SmaterMail can Mail.app problem

Just upgraded to Snow Leopard, and am using the opportunity to move IMAP mail accounts to Mail.app from Entourage. I was able to migrate my gmail IMAP account successfully, but I have another account through SmarterMail. The mailbox is showing up on my Apple Mail listing, and the connection doctor indicates that the login is fine, but no messages are showing up in the Inbox! Checked the server settings several times, and rebuilt the mailbox as well.
Before I go back to Entourage, anyone else see this and have a fix?

Open Mail. Select Preferences from the Mail menu. Click the Rules button in the prefs window.
In the new screen, click the Add Rule button.
In the new screen, take a look at what's offered in the first pulldown menu, see whether you can use any of the several parsing criteria for your purposes. Note that you can add additional rows of criteria.

Similar Messages

Mail app problem

My wife and I have seperate user accounts on the macbook. When I ran the mail app in her account it asked for some set up info, which we entered based on what was being used in her imac. Didn't do much with it for a day or two and then when I came back to it I was unable to connect to the defined POP server (Connection Doctor window showed POP login failing). After fiddling around a bit with no success I decided to delete the mail account info (via the - button from mail->preferences->acounts) and create a new one. The account info appeared to be deleted then but we got a multicolored spinning wheel that woudl not go away and ultimately had to force quit the mail app. Now when the mail app is launched all we get is the spinning wheel and all we can do is force quit the mail app. I tried to find out how to run the mail setup assistant again but could not find any info on how to run it or where to find it. All I found was info that said it would run the first time mail app was run.
Dose anyone have any pointers or know what I should do to resolve this mail app problem?
Thanks
Craig

There are several threads on this in the forums. Search for "Mail spinning beach ball."
Essentially, there is something wrong with the Mail folder in ~/Library/Mail/. Move the Mail folder to the desktop and restart Mail. It will create a new Mail folder. You can then import anything that was in the old mailboxes.

Can Mail.app 3.3 Work on 10.3.9?

Hi all,
I'm letting my wife use my computer for some weeks and I want to simply take my whole Mail folder and chunk it over onto her computer. Trouble is I'm using 10.5.4 and she's using 10.3.9. Can I still do this wild thing? Or must I try to export four years of mail in some format that her older Mail version can read?
Please please tell me this will work!
Thanks,
Franz

Hi, Franz.
Can Mail.app 3.3 Work on 10.3.9?
No. Mail 3.3 requires a later OS. It won't run in Panther.
If you are swapping computers with your wife for a few weeks and need to make her old Tibook compatible with your Mail files, consider taking the following temporary measures:
1. Make a bootable clone of the Tibook's hard drive on an external drive. Verify that the clone is bootable and all in good order.
2. Erase the Tibook's drive and install Leopard on it so you can use it while your wife has your machine. Note that if the Tibook is slower than 867MHz, Leopard isn't supported on it.
3. Use it until you convince your wife to return your computer to you. (Good luck with that!)
4. Transfer your own new data from the Tibook onto your Mac.
5. Clone the backup of your wife's drive back onto the Tibook, restoring it to exactly the condition it was in when she handed it to you.
6. Transfer your wife's new data from your computer onto the Tibook. Note, of course, that data created by the new versions of some apps on your machine won't be readable by the older versions of those apps on her machine. Your wife will have to be very careful about what apps she uses and/or what file formats she saves data in while she has your Mac.
On the whole, I suspect the temporary computer swap is going to be fraught with land mines for both of you, and I strongly suggest that if there's any way you can afford just to get your wife a new computer comparable to yours, you do so.
Message was edited by: eww

Snow Leopard mail.app problem

I just upgraded 2 iMacs at home with Snow leopard and am having a problem with mail.app. I have 13 e-mail accounts on my box, and my wife has 6 e-mail accounts on her Mac. We have never had problems with e-mail before and Leopard and Tiger would go through the POP accounts in order, 4 at a time, until all the mail was downloaded in all the accounts.
What is happening now is that the mail.app is trying to get ALL the mail at once and trying to access all 13 POP accounts on my Mac, and all 6 on my wife's. It will only grab the first 4 POP accounts and show errors for the rest (and take them offline). I get the "*Unable To Receive Mail - There may be a problem with the mail server or network...*" error for the remaining accounts. The only way I can get the rest of the mail is to go through each account, control-left click, and select "Get New Mail from "[email protected]". Needless to say, this is a real pain in the butt as I do get a lot of mail and prefer it to come in properly in the background.
This is happening on both iMacs so it can't be an isolated thing. Anyone know of a fix for this??

I'm having the exact same issue. I've spent hours rebuilding mailboxes, passwords, and keys. I can often go days before the mail will actually be seen in these offline boxes. Apple - we need this fixed!

STRANGE mail.app problems - Help!

A client's mail is severely screwed. here's a (brief) summary:
OS 10.3.9
Client had mail hang & spin while having 3 replies open. Stuck in a loop, tried numerous Disk Warrior, repairs, permissions, etc etc etc... Client's Mail folder in ~/Library/Mail is huge, over 9GB (many mailboxes).
*Oddest thing: THAT mail folder cannot be copied over to external FW Hard drives (tried 2) hangs after 806mb. Got a strange error about "Incoming mail cannot be read or written" - words to that effect. I've never seen such a thing. I can't even backup that mail folder to simply wipe the drive to update to Tiger.
ANY help appreciated!!
Chotty

Finally I've figured out what happened for not syncing anymore what I did on the Mail.app mailbox of my Professional Exchange account.
So, the problem was the MailTags plugin: http://www.indev.ca/MailTags.html
I don't know if it was after the Trial Period that went rogue, or this has happen since the install, but when I've uninstalled it, it worked just fine.
Hope this help someone with the same problem.

Mail app problem after Mavericks install

Dears,
I have install Mavericks yesterday.
Since then i have problems with Mail app.
Each time i try to open the app it stops immediatly.
I shutdown the Mac and start it over. Again same problem.
Pls help...
Regards,
Laurent

You can try this...
Go into Terminal and type in the following:
defaults delete com.apple.mail ColorQuoterColorList
Good luck.
Message was edited by: J.K. ROFLing

HELP FOR SOME MAIL app PROBLEMS IN MAVERICKS!

As many of you, I was having great difficulty opening Apple's Mail app in Mavericks. The type of problem I was having is this:
When trying to open Mail for the first time in Mavericks, I would get the message that the database needed to be upgraded; the process would start, but Mail would become unresponsive. The progress bar stopped in the middle and only a forced quit could close the application.
I noticed the following:
The actual files and folders in User/Library/Mail/V2, remained unchanged from the time before my attempt to open Mail, and for me no other changes were made.
I took the opportunity to move a copy of the V2 Folder to my Desktop for safekeeping. Trying to open Mail without this folder just caused the app to ask me to designate my accounts anew, which I had no intention of doing.
I then tried adding back items into the empty V2 folder. Adding back all of the mail accounts and mailboxes except for the Mail Data folder had no effect, except that a new Mail Data folder was created, and the Mail app still asked me to designate my accounts anew.
I then added back the first half of my old Mail Data folder contents and allowed the copy process to overwrite the files in the newMail Data folder; there was still a problem.
Finally, I took the remaining files and one folder from my old Mail Data folder and added that to the new Mail Data folder. When I was asked to relpace matching folders and files I did that and whatever was left untouched by the file copy, I let stay there.
The Yellow taged files were the first half I transferred back.
As long as you have a protected copy of your Mail folder, you can try variations of the above. This is what worked for me, and I hope it is helpful to some or all of you.

Finally I've figured out what happened for not syncing anymore what I did on the Mail.app mailbox of my Professional Exchange account.
So, the problem was the MailTags plugin: http://www.indev.ca/MailTags.html
I don't know if it was after the Trial Period that went rogue, or this has happen since the install, but when I've uninstalled it, it worked just fine.
Hope this help someone with the same problem.

Mail App problem with iCloud

For almost a month ago I have run into a problem where the Mail App on my iMac (Intel) with Mac OS X Lion shows a pop-up window that it cannot connect to iCloud. It prompts for my password and if I enter it, some times it immediately pops up again, or it can take a couple of minutes. Some times it just works for a few days.
This is very annoying and it has cause problems that I've not been able to send important e-mails.
Anyone experienced this?
Anyone have a solution?
Sincerely,
Andreas

Not sure,but are thseyour settings?
iCloud Mail setup, even in 10.4/10.5…
Don't delete your old account yet. Just setup a new one in Mail>Preferences>Accounts, little plus icon. Choose IMAP as account type, not ,mac or MobileMe.
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password

Mysterious, annoying, huge mail.app problem.

The last month the mail on my iMac has a very big problem. I am running the 10.5.6 with all the mail updates.
Out of nowhere my Mail.app starting acting very funny. It will start the mail download process and it will indicate the number of messages and the progress. It will however keep on downloading and the indicator will keep on spinning for ever. Not all the mail is downloaded, even if leave it over night . I will try to quit and it will not. I have to force quit. And when I open it again it will re-download the the same messages again.
1) I recovered the mail folders and the .plist files from the time-machine, but no luck.
2) I start deleting some of the accounts but I had to delete all minus the MobileMe account.
3) I copied the same files from my MacBook Pro and still no luck
4) I reinstall the MacOSX (10.5.6) and imported the files my oldest backup. Still no luck.
As you see I am out of options. I don 't know what else to do.
Georgios

Georgious
Have you tried going to your server's web address to look at your inbox with a web browser? Perhaps someone has sent you a huge file that Mail is having trouble downloading. If so, you can delete it with your web-mail access.
Francis

Horrible gmail mail.app problem

Hi guys.
I use mail.app 2.1.3 to check my gmail account (via POP). Lately, I have been having three nasty problems, which may or may not be related. Note that I have zero rules set in mail.app and do not have the spam filter turned on. I am using the spam filter in gmail.
1. I get mail, I can see it in my gmail box, but it doesn't come into mail.app. This happens about .1% of the time, or one mail every two days. There's one example where it has happened three times from the same person, but other than that it appears to be random. Since I don't look on the web for my mail and since I get a ton of mail, this is a huge problem.
2. Mail can be delayed for one or two days. For example, a friend also has gmail and we're both signed up with an online service (Basecamp). Sometimes she'll get a notification a full day before me.
3. I don't get mail. I can chronicle mail people have said they've sent me, I can see it in their out box, and it's not in my gmail box, spam or otherwise, based on doing straightforward searches within both my gmail and my mail.app.
By the gods of Wozniak, all help is welcome!
thanks
seth

Hi Seth.
Do you access this mail account from more than one computer or device? Gmail doesn’t let the same message to be downloaded more than once via POP...
As for messages not even arriving at the server or being delayed, well, that’s clearly a server issue that has nothing to do with Mail. Looking at the timestamps in the full headers of the messages that arrive late may allow you to determine which server causes the delay...

Wierd Mail.app Problem

Hi all,
I use Mail.app on a dual 2Gig G5 with 10.4.9. I have a variety of POP and IMAP accounts. All function well, including Mac.com, except for a Cox.net POP account which can send but not receive mail. The account setup (send receive servers & ports) has been confirmed to be correct, and I'm able to access my Cox mail via their webmail portal.
Thoughts, anybody?
I just had a non-productive chat with a Cox techie who recommended that I call Microsoft for Outlook assistance. So much for Cox's expertise.

You’re welcome.
Sometimes messages left on the server clog up the account there, or Mail chokes on a message it cannot download and that prevents it from downloading the rest as well. Solving this problem will probably require removing one or more messages from the server. What are your Preferences > Accounts > Advanced > Remove copy from server settings for this account?
You may tell Mail to remove from the server all the messages that have already been downloaded by means of Preferences > Accounts > Advanced > Remove now. Alternatively, you may use the Account Info window to remove specific messages from the server — choose Get Info (⌘I) from the Action menu (gear icon) located below the mailbox list in the main Mail window. And if the account allows web access, you may also remove messages from the server that way.
Try removing from the server messages that have already been downloaded and/or the first message not downloaded yet (i.e. the message that Mail appears to be choking on).
You may want to try to download those messages with another mail client such as Thunderbird first, to avoid losing them — and use Eudora Mailbox Cleaner to import them back into Mail afterwards if you wish.

Interesting Mail App Problem with 3G

OK
First off, I haven't had a chance to hit a computer to update to 2.2, Just moved to a new city and no high speed internet yet, maybe I can get a free update at a local Apple Store, See what happens here.
But from the sounds of it and forum posts. its caused more problems then 2.1
Anyways, Iphone 3G is using 2.1
I added a Hushmail IMAP Account to it.
I followed their Mac OS X Instructions and I can send and recieve email no problem.
But,
If I turn on push 15 mins, send a test mail to myself, my main mail ICON isn't showing a red number above it when I get email, It will make a quick vibrate and noise, but no number.
Second, I have searched and searched.
My Email isn't going into the MAIN Inbox in the Mail App
Seems like it is being dumped into a Seperate INBOX folder below the main INBOX.
I can see my spam mail folder etc as subfolders below the main INBOX and the INbox folder its dumping my mail into.
I have tried adding /INBOX, INBOX, /Inbox, Inbox to my IMAP Path prefix and that doesn't seem to fix it and make my email going into the main INBOX.
Hushmail just got a email from me asking them about a IMAP Path Prefix, see what they have to say.
What does everyone else think here to solve this problem with the Updating and getting my email into the Main INBOX instead of a Sub-folder Inbox.
Thanks for looking
Total_War

Not sure,but are thseyour settings?
iCloud Mail setup, even in 10.4/10.5…
Don't delete your old account yet. Just setup a new one in Mail>Preferences>Accounts, little plus icon. Choose IMAP as account type, not ,mac or MobileMe.
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password

Mail app problems (duplicating email downloads)

in my Mail app, i am having a problem with receiving "duplicate" emails. i will get an email, and after in downloads to Mail, the "spinning circle" (next to the INBOX icon) keeps on spinning...then a duplicate of the email downloads. to stop the "spinning circle". i have to "force quit" Mail.
i have the option with Road Runner to get emails from their "WebMail" website. when i log-in, i see the email that is duplicating in Mail...plus other emails that has not been downloaded in my Mail application.
if i delete the "duplicating email" in RR Webmail, and launch Mail again, the "other emails" that i see in RR WebMail will download.
and if there are other new emails, the whole scenario will go over again in Mail.
i talked to a Road Runner technician and he tried to find a preference in the Mail app that will allow Mail to give a bit more time for Mail to download emails with larger attachments (2mb and up). he said that Mail is not giving enough time to download the larger emails, so it is "bottlenecking" the large email and other emails after that.
Just wondering if anyone knows about this problem, or if anyone knows if there is a preference in Mail to "extend" the download time for larger-sized emails......
thank you....

I am having this same problem. How did you solve it?

Asha 201 Mail app problem

The mail app on my asha 201 doesnt work,how can i resolve it,coz wen i open it,it says conflicting apps
Moderator's note: We provided a more topic-related subject as the post was moved to the appropriate board.

Hi Akaa,
You can try to perform the steps given on this thread: http://discussions.nokia.com/t5/Cseries/conflicting-applications/m-p/1588808#M37372. Even though the issue is not specifically about the Mail app, it has the same error message.

Mac Book Pro Mail App problem

I have a 3 month old MacBook Pro that has developed in the last 3 days a strange problem within Mac Mail app. When I send or reply to a email message it shows up in the email thread or sent messages folder as a COMPLETELY different email to an entirely different address. The incorrect messages/addressees that appear are from emails sent several years ago. It appears that my emails are being received normally to the recipients (what I actually sent is received, instead of what is appearing to me as what I sent), but as the thread continues or new messages are exchanged the thread is meaningless and garbled.
Running Mountain Lion
I've tested sending email through both my Comcast server and iCloud. Same problem either way. Virus, malware........?? THanks for any suggestions

Hi kezart,
Thanks for using Apple Support Communities. Try rebuilding the mailboxes and see if that helps:
Mail (Mavericks): Rebuild mailboxes
http://support.apple.com/kb/PH14958
Cheers,
- Ari

SmaterMail can Mail.app problem

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