SMTP CRM Problem Send Email Message no. XS855

Question

Hi Experts,
I try to send E-mail messages to external recipients, but getting following error message:
My configuration in the Tx. SCOT is the next
But when i try send emails to other domain distinct at local or external, the mail don´t is send but if try send it locally these if arrive.
Any idea?
Thanks and greetings.
Jerry Salazar

Answer 1

Hi,
Do you still have a problem with sending email?
If so, run report RSSODIAD.
The error may be due to an inconsistency between the communication interface and the address management.
When the report does not exist in your system, find the source code below:
*& Report  RSSODIAD                                                    *
*& This report checks existence of the company address for direct      *
*& addresses the profile points to.                                    *
& If company address does not exist the pointer in the profile will be
*& deleted. A new company address will be generated on demand.         *
REPORT  RSSODIAD MESSAGE-ID SO.
INCLUDE RSSOCONS.
tables: sopr, adrc.
data: cnt like sy-tabix.
data  lp_text(50).
Check authority
AUTHORITY-CHECK OBJECT 'S_OC_ROLE'
                ID     'OFFADMI'
                FIELD  ADMINISTRATOR.
IF SY-SUBRC NE OK.
  MESSAGE I015.
  LEAVE PROGRAM.
ENDIF.
select single * from sopr.
if sy-subrc = 0
and sopr-diraddress ne space.
  select count( * ) from adrc into cnt
    where addrnumber = sopr-diraddress.
  if sy-subrc ne 0.
    update sopr set diraddress = space.
    if sy-subrc = 0.
     write: / 'Inkonsistenzen erfolgreich repariert.'(001).
      lp_text = 'Inkonsistenzen erfolgreich repariert.'(001).
    endif.
  else.
   write: / 'Keine Inkonsistenz gefunden.'(002).
    lp_text = 'Keine Inkonsistenz gefunden.'(002).
  endif.
else.
  lp_text = 'Keine Inkonsistenz gefunden.'(002).
endif.
if not lp_text is initial.
  message s672(so) with lp_text.
endif.