Some songs are not able to be downloaded.

Some songs won't download. Error -100000 appears. iTunes support just gave me some credits for each song to download an other song, but I want THESE songs! Has anyone got an idea what the problem could be?
My personal belief would be that the data on the server is corrupt, but iTunes support didn't react to my request to check if this is true.

Hi, you can check the following:
-->Check for firewall and antivirus
-->NIC compatbility
-->Run postinstall
-->Span to PC port, pc PORT enabled , PC voice VLAN access and G.722 codec disabled
-->Sniffer on agent PC to see if it is getting any RTP
Taken from Rajiv's doc:
https://supportforums.cisco.com/docs/DOC-8136
HTH
Pablo

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