Solstice Agent and SMC Integration

This is a long shot, but has anybody attempted to integrate the Sun Management Center (SMC) Agent with the Solstice Enterprise Agent (SEA)? Can it be done ? Do you make the SMC Agent a sub-agent of SEA ? If so, what are the problems ? I am looking to utilise the SMC Agent for specific purposes, but cannot find any documentation detailing the logisitics of integrating it with SEA.

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Weblogic agent and SAM integration

Hi all,
after configuring everything as mentioned in the documentation I'm still getting an excetion:
F:\SJS_Weblogic_9_agent_2.2\j2ee_agents\am_wl9_agent\bin>agentadmin --getUuid an
dy user sun
Failed to create debug directory
Failed to create debug directory
Failed to create debug directory
Failed to create debug directory
Failed to create debug directory
01/17/2007 01:15:37:156 PM GST: Thread[main,5,main]
DataLayer: number of retry = 3
01/17/2007 01:15:37:156 PM GST: Thread[main,5,main]
DataLayer: retry interval = 1000
01/17/2007 01:15:37:156 PM GST: Thread[main,5,main]
DataLayer: retry error codes = []
Failed to create debug directory
01/17/2007 01:15:37:203 PM GST: Thread[main,5,main]
AdminUtils: Could not initialize admin info message: Got LDAPServiceException c
ode=19
01/17/2007 01:15:37:203 PM GST: Thread[main,5,main]
Crypt.static{}: Encryptor class= com.iplanet.services.util.JSSEncryption
Exception in thread "main" java.lang.NoClassDefFoundError: org/mozilla/jss/crypt
o/KeyGenAlgorithm
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:164)
at com.iplanet.services.util.Crypt.createInstance(Crypt.java:133)
at com.iplanet.services.util.Crypt.<clinit>(Crypt.java:103)
at com.iplanet.am.util.AdminUtils.getAdminDN(AdminUtils.java:106)
at com.sun.identity.sm.SMSEntry.<clinit>(SMSEntry.java:166)
at com.sun.identity.sm.DNMapper.<clinit>(DNMapper.java:59)
at com.sun.identity.idm.AMIdentity.<init>(AMIdentity.java:135)
at com.sun.identity.agents.tools.handler.GetUniversalIdHandler.handleReq
uest(GetUniversalIdHandler.java:120)
at com.sun.identity.agents.tools.admin.AgentAdmin.dispatch(AgentAdmin.ja
va:251)
at com.sun.identity.agents.tools.admin.AgentAdmin.run(AgentAdmin.java:15
2)
at com.sun.identity.agents.tools.launch.AgentAdminLauncher.launchAdminTo
ol(AgentAdminLauncher.java:204)
at com.sun.identity.agents.tools.launch.AgentAdminLauncher.main(AgentAdm
inLauncher.java:308)
Do you where is the missing class and to which class path I should add it?
Thanks in advance

I'm getting the below exception. It seems like weblogic can't initialize the idm service. Any idea?
SSOTokenValidator: validate failed with exception
[AgentException Stack]
com.sun.identity.agents.arch.AgentException: Invalid transport string
     at com.sun.identity.agents.util.TransportToken.initializeFromString(TransportToken.java:158)
     at com.sun.identity.agents.util.TransportToken.<init>(TransportToken.java:130)
     at com.sun.identity.agents.common.SSOTokenValidator.validate(SSOTokenValidator.java:120)
     at com.sun.identity.agents.realm.AmRealm.authenticate(AmRealm.java:149)
     at com.sun.identity.agents.weblogic.v9.AmWLLoginModule.login(AmWLLoginModule.java:137)
     at weblogic.security.service.DelegateLoginModuleImpl$loginDelegateAction.run(DelegateLoginModuleImpl.java:169)
     at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
     at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
     at weblogic.security.service.DelegateLoginModuleImpl.executePriv(DelegateLoginModuleImpl.java:121)
     at weblogic.security.service.DelegateLoginModuleImpl.login(DelegateLoginModuleImpl.java:86)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:585)
     at javax.security.auth.login.LoginContext.invoke(LoginContext.java:769)
     at javax.security.auth.login.LoginContext.access$000(LoginContext.java:186)
     at javax.security.auth.login.LoginContext$4.run(LoginContext.java:683)
     at java.security.AccessController.doPrivileged(Native Method)
     at javax.security.auth.login.LoginContext.invokePriv(LoginContext.java:680)
     at javax.security.auth.login.LoginContext.login(LoginContext.java:579)
     at weblogic.security.service.PrincipalAuthenticator.authInternal(PrincipalAuthenticator.java:412)
     at weblogic.security.service.PrincipalAuthenticator.authenticate(PrincipalAuthenticator.java:352)
     at weblogic.security.service.SecurityServiceManagerDelegateImpl.doBootAuthorization(SecurityServiceManagerDelegateImpl.java:780)
     at weblogic.security.service.SecurityServiceManagerDelegateImpl.initialize(SecurityServiceManagerDelegateImpl.java:893)
     at weblogic.security.service.SecurityServiceManager.initialize(SecurityServiceManager.java:775)
     at weblogic.security.SecurityService.start(SecurityService.java:133)
     at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
     at weblogic.work.ServerWorkManagerImpl$WorkAdapterImpl.run(ServerWorkManagerImpl.java:518)
     at weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
     at weblogic.work.ExecuteThread.run(ExecuteThread.java:179)
Best regards

UCCX 7.0.1SR5 to 8.0 upgrade while also adding LDAP integration for CUCM - what happens to agents and Historical Reporting data?

Current State:
•    I have a customer running CUCM 6.1 and UCCX 7.01SR5. Currently their CUCM is *NOT* LDAP integrated and using local accounts only. UCCX is AXL integrated to CUCM as usual and is pulling users from CUCM and using CUCM for login validation for CAD.
•    The local user accounts in CUCM currently match the naming format in active directory (John Smith in CUCM is jsmith and John Smith is jsmith in AD)
Goal:
•    Upgrade software versions and migrate to new hardware for UCCX
•    LDAP integrate the CUCM users
Desired Future State and Proposed Upgrade Method
Using the UCCX Pre Upgrade Tool (PUT), backup the current UCCX 7.01 server.
Then during a weekend maintenance window……
•    Upgrade the CUCM cluster from 6.1 to 8.0 in 2 step process
•    Integrate the CUCM cluster to corporate active directory (LDAP) - sync the same users that were present before, associate with physical phones, select the same ACD/UCCX line under the users settings as before
•    Then build UCCX 8.0 server on new hardware and stop at the initial setup stage
•    Restore the data from the UCCX PUT tool
•    Continue setup per documentation
At this point does UCCX see these agents as the same as they were before?
Is the historical reporting data the same with regards to agent John Smith (local CUCM user) from last week and agent John Smith (LDAP imported CUCM user) from this week ?
I have the feeling that UCCX will see the agents as different almost as if there is a unique identifier that's used in addition to the simple user name.
We can simplify this question along these lines
Starting at the beginning with CUCM 6.1 (local users) and UCCX 7.01. Let's say the customer decided to LDAP integrate the CUCM users and not upgrade any software.
If I follow the same steps with re-associating the users to devices and selecting the ACD/UCCX extension, what happens?
I would guess that UCCX would see all the users it knew about get deleted (making them inactive agents) and the see a whole group of new agents get created.
What would historical reporting show in this case? A set of old agents and a set of new agents treated differently?
Has anyone run into this before?
Is my goal possible while keeping the agent configuration and HR data as it was before?

I was doing some more research looking at the DB schema for UCCX 8.
Looking at the Resource table in UCCX, it looks like there is primary key that represents each user.
My question, is this key replicated from CUCM or created locally when the user is imported into UCCX?
How does UCCX determine if user account jsmith in CUCM, when it’s a local account, is different than user account jsmith in CUCM that is LDAP imported?
Would it be possible (with TAC's help most likely) to edit this field back to the previous values so that AQM and historical reporting would think the user accounts are the same?
Database table name: Resource
The Unified CCX system creates a new record in the Resource table when the Unified CCX system retrieves agent information from the Unified CM.
A Resource record contains information about the resource (agent). One such record exists for each active and inactive resource. When a resource is deleted, the old record is flagged as inactive; when a resource is updated, a new record is created and the old one is flagged as inactive.

Solstice enterprise agent and Sun Mgmt Center

Is anyone familiar with a way to convert a sub-agent developed with Solstice Enterprise Agent and APIs into a Sun Management Center sub-agent? I have a MIB as well as source code for the stubbed code generated by mibcodegen. ... Not sure if this is totally useless at this point and I have to start from scratch.

The MIB files are located under /var/snmp/mib , as for the OID i can't remember.. but if i remember i can check some old documents which i should have somewhere (unless someone else manages to answer first ;-)
As to the snmpwalk problem, ensure that you have the latest patches, i recall there being a snmpwalk <-> EA bug. It might have been in Solaris 9, but it might also have been in an earlier release.
Anyway, the latest Enterprise Agent patches are always good for security reasons.

Agent Failover and AD Integration in Operations Manager

Hi
I got some queries around SCOM agent failover and AD Integration:
Does the discovery wizard differentiates between domain-joined and workgroup systems in terms of deploying agent on them?
Why do we ever need Active Directory Integration with Operations Manager as described here
http://technet.microsoft.com/en-us/library/hh212922.aspx
- is it required for non-domain joined Windows systems or any other systems? All the other documents I read are saying that Windows agents can failover to other available MS in resource pool if their currently assigned MS fails and fails back automatically
as soon as it comes back online.
Is the automatic failover applicable to agents installed using client push (Discovery Wizard) Or it applies to agents installed manually using MOMAgent.msi?
Also referred to this article
http://blogs.technet.com/b/meamcs/archive/2013/05/10/is-ad-integration-or-manual-scom-agents-required-to-allow-automatic-windows-agent-failover-between-multiple-scom-management-servers.aspx
but doesn’t seems to be having grip on it so far. Request some details on the above points.
Thanks
Taranjeet Singh
zamn

Hi,
For the first question, I don't think we can use discovery wizard to install agent on non-domain joined computers. Please refer to the below links for how to deploy SCOM agent to non-domain computers:
http://blogs.technet.com/b/quenguyen/archive/2011/07/13/monitoring-non-domain-servers-using-scom.aspx
http://blogs.technet.com/b/stefan_stranger/archive/2012/04/17/monitoring-non-domain-members-with-om-2012.aspx
For the second question, as we can read from the below link:
http://blogs.technet.com/b/meamcs/archive/2013/05/10/is-ad-integration-or-manual-scom-agents-required-to-allow-automatic-windows-agent-failover-between-multiple-scom-management-servers.aspx
SCOM windows agents automatic failover does not require AD integration or PowerShell scripting or Configuration Manager or manual agents installation specially for small to medium environment and agents distribution between different SCOM management servers
can be accomplished through push agents wizard, and windows agents failover can be simply verified from event viewer.
Regards,
Yan Li
Regards, Yan Li

Access Manager Policy Agent and Oracle AS

Hi,
my system uses Oracle Application Server. The security dept use Sun Access Manager. I need to integrate the security of the Oracle system with the policy agent. Where this gets a little confusing is that one of my developers tells me that this is difficult to implement and that Sun arent planning on supporting the Oracle AS in future.
What I would like is some clarification from the horses mouth so to speak. In particular is it possible to integrate the policy agent and Oracle AS, and are Sun committed to supporting and developing for this.
Thanks,
Andy.

"Where this gets a little confusing is that one of my developers tells me that this is difficult to implement"
"it is NOT an implementation but an integration ! difficult ? why ?"
"and that Sun arent planning on supporting the Oracle AS in future."
There is a PA 2.2 for Oracle 10g ! It is the latest version(2.2 I mean). I don't see any reasons why Sun should not continue. But it is ONLY my point of view...
"What I would like is some clarification from the horses mouth so to speak. In particular is it possible to integrate the policy agent and Oracle AS, and are Sun committed to supporting and developing for this."
Of course it is possible because you can find the PA that will integrate your Oracle AS with a Sun AM.
1) Please read the documentation.
http://docs.sun.com/app/docs/coll/1322.1
Download the one for Oracle and read also the user guide.
PA are very easy to integrate if you know what you do... Espec. und. the AM auth and sso... If you can be helped by a AM guy from your comp. it is welcome... It is a j2ee agent and of course the PA will make what is necessary to redirect you to AM at login time and later to auth. your request...2)
2) Download the soft and do the job :-)
Product Downloads
Sun Java System Access Manager Policy Agent 2.2 for Oracle Application Server 10g
http://www.sun.com/download/products.xml?id=455d52ed
I did plenty of int. with Sun/Bea/Tomcat AS(don't forget there are also webserver agents like Apache PA) with AM and it is not a big deal. Not Oracle, but it is an AS and I don't see why it should be difficult...
Hope this helps a bit.

UCCX and Salesforce Integration

Hello,
I have a client that we recently completed a small UCCX 8.5 Premium deployment for. As part of the deployment we completed a CAD integration with Salesforce.com in order to provide a screen pop of the associated customer account using the ANI from the caller (document attached – though there were some changes along the way in order to conform to the current version of Salesforce and UCCX).
Now the customer is interested in scraping data from Salesforce.com in order to route calls to the right agents. The integration we have completed to Salesforce for CAD does not help us to do this, specifically because the account screen pop the agent gets, is provided as part of a workflow, taking place AFTER the agent is selected. In order to do what the customer is asking, we will need to hit the Salseforce database earlier and somehow populate variables that will allow us to route the call appropriately.
I know that once upon a time we could use the Cisco Unified CallConnector for Salesforce.com in order to provide a more enhanced integration to Salesforce but that is now End of Life (http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7274/ps7292/end_of_life_notice_c51-679419.pdf). I know that there are 3rd party connectors (http://www.amctechnology.com/solutions/Cisco_solution.html) but of course those require licensing.
So now that you have the context, here is the question:
I am looking for a recommendation on how to provide the functionality that the customer is looking for.
Option 1: Complete a DB integration to Salesforce directly from UCCX and scrape the data from the Salesforce DB in order to route the call appropriately. If this is possible, I am looking for any sort of documentation on how to accomplish this.
Option 2: Use a 3rd party connector to accomplish the DB integration and pull the data out of the DB in order to route calls appropriately. I have a call into the 3rd party vendor to confirm if we will get this functionality out of the connector, in combination with scripting from the UCCX side, but if anyone has any experience with this I would love to hear the details.
Thank you,
Casey Nordendale

Hi,
Referring to the UCCX 8.5 datasheet,
http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps1846/data_sheet_c78-629807.html
Cisco Unified Contact Center Express Premium allows you to apply HTTP integration to provide integration and a screen pop with browser-based applications such as Salesforce.com running in the Cisco Agent Desktop embedded browser.
Also refer the section "Figure 1.Cisco Agent Desktop with Integrated Multitabbed Browser (Premium)" in the below link,
http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps427/data_sheet_c78-584241_ps1846_Products_Data_Sheet.html
An example is also provided in the below link,
http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps427/prod_white_paper0900aecd804c6cdd.html
Hope it helps,
Anand
Please rate helpful posts..

Anybody know the Roadmap for combining NAC Agent and Cisco AnyConnect?

Heard a rumor that Cisco is going to combine the functionality of the NAC Agent and Cisco AnyConnect as far as being an 802.1x supplicant, does anyone have any information about this? Like is it true and if so, any idea when it will happen?

Hi ,
There is no comitted plan for NAC and Anyconnect integration. But Anyconnect now comes with a module called NAM ( network access module) which can do dot1x as well.
Here is the link for that :
http://www.cisco.com/en/US/docs/security/vpn_client/anyconnect/anyconnect30/administration/guide/ac04namconfig.html
Thanks
Waris

Solstice agent - other agents

Hi all,
As being new to SNMP and Solaris, I think I have a fairly easy question for you guys.
We're currently running Solaris 9 on V440 and V420 boxes.
I'll have to perform some monitoring on these and SNMP drawed my attention.
But on the system curently only the SUNWsasm package is installed and running (Solstice enterprise agent) A simple snmpwalk could not be performed. Is this package enough or....
In the Sun SNMP manager agent Admin guide for Sun Fire v420 and 440 I found nevertheless other packages which should be installed:
SUNWmasf, SUNWmasfr + the commom config reader for the V440 and 420).
Thanks for the help; which is very much appreciated.
best regards,
Geoff

Hi Rick, thanks for your interest
What's different about this "empty agent"? It doesn't have a pernr?
No, it does not have a pernr nor anything else. Whenever you access to the responsible agents list popup from the workflow log, there are as many entries as pernrs, and additionally, this empty line on top, but just sometimes
How is the role returning this list of pernrs? Could it be that
there's a programming error there? Could you change it to check
for this empty agent and remove it before it gets passed to the workflow?
I have rechecked the role outside the workflow and it never returns an empty row. To me, it looks like it happens something once the role has been executed, so a "empty object" is added to the list of possible agents.
However, If the problem persists and we do not find the root, I will modify the role to delete any possible empty rows, just in case. Thanks for the tip

Cisco EIM agent and supervisor

Hello everyone,
I have a small problem to solve:
I have Cisco CIM EIM/WIM, and created a simple routing and supervisory script for EIM. It is IPTA, integrated solution.
What I want to do is to have agents receive inbound emails and supervisors receive only outbound emails for reviewing (accepting or rejecting) emails from agents.
Agents are receiving inbound emails and supervisors are receiving outbound emails from agents, and that's ok.
But supervisors are receiving inbound emails as well, and I do not want them to receive those emails, only emails from agents for reviewing.
I tried removing agent role from supervisors (in CIM admin console), but they are still receiving inbound emails.
Is there a way to resolve this? What should I configure or not configure for supervisors, not to receive inbound emails?
Thank you
Vlad

Hi John,
Did you run the "Cisco Unified CCX Client Configuration tool " after upgrading your UCCX system. If not please run it and relaunch the CAD or CSD, they will get automatically get upgraded.
Hope this helps.
Anand
Please rate helpful posts !!

Agent and Call State in ICM

I am working to create and test an integration to Cisco ICM 8.5 connected to an Aspect Unified IP CTI interface. The solution will recieve agent and call events from Unified IP and consume them to understand the state of activity and available agents for the purpose of ICM making inbound call routing decisions.
To facilitate testing I would like to know how to (or if I can) access a real time report that reflects the agent and call states based on the events recieved from Unified IP.

Hi,
certainly. Do you have access to the ICM Admin Workstation/Historical Database Server? There's a Microsoft SQL Server running there, containing the real time tables you're looking for.
G.

Oracle Portal and Discoverer Integration

Portal Version: 9.0.2.0.1
RDBMS Versjion: 9.0.1.3
OS/Vers. Where Portal is Installed:: Suse 7 SLES
Error Number(s)::
Oracle Portal and Discoverer Integration
We're trying to integrate Discoverer with Portal unsuccessfully.
We made many things in accordance with oracle's documentation until add discoverer portlets (worksheet and list of workbooks) in a test page.
In view mode, the worksheet portlet shows the error:
"The portlet has not been defined. The publisher must define the portlet by clicking on Edit Defaults for the portlet on the edit mode of this page. Please contact the publisher of this page."
We think we have to edit properties before. Is this? Anyway edit worksheet portlet crashes between step 1 and 2. The error is: "The listener returned the following Message: 500 Internal Server Error".
We have a public conection created in EM and a discoverer application which can be viewed using plus or viewer.
Furthermore, it's not possible delete the added portlets neither the page that contain it. The error at delete is:
Error: An unexpected error occurred: User-Defined Exception (WWC-44082)
(WWC-00000)
An unexpected error has occurred in portlet instances: User-Defined Exception (WWC-
44846)
An unexpected error occurred: User-Defined Exception (WWC-43000)
The following error occurred during the call to Web provider:
oracle.portal.provider.v2.PortletNotFoundException
at oracle.portal.utils.v2.ContainerException.fillInStackTrace(Unknown Source)
at java.lang.Throwable.<init>(Throwable.java:78)
at java.lang.Exception.<init>(Exception.java:29)
at oracle.portal.utils.v2.ContainerException.<init>(Unknown Source)
at oracle.portal.provider.v2.PortletException.<init>(Unknown Source)
at oracle.portal.provider.v2.PortletNotFoundException.<init>(Unknown Source)
at oracle.disco.portlet.provider.DiscoPortletPersonalizationMgr.destroy
(DiscoPortletPersonalizationMgr.java:65)
at oracle.portal.provider.v2.DefaultPortletInstance.deregister(Unknown Source)
at oracle.webdb.provider.v2.adapter.soapV1.ProviderAdapter.deregisterPortlet
(Unknown Source)
at java.lang.reflect.Method.invoke(Native Method)
at oracle.webdb.provider.v2.utils.soap.SOAPProcessor.doMethodCall(Unknown Source)
at oracle.webdb.provider.v2.utils.soap.SOAPProcessor.processInternal(Unknown Source)
at oracle.webdb.provider.v2.utils.soap.SOAPProcessor.process(Unknown Source)
at oracle.webdb.provider.v2.adapter.SOAPServlet.doSOAPCall(Unknown Source)
at oracle.webdb.provider.v2.adapter.SOAPServlet.service(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:336)
at com.evermind.server.http.ResourceFilterChain.doFilter
(ResourceFilterChain.java:59)
at oracle.security.jazn.oc4j.JAZNFilter.doFilter(JAZNFilter.java:283)
at com.evermind.server.http.ServletRequestDispatcher.invoke
(ServletRequestDispatcher.java:523)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal
(ServletRequestDispatcher.java:269)
at com.evermind.server.http.HttpRequestHandler.processRequest
(HttpRequestHandler.java:735)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:151)
at com.evermind.util.ThreadPoolThread.run(ThreadPoolThread.java:64)
(WWC-43147)
Edit properties for portlet List of Workbook works but in view mode we have the error in the portlet area:
"Failed to refresh portlet. Please verify that the information used to create the
portlet instance or customization is still valid. Otherwise, please contact your
iAS administrator. oracle.discoiv.controller.FatalControllerException:
DiscoNetworkException - Nested exception: org.omg.CORBA.OBJECT_NOT_EXIST: minor
code: 0 completed: No null"
Any ideas?
Thanks

Hi there,
Have you applied any patches to 9ias since it was first installed? We had the same problem and had to apply a couple of patches to get the portlets working.
1. Apply the 9.0.2.53.16 one-off patch for Oracle 9iAS Discoverer which takes Discoverer up to 9.0.2.53.16. This patch appears to be password protected and you need to get someone at Oracle support to give you a password.
2. Apply the Discoverer Portlet Provider: 9.0.2.53.00c patch (patch no. 2595444) which gives you a new discportal.xsl file that actually works. It's this second step that solves your problem but you need to do step 1 before this. This is password protected as well.
3. As you've upgraded Disco on the server to 9.0.2.53, you'll need to upgrade Disco Admin & Desktop within your 9iDS installation using patch no. 2555265. This is because Disco 9.0.2.53 uses an upgraded EUL that Disco Admin & Desktop need to be patched to use.
This was the course of action Oracle support advised us about nine months ago. Of course they may have released a further patch to Disco that does 1 & 2 in one go, but we regularly carry out steps 1 and 2 on servers we use and we can use the Disco portlets successfully.
Hope this helps
Mark Rittman
[email protected]

Unit testing and system integration testing for crystal report

Hi gurus,
I am creating crystal report by oracle procedure, will you please tell me how to do unit testing and system integration testing? appreciate very much.

The focus of this forum is report design. The actual testing of reports would be subject to your own internal policies and procedures.
Jason

Question regarding MM and FI integration

Hi Experts
I have a question regarding MM and FI integration
Is the transaction Key in OMJJ is same as OBYC transaction key?
If yes, then why canu2019t I see transaction Key BSX in Movement type 101?
Thanks

No, they are not the same. The movement type transaction (OMJJ) links the account key and account modifier to a specific movement types. Transaction code (OBYC) contains the account assignments for all material document postings, whether they are movement type dependent or not. Account key BSX is not movement type dependent. Instead, BSX is dependent on the valuation class of the material, so it won't show in OMJJ.
thanks,

Jabber and O365 integration

Hello,
Do we need any additional licenses from Cisco or Microsoft to make a full possible integration between O365 and Jabber ?
For example features like :
Single Inbox Unified Messaging with SpeechView transcriptions, Microsoft Word Click to Call, SharePoint Presence & Click to Call, Jabber video calling and desktop sharing, and WebEx on desktop and iPad,
Thank you for your help
Best Regards,
Tomasz

Tomek,
There is no direct integration between Jabber and Office 365, except for Exchange Gateway integration on IMP server side which is not supported with Office 365. All other Jabber integrations do not go to Office 365, calendar client integrations are done with Outlook, and UM integration is between Office 365 and Unity Connection, which does not affect Jabber.
HTH,
Chris (Krzysiek) :-)

Solstice Agent and SMC Integration

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