Someone is charging my account with videos on demand.

I have received two email notices, thanking me for my rental of a video that neither I nor my roommate have rented. The first movie was for free, so I didn't think much of it; I thought it was a marketing gimmick. The second email indicated that the movie would be charged $4.99 (plus taxes and fees). I'm really furious that this has happened now, and I'm trying to figure out why this is happening. No one has watched these movies, and I've just verified that my Flex View Library is completely empty. Who is renting these movies, and who is errantly charging my account for these rentals?
I tried to find an email for someone, but obviously Verizon does not believe in receiving any email comments. I do not want to speak to any Verizon-bot, and I'm not in the mood to talk to a live representative right now. I just want whoever is causing this problem to cease, desist, and pay for whatever charges that I'm being erroneously charged. I sincerely hope that I do not need to cancel my subscription with Verizon, because it's only been three months since I joined back with FIOS. I've never had this problem with FIOS before, and I hope I never have this problem again.
If there is anyone who can assist with this issue, please let me know what the best practice is to resolve this issue.

You need to call them and explain what is going on otherwise its possible it will happen again. They need to find out what the issue is.
It would be a good idea to have them out 3rd party blocking on your account as well. See this page. http://www.verizon.com/support/residential/phone/homephone/billing/privacy+and+security/unauthorized...

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using the email address in question, send an email to [email protected] to request to unlink your email address from that unauthorized account.
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Help! someone registered I-Tunes account with my email address!

I recently bought an IPhone! Yippee!
I am new to Itunes, and registered for a new account. I-Tunes pop up said that my email address was already in the system, and asked me if it was me (my email address).
So I clicked "forgot my password" thinking that my husband may have set up an account for us.
I reset my password, and found an app that I wanted (free) and downloaded the app and tried to sync my phone. The app loaded on Itunes, but would not sync with my phone.
So, I went to "my account" and there was someone else's name, contact info and credit card info on linked to my email address.
Anyone know how this is possible?
I contacted my internet provider, and they could not find any other name listed under my address.
Fortunately, I am an honest person, but am a littel freaked out at how I could access this man's account by accident.
We have the same last name and first initial, and he lives in another state.
Can anyone tell me how this happened?
I write this here tonight because I would like to get this straightened out as soon as possible, and could not call support as they are not open until tomorrow morning.
I would appreciate any help , and thank you in advance for your time with this matter.
Hope to hear from someone soon,
Rhonnie

Possibly it is something nefarious, but more likely he simply mistyped the info. Since your names are similar, by any chance are the email addresses similar?
Depending how this shakes out, you and he could be causing confusion for each other on a regular basis. Since you have barely started using your account, there is not much downside for you start a new account with a different email address. Redownload the one free app on the new account, and forget about the old account.

Please help me with video on demand project

I'm currently doing video on demand system and facing one big problem:how to do BACKWARD and FORWARD the movie.
I have tried with the setRate method and it doesn�t work. I would like to know if my code is wrong. Here it is:
public void controllerUpdate(ControllerEvent e){
try{
if (e instanceof ConfigureCompleteEvent){
TrackControl[] atc = pr.getTrackControls();
for(int i = 0; i < atc.length ; i++){
System.out.println(atc.getFormat());
atc[1].setEnabled(false);
atc[0].setFormat(new VideoFormat(VideoFormat.H263_RTP));
pr.realize();
}else if (e instanceof RealizeCompleteEvent){
pr.prefetch();
}else if (e instanceof PrefetchCompleteEvent){
pr.setContentDescriptor(new ContentDescriptor(ContentDescriptor.RAW_RTP));
DataSink dat = Manager.createDataSink(pr.getDataOutput(),new MediaLocator(destino));
dat.open();
dat.start();
float vel=(float)5.0;
float f=pr.setRate(vel);
pr.start();
System.out.println(pr.getRate());//The value returned is 1.0
}catch(Exception ex){
System.out.println(ex);
If the code is right, could it be that setRate doesn�t works with some formats of media?
Need your help urgently.
Thank you.

I don't see any obvious programming errors, but according to this -
http://java.sun.com/products/java-media/jmf/2.1.1/apidocs/javax/media/Clock.html#setRate(float) - it's possible that something could have started the Clock. Check for a ClockStartedError.

ITunes charges my account with 0.99, even if I don't buy anything

I thought the use of iTunes was free. Nevertheless, from time to time my account gets charged with 0.99, even if I did not buy anything. Is that normal?

So this is suddenly a very prevalent scam as evidenced by a growing thread on getsatisfaction.com/apple.
Here is what I just posted there:
Eeee gads. I guess I don't feel so picked on in light of the prevalence of this issue. Woke this morn to find three separate 1.00 Apple iTunes charges pending on my Wachovia Visa debit card! Dated today! I just woke up, for Christ's sake!! Spent a frustrating hour on the phone with Wachovia customer support getting passed around and disconnected. Finally got an angel of a woman who filed all disputes, took charges off hold, cancelled my card, requested new issue, etc.
To add insult to injury, there was a 29.95 charge from 4/9 for ANCESTRYS! As if I care about my geneology. Did a quick google and found a similar pattern of fraud.
I'm switching all my online shopping to a Discover card. I'm just lucky these amounts were so small and didn't overdraw me. Although Wachovia would've reversed all charges.
What a maze of grief.
Now I have to spend an hour trying to figure out how to get this info to Apple. Without spending hours wading thru irritating phone prompts.

HT204088 You charged my account with too many purchases. I need refund of $59.98. I have tried to log into the i tune store without success.

Refund of $59.98 requested. I did not charge three purchaese. Only one was used.
Rebecca Worthy

Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are we your fellow users. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Issue with Video On Demand

Hello -
I tried to rent a movie yesterday called "Joyful Noise " via the TV remote and received a VOD error saying the network was not available (I forget the error I think it was 277 or 377 can reply back if thats needed). I tried both the HD and SD versions and got the same error. As a sanity check I tried renting one of the free movies and that worked fine. This particular movie "Joyful Noise" happened to be a Flexview movie I noticed I am thinking its related? I was able to watch the trailer for this movie but could not rent it. Anyone see this before or know what the fix is? I tried resetting my router and STB still no luck. As a desperate attempt to please the people in attendance at my house, I tried calling Verizon tech support and was on hold for 30 min. The buzz to watch a movie was lost and the people in the room became frstrated and annoyed. This did not look good for Verizon or FIOS and and the people in the room made comments like "wow if this is FIOS I dont want it, etc"...it was embarassing. Thank you in advance for any help you can provide.

Below is a log of download/upload speeds. Whilst I appreciate that the actual results may differ, however it is the dramatic inconsistency which is the issue.
Download speed (kbps)
Upload Speed (kbps)
Date (YYYY-MM-DD)
Time (hh:mm)
12251
569
31/08/2011
19:54
8446
580
31/08/2011
19:55
1655
915
31/08/2011
19:56
6553
913
31/08/2011
20:18
992
917
31/08/2011
20:20
1198
893
31/08/2011
20:20
3719
918
31/08/2011
20:23
2064
916
31/08/2011
20:24
2589
918
31/08/2011
20:25
12252
927
12/09/2011
18:28
12253
567
12/09/2011
18:30
12255
923
12/09/2011
18:33
12255
927
12/09/2011
18:34
12325
919
12/09/2011
18:36
12246
582
12/09/2011
18:42
12228
923
12/09/2011
18:47
7504
924
12/09/2011
18:49
649
811
12/09/2011
19:03
9063
951
13/09/2011
21:13
9263
952
13/09/2011
21:13
2845
936
13/09/2011
21:15
1853
928
13/09/2011
21:16
8254
935
13/09/2011
21:17
2567
910
13/09/2011
21:17
4038
913
13/09/2011
21:20
2029
907
13/09/2011
21:20
9068
939
13/09/2011
21:21
3014
922
13/09/2011
21:21
1010
348
23/08/2011
01:48
1003
298
25/08/2011
23:13
979
320
25/08/2011
23:39
799
204
11/09/2011
20:06
980
321
13/09/2011
19:54
205
93
14/09/2011
20:44
12237
896
15/09/2011
21:41
10867
892
15/09/2011
21:42
7905
884
15/09/2011
21:43
9527
899
15/09/2011
21:44
8517
551
15/09/2011
21:45
10683
893
15/09/2011
21:46
10861
560
15/09/2011
21:47
4113
895
15/09/2011
21:49
9280
890
15/09/2011
21:51
10856
891
15/09/2011
21:52
8811
601
15/09/2011
21:54
8471
904
15/09/2011
21:55
1533
881
15/09/2011
21:57
3534
869
15/09/2011
21:58
1889
890
15/09/2011
21:58
5116
882
15/09/2011
21:59

Video On Demand Link

Looks like my box has lost the link to my Account for Video on Demand. It want me to rent tv shows.On Demand has been down for two days.

There are two solutions here that I see, but one is probably more reasonable than the other. Without the use of a streaming media server, you can't really record video/audio. However, the FLV spec is open source and you can accomplish a "recording" by writing bitmap data bytes to a flv file (using the open source spec). This won't capture the audio though, and you can't do that without a streaming server. Also, if you're recording long videos, chances are the writing will either make your application unresponsive/crash it, or the saving time if you broke it down to manageble chuncks would take forever.
The second option, probably what you want, is a streaming server. Whether it be Red5, Wowza, FMS, etc, you'll be able to accomplish what you want, and it should be fairly easy. All be it much more expensive. For what you're describing though, recording live streams, it is probably the most likely approach.

HT3702 How do you contact iTunes to recover money they charged my bank account with out my authorization. Invalid security code problem. Could not fix card issue.Changed bank card information and I got charged for tiny zoo bucks $24.99. I Got no zoo bucks

Changed bank card. Got charged $24.99 from iTunes for a prior purchase that would not go thru due to invalid security code. When put new information on iTunes payment . iTunes charged my account without me confirming order and I didn't even receive the zoo buck 50% sale special. They just took my money . Now I can't connect to iTunes Store because they are fixing problems. What can I do to get my money . Can't even reach tiny zoo who gets the money. iTunes should of sent a confirmation request when new card was submitted before taking money.

Thanks, but I've been on the phone with AppleCare US (where I am and live) and AppleCare UK. They continue bouncing me back and forth without helping resolve the problem.
Perhaps someones knows how to further escalate the issue at Apple?

Ichat AV 4.0 Video chat through gtalk account with PC user

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Essentially No.
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How do I replace someone else's Mac ID with my own? Bought iPhone second hand. Previous owner re-set the phone but his ICloud account stayed on now my phone. He uses his macID on his new iPhone now?? Any ideas, as this issue is blocking my access to iTune

How do I replace someone else's Mac ID with my own?
Bought iPhone second hand on TradeMe.
Previous owner re-set the phone but his ICloud account stayed on now my phone. He uses his AppleID on his new iPhone now and, understandably, does not want to give me his password. Any ideas?? Please.
This issue is blocking my access to iTunes and any other file from my home computer. It keeps on telling me that I have to autorise my computer to pass on files, yet, it seems, for all this to happen, I need to get logged in through the phone's Apple ID. This of course is different to my one on my computer - and I have no password for it.
This phone is not stolen!! I payed still a fair bit for it. Am still in contact with the previous owner. He doesn't know how to fix the problem either.
Would appreciate any suggestion ????
Thanks
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Settings>general>resets>erase all content and settings.
That will put it back to its out of the box state. Set it up with your own apple Id.

HT4484 I let my grandson open an apple account with my credit card. He has been charging a little to much and I would like my credit card removed from this account. I do not know the apple id or password. How do i proceed?

I let my grandsn open and itunes account with my credit card. I want to remove my cc# from his account. I do not know his apple id or password. How do I proceed?

I would say let him fess up and give him a chance to mend his ways, but there is at least one app that goes for $900 (according to another poster's request for a refund). You may end up $1000+ deeper gone.
Change the account number which will close the current links and freeze/prevent charges under the old number. As I understand it Apple gets grumpy when charges get rejected, and you need to jump through hoops to get a payment method reattached.
Yes this is a grumpy answer.

Someone else opened an itunes account with my email address

I attempted to change my email address on my itunes account and discovered that my current email address was already in use. I thought I must have registered it at some point and forgotten the password so I did the password reset. When I logged in, I discovered the account actually belonged to someone else.So obviously someone had the email address before I did and used it to open an itunes account that has never been updated. Since I've had the address for quite awhile, I can only assume that person does not use itunes anymore. I'd still like to update my account but can find no way to either close the other person's account or notify that person that they need to update their account. My other concern is that when I do update the account with my current email address, I worry that the person who previously had the address will decide to use itunes again and will end up in my account.
What do I do?
Thanks!

I see, oh you should definately take Carolyn's advice. I've needed to talk to an Account Security Rep a few times, and even though you may need to start the process online, they will talk to you on the phone in a case like this, as it's just too difficult to type out all of the complicated but critical details.
Regards

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Hi,
While configuring OBXK ( Automatic GL account for bank charges) , I see there is provision to enter only one GL account per chart of accounts.
We have two company codes using same chart of accounts but different bank charges GL account. Please tell me how to configure this.
Thanks,
suresh

Hi,
Thanks Krishnan and Chandra.
I agree with you it could be the same GL account for bank charges, but the business requirement is such that in one of the two company codes, bank charges are required to be tracked separately to be subsequently transferred to the other company code. This means two separate GL accounts are required for two company codes which needs to be configured in OBXK.
Hope this clarifies my query further.
thanks,
suresh

Someone is charging my account with videos on demand.

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