SMB printing still busted

I've seen many threads where there are some fixes, such as for hijack. However, I still haven't seen anything that repairs the SMB print function. Do I really need to perform a re-install from the CD and manually update the machine without the sec. update to print again? Right now I have to VM to Windows and print from there.

Yeah I have tried all of the posted suggestions in that thread as well as many others. Nothing works. I have left feedback for Apple and hopefully along with all the other posted feedback, they'll actually fix the problem. In the meantime, if anyone has a cure or fix that I have not mentioned, please feel free to post.
Thanks!

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HP Officejet Pro 8000 Wireless Printer: Still getting vertical white streak on copies

HP Officejet Pro 8000 Wireless Printer: Still getting a vertical white streak down pictures. I have changed the yellow/black printhead. One helps note says I should try cleaning the scanner glass. Where is the scanner glass, and how do I get to it?
Any other possible solutions for getting rid of the vertical line? Thank you.
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HI,
THis looks like a issue with the printer itself as it indeed is a vertical mis. A cartridge issue would cause a horizontal issue. What you can tru is cleaning the carriage rod, the metal bar that you see in the printer, and carefully clean the transparant strip. Do this very carefully as its pretty delicate and if it breaks the unit is ready for trash.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
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How can I fix my communications error be my HP officejet j6480? The printer still works.

How can I fix my communications error between my Mac OS X and my HP Officejet J6480? My printer still works.

It is an HP Office jet 4635...%help

I have CS4 and a new comp. & printer & still when i print the image printed is an 1/8 of the size

I have CS4 and a new comp. & printer & still when i print the image printed is an 1/8 of the size

See this support document. http://support.apple.com/kb/TS5185

The last page i printed still in the monitor next to the icons

The last page I printed still in the monitor next to the icons lake a big picture.

Hello ovd,
I want to make sure you get some help for your issue. To do that I need you to provide the type of printer and computer you are using.
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HP Photosmart Prem C410 Series Driver Class Driver Printer Still In Word Drop Down

I have a printer that I no longer wish to use that will not remove itself completely from my system.
I've done all the necessary steps of removing it from the control panel.
I went to printers and devices and right clicked to remove the printer.
The printer still shows up in Microsoft Word with the message "Error - Delete - Offline - 6 documents waiting"
Some of the steps mentioned in the forum are not available to me such as going to "Print Management."
Please assist with this annoying issue.
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Hi,
That happens due to some documents stuck in the queue.
Reboot your PC and check if the printer icon disappears.
If it still exists, go to Devices and Printers, right click the printer and select See what's printing.
Click the top Printer menu and select Cancel all documents, then return to Devices and Printers and check if the printer disappeared.
Please let me know the results,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

IPhoto 9.6.1 printing still freezes

After the update today printing still freezes iPhoto.
I have 1 old print in the queue. If I try to print a new one or try to go to the printing queue iPhoto freezes.
Is there any way to delete the print in the queue or to fix this problem?

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

Even after restarting my browser and activating my smart print add on, smart print still won't work.

I installed the smart web printing which didn't work. Then months later I found the updated Smart Print that requires installing the Bing bar, which I did. Both add ons are installed, activated, and my IE9 has been restarted. However, all I get when I click on the smart print button is a new tab opens up that is an exact copy of the tab I have open. My Smart print experience looks nothing like the video where HP shows the tool in action. What gives.

Thanks for replying.
With it connected via WiFi, the printer component of the MP600R uses a Canon proprietary protocol called canonijnetwork to advertise itself on the network. The scanner component uses an Apple protocol called Bonjour. Since you were able to add the scanner then it shows that Bonjour is working and your issue is with the Canon protocol.
One thing to note about the canonijnetwork protocol. It can take several seconds longer than Bonjour to make the printer appear. So when you click add, you will see the scanner first. And if you wait another 10 seconds, you should see the printer.
If the printer still fails to appear, it can be due to a driver issue, as it includes this canonijnetwork module. So I would suggest that you connect the MP600R to the Mac via USB. If a driver is needed, it should be automatically downloaded v10.72.1.0 from Apple. With this USB connected printer now in Printers & Scanners, check that you can print. If you can, then disconnect the USB cable and see if you can now add the wifi connected printer.
One final note. If the above all works for you, remember to remove the printer that was created for the USB connection. If you try to print to this, it will always give you an error as it is no longer connected to the Mac.

Officejet 8100 unable to connect to printer, still prints half the time

Just started getting a pop up today. Every time i print to the 8100 it tells me it can't connect to the printer, that it can't find it over the network or wirelessly. But, it still prints most of the time. I've tested the connection with other USB cables all of them are about 4ft long. They are not going through extenders or hubs, all directly connecting to the computer. I've unplugged all other USB devices (except keyboard and mouse, which are both dell generics the computer came with), and i've tested it in each of the USB ports. I ran the scan doctor another post mentioned and it came back with no errors. Though the printer still prints, it fails to print a good 3rd of the time. only way to fix that is to unplug the printer from the computer, turn it off, plug it back into the computer, then turn it on again. Really, incredibly inconvenient here.

Hi , Welcome to the HP Forums! I understand that your HP Officejet 8100 is unable to connect, even though it still prints half the time on Windows 7. I am happy to take a look into this for you! Please try the steps within this guide, 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Windows 7, and let me know what happens! Hope to hear from you soon! “Please click the Thumbs up icon below to thank me for responding.”

Hp 7510 Printer Still not able to access eFax!?

Why it is taking so long for HP to fix the issue regarding the eFax function on this printer? The reason I purchased this printer because of the fax funtion. But now, it keeps on saying "Connect to a Network"? will it is printing wireless from my phone and my notebook. After reading some of the POSTS here, this has been an issue for over 6 months and HP still not able to find a solution? if no solution is provided, will HP offer a refund or a replacement to a newer printer? This has been my 3 HP printer and this could be the last since they are no longer supporting their own products. BAD-HP!

I have brought your issue to the attention of an appropriate team within HP.
They will likely request information from you in order to look up your case details or product serial number.
Please look for a private message from an identified HP contact.
Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Aardvark1
I work on behalf of HP
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Printing to windows printer via SMB - Printing garbled text

Hi all.
I have been working on this issue for around 3 hrs this morning and finally figured it out. Thought I'd post what I did to help others with similar issues.
Here's my set up:
I have a PC with HP photosmart printer connected to it. I've a Macbook Pro that I connect to the PC via SMB protocol for file sharing. If I wanted to print from the mac to the printer I had to disconnect the printer form the PC and directly connect it to the mac. I wanted to be able to print from the Mac to the printer via the PC. Should be that hard right as I have already successfully file shared via SMB.
Well it was a little difficult. I did many a search on here and the web and eventually found the following article:
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh2231.html
So, following these steps i tried to print a single page word (office 2008 for mac) doc from the mac. Hey presto! The printer kicked into life and started...
...problem was it spewed out around 20 pages of Garbled text! I tought it might have been print jobs stacked up from the last unsuccessful attemt at doing this but no, no jobs there. Thought it might have been Word/office for mac, etc. so tried to print from Text Edit but same thing.
After hrs of screaming, F'ing & Blinding I finally figured out it was to do with what printer I had it set up on. I went into Print & Fax in System Preferences, highlighted the printer and clicked printer setup tab. In the drop down tab I selected printer model. It was set on Generic.
In the drop down list there it shows a huge selection of printers. my particular model was not there so I chose the closest thing and selected that.
After exiting all that and trying again it worked.
I'm very happy.
Adam

Hi iVirtual, what Mac OS are you running, Leopard (10.5.4) or Tiger (10.4.11)? Also, is your printer directly attached to your pc or is it a network printer directly on the local area network? One last question, do you have a firewall (like Trend Micro or Norton Internet Security) on your PC?
From my Mac running Leopard, I have no problem printing to a printer directly attached to my WindowsXP machine. However, I don't have the same luck from my Tiger Machines.
When I print to any networked printer (by that I mean printers directly attached to the network) from the WindowsXP machine with SP3, I always have to use the IP address. The printer.local name no longer works since I installed SP3.
simonparker, If your printer is directly attached to your PC using a USB cable, I don't think you'll be able to see it with the Bonjour Printer Wizard application. Since your printer is shared, you might check your WORKGROUP name on your PC. Something you might check is this:
Do you have a password on your user account on the PC? You'll probably need a password on your PC account. I don't think you can share anything if you don't have a password (I could be wrong, but it has never worked for me without a password).
On leopard, when I added the printer to the Mac I did this:
1) bring up System Preferences/Print&Fax
2) Press the + sign under the printer list, when the add window pops up, choose the "Windows" icon and you should see your workgroup name in the left list.
3) Choose the workgroup and it should populate with your machine name.
4) Select the machine name in the middle list and you should get a login and password dialog box.
5) Enter your PC's Username and Password.
6) You should see a list of shared printers in the right most list.
7) Select the printer and then select the driver.
Your printer should now be configured on the Mac. I know that I had to enter my PC's user name and password several times before I could print.

Acrobat PDF Printer STILL freezes when pasting filename into Save dialog

Ref: Acrobat Printer Freezes on Save when CTL+V is used
No change in Acrobat X. Printing system still freezes up entirely when pasting a filename into the Save dialog, when printing to Adobe PDF printer. Most often from Firefix (all versions through 28.0) but from other programs as well (also happens from MS Outlook 2010 32 bit).
Any chance of an update from Adobe?
Acrobat Pro X on Win 7 64 bit. Multiple systems exhibit same behavior.
Same issue occurs in Acrobat XI Standard.
Workaround is possible by manually typing in filename, or renaming, but clearly this should not be happening. If you forget, it requires a lot of steps (or a reboot) to try again.

If you copy text directly from FireFox (or Word, or pretty much any program, other than Notepad), and try to paste into the Save Dialog to save your PDF, guaranteed crash.
HOWEVER, if you paste the text into Notepad first, and then copy it again, you can then paste into the Save dialog no problem. This is why the "test" that the Adobe rep did to recreate the problem was pointless: He managed to re-create the one workaround method that DOES work, instead of actually trying to do things the way that were causing the issue to show up.
The problem appears to be related to any sort of "rich" text. Windows ignores the "rich" information and only keeps the text if you paste into a filename in the system. So Windows handles it just fine, it's Adobe's save dialog that can't handle it. Copied text from Firefox is usually pretty clean (IE is worse), but there must be some formatting remnants in there that are giving Adobe fits (instead of properly ignoring them). It may have something to do with 64-bit Windows and 32-bit Firefox and 64-bit Acrobat all coming together? Copying and pasting between 64-bit and 32-bit programs usually has no issues, but in this case, it does (although the 64/32 bit relation is pure speculation on my end).
But by "washing" your text through Notepad first, it completely strips it down to truly pure plain text, which can then be pasted into Adobe's Save dialog without a crash. This adds an extra step, and should be entirely unnecessary, but it does work. At least until Adobe fixes their program.

Pages, printing: still problem with drop shadows . Frustrated. :

Hi -
I've spent most of the afternoon trying to get my Pages document to print properly.
I am experiencing the drop-shadow issue :heavy black clump instead of artfully placed& delicate. Printouts do not resemble what is onscreen or in preview etc.
Having read through the forums; the links; the (cruddy) Pages Help and manual; installed new HP offficejet all-in-one software...
I still get the same result.
Most of the threads don't quite fit my situation.
For instance: Several comments have to do with older versions of things. Because I do have Pages 2, I am on Tiger OS X10.4.7 , upgrading is not my problem.
One of the threads had fairly explicit directions to make a new filter in Coloursync which led all the way to a "change resolution" menu but didn't offer advice on what resolution
modification to make. rrrrrrrr..
I am pretty lost at this point and really just want to print out a document that looks like what I have designed.
What? How? Help! Please?

tried to print directly from Pages
If printing directly from Pages does not work then it must be an aspect of your printer. Some printers have a black and white setting that might not read shadows (which are more like greyscale) With the doc opened press ⌘ +p and browse through the options of the printer's pulldown menu and see if there are any settings that might be incorrect. (Check, in particular, your 'color sync' and 'print settings' options in the pull down menu.)
Kurt

Kerberos SMB Printing - NT_STATUS_ACCESS_DENIED

I am currently unable to use kerberos authentication to shared smb printers on a Windows 2008 R2 print server. I am using the documentation that used to be available in the White Paper, "Enterprise Printing with Mac OSX...." before they moved everything to videos.
I have completed the following steps:
1. Verified forward and reverse dns for the mac's hostname
2. Verified forward and reverse dns for the print server's hostname
3. Verified (using scutil) that the Mac's HostName is correct and is fully qualified, ie hostname.domain.name
4. Installed the printer which was successfully listed in AD
5. Verified the printer's presence using lpstat -a
6. Successfully printed a job using the default NTLM authentication
7. Configured the printer for kerberos using the command lpadmin - <printer> -o auth-info-required=negotiate
These steps were completed on a new domain that was built for no other purpose than to validate kerberos printing. It consists of a 2003 r2 DC and a 2008 r2 print server.
At this point, if I send a print job, it will be attempted and the printer in the dock will "bounce" but lpstat -t will immediately report "Tree connect failed (NTSTATUS_ACCESSDENIED)".
klist on the Mac shows that I have a current unexpired kerberos ticket referencing the logged in user
The Windows print server security logs show 2 failed login attempts, but show the authentication package as NTLM.
Verbose CUPS logging reports:
D [12/Apr/2011:12:58:36 -0500] [Job 1] Printing page 1, 0% complete...
D [12/Apr/2011:12:58:36 -0500] [Job 1] Printing page 1, 4% complete...
D [12/Apr/2011:12:58:36 -0500] [Job 1] Set job-printer-state-message to "Session setup failed: NTSTATUS_LOGONFAILURE", current level=ERROR
D [12/Apr/2011:12:58:36 -0500] [Job 1] getexitcode(cli=0x100826e00, nt_status=c000006d)
D [12/Apr/2011:12:58:36 -0500] [Job 1] ATTR: auth-info-required=negotiate
D [12/Apr/2011:12:58:36 -0500] [Job 1] getexitcode(cli=0x100826e00, nt_status=c000006d)
D [12/Apr/2011:12:58:36 -0500] [Job 1] ATTR: auth-info-required=username,password
D [12/Apr/2011:12:58:36 -0500] [Job 1] getexitcode(cli=0x100826e00, nt_status=c0000022)
D [12/Apr/2011:12:58:36 -0500] [Job 1] ATTR: auth-info-required=username,password
D [12/Apr/2011:12:58:36 -0500] [Job 1] cgpdftoraster: bytes written for sheet 1 = 960000
D [12/Apr/2011:12:58:36 -0500] [Job 1] Backend returned status 2 (authentication required)
D [12/Apr/2011:12:58:36 -0500] [Job 1] Job held for authentication.
D [12/Apr/2011:12:58:36 -0500] [Job 1] End of messages
D [12/Apr/2011:12:58:36 -0500] [Job 1] printer-state=3(idle)
D [12/Apr/2011:12:58:36 -0500] [Job 1] printer-state-message="Tree connect failed (NTSTATUS_ACCESSDENIED)"
D [12/Apr/2011:12:58:36 -0500] [Job 1] printer-state-reasons=none
E [12/Apr/2011:13:03:44 -0500] [Job 1] Stopping unresponsive job!
E [12/Apr/2011:13:16:21 -0500] [Job 2] Session setup failed: NTSTATUS_LOGONFAILURE
E [12/Apr/2011:13:16:21 -0500] [Job 2] Session setup failed: NTSTATUS_LOGONFAILURE
E [12/Apr/2011:13:16:22 -0500] [Job 2] Tree connect failed (NTSTATUS_ACCESSDENIED)
D [12/Apr/2011:13:16:22 -0500] [Job 2] The following messages were recorded from 13:16:20 to 13:16:22
D [12/Apr/2011:13:16:22 -0500] [Job 2] savekrb5creds: KRB5CCNAME=FILE:/tmp/tktzDmIcU
D [12/Apr/2011:13:16:22 -0500] [Job 2] Adding start banner page "none".
D [12/Apr/2011:13:16:22 -0500] [Job 2] Queued on "DEV_H4100" by "[email protected]".
D [12/Apr/2011:13:16:22 -0500] [Job 2] File of type application/pdf queued by "[email protected]".
D [12/Apr/2011:13:16:22 -0500] [Job 2] Setting job-hold-until to no-hold
D [12/Apr/2011:13:16:22 -0500] [Job 2] Adding end banner page "none".
D [12/Apr/2011:13:16:22 -0500] [Job 2] Job released by user.
D [12/Apr/2011:13:16:22 -0500] [Job 2] job-sheets=none,none
D [12/Apr/2011:13:16:22 -0500] [Job 2] argv[0]="DEV_H4100"
D [12/Apr/2011:13:16:22 -0500] [Job 2] argv[1]="2"
D [12/Apr/2011:13:16:22 -0500] [Job 2] argv[2]="[email protected]"
D [12/Apr/2011:13:16:22 -0500] [Job 2] argv[3]="About Downloads.pdf"
These errors seem to show that Kerberos auth (negotiate) is attempted once, then NTLM (username,password) is fallen back to. An additional attempt to print to this printer will immediately attempt NTLM and prompt for a password unless the printer is "re-kerberized" using lpadmin.
Can anyone offer any advice for further troubleshooting?

jameswatson3,
This isn't much help but I too just recently attempted to using the Enterprise Printing with Mac OS X whitepaper in an 08 R2 environment and am experiencing the exact same problems.

Webservices on my Laserjet 1536 dnf printer still can not be enabled

Hi there,
I've come back with the same issue regarding web services. Still not working from a long time.
OS: Win7-32bit
Latest firmware update (2014-03-05 , Version20140123, 8.66M)
Latest software HP ePrint Software 2013-12-18 , Version4.6.60.12747, 56.57M
Manual IP: 192.168.1.200
SNM: 255.255.255.0
Gateway: 192.168.1.1
DNS (my ISP's):
193.231.100.130
193.231.100.134
I also try with no result
0.0.0.0
8.8.8.8
8.8.4.4
I COULD print/scan within the local nework
I COULD surf the internet from the local network
I've done all the SHUTDOWN combinations possible
I've close all firewall protections (Kaspersky KISMD14)
I've reset the printer in any possible way (... < and > keys)
Nothing seems to work.
What's strange is the fact that the printer use to work on same network, from the same ISP, same router model (ZyXel), with no additional settings.
If anyone could help I'd be much obliged,
Many thanks for your time,
Yours,
Claudiu
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View Solution.

Hi claudiopolis,
Thanks for letting me know that information.
Since setting the Static IP didn't allow you to still connect, I would recommend calling the Cloud department to help you out with this issue. Currently it is a free service. 1-855-785-2777. I am sure they will be able to correct this issue for you.
Thank You.
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Gemini02
I work on behalf of HP

SMB printing still busted

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