SO-Service Order - Change in qty

Dear Gurus,
I have a SO. But when i try to reduce the qty in line item in ME22N, I get the following error :
Quantity may not exceed quantity already entered
Message no. SE858
Please advice me on how I can reduce the qty. Thank you.

hi Siva,
You will not be able to reduce the quantity at the line item level as it take care of the service activity..
In ME22N But you can surely reduce the quantity at the service lien item level, for that go to service tab at the line item detail level and reduce the service line item quantity as per your requirement.
Note if the Service order is released first UN release it.
Regards
Sujoy

Similar Messages

How to read service order change document data

Hi Experts,plz help me,my requirement is to read the service order change document data,for that one i need to read from cdhdr and cdpos tables,so what i need to do.in input parameters for cdhdr table in place of ibjectclass and objectid what i need to pass.plz help me.

Same for CDHDR and CDPOS.
OBJECTCLAS = 'ORDER'
OBJECTID = combination of client(AUFK-MANDT) + Order category(AUFK-AUTYP) + Order number (AUFK-AUFNR)
for example
OBJECTCLAS = 'ORDER'
OBJECTID = '10030004001108788'
Chaiphon

Change WBS in CJ20N - Service Order change log

Hi PS experts
Scenario.
Service order 1 has WBS element A.
User goes into CJ20N and changes the WBS ID/ name to A2.
Service order 1 now automatically has WBS element A2. However, if you look at the change logs on the service order, there isn't one for the allocation of this WBS change. Is there a way of updating the change order log for the service order? When saving in CJ20N it must update the service order through the back door.
Thanks for looking.

System stores the WBS element using external and internal numbers. What the user has changed in your case is only the external number and the internal number (which is system generated) would remain the same.
That's the reason the external ID is updated in SO. Don't think you can get his logged in change log of order. Is change document activated for the order type? Even if checked I really doubt if this would be logged using standard.
Let's see other views on this.
Regards
Sreenivas

Exit IWO10005(Profit center ) didn't work for service order change mode

Dear Guru,
I have built exit IWO10005 to substitute profit center, but it only work for the first initial profit center determination, it didn't work for the below scenario:
1) Change mode on service order
2) before service order save, change some field , it also didn't trigue profit center determination.
And other Badi and exit can help?
Thanks.

GGB1?

Service order status change

Hi,
I am working on interfacing CRM with a third party system. The integration should trigger when the user status of the service order change to say "status1" or "status2".
Also I want to update the user status programatically from another third party system.
Quetion-
1. Which function module/BADI can be called to update the User status?
2. Which function module/BADI will be called after the User status updated?
thanks in advance,
KP

Hello,
Question 1.
To update the user status, you can use crm_order_maintain or more specific CRM_STATUS_MAINTAIN_OW.
Question 2.
After the user status update, you can use the method after_change of badi CRM_ORDER_STATUS.
You can also use transaction CRMV_EVENT and create your own after_change event with your own FM.
Hope this will help you,
Regards,
Frédéric

How to track Service Order Status Change (IW31/IW32).

I have a requirement to send the customer an Email if the status of service order has been changed say from unconfirmed to confirmed. So i have to find out whether the status of the service order has been changed on the current date.
As per my understanding, Changes corresponding to any object are stored in tables CDHDR and CDPOS if the change document creation is enabled for that object. But in case of service order status, the changes are not being captured in these tables because change document creation is not enabled for the data element (J_STONR) of service order status.
Anyone having any knowledge about it please help me.
Edited by: Gagan Garg on Feb 23, 2009 6:52 AM

Hi,
Thanks for your reply. I have found out the way to track the service order changes. Function module STATUS_READ_MULTI can be used for the same. Pass service order number in OBJNR_TAB and the change document for status is returned in JCDS_TAB

Blocking the Creation of PO in Service Order

Hello SAP folks,
I have got an issue where I have to block the Creation of Purchase Requisation Number(BANFN) which is generated in the background after the creation of the Service order(IW31) I have tried the user exit EXIT_SAPLCOIH_009 but while coding i could'nt trace the field which is holding the value of PR number.Please let me know is it possible to stop the creation of PR if Yes, Please guide me in this issue in terms of coding.
Thanxs in advance.
Regards,
Indira

Hi Indira,
Try these User Exits.
CNEX0013 Order: Cust. enhancement: Default item category comp. a
CNEX0026 Customer enhancement for general inspection of material
CNEX0027 Customer enhancement: Plant, storage loc. finding for c
IWO10004 Maintenance order: Customer check for order completion
IWO10005 Maintenance order: Cust.-specif. determination of profi
IWO10006 Maint. order: Fcode exclusion through cust. enhancement
IWO10007 Maint.order: Customer enhancement - permits in the orde
IWO10008 Cust. enhancement: Determination of tax jurisdiction co
IWO10009 PM Order: Customer Check for 'Save' Event
IWO10010 Maint. order: Cust. enhancement for determining WBS ele
IWO10011 Maint. order: Customer enhancement for component select
IWO10015 Maintenance order: F4 Help for user fields on operation
IWO10016 PM Order: Cust. enhancement to check operation user fie
IWO10017 Determine external order number by customer logic
IWO10018 Maintenance order: User fields on order header
IWO10020 Maintenance order: Automatically include task list
IWO10021 Automatic task list transfer when creating order from n
IWO10022 Determine calendar from user exit
IWO10023 Service order: Change header data for advance shipment
IWO10024 Service order: Changes to items for advance shipment
IWO10025 PM/SM order: Finding responsible cost center
IWO10029 Inclusion of bill of material in PM/SM order
IWO10030 Preset Fields for Event Object
IWO10031 Hide personnel number in PM/SM order
IWO10033 Customer-Specific Authorization Check Maint./Service Or
IWO10034 Operation status based on the status of capacity reqs
Regards,
Vijay

PIR Consumption - Sales Order & Service Order

All -
I've come across an issue in our system as it relates to PIR consumption. We create a PIR forecast which is designed to be consumed by orders. (MM strategy group 40, PIR consumption indicator 1). PIR is successfully consumed upon sales order creation.
In the same area of our business (aftermarket service and repair), we also require PIR consumption when component requirements are added to our repair service orders.
With the current setup (strat 40, CI 1), the PIR is not consumed after service order component addition. It adds to the total material requirements.
I've altered our settings across the board to account for both order types, however, i am hitting a wall as to if my new settings are a help or a hinderance.
New settings are (MM strat 40, MM mixed MRP mode 3, PIR CI 3).
Visually, i can see that my total PIR count is actively reduced via MD04 monitoring, however, when looking at the PIR directly, I see that the PIRs have not been consumed. Instead they are still active and the reqs are hidden.
I don't know if consumption of PIR is allowed for multiple order types. I know that strat 40 directly relates to sales order requirement planning. I do not know if there is a strategy that works similarly for both sales order AND service order types. I'm also very skeptical of using mixed MRP mode 3 to accomplish the PIR consumption.
Could anyone enlighten me on this? I can't find any information on this sort of order types with consumption. If it's not possible to combine order types with PIR consumption, so be it. I'd just like some info.
Thank you in advance,
Ehren

Sure thing. I'm running in our test client for the results, but my settings are identical:
Image 1 = MD04 result of addition of PIR using VSF with consumption indicator 3:
Image 2 = Addition of sales order requirement for the same part, VQTEST1. Successfully consumes qty 1 of PIR material:
Image 3 = Modification of service order to add qty 1 of component VQTEST1. Rather than consuming one of the remaining PIRs, the order created a new requirement above the PIR forecast:

How can we restrict users from marking service orders as deleted

Hi,
Please guide me :
Is it possible to restrict users (who are having authorization of marking service orders as deleted) from marking some service orders as deleted, if they have not created these service orders?
In other words, requirement is : only the person creating the Service Order should be authorized to delete.
Please guide.
Thanks and Regards

There are many BADI and EXITS available, you have find the appropriate place to put your code.
USER - EXITS
CNEX0013 Order: Cust. enhancement: Default item category comp. assgmt
CNEX0026 Customer enhancement for general inspection of material
CNEX0027 Customer enhancement: Plant, storage loc. finding for comp.
IWO10004 Maintenance order: Customer check for order completion
IWO10005 Maintenance order: Cust.-specif. determination of profit ctr
IWO10006 Maint. order: Fcode exclusion through cust. enhancement
IWO10007 Maint.order: Customer enhancement - permits in the order
IWO10008 Cust. enhancement: Determination of tax jurisdiction code
IWO10009 PM Order: Customer Check for 'Save' Event
IWO10010 Maint. order: Cust. enhancement for determining WBS element
IWO10011 Maint. order: Customer enhancement for component selection
IWO10015 Maintenance order: F4 Help for user fields on operation
IWO10016 PM Order: Cust. enhancement to check operation user fields
IWO10017 Determine external order number by customer logic
IWO10018 Maintenance order: User fields on order header
IWO10020 Maintenance order: Automatically include task list
IWO10021 Automatic task list transfer when creating order from notif.
IWO10022 Determine calendar from user exit
IWO10023 Service order: Change header data for advance shipment doc.
IWO10024 Service order: Changes to items for advance shipment
IWO10025 PM/SM order: Finding responsible cost center
IWO10029 Inclusion of bill of material in PM/SM order
IWO10030 Preset Fields for Event Object
IWO10031 Hide personnel number in PM/SM order
BADI
Name of a BAdI Definition
ARC_PM_ORDER_CHECK
ARC_PM_ORDER_DELETE
ARC_PM_ORDER_PREPROCESSING
ARC_PM_ORDER_WRITE
ARC_PM_QMEL_CHECK
ARC_PM_QMEL_DELETE
ARC_PM_QMEL_PREPROCESS
ARC_PM_QMEL_WRITE
IWO1_ORDER_BADI
IWO1_PREQ_BADI
IWO1_SCREEN_MODIFY
IWO1_TL_INTEGRATION
IWO1_TL_INTEGRATION2
Edited by: Manish Bisht on Jul 11, 2009 9:27 AM
Edited by: Manish Bisht on Jul 11, 2009 9:28 AM

Service Order Material Requirement

Dear SAP consultants
Need to check with you guys on this matter.
I have a service order with list of components. I would like to do an advance shipment and create a quotation from it. Problem is , once the quotation is created the material requirement tab in the service order changes from Immediately to never and the whole line item is greyed out in the service order.
Is there a way, I can create the quotation without transfering the material requirement to the quotation and allow the service order to still be open ? How can I do this with only 1 quotation type .... the others should work as usual ...
Any thoughts or suggestions .. please feel free to let me know ..
Thanks
Moon

Hi Paul,
As you said "
The requirement date is calculated as follows:
1. The start date (earliest scheduled start) of the operation minus
2. The goods receipt processing time of the component and minus or plus
3. The lead time offset for the component in the order
The above values (point 2 and 3) can be adjusted to manipulate the
delivery date."
I have checked for stock & non stock item, but this calculation is not working for work orders. only i can change the date with offset. i checked material master record and change the GR processing time and planned delivery time but its not working. Do you have any idea why its not working?
Thanks.
Shahyan

Unplanned Service orders.

Hi..
During creation of shipment cost, My automatic generation of PO against thth service agent is working fine for each shipment, thr should me only one PO for each shipment.
System is taking 3or 4 shipments against same PO.
Please tell wht to do and where we maintain settings for this.
Regards
Inder

Hi Ravi,
Do you mean to say that the status in the service order changes automatically after saving to TECO.
Nilesh

Service Order status change thro' Action

Hi all abaper
After completing billing, thro the action I am changing service order user status as completed. i hv written my code in class method.
After billing as action runs my code from method execute and changes the status properly and gets save into system but action status shows incorrectly processed and comes in red colour in action monitor. following is my code plz help me
Moderator message - Please respect the 2,500 character maximum when posting. Post only the relevant portions of code
Edited by: Rob Burbank on Oct 13, 2010 11:13 AM

Are you processing status codes out of sequence? Talk to your functional specialist or look at the status config for these documents...sounds like you're going to completed without first setting a status code that would have to be there prior to your status code...I seem to recall doing status changes for these documents that were a multi-step process...set TECO, then CLOSED or something like that?

Error while changing Service Order in CRM

Hi,
After creating Service Order in CRM, i click on change mode, it shows the following error:
An error occurred in system ECC during account assignment
Message no. CRM_ORDER_MISC 060
Diagnosis
Errors occurred when assigning an account assignment object to a business transaction. To view the error message, see the accompanying log file.
Transfer Log
Enter the business area (Notification E KO 136)
Characteristics for Controlling object have errors (Notification E IAOM 034)
What needs to check in R/3 to process this successfully to create an Internal Order in ECC referring this Service Order.
tnx in adv.
rgds,
balu

Hi Balu,
You can refer to the note 966289 which talks about this problem if a service order template is used.
Thanks
Abishek

Error while changing Service order through BAPI_ALM_ORDER_MAINTAIN.

Hi Frens,
I am facing problem while changing a service order .
I am changing the HEADER ( Planner group & Basic Finish date )   through
BAPI_ALM_ORDER_MAINTAIN.
lt_methods-refnumber = '000001'.
lt_methods-OBJECTTYPE = 'HEADER'.
lt_methods-METHOD = 'CHANGE'.
lt_methods-OBJECTKEY = l_aufnr.
append Lt_methods.
lt_methods-refnumber = '000001'.
lt_methods-OBJECTTYPE = ' '.
lt_methods-METHOD = 'SAVE'.
append lt_methods.
lt_header-orderid = l_aufnr.
lt_header-PLANGROUP = 'GE'.    " Hard coding for testing
lt_header-FINISH_DATE = '20081114'.
append lt_header.
lt_headerup-orderid = L_AUFNR.
lt_headerup-PLANGROUP = 'X'.
lt_headerup-FINISH_DATE = 'X'.
append LT_headerup.
CALL FUNCTION 'BAPI_ALM_ORDER_MAINTAIN'
    TABLES
      IT_METHODS   = LT_methods
      IT_HEADER    = LT_header
      IT_HEADER_UP = LT_headerup
      RETURN           = LT_return.
CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'
     EXPORTING
       wait = 'X'.
I am getting error No : IWO_BAPI2 ( 118 )" *Order 5001887 cannot be saved, since no operation is maintained."*

Hi Balu,
You can refer to the note 966289 which talks about this problem if a service order template is used.
Thanks
Abishek

How to change the Partner in Service Order

Dear Experts,
I am working in SAP CRM 5.0.I want to change the Partners of Service Order Using the Function Module 'BAPI_ACTIVITYCRM_CHANGEMULTI'.Can anyone give me the Sample code for Changing the Partners.It is very Urgent Requirement.Please help me.
Thanks & Regards,
Ashok.

Hi,
    Following is the code for changing partner: Please go through it:
"fill the details of partner which is
          "to be added as main partner or in place of Interaction Agent
          wa_partner_new-ref_guid = w_guid_ref.
          wa_partner_new-ref_handle = '0000000000'.
          wa_partner_new-ref_kind = 'A'.
          wa_partner_new-kind_of_entry = wa_partner-kind_of_entry.
          wa_partner_new-ref_partner_handle = '0000'.
          wa_partner_new-ref_partner_fct = 'Z_IA'. "
          wa_partner_new-ref_partner_no = wa_partner-partner_no.
          wa_partner_new-ref_no_type = wa_partner-ref_no_type.
          wa_partner_new-ref_display_type = wa_partner-ref_display_type.
          wa_partner_new-display_type = 'BP'.
          wa_partner_new-no_type = 'BP'.
          wa_partner_new-partner_fct = 'Z_IA'.
          wa_partner_new-partner_no = w_partner_no.
          wa_partner_new-mainpartner = 'X'.
          INSERT wa_partner_new INTO TABLE it_partner_new.
          wa_partner_newx-display_type = 'X'.
          wa_partner_newx-no_type = 'X'.
          wa_partner_newx-partner_fct = 'X'.
          wa_partner_newx-partner_no = 'X'.
          wa_partner_newx-mainpartner = 'X'.
          INSERT wa_partner_newx INTO TABLE it_partner_newx.
           IF it_partner_new[] IS NOT INITIAL AND it_partner_newx[] IS NOT INITIAL.
    "maintain all changes to be done
    CALL FUNCTION 'BAPI_ACTIVITYCRM_CHANGEMULTI'
      TABLES
        partner = it_partner_new
        partnerx = it_partner_newx.
    CLEAR : wa_guid1.
    REFRESH : it_guid1.
    wa_guid1-guid = w_guid_ref.
    APPEND wa_guid1 TO it_guid1.
    "save the changes
    CALL FUNCTION 'BAPI_ACTIVITYCRM_SAVE'
      TABLES
        objects_to_save = it_guid1.
    "commit the transaction
    CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'.
ENDIF.
Please reply if anything else os required.
Please reward points if useful.
Regards,
Ashlesha

SO-Service Order - Change in qty

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