Slow/Non-existent LTE Service in Soho/NYC

I have an iPhone5 and work at Broome and Sixth Avenue in Soho NYC. When I initially switched from AT&T to Verizon last year I was getting slow but decent 4G/LTE speeds at work. but for the past 3 months service has been non-existent all day indoors. When I turn off LTE service on my phone and go to 4G it is about 10 times faster.
My questions are:
Why doesn't the phone automatically switch over to 3G when there is no LTE service?
And why do I get for bars and the LTE indicator when the service is so slow I cannot even run a speedtest or connect to any apps' servers?
thanks!

The second question - you have "service" as in you are connected, but Verizon has had capacity issues with LTE in NYC for quite some time now (and have not made any noticable improvements in at least the past year apparently), so you will constantly see disconnects or slow speeds....
Some related open threads for midtown, but apparently downtown and soho are suffering now as well (look at the "support" discussed in these threads as well...sadly, nothing to brag about to your friends on other carriers in NYC)
https://community.verizonwireless.com/thread/798232
https://community.verizonwireless.com/thread/783107
https://community.verizonwireless.com/thread/787806
Just a hunch - if a VZ rep responds to your post, you will get a response similar to the following:
"What's your zip code? Let me investigate the issue.  We want you to have great LTE speeds.  Have you ever had a trouble ticket open?"    Then once you supply the information, it will go unanswered or you will be told that they either a) see no issues with the area, or b) acknowledge capacity issues, but can't tell you of any upcoming improvements.
Sorry, probably not the response you were looking for...but it's the unfortunately sad state of VZW in NYC these days.

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    You could try this as root:
    # sysctl -w net.ipv4.tcp_syn_retries=2
    or even add this command to your /etc/rc.d/rc.local file

  • Droid Charge bad phone/failure - verizon support non existent

    >>Duplicate post removed for cross-posting violations of the Verizon Wireless Terms of Service
         See Droid Charge bad phone...  for original message<<
    Message was edited by: Verizon Moderator

    Why would they sell a phone that was defective?   Why do they not own up that the device did not and has not functioned?   
    Let me add some other issues I missed.
    7) Dials multiple times the same number.
    8) Dials the number minutes after trying to call a phone number
    9) constantly force closes applications.
    10) Battery life is non existent (I have bought at least 8 spare batteries)
    11) Slow to respond
    Let me just post what I have done.
    1) I stopped by a store
    2) Called customer service
    3) tried to create a question in forum and verizon deleted it.
    >>Post edited to remove discussion of moderation.  Please send a Direct Message to moderator if you have concerns about moderation.<<
    Message was edited by: Verizon Moderator

  • I keep getting calls from non existing area codes and phone numbers.  They are never the same number twice.  How do I stop this?

    About a week ago I started getting phone calls on my cell phone from numbers that do not exist, including the area codes.  I can not report these to the Do Not Call list because the area code is non existent.  I'm getting these calls all the time now and never from the same number twice so there's no point in blocking them.  If I answer I may or may not get a person who has an accent from India so heavy that I can't understand what they are saying.  This is getting to the point where I just want to cry I'm so frustrated.  Anyone else having this issue or does anyone know how to stop it?
    Thank you

    I'm sorry that you are having all these troubles. I have sent you a private message.
    Anthony_VZ
    **If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
    Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

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