SMTP server is going offline

Hello
I seem to have problems with my SMTP servers. I have five accoounts from our local network provider ( please know that i live on an island so no other choice) Anway the problem is intermidden sometimes the mails go out and sometimes not. Now i checked the edit smtp server and see that something is putting a tick on the server requires SSL which we do not need here. when i take the tick out and wait a few seconds the tick is coming on again I have to do that from 5 -10 times and they it finally stays off for a while and it seem to work for a while and then it starts all over again
any idea

Okay, fixed it on mine. In Mail.app:
1) Mail menu | Preferences.
2) Select problematic account in list on left.
3) Select "Edit SMTP Server List..." from Outgoing Mail Server drop-down.
4) Fix username by appending domain name
(append "@gmail.com" if standard account, or your own domain if apps user).
5) Re-enter password.
Save your preferences.

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Try posting this in the 10.7 Mail forum. You'll get more help there.
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If you're going to assume that the client operating system or tools are at fault (which is a perfectly reasonable starting point for troubleshooting), then get yourself some proof of whether or not that's actually the case; that your theory is correct. Get yourself a free or a commercially-hosted account (and commercial hosting for your own email domain is cheap, these days) and see if that connection stays solid, and whether or not Time Warner server(s) remain reachable.
A free mail client such as Thunderbird can also potentially point to whether the problem is with Mail.app or with another component within the configuration, or with the mail server or network connection.
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Message was edited by: Qcom

Hi
What port do you have selected for that Server?
Tony

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This is to address smtp server going offline:
troubleshooting steps:
Option 1.
- Mailbox - Take account Online
if that doesn't work...
Option 2.
- check smtp server
- Mail - Preferences - Accounts - Outgoing Mail Server (SMTP)
- remove current smtp server then add again
- take account offline then online
- quit and reopen Mac Mail
Option 3.
- delete and recreate account
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Gerald Gifford wrote:
I have not been able to send via my Mac.com/Me.com account since about 5PM PDT today.
I can send and receive (at my Mac.com mailbox) using att.net and gmail.com. The same message sent from the Mac.com smpt server fails as it is never sent.
I have just been able to send mail again. It is 2222hrs., 23 May.
Jerry
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Thank u.

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Hi all, OS X 10.8.3:
For some time, through several OS upgrades, Mail.app has been unable to create iCal reminders from appropriate date/time data. Not only does the reminder fail to appear in iCal, but Mail behaves bizarrely afterwards, necessitating quit and relaunch.
But now I have a much more annoying problem. I am told "SMTP Server offline". Initially, I assumed it was a temporary problem at my ISP's end. But then I realized that the oher Mac - on the same network - can still send.
Restart makes no idfference. DFA and Repair Permissions report no problems, while Techtool Pro finds hundreds of "bad" files.
Console generates this error message every 10 minutes... is there a clue here?
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I have found the solution.
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I had a new email being composed, and decided to open the pull-down SMTP List at the bottom of the email dialog's header. I selected "Edit SMTP List" and then highlighted the troublesome entry. Under the Advanced tab, was the setting "Use Secure Sockets Layer (SSL)" and it was selected!
I.e. despite being set to OFF in the Preferences dialog, it was ON in the "SMTP List" dialog.
This would seem to be a bug. Anyone know how to report this to Apple?

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I am unable to send emails from my new MacBook on Mail using the SMTP server. I have a hotmail account and the server has apparently been offline for about a week. I am able to receive emails with no problems but Mail is unable to connect to the outgoing server. Also, I don't know if it has any impact, but I believe that Microsoft are trying to phase hotmail accounts to Outlook. Any advice?

alexanderfromgbr wrote:
Thanks, but I found that thread but it made no difference.
I was able to find ports 25 and 587, but not 465 - if that matters. The text on ports wasn't terribly clear to be honest.
465 is not a supported port.
Here are the correct settings, are you using them?
Incoming (POP3) Server
Server address: pop3.live.com
Port: 995
SSL Encryption: Yes
Outgoing (SMTP) Server
Server address: smtp.live.com
Port: 25 (or 587 if 25 is blocked)
Authentication: Yes
TLS or SSL Secure Encrypted Connection: Yes
User name: Your email address
Password: Your password
If you don’t want email to be deleted from your Outlook.com inbox after it’s downloaded to your email app, select the Leave a copy of messages on the server option.

SMTP server is going offline

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