Some paragraph tags are not printing when document is printed from Framemaker 10.

Question

So this is really odd. I have a situation where I have a document that I am developing in Framemaker 10 several different paragraph tags are intermittently not printing when the document is physically printed. When I go to print the document from Framemaker 10 to a physical piece of paper some tags are printing partially or not at all. What makes this stranger to me is that when I print the document to a PDF, all of the content and tags show up in the PDF. Then when I try to physically print from the PDF, the tags do no print from that document as well.
Typically the tags that are not printing are those that have been bolded, but are across several different tags. Also the problem is sometimes only to the first line of a tag, where if the tag carries over to a second line in the document, the text on the second line prints. Another quirky instance that shows up is where the text a line will print only parts of the text. The document uses the same type font for the entire document, Helvetica 55 Roman. The font size varies and the coloring varies as well, but this issue is happening for all sizes and colors.
I'm not sure what additional information is important here, but if you need additional information please request it and I will supply it to the best of my ability. I'm a content developer with an intermediate amount of experience with Framemaker.

Answer 1

I'm not sure if this is the same problem, and you didn't mention your
OS, but there was a widespread problem with dropped text in PDF with
Windows XP. A hotfix was issued to fix it. If on Windows XP, you should
install it:
http://blogs.adobe.com/techcomm/2008/07/hotfix_for_framemaker_1.html
Also, you mentioned that it was "bolded" text that tended to have the
problem. Bolded text is artificially bold and does not use actual bold
fonts. (If I recall, text is double printed at a slight offset to give
the appearance of a bold font.) So there is no bold font to embed. Be
sure you install and use an actual bold font, rather than using the
bolded characteristic, or you could see problems.
This is a stretch, but you also mentioned that some of the problem
sections have colored text. Check the printer properties of your Adobe
PDF virtual printer to make sure someone didn't reassign the driver (on
the Advanced tab). It should be set to use the Adobe PDF Converter
driver (or Acrobat Distiller in older Acrobat versions). Years ago,
people sometimes changed this setting to use other drivers for various
reasons, not realizing that they limited themselves to the capabilities
of that driver. So, if they chose an HP LaserJet PostScript driver, for
example, their documents might no longer be able to be 11"x17" or
color-- because the printer couldn't handle it. The driver was limited
to 8.5"x14" and black-and-white. Perhaps there is a driver set that is
choking on the colored text-- though I would think it would merely
convert it to B&W.
Okay, I've grasped at enough straws.