Smart guides labels appears but sometimes NOT.

Question

When I am using smart guides in illustrator cs6 it is problem which makes me nervous.
When I select point, handles appear. When I move next to handle top the label appear. But SOMETIMES NOT appear, SOMETIMES APPEAR. It is terrible.
- It might be nice when labels ALWAYS APPEAR, WHEN I AM NEXT TO HANDLE TOP or NEXT TO THE ANCHOR POINT.
Because then I know, that when label appear, I can work with that concrete handle, or point.
I know, that it depends of the snapping tolerance, which I can set in Preferences. But when the snapping tolerance is too high, it is unpleasant to draw anything. When snapping tollerance is high i can draw objects on A4 leter which is usual, but my lines and handles are attached anytime when I do not want.
When I do not use smart guides it is unpleasant to draw lines too. Sometimes I grab handle when I want, but sometimes I fail.
I think it may be a good solution if you fix it so that the snapping tollerance will be lower, but labels will appear sooner and reliably.
I like Illustrator, InDesign and Photoshop. But this is the reason, why Illustrator makes me crazy, when I work there. Thanks

Answer 1

David,
I do not have align to pixel grid or snap to grid turned on
It sounds as if Illy thinks the former.
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html