Solution manager : system monitoring setup

Hi all,
We are planning to move from a third party monitoring tool to SAP solution manager we are Solman 7.0 with ehp1 .
I am going thru docs for system monitoring and follow the steps to active the systems and observed Instance availability step , is it possibule to automate an email when the satelite system is unavailable?
How do we automate an email for each alert from system monitoring ?
Please suggest..
Thanks,
Subhash.G

Hello Subhash,
Check this guide for alert configuration .
Solution Manager CEN and Alerting configuration guide for Dummies
Hope it helps.
Regards,
Amit Barnawal

Similar Messages

Solution Manager System Monitoring of a CE 7.10

Hi
I am trying to setup a Solution Manager Monitoring Solution for a CE 7.10 Enviroment.
I have already setup CEN in SOLMAN.
I have registered CE Systems with a sapccmsr j2ee agent.
I have setup the JCO RFC Connection in CE.
I have created the TCP/IP Connection to the JCO Connection in Solman.
I have set the TCP/IP Connection in RZ21 as the J2EE Customizing Destination.
The solution involves only 1 Logical Component with 3 CE Systems.
When I go to the solution manager setup and try to configure the MTE Nodes for my solution I cannot get the MTE context while clicking in Activate Monitoring for other Software Components
I choose Java Application Server, choose my server, choose CEn but when i have to choose the context of the MTE i get an empty list.
IF i go Activate Monitoring for Other Servers and choose the server I get the contexts of the remote server, but I can only choose one.
So how can I see the context of the CE servers in the Software component part?
Ty.

Hi,
Have you defined and added corresponding logical systems for the respective satellite systems?
Here is the sequence of steps you've to do:
in SMSY:
1) Define server, DB, Systems
2) Generate READ, TMW, TRUSTED RFCs to the satellite systems
3) define logical systems and assign the satellite system to it
in Solution_Manager:
1) define new solution
2) add the logical system into the solution
If these steps are successful, you should be able to see the satellite system in SYSTEM MONITORING in Solution_Manager.
Have you already done these steps?
After performing these steps:
Solution_Manager>choose relevant solution>operations setup>Solution Monitoring>System monitoring>Activate monitoring> choose the system and activate monitoring.
Your system will then appear.
Does this help any way?

Solution manager system monitoring configuration

Hi
I am configuring system monitoring in solution manager (Oracle / Solman 7.0 EHP1 / Windows 2008 / VM)
I have added a satellite system to solution manager thru CCMS and CCMSPING agents. These are visible in RZ21 / Technical infrastructure / Overview. This has also been added in SMSY, SMSY when refreshed pulls out data from the satellite system. However I am having trouble with the transaction SOLUTION_MANAGER. This is where I setup system monitoring.
Here I find the solution maanger system however am not able to find the satellite system which I had added.
Thoughts?
thanks
Ravi

Hi,
Have you defined and added corresponding logical systems for the respective satellite systems?
Here is the sequence of steps you've to do:
in SMSY:
1) Define server, DB, Systems
2) Generate READ, TMW, TRUSTED RFCs to the satellite systems
3) define logical systems and assign the satellite system to it
in Solution_Manager:
1) define new solution
2) add the logical system into the solution
If these steps are successful, you should be able to see the satellite system in SYSTEM MONITORING in Solution_Manager.
Have you already done these steps?
After performing these steps:
Solution_Manager>choose relevant solution>operations setup>Solution Monitoring>System monitoring>Activate monitoring> choose the system and activate monitoring.
Your system will then appear.
Does this help any way?

Solution Manager System Monitoring for non SAP system

Dear Support,
I have configured the CCMS Agent (SAPCCMSR) for non-SAP system (Windows 2008R2).
The system information (e.g. CPU, Memory, Disks etc) has already showed in RZ20 of Central Monitoring system (e.g. Solution Manager).
How can I do to configure to display these information in the Alert Inbox tab on System Monitoring Workcenter?
Best regards,
Fan Hung

Hi,
Have you defined and added corresponding logical systems for the respective satellite systems?
Here is the sequence of steps you've to do:
in SMSY:
1) Define server, DB, Systems
2) Generate READ, TMW, TRUSTED RFCs to the satellite systems
3) define logical systems and assign the satellite system to it
in Solution_Manager:
1) define new solution
2) add the logical system into the solution
If these steps are successful, you should be able to see the satellite system in SYSTEM MONITORING in Solution_Manager.
Have you already done these steps?
After performing these steps:
Solution_Manager>choose relevant solution>operations setup>Solution Monitoring>System monitoring>Activate monitoring> choose the system and activate monitoring.
Your system will then appear.
Does this help any way?

Need help in Solution Manager System Monitoring-activating Instance Status

I would like to use System Monitoring with Solution Manager.
The agents CCMSPING and SAPCCM4X are installed on the monitored system and CCMS is configured
I've already created a solution and a logical component. Now i would like to activate Instance Status in the tree when i enter in Setup System Monitoring .... but i get a red alert an the following Message Instance status is no performance alert. Thresholds have been deleted ... how can i activate this Instance Status?
I am going my first steps in SAP SolMan and tried to solve this problem but i had no success. Can someone please help me? What i am doing wrong?
thanks...
Edited by: Satish Machavarapu on Dec 15, 2009 12:46 PM
Edited by: Satish Machavarapu on Dec 15, 2009 1:04 PM

Hi,
If you want to monitor the Availability status of the instance then check the below docs
[http://help.sap.com/saphelp_nw70/helpdata/EN/38/9e100dd7980fffe10000009b3810a5/frameset.htm]
[CCMSPING config|http://www.sdn.sap.com/irj/scn/elearn?rid=/library/uuid/d547f687-0901-0010-07a9-ce64cc044215]
[CCMS Agent config|http://www.sdn.sap.com/irj/scn/elearn?rid=/library/uuid/40ef0688-814a-2a10-afb1-89b40d83d0e0]
regards
Naveen
Edited by: Naveen Kumar on Dec 15, 2009 1:07 PM

Solution Manager - System Monitoring

Hi Basis associates,
This is a open discussion for SAP Basis experts to discuss what the pain points are when it comes to SAP System Monitoring on
1. Solution Manager
2. Third party Monitoring tools
for any SAP Application (ABAP, ABAP+Java, Java only)
Also, what are the additional parameters that Solution Manager needs to monitor to make the monitoring easier?
Thanks
Vaidehi

Hi,
Have you defined and added corresponding logical systems for the respective satellite systems?
Here is the sequence of steps you've to do:
in SMSY:
1) Define server, DB, Systems
2) Generate READ, TMW, TRUSTED RFCs to the satellite systems
3) define logical systems and assign the satellite system to it
in Solution_Manager:
1) define new solution
2) add the logical system into the solution
If these steps are successful, you should be able to see the satellite system in SYSTEM MONITORING in Solution_Manager.
Have you already done these steps?
After performing these steps:
Solution_Manager>choose relevant solution>operations setup>Solution Monitoring>System monitoring>Activate monitoring> choose the system and activate monitoring.
Your system will then appear.
Does this help any way?

Solution manager system Landscape setup problems

Dear Expert,
I tried to add new system DEV into solution manager landscape with the Assistant .
But during the step Create RFC connections, it occured some errors below.
RC=2: The user has no authorization in the target system (for the object S_RFCACL), or logged on with one of the protected users 'DDIC' or 'SAP*'.
I created a account call 'TIM' at target system, and also solution manager has the same user account as well.
does any other authorizqtion need to be assign to TIM.??
please help~
Regards
Jack Lee

Hello,
Please create a communication user in both Solman system as well as satellite system with trusted autorizatrion.
For trusted autorization create a role with object S_RFC & S_RFCACL
While generating RFC please select the user which you have created in the above step
Hope this helps you if not let me know the exact error
Regards,
Raghu.

System Monitoring Setup in Solution Manager

Hello Experts,
We are going to implement and configure Solution Manager - System monitoring setup for pre testing purpose
Currenly we have installed below SAP Systems
1.Solution Manager Server
2.ECC server (Without Ides) - Abap
3.CRM Server (Without Ides) -Abap + Java
We need to setup below tasks in Solution Manager
1.Early watch alert
2.System Monitoring
3.Central System Administration
4.Business Process Monitoring
5.Service Level reporting
1.Is it possible to setup the solution manager -above mentioned tasks without Ides system ?
Could you please someone give input reg this.
Thanks
Thirumal
Edited by: Thiru Thirumal on Aug 6, 2008 4:56 AM
Edited by: Thiru Thirumal on Aug 6, 2008 4:57 AM

Hi,
Q. Is it possible to setup the solution manager -above mentioned tasks without Ides system ?
A. Yes.
Check with links for
1.Early watch alert
This process helps you to identify potential problems early, avoid bottlenecks, and monitor the performance of your ABAP and JAVA systems and your most important business processes, regularly, automatically and effectively. The data collection infrastructure comprises the ABAP Service Data Control Center and the JAVA function module Data Provider. The SAP EarlyWatch Alert in the SAP Solution Manager is a service provided by SAP.
To be able to use it, you have:
maintained the non-ABAP systems correctly in the system landscape maintenance (transaction SMSY)
RFC u2013 Connections between: and an RFC u2013 Connections established.
your satellite systems and the SAP Solution Manager system
SAP Solution Manager and the SAP Service Marketplace
Solution Manager system and Solution Manager Diagnostics
Cf: Solution Manager IMG (transaction SPRO).
checked the availability of the tools required for the SAP Service sessions (add-on ST-A/PI), with the report RTCCTOOL.
activated Alert Monitoring and set-up the Automatic Session Manager (ASM) in the Service Data Control Center (SDCCN) of your satellite systems, for all SAP satellite systems and the central SAP Solution Manager of your solution
set-up your systems in a solution landscape in the SAP Solution Manager
configured Solution Manager Diagnostics
2.System Monitoring
The system monitoring in the SAP Solution Manager is, as described above, like a system-wide central CCMS. It can also contain the central CCMS (CEN) of satellite systems. These CENs can then monitor other components.
The graphical display in the SAP Solution Manager gives you access to the alerts of all systems in a solution. You can go to the local or central CCMS of the satellite systems.
The system proposes the most important alerts in the CCMS monitor collection, according to SAP experience, and their alert thresholds, for each system in the solution, in the system monitoring Session. You can activate or deactivate these alerts. The connection between the local CCMS and the SAP Solution Manager allows you to maintain the alert thresholds directly in the SAP Solution Manager, overwriting the values in the local CCMS.
3.Central System Administration
You activate the customizing for business processes in your solution, in the Business Process MONITORING session in the SAP Solution Manager. A monitoring tree element (MTE), or a monitor collection, u201EBPMu201C of several monitoring objects, is created in the local or central (CEN) CCMS of the satellite system.
The data is collected for the monitoring types of the business process monitoring in contrast to system monitoring, as follows:
● The system collects performance (dialog transactions), posting cancellations (V1 and V2) and u201EOther CCMSu201C and interface data, in the local CCMS of the satellite systems.
● The system collects background processing, application list, application monitors, delivery lists, and document size data, in the central SAP Solution Manager CCMS.
The SAP Solution Manager system copies the data from the local CCMS.
The graphical display in the SAP Solution Manager simplifies access to the alerts for the business processes, business process steps or the interfaces between the systems in a solution. You can go to the local CCMS of the satellite systems.
The connection between the local CCMS and the SAP Solution Manager allows you to maintain the alert thresholds directly in the SAP Solution Manager. These overwrite the values in the local CCMS.
4.Business Process Monitoring
The system and business process monitoring (including interface monitoring) in the SAP Solution Manager, both use the Computing Center Management System (CCMS) (transaction RZ20) architecture. This means that system alerts which occur in the local CCMS, are passed to the SAP Solution Manager via RFC connections between the SAP Solution Manager and the satellites. The system shows these alerts in a graphic or in Sessions. You can also handle the alerts centrally, without having to go to the local CCMS of the satellite systems.
You can see the alerts from several systems in a solution landscape in the SAP Solution Manager, in a graphical overview, in contrast to the local CCMS of the SAP Solution Manager satellite systems. This is the view of a central CCMS (CEN). You can also monitor non-SAP systems in a central CCMS (CEN) of a satellite system
5.Service Level reporting
http://service.sap.com/solutionmanager for all solman tasks as given below.
http://www.asap.net.cn/homepage_en/Solution%20Manager%20EN.pdf
http://help.sap.com/saphelp_sm32/helpdata/en/1b/f02c41ab78f66fe10000000a1550b0/content.htm
http://help.sap.com/saphelp_sm32/helpdata/en/9f/1f46570f8a4a268b3154e0e0f07280/content.htm
Regards,
Srini Nookala

Solution Managers System monitoring and CCMS/CEN

Hi.
Could anybody enlighten me on the Role of CCMS / CEN in the Solution manager Monitoring.
I have set up solution manager to Monitor my landscape. I have set up user defined limits and email alerts. These Alerts and the alerting agent - I assume - are carried out on the system being monitored.
Now the question - I want the Solution manager box to be the CEN and do the Alerting centrally (from the SM box) - Will the MTE's and Alerts that I have assigned and configured through System Monitoring use the properties set up though the CCMS?
I assume I will have to install the CCMS agents on all the target boxes - Will the Solution manager box process the Statics and send out the alerts from itself? If so How much workload does this place on the network and the box?
Why does the solution manager not act as the central processing and alerting box from the start? If we go through the effort of setting up the monitoring - why does it not set up Collection and Alerting at the same time?
Any feedback will be appreciated.
Thanks
Terry H.

Hi Terry,
Solution Manager System Monitoring is using CCMS infrastructure, so we have two different ways to collect data (alerts) from the satellite systems, first via CCMS agents as you mentioned or the option to use RFC destinations to read the alerts. This can be configured automatically by SMSY in Solution Manager. The second option produces higher network workload, because every alert will be checked every 3 minutes, with agents only new alert values will be pushed.
I hope this info helps you
Regards,
uDo

1 Solution Manager System - Mulitple Companies.

Hi All,
Please provide some input/information regarding one Solution Manager system with multiple companies.
Situation:
We currently have one Solution Manager system(SMP) that belongs to a main company. Under this company there are 5 separate companies. Each company including the main company has multiple SAP systems with different landscapes. Main Company - ECC6 landscape, BI 7.0, Portal, XI and HR Landscape. All other companies have their unique systems/landscapes with their own support personnel.
Issues at hand:
How do we setup Solution Manager to run multiple companies? Do we setup different Solution Landscapes and add each company systems to their own landscapes. How does this effect Service Desk/Charm setup ?
We also want to implement Service Desk / Charm / EWA and all the other functionality that is available in Solution Manager. Is there any advise on this issue and what are the potential pitfalls.
Is it possible to be setup multiple clients and have each company work in its own client.
I would appreciate any advice and information that will assist us with making an informed decision on the best way to proceed with this. I have done research and cannot find any information pertaining to this type of scenario. I'm hoping there are other customers that have a similar problem/issue.
Thanks and regards,
Ricky

Dear Ricky,
You are right. You sould create multiple solutions u2013 a solution for each company. Each solution comprises the landscape (systems) relevant.
I don't think setting up multiple clients and have each company work on its own client is a good idea. The solution manager supports monitoring and managing multipal solutions. By creating multiple clients you are loosing the advantage of one-point-of-entery. Besides, a lot of the customization in the SolMan is cross client.
Regarding the service desk:
You may create a sold-to-party business partner for each of the companies (transaction BP) and assign each sold-to-party only to the relevant system/iBase in transaction IB52. This will allow you to screen the messages in the service desk by a sold-to-party/company.
Regarding the EWA:
The EWA monitors the systems in the solutions. You may have as many solutions as you want.
Regarding the Charm:
Sorry, we didnu2019t implement it yetu2026 you should keep asking abour that.
If you would want to use Business Process Monitoring - this is solution based, so I don't see any problem there.
Hope it was helpful.
Good luck!
Adi Skutelsky

Problem in System Monitoring Setup

Hi
I need to configure System Monitoring Setup in Solution Manager. But I cannot able to open the Page SOLUTION_MANAGER -> Operations -> Solution Monitoring -> System Monitoring/Administration. I am getting the error :Network Access Message: The page cannot be displayed ". We use proxy for Insternet here. Please suggest
Regards
Soumya Dasgupta

Hi ,
Please check the PDF attached below for the Stellite System configuratiom.
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a0d0de5a-3436-2c10-faa1-b860db5a57b9
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/e0f35bf3-14a3-2910-abb8-89a7a294cedb
http://help.sap.com/saphelp_nw04/helpdata/en/5a/b27f17edb04a6882c59f6619a267b9/frameset.htm
Thanks Rishi Abrol

Solution Manager: System Administration

Hello all,
in Solution Manager -> dswp -> Operations Setup -> System Administration I've successfully created and monitored some servers; the problem is that I've accessed a server and in Session Components hit 'Complete'; since then, I can't remotly monitor that server and the only option I have is to 'Display session'. How can I activate system monitoring on that server again?
Kind regards,
Tudor Sofron

Hi Tutor,
there is a possibility, but it's not documented for customers.
Please open a customer message on SV-SMG-OP, open the R/3 connection and provide a user to logon
You can mention my name, I could help the Suppport Consultant in the Global Support Center.
Best regards,
Ruediger Stoecker

Solution Manager Alerts Email setup

Hi,
I would like to know step by step process for setting up email feature in Solution Manager system for various alerts. Please tell me step by step at high level or any document / OSS notes.
Regards
Srinivas

Sjoerd Lubbers ,
Thanks for your input. I am trying to register CCMS agent (SAPCCM4X) for one of Satellite system (ABAP).
But I have few doubts while input the following information.
Client level should be 000 ?
If I input any typo or invalid input shall I go back and redo?
    client [000]                        :
      user                     :
      language [EN]                      :
      hostname of E02 message server :
      use Load Balancing [n]/y ?         :
      hostname of application server :
      system number (00 - 98) [00]       :
      [optional] route string             :
      trace level    [0]                  :
please enter password for [E02:000:<USER>]:
Basically this system is ABAP system and I thought I need to register only SAPCCM4X agent. But after register SAPCCM4X the following message displayed. Shall I need to register this one? If it is I am having an issue with password.
This CCMS agent program sapccm4x is able to actively report
alert data into the monitoring system [SID].
To enable this feature, you have to setup the user CSMREG
in [E02]. (refer to SAP Online-help, search for 'CSMREG').
Alternatively use any user in [E02] that has at least authorization ).
to call per RFC function groups
   SALC, SALF, SALH, SALS, SAL_CACHE_RECEIVE, SCSMBK_DATA_OUT,
   SCSMBK_RECONCILE, SCSM_CEN_TOOL_MAIN, SYST, RFC1
After entering the RFC logon info for the user, the password
will be stored here on this machine in a Secure Storage.
      client [000]                        :
      user [CSMREG]                      :
      language [EN]                      :
      hostname of <SID> message server [] :
      use Load Balancing n/[y] ?         : n
      hostname of application server [] :
      system number (00 - 98) [00]       :
      [optional] route string             :
      trace level    [0]                  :
      please enter password for [SID:000:CSMREG]:
Regards
Srinivas

Solution manager system log - strange entries

Hi Everyone,
the problem we are facing in Solution Manager system log every five minutes appears a new error message:
2 Database error -30082 at CON
0 > SQL30082N Security processing failed with reason "24"
0 > ("USERNAME AND/OR PASSWORD INVALID"). SQLSTATE=08001
First of all the landscape: ECC, BI, CRM, PI and Solman. Each system is DEV, QUA, PRD - except Solution Manager.
Result of going to see the logs within work directory:
Connect to %_DCR_XXXXX as db2dcr with DB6_DB_NAME=DCR;DB6_DB_HOST=xxxxxx;DB6_DB_SCHEMA=SAPSR3;DB6_DB_SVCENAME=5912
C *** ERROR in DB6Connect[dbdb6.c, 1727] CON = 1 (BEGIN)
C &+***      DbSlConnectDB6( SQLDriverConnect ): [IBM][CLI Driver] SQL30082N Security processing failed with reason "24" ("USE
C &+***      RNAME AND/OR PASSWORD INVALID"). SQLSTATE=08001
C &+***
C &+***
C &+***      ABAP location info 'CL_SQL_CONNECTION=============CP', 337
C &+***
C *** ERROR in DB6Connect[dbdb6.c, 1727] (END)
C *** ERROR => DbSlConnect to 'DCR' as 'db2dcr' failed
[dbdb6.c      1732]
Some of the systems are being connected successfully and the error messages in SM21 are not related to those systems. But some of the systems like DCR cannot be reached. And this fact causing the error messages.
I haven't configured Solution Manager because I have joined the project later. I would like to know what job is trying to access the satellite system and for what purpose.
On solution manager side I have checked all the scheduled background jobs - all of them have been executed successfully.
There some of them are scheduled but it is hard understand what is purpose of the job.
I have checked and corrected system landscape through SMSY and have maintained all the RFCs. They all OK now.
What else could force to make a connection to satellite system? And where is the place where it is hardcoded local(satellite) db2 connection entry?
Like I said before, some of the systems are being connected but some not. The one which has not been connected - there was recently changed SAP master password. I believe this is the key to resolve the problem. But the system itself operating 100% correctly.
Perhaps it could be CCMS that makes some extra connections to collect the data from the monitored systems. But I have checked all the RFC's in SM59 and they were OK.
Any ideas or suggestions would be appreciated.
Thanks in advance,
Kind regards,
Artjom.

Kaustubh Krishna,
thank you for respond.
It was dbacockpit. The connection was maintained with old db2sid password. And it was causing problematic log entries.
Problem was solved.
Points awarded.
Thanks,
kind regards,
Artyom

Background job canceled in Solution Manager system

Dear all expert ,
Two background jobs canceled in solution manager system before some time.
details-
Background jobs :
                    1 - LANDSCAPE FETCH
    Program name : RSGET_SMSY
Job log : Job started
Step 001 started (program RSGET_SMSY, variant ,
The SLD server connection is inactive
Job cancelled after system exception ERROR_MESSAGE
                   2 - SEND_SYSTEM_RELATIONSHIP_TO_SUP
    Program name : AI_SC_SEND_SYSTEM_RELATIONSHIP
Job log :
                   Job started
Step 001 started (program AI_SC_SEND_SYSTEM_RELATIONSHIP, variant ,
SOL determined as monitoring Solution Manager system
SAP customer number unknown for installation number 0020606335
Job cancelled after system exception ERROR_MESSAGE
please help me , what should i do ?
I am waiting for your positive response.
Regards
Shubh

hi,
You can try following ....
For the job SEND_SYSTEM_RELATIONSHIP_TO_SUP
Program : AI_SC_SEND_SYSTEM_RELATIONSHIP
1. Up to Support Package 09:
a) Start transaction SMSY.
b) Choose Shft+F5.
c) Select the system named in the message.
d) Choose F6.
e) Select the "System Data in SAP Support Portal" tab.
f) Using the input help, fill the system number field with the correct system.
g) Save the data.
2. Up to and including Support Package 08:
a) Start transaction SOLMAN_CONNECT.
b) Select the system in question in the ID field and choose the filter pushbutton.
c) Select the system and select "Create configuration".
d) Fill the system number field using the input help with the correct system.
e) For example, select the "BW GUI Connection" service type.
f) Carry out all of the subsequent steps of the Configuration Assistant until you see the "Finish" pushbutton.
This establishes a unique relationship between your system in the Solution Manager and the system number in the SAP Support Portal. Problems no longer occur with this system when the SEND_SYSTEM_RELATIONSHIP_TO_SUPP job is next run. However, the problem may still exist for other systems (in these cases, you should follow the same steps).
Hope this will help to solve your issue..
Regards
Bhuban
RKFL

Solution manager : system monitoring setup

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