HP Photosmart Prem C410 Series Driver Class Driver Printer Still In Word Drop Down

I have a printer that I no longer wish to use that will not remove itself completely from my system. 
I've done all the necessary steps of removing it from the control panel. 
I went to printers and devices and right clicked to remove the printer. 
The printer still shows up in Microsoft Word with the message "Error - Delete - Offline - 6 documents waiting"
Some of the steps mentioned in the forum are not available to me such as going to "Print Management." 
Please assist with this annoying issue. 
This question was solved.
View Solution.

Hi,
That happens due to some documents stuck in the queue.
Reboot your PC and check if the printer icon disappears.
If it still exists, go to Devices and Printers, right click the printer and select See what's printing.
Click the top Printer menu and select Cancel all documents, then return to Devices and Printers and check if the printer disappeared.
Please let me know the results,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Similar Messages

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    I work on behalf of HP
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    This question was solved.
    View Solution.

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    I work on behalf of HP

  • Adobe Photoshop Elements 9 won't recognize HP Photosmart Premium C410

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    This question was solved.
    View Solution.

    Kellerrolf,
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    Please know that I work for HP but my posts and replies are my own.
    *Say thanks by clicking the "Kudos! Star" which is on the left*
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    R a i n b o w 7000I work on behalf of HP
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    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

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    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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