Solman question

Dear All,
I am new to solman so have some basic questions.
1) Is it possible to attach a Transport request to a Support desk message ?
2) By double clicking on the TR(of the ticket in Solution Manager) and then automatically the TR is displayed in the satellite system.
Please reply asap.
Regards

Dear Abhijit,
It is not possible to attach an transport request as an attachment to an Service Desk message.
The scenario that you are looking for is not contained in Service Desk.
However you can implement Change Request Management and then via the Change Request you can operate on the subsequent transport request.
More information on Change Request Management can be found on :
http://service.sap.com/solutionmanager
Navigate to the documentation tab and then dowload the PDF :
"3.2 SP08 PDF Documentation Change Request Managmt. English "
Hope that this information helps.
Regards
Amit Devale

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> 1. Installing the SAP SOLMAN is just the same process
> as installing r/3 or crm, that i need to update the
> OS, install the dbms (upgrade it and patch it), get
> the kernel, export, installation master cd's and well
> follow the inst guide?
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> r/3 system running ?
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>
> 2. It's possible if i give to you guys the SAP SID,
> Instance Number, Hostname, of the crm environment i
> want to install, that somebody with solman generates
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HI, all,
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===
CJS-00030 Assertion failed: in function NW_Call_Offline_CTC_ind_ind_ind_ind_SubComponentContainer_callOfflineCTC()
===
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===
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===
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We are piloting a BPM solution, focusing on the Order to Cash process. We have experimented with different BPM monitoring types on various business process steps, ie. under Sales Order Management, we have configured dialog performance monitoring on the "Create Sales Order" process step, which allows us to set thresholds for monitoring response time on transaction VA01.
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URL.
http://www.service.sap.com/bpm
=> Media library
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===>Business Process & Interface Monitoring - Part 2
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best regards
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