Slideshow In-browser editing issues.

After I edit the slideshow via in-browser editing, I choose "sync with web version" in Muse. Two things:
1. The newly uploaded thumbnail is cropped oddly.
2. The slide uploaded via in-browser editing does not sync.
Basically, the client goes to the site and makes a bunch of edits that I cannot sync in Muse. Only the thumbnails edits show up, and most of the time they show up randomly cropped.
This is driving me crazy. Any ideas?
Thanks!

Thank you for the reply.
We are publishing to BC, where the client has access to upload content. When the site is ready, we’ll publish to our own FTP host.
No warnings when updating the slideshow.
The crop issue happens only when we sync, yes. The thumbnails changed by the client look fine on the live site. Below is a link to the page:
St. Croix Sensory | TRAINING
As you can see, the thumbnails do not match the image in the slideshow. When the client changes the thumbnails, and images in the slideshow, they look fine and match. When we try to sync, only the thumbnails show up. When we update/publish to BC, we override the changes the client made because we're not syncing properly with the live site.
I appreciate your help. Thank you.

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Slideshow In-browser editing issues.

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