SOLVED!!! Couldn't install/ uninstall Quicktime....

Have noticed a few people with the same problem so here goes...
After installing MS installation clean up utility and with some help from this thread...
http://forums.techguy.org/multimedia/420942-cant-run-uninstall-quicktime.html?t= 420942
I managed to remove the Quicktime entries and get iTunes working again on the machine. At last! And without the need for an operating system restore.

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Issues Installing/Uninstalling QuickTime

I've tried everything I could think of to uninstall QuickTime (because I need to install the new version). I tried going QuickTime > Uninstall Quicktime. Didn't work. I tried going to Add/Remove Programs. I downloaded a force uninstaller from the internet and it didn't work. I even tried to delete this folder Apple told me to delete called "Temp" and it said I don't have permission, despite being an administrator.
The message that keeps popping up is "A Newer Version of QuickTime is already installed. This installation cannot proceed while the newer version is installed.". Please help me.

The message that keeps popping up is "A Newer Version of QuickTime is already installed. This installation cannot proceed while the newer version is installed.".
What uninstaller did you use, gotty? Was it the Windows Installer CleanUp utility, or something else

I can't install / uninstall Quicktime either! Please help

I've read all the posts on this subject and none of the advice has cured my problem. When I try to run the latest Quicktime install program (having uninstalled Quicktime earlier versions??) I have only 2 options - either Repair or Remove. So Quicktime still exists somewhere on my system? Both the options give the same result - a warning dialog with the following message. "The installer has encounted an unexpected error installing this package. This may indicate a problem with this package The error code is 2356." Can someone help?

Thanks for the quick reply but I had tried all that already. To be sure though I just checked again. Windows Install cleanup reports no quicktime installation, there is no Quicktime folder in the C:\program files folder and the files are not present in the C:\Windows\system32 folder.
I also searched the entire PC and the files are not there at all. I also checked the QuickTimeInstallerF30.log located in my profile local settings\temp folder it shows the following:-
=== Logging started: 4/7/2007 23:35:25 ===
Executing: "C:\WINDOWS\system32\msiexec.exe" /i "{5E863175-E85D-44A6-8968-82507D34AE7F}"
Returned: 1603
Also the log file MSIf6fea.LOG in the same folder shows:-
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2356. The arguments are: QuickTime.cab, ,
=== Logging stopped: 07/04/2007 23:34:16 ===
I'm logged in as the administrator too.
Error message is still the same! The other point to note is that after the error message the install program then looks as though it reverses it first few steps that were completed before the error message.

Can't install iTunes 6.0.2.23 and can't uninstall QuickTime

help!!! i can't uninstall quicktime 7.0.2 (tried from control panel), which was included in my pc when i bought it, in order to install the newest version of itunes/quicktime. i would try lorraine's fix but can't even manually uninstall qt. got an error message "cannot delet file: cannot read from source file or disk". old version of itunes is gone, couldn't reinstall qt 7.0.2 (to try & repair), and remove apple itunes from NIS. i'd be grateful for any help.

HELP!!! this is driving me crazy...does anybody know how to fix this problem. how do i uninstall old version of QT in order to upgrade to the stand alone QuickTime and newest version of iTunes? I've already tried to manually delete the QT files and folders but got an error message. This totally *****! Both Apple & Windows support are pointing to each other for fixes.

QuickTime won't install/uninstall

At home I use a Mac as indicated.
At work, I am running Windows XP Pro SP2. I've been trying to get the latest version of QuickTime to install. I get "A newer version of QuickTime is already installed. This installation cannot proceed while the newer version of QuickTime is installed." First, this is not true, I have QuickTime 7.1. I cannot uninstall QuickTime because I seem to be missing the install package. I've now deleted all the QuickTime files and removed the entries from the Registry. However, somewhere the installer is still finding an installation of QuickTime. I have administrator rights. Does anyone have suggestions?

I ran the Microsoft Fix-It Tool located at http://support.microsoft.com/kb/2438651, as referenced by Dianne 13, and it worked PERFECTLY!
An update to QuickTime would not install on my PC; I kept getting a message that it "ecountered an error". I tried installing the update manually; I was told a newer version was already installed, and the installation could not be completed. QuickTime wouldn't even open; I got the same message about a newer version, so I tried running the uninstaller, both from the Start Menu shortcut and from within Control Panel - neither worked. The uninstaller told me it encountered an error & couldn't continue.
I ran the Microsoft Fix-It tool that Dianne 13 posted the link to, and it uninstalled QuickTime without any problem whatsoever, and the new version of QuickTime was able to then install.
<Edited By Host>

HELP cannot install itunes, uninstall itunes or uninstall quicktime

Hello - Went to upgrade my orig ver of itunes ver 6.0 to the video version to grab some music videos, and that is when all went to ****.
Got an error message that itunes was unable to install to my PC. PC is p4 running winXP sp2/3.
Error code: -3
Went to uninstall itunes, and got another error message that itunes was unable to complete the task with NO error code.
Also went to uninstall quicktime, and apparently the uninstall is not on my computer. I reinstalled quicktime, which was successful, but after rebooting and then trying to uninstall quicktime again, i got same error message quicktime uninstall cannot be found, quicktime cannot be uninstalled.
I did manage to get itunes successfully uninstalled.
After reboot and clearing out temp files and cache then again rebooting, then attempting to reinstall itunes VER 6.0 just the plain version for windows, NOT the video version, i again got error message that itunes was unable to install on my PC.
PLEASE HELP.
i cannot seem to load in a successful ver of itunes to listen to music, nor uninstall/install quicktime.
FYI -
Quicktime will not work when opened through itunes and through start menu, but will work when opened in the program and actually clicking on the .exe button.
pls help! i just want regular ver of itunes without video now, just want to listen to music what i bought, thnx

YES it is a Windows 98 based software, since i was unable to find older ver of Quicktime, i used what i had.
Incidentally, i figured out that when i went to install the Video ver of itunes, the ver 6.0 did not completely uninstall, some files were somehow corrupted.
There is a round about fix located on the windows tech support section which deleted previous Windows installer programs that in turn deletes older versions of programs, you pick from a list that the program detects, and it will delete all older versions.
Here is the link, if you know anyone that needs it..
it fixed my PC, after using this program i was able to successfully install 1st- the standalone version of quicktime, then itunes without incident.
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
bunny

Quicktime errors during install, uninstall, or run

Quicktime errors during install, uninstall, or run. No error code. It just says it encountered an error and must exit.

I located a previous response that satisfied my issue. Below is the process that allowed me to use quicktime.
The "fatal error" in this context has (recently) been indicating trouble with old, misplaced QuickTime componentry lurking about in your system.
(Whether or not the message is a symptom of that problem seems to depend on what version of old misplaced stuff is lurking and what version of QuickTime proper we're trying to install or uninstall ... but in recent times, there's been an uptick in fatal errors being caused by that.)
So let's try investigating that possibility first.
First we'll adjust some view settings on the PC.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in "My Computer" open Local Disk C: (or whichever drive your operating system is installed on).
Open the "Windows" folder.
Open the "System32" folder.
What files or folders can you see in there with QuickTime in the file or folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

I can't uninstall Quicktime so I can't uninstall/install iTunes!

I am trying to install the new version of iTunes. When I do, I get an error saying "A newer version of Quicktime is already installed. Cannot install Quicktime... blah blah blah."
Sounds simple right, I just uninstall said version and viola! It all works! Wrong.
I tried to UNinstall Quicktime and I got the EXACT same error. Uncool. Please help.

Go here and get the uninstaller : http://support.microsoft.com/kb/290301
Make sure iTunes isn't open and run it.
Then try again with a fresh download.

Can't install Quicktime 7 as won't uninstall Quicktime 6.5

Hi
Trying to install i-tunes with the new version of quicktime but when it tries to uninstall my current version of quicktime (6.5) the following message appears:
Could not open key:
HKEYLOCALMACHINE\SOFTWARE\Microsoft\windows\current version\uninstall\quicktime. Verify that you have sufficient access to that key, or contact your support personnel.
How can i uninstall quicktime 6.5 & install the new version? What is a HKEY?
i have contacted both itunes support and pcworld support to no avail. Can anyone HELP, PLEASE!!!
Thanks

I spoke too soon on that one. Tried everything listed in the certificate to no avail.
6.5 version never did work on that PC. XP SP2, nothing special.
It cannot go on line either. Lightning made sure of that.
I deleted any version trace of it on the PC, Then several attempts of getting the right version for XP.
Download it to a memory card on This Apple Laptop.
Then over to the PC to install.
After the 3rd try with finally the correct version of 7.1.6, we have success.
A bit tough to find a version that worked. You don't know until the version is tried.
There was no direct path searching for 6.5 of what it had and to what came next.
No Guru God here.
Just trying different sockets from the mixed up tray of choices to set the record straight.

Can't install, uninstall or run QuickTime - help!

About three weeks ago my QuickTime all of a sudden stopped working.
When I try to play something, I get the following error message: "An error occurred inside a plug-in contained on this page".
Then the following message comes up: "The plug-in did not initialize properly".
I get a picture of a film strip with a broken section through it.
When I try to uninstall Quicktime from my computer, I get the following message: "Fatal error during installation".
I can't uninstall it, and I can't re-install it. I can't repair it or change it or remove it from the computer. Everything else on my computer seems to be working just fine.
Any ideas? I appreciate your help!!!

replying to Shisou
I recently installed ACE codec version 6.3.911.0, i had a suspicion (sp) that this is what was causing the problem, but the codec pack is great so i'm hoping there's a work around.
it's our prime suspect at the moment.
the runtime problems arise when the codec packas contain componentry/codecs for earlier versions of QuickTime than the minimum version needed for iTunes to run. the iTunes 7.1.x versions required at least a QT 7.1.5 (up from QT 7.1.3 for the iTunes 7.0.x versions), so we got a fresh round of the codec pack businesses with that.
(now of course, with QT 7.1.6 on the scene, i daresay we might start having some trouble with Codec packs that just contain QT 7.1.5 codecs and componentry.)
the best thing to do first would be trying to uninstall the Codec pack. if QuickTime (and therefore iTunes) is still not running after that, try seeing if an uninstall/reinstall of QuickTime now goes through (without the fatal error). if it does, does QuickTime start working again?

How can I uninstall Quicktime Pro 7.4.5 and then install on a new system?

Hi,
How can I uninstall Quicktime Pro 7.4.5 and then install on a new system?
I've got a new computer and I want to uninstall Quicktime Pro 7.4.5 and then install on the new system. Maybe I'm overlooking something, but a bunch of other applications have easy 'uninstall' functions right in the application toolbar. Why doesn't Quicktime?????
Thanks.

I've read that Q/T is not just a simple application but in reality, a major component of the OS. This is where it varies from other similar acting apps like WMV, AVI, FLV etc. To butress this statement, in a vague way, I remember seeing a graphic of the Mac OS when Apple was first pushing "X". QuickTime was in the same general area of depth in programming as UNIX.
So, you might not want to delete all of QuickTime just the Reg Key which should/could/might put you back to the non Q/T Pro functionality and thence legal to install on another machine.
Just be certain that the version on the new machine is the same as on the old machine or expect to buy a new $30 key.
Cheers-
Mark

Unable to install new quicktime as old one won't uninstall.

when i tried to insatall the new version of iTunes on windows it got about 3/4 of the way through and said that it could not uninstall the older version of quicktime and to try again. i tried several times and even tried manually uninstalling quicktime, as this wouldn't work i tried deleting the program files for quicktime which worked, but some remained. the same problem persisted, what should I do?

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
I had a similar problem and used this to uninstall quicktime. It appear the a previous installation go hung up. After you installm just select quicktime to complete un install quicktime

I've mistakenly uninstalled quicktime X from my macbook air. How can I install it back again?

i've mistakenly uninstalled quicktime X from my macbook air. How can I install it back again?

Click here and follow the instructions. If they don't work, go to the Mac App Store home page, click on Support under Quick Links, contact Apple, and see what they say.
(114522)

Can't upgrade iTunes... can't uninstall QuickTime

Help!!
I've missed a couple of upgrades to iTunes, waiting to investigate the problem - error 1322, a portion of the path exceeds the maximum length allowed by the system.
Now I think I've isolated it. If I try and uninstall Quicktime (version 7.1) I get the same problem.
So I think uninstalling and reinstalling Quicktime will help. But how do I do that - I can't get past the error.
Any experienced insights will be welcomed!
Thank you
Windows XP

I just solved a similar problem by using "Windows Install Clean Up" to completely remove my old version of Quicktime. Be very careful using this program, since it removes programs from the Window's registry. You can download it from Microsoft's web site.
http://support.microsoft.com/kb/290301
Be sure to carefully read all the instructions on the webpage before using the program.
Run the "Windows Install Clean Up" program.
Select Quicktime and remove it. Don't select anything else!
After this, try updating iTunes. I hope it works for you.
Dell Windows XP Pro
Dell Windows XP Pro

I cannot uninstall Quicktime

Ok, so my iTunes was not working properly, so I decided to uninstall everything. I uninstalled iTunes just fine, but am having a really hard time uninstalling Quicktime. Everytime I try to uninstall the program, it will tell me that an error occured and the task cannot be completed. I tried going to the control panel, and this didn't work, and I tried just reinstalling and this doesn't work either. My quicktime isn't working and I can't get it off my computer. Any suggestions would be so much appreciated...I'm going on vactaion in three weeks and I'd love to have my iTunes up and running so I can update my iPod for my trip.
Thanks
JD

Ok, so thank you for your suggestion! I tried using the clean up Utility and it did allow me to uninstall the program, which is great! Now, on to the next issue. I tried reinstalling both quicktime and iTunes. It finally allowed me to reinstall Quicktime without any problems, but as soon as it was installed I went to run it and a Window's box came up that told me that the program encountered an error and needs to close. The same thing happens obviously when I try to open iTunes. So, since the error was immediate after installing the program, I'm guessing there is a glitch in the actual program. SO......I am wondering if maybe an older version of Quicktime may be the solution. Any suggestions? I've had older versions of Quicktime on this computer before and they ran just fine, so I wonder if installing an older version (where do I find one?) would solve the problem
Ok, thanks in advance
Jonathan

SOLVED!!! Couldn't install/ uninstall Quicktime....

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