Solr search returns 0 results if search phrase is in double quotes

Question

sI have one search result that looks like this:
Outlook Out of Office Assistant
Jul, 28, 2014 - To activate the Out of Office Assistant: On the Tools menu click Out of Office Assistant. In the Out of Office Assistant dialog box select the Send Out of Office auto-replies radio button. If you want to specify a set time and date range select the Only send during this time range check box. Then set the Start time and then set the...
When I do this search, I get 10 results back including the one above.
<cfsearch
name="qTechTips"
collection="#collection#"
criteria='secondary_id_i:24 out of office'
orderby="sort_date_s desc"
/>
But when I do a phrase search for "Out of Office":
<cfsearch
name="qTechTips"
collection="#collection#"
criteria='secondary_id_i:24 "out of office"'
orderby="sort_date_s desc"
/>
or
<cfsearch
name="qTechTips"
collection="#collection#"
criteria='secondary_id_i:24 "Out of Office"'
orderby="sort_date_s desc"
/>
I get 0 results. What am I doing wrong? I would like to do a phrase match to what is in the body, not the "title".
I am on ColdFusion 11, update 3

Answer 1

Escaping the quotes didn't help .I already read the solr search examples by Adobe but that didn't help me much. I don't know if this is documented in the CF documentation anywhere (I couldn't find it). What I worked for me after looking at the Apache Solr documentation was that you need to add "+" in between the words in the phrase:
<cfsearch
name="qTechTips"
collection="#collection#"
criteria='secondary_id_i:24 "Out+of+Office"'
orderby="sort_date_s desc"
/>
Expecting my users to enter "+" is a bit much but I know they can handle putting double quotes about phrases they want an exact match for. After some googling, this is my solution for automatically adding the "+" between the exact phrase for cfsearch processing (if you have a better solution, please let me know) :
  <!--- ////START: solr search --->
  <cfset solr_criteria = "">
  <!--- //START:Process the user's input if they use exact phrase search (in double quotes). I change their keyword input so it is cfsearch friendly. If a user enters 'how to set "Out of Office" and "Web Access"', we clean it up so it is 'how to set  "Out+of+Office" and "Web+Access"' for the cfsearch--->
  <!--- I don't know if there is a better way to do this, but this is what I came up with. --->
  <cfset txt_keyword_solr = #txt_keyword#>
  <cfif find('"',txt_keyword_solr)>
    <cfset stringphrase = reMatch('"([^"]*)"',txt_keyword_solr)>
    <!--- <cfdump var="#stringphrase#" label="Example REMatch"> --->
    <cfloop array="#stringphrase#" index="i">
      <cfset txt_keyword_solr = #ReplaceNoCase(txt_keyword_solr,i,rereplace(i, " ","+","all"),"all")#>     
    </cfloop>
  </cfif>
  <cfif LEN(TRIM(txt_keyword_solr)) GT 0>
    <cfset solr_criteria = solr_criteria & ' ( #Trim(preservesinglequotes(txt_keyword_solr))# ) '>
  </cfif>
  <!--- //END:Process the user's input if they use exact phrase search (in double quotes). --->
  <cfsearch
name="qTechTips"
collection="#collection#"
criteria="#solr_criteria#"
orderby="sort_date_s desc"
/>
  <p><cfoutput>#solr_criteria#</cfoutput></p>
  <!--- ////END: solr search --->