Solutions Center patch won't work. Windows 7 from Vista. C6280.Red

Question

I have a Dell Inspiron (Windows 7) and a C6280 on red with my husband's Hp Pavillion lap (Vista).  When I click Solutions Center to scan, a pop-up tells me I cannot do that just because. I have a CD for Vista since the lap is older than the Dell, when I try it Windows tells me to forget it. Then a window tells me Solutions Center won't work because I never finished installing something or "other".  If they mean PS_AIO_02_NetWired-FullWin_WW-130-140 I installed it 4 times. "Others" were many.  When I try the patch (dot4patch_reboot.exe) it immediately reboots  and... nothing else.  For rebooting my computer I don't need a patch, I'm obstruse but not that much. This is the 4th day I'm working at this and I'm desperate.   I'm thinking of throwing the whole rubble out of the window. In case I change that for myself: would a kind soul help me with this mess, please, please, pretty please?  You might have noticed I'm not very good at this kind of problem.  Therefore I have something extra to ask: make it simple?  Like Forums for Dummies?  Thank you so very much. Whether you can help me or not you had the patience to read all this.  Bless you.

Answer 1

RitadeCasia,
I am sorry it is not working.
This part of your statement concerns me:
"Only new happening today was an  HP window offering downloads, erasings and so forth with the image of a lovely Oriental girl."
This Update message is not from HP.  HP does not offer any updates while showing the image of any lovely person.
You might consider the following:
The system may be infected with a Virus (corruption causing software) or Malware (essentially an unwanted or malicious program)
Use your best Anti-Virus software and run the best, deepest scan that is offered.  When the first scan is complete, run your Anti-Virus again.
Anti-Virus Software packages
If you do not have Anti-Virus software, or if you need recommendations:
Avast Anti-Virus   NOTE:  You may select the free version.  Avast "plays well with others:  it gets along with Windows Defender (the Microsoft Anti-Virus that comes standard on your computer.
Recommendations provided by Microsoft for Anti-Virus software that works well with Windows 7 and most probably with Vista as well:
Windows 7 consumer security software providers
Malwarebytes software can help pull out, that is, it can extract and destroy those programs that do not belong on your computer.  Download and install the Free Version.  You might run it at least one time, perhaps twice.
Malwarebytes Anti-Malware Free
After each time the computer is scanned, reboot / restart your computer and log in.
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File System Scan -- sfc
Assuming the computer is considered "cleaned" of unwanted virus and malware software, you might next complete a system Scan to help make sure the File System is healthy:
Using System File Checker (SFC) to Restore System Files
System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Wi...
The sfc scan can be run more than one time to make sure it catches everything it can find.
After the sfc scan completes, try your installations again.
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New Backups -- System Recovery
After the scans are completed and you are fairly confident that the system is clean, you will want to create a new backup of your personal data.   This is a backup of your Account, files, and any "extra" folders that you have created that is not part of the Vista Operating System.
You do not want to over write any previous backups this time.  Example:  If you have a backup of your data on a USB stick that you made last month, two months ago -- or any time before the problems began, then you should KEEP that older backup and make a new backup on a different USB drive. 
In other words:  You need to make new backups -- but you may not yet be able to trust them 100%; keep the older backups along with the new ones.  IF you end up having to run a full Recovery on the computer, you will then have a choice about which personal backups to load after the recovery is complete.
Recovery
If you cannot fix the persistant problems on your computer, you may have to run a full Recovery to reinstall your Vista Operating System.  Please READ all the following documents before you run a Recovery.
You may NOT need to run the Recovery if you can fix the problems and your computer is again "acting normally".  I am providing the Recovery information in case you need it.
Reminder:  A full Recovery is destructive -- the Recovery procedure removes your data, removes the Operating System, and then reinstalls Vista.  You must then complete additonal Recovery steps to load your personal data into place on the computer. **
** The exception:  IF you have created (previously) a full IMAGE backup, you can use it to restore your computer to that exact condition.  A full Image contains not only the Vista OS, it also contains all your personal data, your programs, and everything else that was on the main disk when the Image was created.
If you do not already have an Image, you will be using other means to Recover the system back to working order.
Documents to Help with Backups and Recovery
The first document shows you how to use the computer's programs to make personal backups.   This is not the Recovery procedure -- it is something you do BEFORE you run the Recovery.  This procedure is related to Recovery in that it is preparation work you do ahead of time to protect your data.
Reminder:  Do not overwrite your previous backups -- IF your system is infected AND the Anti-Virus programs cannot  completely fix the problem, then you still need to make backups, but you also need to understand that they may not be 100% safe or complete.  You can use the new backups, just know that IF they are later found to be infected, you will be depending on your older backups to restore your personal data  -- you need to keep both old and new personal backups on hand and ready to use.
Use Windows Basic Backup and Restore Center to Back Up Files in Vista
The above doc calls:
How to Back Up Your Files (Windows Vista or XP)
This document shows you how to run the Recovery procedure -- this is the "destructive part" that removes and then reinstalls Vista.
Recover Windows Vista Operating System Using HP Recovery – Notebooks
This document explains what steps are necessary to completely restore your computer after you complete the initial Recovery of the Vista Operating System:  installing personal programs (Firefox) and personal files (your personal documents and pictures).
NOTE that you will need on hand:  Downloads or CDs of your programs that are not part of Vista.  For example, if you have installed a Photo Editing software, you will need to reload it after the Recovery.
HP Notebook PCs - Setting up Your PC After a Recovery (Windows Vista)
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And, Good Luck!
Kind Regards,
Dragon-Fur