Some email stopped sending

My BB was working fine, then last week this symptom developed: I can send email but not to any email address that is in my address book (Outlook 2003); I receive all email on my BB. If I delete someone from my address book, then my BB will send email to them. (I have a BB Curve 8310 with GPS using Desktop Manger 4.6) Very annoying. Help!
Solved!
Go to Solution.

are those people in your addressbook people that are in the same company as you ?
can you try and create an, outlook contact with an external address ? Does the email reach them ?
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Similar Messages

Email stopped sending

Help, my email stopped sending from my phone, can receive what is wrong

Hello JSA1031!
I know it's important to have access to your email. I'd like to get some more information. What type of email are you using? Are you using the application or the browser? You mentioned the email stopped sending, so I'd like to ask if you can receive emails.
Please supply some additional information for me, thanks!
ChristinaB_VZW
Follow us on Twitter @VZWSupport

IPhone email stopped sending *ANSWER*

Apparently if you put to much text in the saved signature area of the iPhone it causes the outgoing email to stop sending. I had added a "CONFIDENTIALITY NOTICE" containing a few lines of text and lines.
Symptoms: The send progress bar locks in place and does not disapear untill you power down/up. Nothing shows in the sent folder the email does not send. A email may send but it only contains the subject, no content.
Removeing the excess text in the signature fixed the issue.

Hello JSA1031!
I know it's important to have access to your email. I'd like to get some more information. What type of email are you using? Are you using the application or the browser? You mentioned the email stopped sending, so I'd like to ask if you can receive emails.
Please supply some additional information for me, thanks!
ChristinaB_VZW
Follow us on Twitter @VZWSupport

My iCloud Email stopped sending

About 2 weeks ago, my iCloud email stopped sending......
I use a PC and WWW.iCloud.Com.....   All my contacts are on the "cloud" not conneted to any other email account (AOL or GMAIL, etc).   Not connected to EXCHANGE or anything else, web ONLY........
The problem is on any computer including a MACBOOK at an Apple store, I can send mail without any problems from an I phone.   I've changed no settings at all.,
If I reply or create a message and hit SEND.... I get a box that pops up that says "Mail cannot be sent at this time"......
At the Apple Store one of the kids running around with an iPad (and enough TATS to be a full time biker) said without even thinkng "The servers go down, they are working on them now, they will be fixed shortly".   Enough knowledge of the company to make Mr. Jobs smile. Can't consider his answer seriously since he never looked or asked a question......
The Genious at the back of the store told me they only work on hardware and the web problems are beyond them....
I called Apple Support.... The first guy I talked to was pretty nice and really asked questions, etc. Couldn't solve it nor could he find a reference to the problem in the literature. He passed me off to his boss, another good one,   He did what he could and in the end he took a lot of info down to pass it onto the engineers who are supposed to get with me this week..... Tues Noon and still haven't heard from them........
So, do we have any suggestions? Someone else must have hadou this problem.   I'd trash the email account and start another but there are thousands of mails on it, its on my business cards, hooked up to everything on the web and it isn't that simple........
Thoughts? (Because you all may be next)
Mark H

I have the same problem and it started about 2-3 weeks ago. I use a windows OS pc at work and it stopped working. I have a Windows OS laptop that I use at home. Both of these quit allowing me to send any type of new email or reply to any email sent to my me.com mail account. My iPhone still works great.....
Would Apple have made their iCloud proprietary to Mac OS systems?? Any help would be appreciated.
Jaymee

Email stops sending?

Hello - First post
Every now and again my phone just stops sending email... All appears fine the only reason I realise it is happening is that I get no responses. I check my sent and those messages do not appear. I reboot the phone all works again.
Really driving me crazy because then of course I have no idea what message worked / didn't who's waiting on a response....
Anyone else having this issue?
Thanks

You will probably be able to correct this by going to your web interface page for your ISP mail and delete the offending e-mail file from there. I've had this happen a couple of times. And doing this cleared it up. Gmail is a particularly egregious culprit with things like this. Once it gets stuck, you almost always have to go to the web interface to clear up the problem.
Good Luck.
Jon

How come some emails I send never get there and I never know as there is no record of it

How come some emails that I send to not get there. I never know that they haven,t gone because there is no record of me ever having sent them. I now copy myself in and now see at lts of them have not been set as I have never received them. I have a Microsoft outlook account and am very new to using an iPad. I loved it but this feature has really let me down. Help

If the emails were successfully sent, the emails should be in the account's Sent mailbox. If an email cannot be sent for whatever reason, it will be placed on the Outbox mailbox along with an error message provided. The Outbox mailbox is not available unless there is a email that could not be sent.
There is no such thing as a Microsoft Outlook account. Outlook is an email client that can be used to access an Exchange account, IMAP or POP account - no different from the iPad's Mail app.
Who is the email account provider for this email account you are accessing with Outlook and with the iPad's Mail app, and what is the account type - Exchange, IMAP, or POP?

Some emails I send are arriving with attachments but with no text in the body of the message. In the sent box my emails look OK. So it took me a while to know this was happening.

I have an Apple Mac OS X Yosemite 10.10.3 with a 2.7 GHZ Intel Core 15 Processor. 8GB Memory.
Just discovered that some emails I have sent with attachments have arrived with the attachments OK but my message has disappeared from the email. In the Sent box, the email looks OK with message intact. Has anyone else experienced this? No idea what to do.

This is the Mac Pro desktop forum.
In the received message does the subject appear correctly?
Is just the body message field blank?
What app is the recipient using?
Can they try another pp?
Is there anything strange in the body? Like special characters?

Email stopped sending after iOS7

After installing iOS7 my email won't send. My email account is trying to send through an old SMTP server that is no longer listed and is not even the primary SMTP server.
The SMTP server is one I used to use a long time ago and was removed sometime ago. I changed ISP a year ago but still have my old email address as incoming and my new ISP as outgoing but the message I get says "Cannot send mail, the user name or password for "smtp .... " is incorrect....But it's not listed.
Have tried the following - settings reset, full reset and restore, deleting all mail accounts and re-adding, deleting all smtp servers (but not able to delete all of them for some reason). I fear I will have to set the thing up from scratch but still want access to my pictures and don't want to spend hours dowloading apps and putting in password again.
Any ideas welcome
Thank you in anticipation.

Hi monkey1a,
Thanks for visiting Apple Support Communities.
If email is not sending on your iPad after updating to iOS 7, see this article for steps that can help:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
Cheers,
Jeremy

Ipad email stopped sending/receiving

I receive email on both iphone and ipad. Four days ago my ipad stopped receiving, though it will still send. No error messages. Iphone still receives.

Genius. Pure genius

Email Stops Sending - Constant Spinning Black & White Wheel

I mistakenly attempted to send a large attachment (over 30mb) and since then (10 hours ago) my email account has the spinning black & white wheel spinning. I am able to receive emails, but not send.
When looking at the Activity Monitor, the Network traffic is high. When I force mail to quit, Network traffic trails off.
I've deleted the Outbox.mbox as an other post suggested, but this didn't solve the problem.
The email account causing the issue is a gmail one, setup with IMAP.
Have checked the Mail/Preferences/Outgoing Mail account, and all looks well.
Any suggestions?

You will probably be able to correct this by going to your web interface page for your ISP mail and delete the offending e-mail file from there. I've had this happen a couple of times. And doing this cleared it up. Gmail is a particularly egregious culprit with things like this. Once it gets stuck, you almost always have to go to the web interface to clear up the problem.
Good Luck.
Jon

To field on some emails displays sender's name instead of recipient

I have a coworker who is receiving emails that show her as the recipient, instead of who she is actually sending it to. I know that sounds confusing. I will try to explain below:
She sends out an email to a customer and CCs herself and her Sales Rep. For the example, I will call her Jane Doe and the Sales Rep John Doe, and the actual recipient Customer Doe.
When she sends the email:
To: Customer Doe (customer's email address)
CC: Jane Doe, John Doe
How she sees it in her Inbox:
To: Jane Doe, John Doe
CC: Jane Doe, John Doe
When she hits "Reply All", it shows as below:
To: Jane Doe (customer's email address)
CC: Jane Doe, John Doe
What I mean by that is that the display name shows as her own name, but it shows the customer's email address. Oddly, when she forwards the email as is, I see the same thing, but if she sends it to me as an attachment, I see only the customer's
email address.
I have not been able to find anyone else that has described a similar problem. She is using Outlook 2010 on a Win 7 machine. Please help with this odd problem.

it sounds like somewhere along the line, Outlook associated her name with the email address - autocomplete makes more sense than a bad contact or a bad view.
Is the customer in the GAL as a mail contact?
Diane Poremsky [MVP - Outlook]
Outlook & Exchange Solutions Center
Outlook Tips
Subscribe to Exchange Messaging Outlook weekly newsletter

Why does email stop sending only occasionally ?

I've tried resetting password and shutting down and restarting. I'm using cox communications and most of the time everything is fine and then suddenly nothing will go out but I can receive . It usually clears up on its own after a day sometimes a few days but I feel this is unacceptable as emails pile up in the out box. I've called cox and they say it's not a problem on there end by the simple fact I'm still receiving mail.is anyone else having such problems and does anyone know how to fix it?

Try deleting all of your email accounts from the Mail app and adding them again.
Settings > Mail, Contacts, Calendars - Tap on each account, scroll down and tap "Delete Account".
Now go to Settings > Mail, Contacts, Calendars and tap "Add Account" and add all of the accounts again.
Might want to try restarting your iPad as well.
Cheers.

Email Inconsistently sends; Tried all comcast recommended ports

Recently my comcast email stopped sending from Outlook 2013. I can email a single address, but not send a group email addresses. I have changed my pop account to imap and back (even deleted and added). I consulted a computer service who could not sort it out despite using the comcast recommended ports from the website and googling.What is going wron?. I have used the "repair" link, I always get the test message, and my message shows in sent box, but no error or rejected message comes up. Only that my group never received my message. I cc myself, I don't get it, it nevers comes to my Comcast inbox at the actual xfinity website. The messages are not in my outboxBoth of my computers accessing and sending via my comcast.net address are doing this. What is the problem?995 incoming Port, 587 TLS Outgoing Port currently; I prefer a pop account, to imap; Changed to imap and back with no difference.HELP!!

Sending uses the same SMTP server and port (465 SSL or 587 TLS) whether you use POP or IMAP. Don't rely on the "test" function; it's flaky. Compose and send a test message instead. Be aware that, if Comcast considers an email you send to be spam: If it's addressed to a Comcast recipient, they deliver it.If it's addresses to a non-Comcast recipient, they throw it away with no notice to you or the recipient. It's despicable, but that's what they do.Comcast Security Assurance manages this and should be able to help you figure out the problem. Call them at 1-888-565-4329 (from http://constantguard.comcast.net/dedicated-support/).
The first-line reps there are sometimes not very helpful. If so, be persistent, and keep at them until you get a satisfactory answer.

Email Inconsistenly sends; Tried recommended ports

Recently my comcast email stopped sending from Outlook. I can email a single address, but not send a group email addresses. I have changed my pop account to imap and back. I consulted a computer service who could not sort it out despite using the comcast recommended ports from the website.What is going wrong. I have used the "repair" link, I always get the test message, and my message shows in sent box, but no error or rejected message comes up. Only that my group never received my message. I cc myself, I don't get it, it nevers comes to my Comcast inbox at the actual xfinity website.Both of my computers are doing this. What is the problem.995 incoming Port, 587 TLS Outgoing Port; I prefer a pop account, to imap; Changed to imap and back with no difference.HELP!!

Sending uses the same SMTP server and port (465 SSL or 587 TLS) whether you use POP or IMAP. Don't rely on the "test" function; it's flaky. Compose and send a test message instead. Be aware that, if Comcast considers an email you send to be spam: If it's addressed to a Comcast recipient, they deliver it.If it's addresses to a non-Comcast recipient, they throw it away with no notice to you or the recipient. It's despicable, but that's what they do.Comcast Security Assurance manages this and should be able to help you figure out the problem. Call them at 1-888-565-4329 (from http://constantguard.comcast.net/dedicated-support/).
The first-line reps there are sometimes not very helpful. If so, be persistent, and keep at them until you get a satisfactory answer.

Some emails will not export

Having big trouble with Mail in Mavericks.
Some emails and web inquiry forms will not go, not receiving some emails, cannot send some emails and connot use the Archive function.
In the case of cannot send some emails, the mail leaves my mac but are not received at the other end.

Hi swiftflo,
If you are having issues with Mail in Mavericks, you may want to make sure you have updated to the most recent release. You may find the following article helpful:
OS X: About Mail Update for Mavericks
http://support.apple.com/kb/HT6030
Regards,
- Brenden

Some email stopped sending

Similar Messages

Maybe you are looking for