Some Crystal Reports are not using the Cache Server

Hi...we are currently running BOE XI R2 SP2. I setup a server group with a Cache Server and a Page Server. In the CMC, I set this cache server to keep reports cached for 15 minutes. On the Process tab of some reports, I specifically set the report to use this new server group. On some of the reports this works as expected. For others, it does not appear to be since the cache folder's Date Modified date does not change. So far the only similarity between the reports that do not use cache is that these reports have sub-reports. Has anyone experienced this before? If so, how did you resolve it?
Thanks!

Hi Rich,
the connectivity on the Designer an don the BusinessObjects system is identical. Is region the only characteristic being used in the report ? which connectivity did you use in Crystal Reports ?
ingo

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Crystal report from JSP using the JRC

Hi, I am trying to call crystal report from JSP using the JRC.
But i am getting the Error as 'Logon Failed'. my web.xml entry is
<env-entry>
<env-entry-name>jdbc/Test</env-entry-name>
<env-entry-value>!oracle.jdbc.driver.OracleDriver!jdbc:oracle:thin:{userid}/{password}@//10.0.0.1:1521/TestDB</env-entry-value>
<env-entry-type>java.lang.String</env-entry-type>
</env-entry>
i am setting the userid and password in the code. Please see the below code for your reference. Please help me to solve the issue.
<%@ page language="java" contentType="text/html;charset=UTF-8"%>
<%@ page import="com.crystaldecisions.report.web.viewer.CrystalReportViewer"%>
<%@ page import="com.crystaldecisions.sdk.occa.report.data.*"%>
<%@ page import="com.crystaldecisions.reports.reportengineinterface.JPEReportSourceFactory" %>
<%@ page import="com.crystaldecisions.sdk.occa.report.reportsource.IReportSourceFactory2" %>
<%@ page import="com.crystaldecisions.sdk.occa.report.reportsource.IReportSource" %>
<%@ page import="com.crystaldecisions.reports.reportengineinterface.JPEReportSource" %>
<html>
<head>
<title>Crystal Report with Database Logon information</title> </head>
<body bgcolor="#ffffff">
<%
try
String report = "/TEMPLATE.rpt";
IReportSourceFactory2 rptSrcFactory = new JPEReportSourceFactory();
JPEReportSource reportSource = (JPEReportSource) rptSrcFactory.createReportSource(report, request.getLocale());
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viewer.setReportSource(reportSource);
viewer.setHasRefreshButton(true);
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ConnectionInfos newConnInfos = new ConnectionInfos();
newConnInfos.add(newConnInfo);
viewer.setDatabaseLogonInfos(newConnInfos);
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viewer.processHttpRequest(request, response, getServletConfig().getServletContext(),null);
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%>
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I never really had much luck with this approach.
Mind you I was using Crystal Reports 10, and as far as I recall it didn't allow setting/changing of database at this level.
Things to check
- can you create a database connection on your page with this URL/username/password?
- what server are you using? Tomcat? WebLogic?
I found this in your other post:
Connection Information: {Server Name=ee6rpt, Connection String=DSN=s(ee6rpt);User ID=s(ee62test);Password=;UseDSNProperties=b(false), Database Name=, Database DLL=crdb_odbc.dll}That would indicate it is using odbc to connect to the database (crdb_odbc.dll). ODBC is a bad idea with java.
The way I have got it to work for me (after much trial and error) was to in Crystal Reports to connect using the Oracle Driver, and specifying a tnsname - eg define REPORT_DS in tnsnames.ora.
When running through the JRC, it looked for a JNDI datasource under that same name "REPORT_DS".
Don't know if that will help you or not.
Good luck,
evnafets

Query is not using the cache

We are on 7.3 and I have been doing some performance tuning. I've noticed that even though a query is in the query aggregate in the cache monitor when I run it for the 1st time every morning it does not use the cache. I traced it from ST05 and verified this. However when I run it the second time during the day it uses the cache. The query cache mode is set to 5. do you know why it does this? I am using the exact same parameters when I run the query every time.

You need to use following process of process chain: "Attribute change run (ATTRIBCHAN)". This process needs to be incorporated into your process chains which loads data into provider on top of which your query is based.
See following links on topic how to build it:
https://help.sap.com/saphelp_nw73/helpdata/en/4a/5da82c7df51cece10000000a42189b/frameset.htm
https://help.sap.com/saphelp_nw70ehp1/helpdata/en/9a/33853bbc188f2be10000000a114084/content.htm
cheers
m./

List users of specific databases that are not using the default storage quotas

I have an Exchange 2010 SP3 DAG with 4 databases. I am trying to use powershell to find out, per database, which mailboxes are
not using the "mailbox database defaults", which is unlimited in this case (no quotas for Issue warning, Prohibit send, and Prohibit send and receive).
Something like "get-mailbox | where {$_.UseDatabaseQuotaDefaults -ne $true} will not work because I just want the data for specific databases".
I have also tried "get-mailbox -database nameofdatabase | where {$_.UseDatabaseQuotaDefaults -ne $true} | out-file c:\temp\nameofdatabase.tx" but it lists some users that show unlimited for all categories and others some that have limits on certain
other ones. In short, it is not correct.
HDL

Hi,
From your description, I would like to clarify the following thing:
Running the Get-Mailbox -Database MBX1 | Where-Object {$_.usedatabasequotadefaults -eq $false} cmdlet will list all mailboxes who have a custom storage quota. But it only displays the value of ProhibitSendQuota. You can check the values of other storage
quotas via EMC.
EMC -> Recipient Configuration -> Mailbox -> double click the mailbox -> Mailbox Settings -> Storage Quotas
Hope my clarification can be helpful to you.
Best regards,
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Amy Wang
TechNet Community Support

'You Are Not Using The Correct Type of Phone Cord' Error

Having a issue with my fax on my HP Officejet Pro 8500 wireless. Tried to send a fax, it received a send error. I ran fax test and it came back with "You are not using the correct type of phone cord". Nothing has changed since I last fax'd but I check the lines and connection, everything appears ok. Phone jack is connected to 1-line and Officejet '2-ext' is connected to the phone. I use a dedicated phone # and the Officejet is set to auto answer. I can call out and receive calls on the phone connect to the Officejet. My assumption is that since I can use the phone without issue there is nothing wrong with the phone line. Any ideas?
This question was solved.
View Solution.

I was having the same problem. I'm using a the 2 wire phone cord provided with the printer and still getting this error. Turns out that it related to have a phone extension plugged into the printer. If I unplug the telephone form the extension jack on the back of the printer, then the fax test passes. I was even using a 2 wire cord on the phone extension but it seems that simply having a telephone plugged into the extension jack will cause this error.
Run the test without a telephone plugged into the printer's extension jack and you should be fine.
Worked for me!

HT203071 How does the clients (iOS devices) to configure/use the caching server to download apps from local caching server instead of App store?

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Hi,
If you want to restore a reomoved app,you need to use
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New Tab Page - thumbnails are not using the files from cache folder, but they want a connection to their origin website.

Hi there,
each time I visit a website, FireFox saves a thumbnail of all these sites for the "New Tab Page". Those thumbnails are cached in the 'thumbnails' Folder . That's so far ok for me.
The problem is:
Every time if I use the "New Tab Page" (...after shutdown & reopening the browser and only with 'mousehoover' on any thumbnail) all the thumbnails on that page don't use the cached thumbnails from the local profile folder.
This means:
Instead of using the cached thumbnail-files all(!) these thumbnails dials to their origin websites without(!) a mouseclick on any of these thumbnails (...see jpg pictures) !
I'm using the "Clear history when Firefox closes" with the following options:
privacy.clearOnShutdown.cache - true
privacy.clearOnShutdown.cookies - true
privacy.clearOnShutdown.downloads - false
privacy.clearOnShutdown.formdata - true
privacy.clearOnShutdown.history - false(!)
privacy.clearOnShutdown.offlineApps - false
privacy.clearOnShutdown.passwords - true
privacy.clearOnShutdown.sessions - true
privacy.clearOnShutdown.siteSettings - false(!)
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2. Screenshot: the same thumbnails in the Cache Folder "thumbnails" (...also they are there after shutdown of Firefox)
3. Screenshot: Dialing to the origin websites (...after restart of Firefox)
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I would like to use the "New Tab Page" without 'homedialing', so the question is:
How can I force the thumbnails to use the cached thumbnail-files ?
or
How can i disable the 'loading of content from their origin websites' already on mousehoover ?

There is a preload pref available that you could try to disable on the <b>about:config</b> page.
*browser.newtab.preload = false
You can open the <b>about:config</b> page via the location/address bar.
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*http://kb.mozillazine.org/about:config

Changes in Crystal reports are not reflecting after publishing

Dear SDN Mates,
We are facing problem with Crystal reports. After making the changes in the crystal reports, it is not reflecting in the portal after publishing. Still it is showing the older version of the report.
Can anyone please help me on this.
Thanks and Regards
Arun S

Hello Prathamesh,
After publishing the report, we require some changes in the report and doing some modifications in crystal report and again we are publishing this report. After publishing the report for second time, those changes are not reflecting in the BOE portal.
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Thanks and regards
Arun S

Query views are not using OLAP cache

Hi,
I am trying to pre-fill the OLAP cache with data from a query so as to improve the performance of query views.
I have read several documents on the topic, such as How to Performance Tuning with the OLAP Cache (http://www.sapadvisors.com/resources/Howto...PerformanceTuningwiththeOLAPCache$28pdf$29.pdf)
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I would like some input on what I am doing wrong:
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2. The query has no variables, but the following restrictions (in filter): 0CALMONTH = 09.2007, 10.2007, 11.2008 and 12.2007.
3. I have one query view with the restriction 0CALMONTH = 10.2007, 11.2008 and 12.2007.
4. I have a second query view, which builds on the same query as the first query view. This second query view has the restriction 0CALMONTH = 11.2008 and 12.2007.
5. There are no variables in the query.
6. I run the query.
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2. The first query view is a superset of the second query view
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Can someone tell me what is wrong with my set-up?
Kind regards,
Thor

You need to use following process of process chain: "Attribute change run (ATTRIBCHAN)". This process needs to be incorporated into your process chains which loads data into provider on top of which your query is based.
See following links on topic how to build it:
https://help.sap.com/saphelp_nw73/helpdata/en/4a/5da82c7df51cece10000000a42189b/frameset.htm
https://help.sap.com/saphelp_nw70ehp1/helpdata/en/9a/33853bbc188f2be10000000a114084/content.htm
cheers
m./

Some free tapes are not used by backup job - dpm 2012 r2

Hi,
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Thanks,
Damir.
D.

Hi,
What update rollup are you running on the DPM 2012 R2 server ? DPM 2012 R2 UR5 introduced a new refresh feature that will re-enumerate data sources on an individual protected server.
Check for VSS errors inside the guests that are having problems being backed up.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

Where can I find which versions of Crystal Reports are compatible with the Runtimes?

The Crystal Runtimes run reports authored in Crystal Reports. Where is it documented which version of Crystal Reports can be used to author reports for which version of the Runtimes?
If I use the latest Runtimes can I consume reports authored in any version of Crystal Reports, e.g. Crystal Reports version 10? Or Crystal Reports 2013?

Latest runtimes is rather vague(?), but yes the runtime for CR 2008 and "SAP Crystal Reports, Developer Version for Visual Studio .NET" will have no issues running reports create in previous versions of CR - all that way back to CR 9.x. After that, it gets more difficult the further back you go.
As for reports create in CR 2011 and / or CR 2013 no issue in "SAP Crystal Reports, Developer Version for Visual Studio .NET", guaranteed. Using those reports in CR 2008 should also not be an issue - e.g. I can't think of any features introduced in CR 2011 / 2013 that would not work in CR 2008.
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Message was edited by: Ludek Uher

Report not using the cache entry

Hi
I have created a report in which one of the measure is derived uses Evaluate function, when report is run for the first time to fetch data its taking less time (say 10 seconds).
Though without changing any parameter if the report is run for the second time by the same user its taking more time (around 30 to 40 seconds).
Any suggestions please
Thanks!

Are you sure report results are being cached?
As far as I know, using the EVALUATE function prevents OBIEE from caching the report.
Set the loglevel of the user to 5 or above, log in, run the report and check the NQQuery.log file
Cheers,
Daniel

Crystal Reports are not centered when viewing on Crystal Viewer

Hi
I´d like to ask you if you reported some problem of using subreports and during the visualization from the Crystal Viewer the main report and of course the subreports are not centered. I´m running Vs.Net 2005 with CR 10.
The main report and subreports access ADO.NET. Only one parameter is passed by the user. If we test the application and address the visualization to the crystal report viewer it is showed on right side even using DisplayGroupTree = False. But if we export the report to PDF it is showed centered. Is it a way to fix this one?
Any advice or suggestions?
Tks,
Isocler

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If you have the correct assemblies referenced, then make sure you have the latest patches applied. I think there may have been a fix for DIV tags.
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Field Explorer in Crystal Reports does not show the same names as Bex Query

Hi
I have crystal reports, I can retrieve data from BW Bex Query. But in the field explorer it does not show the names as in the Bex query designer.
In the Bex query designer a field will have the following technical name 0Debitor and the description is Customer.
It shows in crystal reports in the field explorer twice as D[0DEBITOR]D and D[0DEBITOR]D. It also does not seperate key figures and characteristics.
I would like it to display the field explorer as shown in this blog.
/people/ingo.hilgefort/blog/2008/02/19/businessobjects-and-sap-part-2
Thanks in advance

Hi,
take a look here:
/people/ingo.hilgefort/blog/2008/02/19/businessobjects-and-sap-part-2
make sure you are using the MDX Driver and what happens is that you will see several fields per characteristic. example: one for the key, one for the description, several if modelled for the display attributes
Ingo

Crystal Report does not show the webelement for SAP System

Hi all,
I have added web element in Crystal report for SAP system (BI or R/3) . But it does not show the control. It shows only scipt.It does not render the HTML.
But if I add the webelement for Excel sheet ,It shows the control.
How can I add web element for SAP System? Can't we use web controls in SAP system ?
Help me in this regard.
Regards
Hemalatha J

Hi,
We have the same problem, did you find the final solution?
Thanks in advance
Regards.

Some Crystal Reports are not using the Cache Server

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