short amounts of time (like maybe 30 seconds) and then reconnects. It does this constantly though. It happens at least every 5 minutes (sometimes even every 2 minutes) when it is at its worst. I have tried searching for an answer but nothing seems to be working. I reinstalled skype and it still happens. It could be my internet but while my Skype is open and i am in a call, any games, videos, webpages etc. do not lose internet connection when Skype does. Also, sometimes after disconnecting and reconnecting a few times it will force me to hang up and sometimes I will not be able to rejoin any calls until I logout then log back into skype. Please help. Thanks in advance for any help.

Mac OSX 10.8.5
Internet Connection: 60 Mbps Down/ 5 Mbps Up
Skype Version: 6.15 (355)
Via Wireless Connection:
I am looking at the Skype Preferences:
Advanced Settings:
Incoming connection port: 52743
Could this be the culprit:
Going to search Voice Over I P (VOIP) and incoming port and see if
something comes up.
Manu
Attachments:
Screen Shot 2014-10-07 at 2.14.14 PM.png ‏87 KB

My airport extreme keeps disconnecting

My airport extreme keeps disconnecting from internet. This never occurred before I changed my router to the new extreme. It seems to be a piece of ****. I Tried all the solutions posted in the forum for no avail. I'running Mavericks in an iMac 2008. Anyone found a solution ?

I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.
If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Continue with step 2 in the first set of steps.

My internet keeps disconnecting

Hi,
I have seen many posts now about macusers having the same problem as me. I have recently upgraded to IOS Lion and have kept the software updted on a weekly basis.
For some reason my wireless internet keeps disconnecting at speradic times during the day and it has become very irritating. It is not the connection as my PC, Iphone and Ipads are connected while both my Macbook pros decide to go wandering. I never had this problem when i was using the previous operating system but i see other uses had problems with that as well.
Does anyone have any fixes for the problem or know of any patches that can solve the problems. Please help a very irritated Macuser.
Thanks Nobby

Well try upgrading the firmware of the router & keep on holding tightly
the reset button in such a way that power light is blinking on the
router & then do a complete network power cycle i.e., unplug the power
cables from the modem & from the router & then plug in the power cable
to the modem first once all the lights are solid green you could plug
in the power cable to the router & check out it will definately work!!

My 1st generation Time Capsule/2007 keeps shutting off and disconnecting from internet? What could be the problem? How long do the Time Capsules usually last?

My 1st generation Time Capsule/2007 keeps shutting off and disconnecting from internet? What could be the problem? How long do the Time Capsules usually last?

That it is still working is miraclous.. most have died.. lots started flaking out at 18months to 2years..
See deadtimecapsule.org
The few that remained now seem to have reached EOL.. you can repair if you have some skills.. fairly cheaply.
But it is well and truly time to replace.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair

Skype keeps disconnecting my internet.

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