Sound is fine but video not showing up - what gives?

I have the most recent version of iTunes + Quicktime, and thus far, I've had no trouble with iTunes or music purchases from the iTunes store.
Recently, I purchased Season 1 of the TV show "The Tudors" from the iTunes store. When I play an episode, the sound is crystal clear, but the video doesn't show up -- it shows a black screen that flashes from purple to green to black.
What's going on? How can I get the video to show?
Thanks,
Claire

I have the same problem.
I purchased the first season of the original Star Trek TV show and the first season of the Sarah Connor Chronicles.
I have the latest downloads for iTunes and Quicktime. I tried everything in the article you linked to. Nothing works. I can play the shows on my ipod, but not in itunes. I reported the problem via the support link in the iTunes store, but no response. I'm not happy.

Similar Messages

  • DW insert flash, previews fine, but will not show on upload

    I am trying to replace part of the header of a website with a
    simple flash animation swf. When I hit the preview in browser, it
    looks fine, but when the page is completely uploaded, there's a big
    blank space where the movie should be (I can see the movie fine
    online when I go right to the swf file itself, so it's definitely
    uploaded correctly). What could be wrong?
    Also, even if there is a fix, is there a way I could put a
    stationary image file behind the swf so if there's a problem
    loading the swf for others as well, they will at least be able to
    see an image? I thought I might do it using 'background', but
    adding that code makes the entire page scroll to the left, and I
    don't know why (there is already a background image so the menu bar
    can scroll with the page length).
    I am a complete novice in CSS, so if there's a code I could
    use could you please tell me what it is? Thank you very much for
    any help!

    The page cannot be found.
    Murray --- ICQ 71997575
    Adobe Community Expert
    (If you *MUST* email me, don't LAUGH when you do so!)
    ==================
    http://www.dreamweavermx-templates.com
    - Template Triage!
    http://www.projectseven.com/go
    - DW FAQs, Tutorials & Resources
    http://www.dwfaq.com - DW FAQs,
    Tutorials & Resources
    http://www.macromedia.com/support/search/
    - Macromedia (MM) Technotes
    ==================
    "NetSpace" <[email protected]> wrote in
    message
    news:el400i$gep$[email protected]..
    >I am having the same problem. I have uploaded all the
    scripts, the fla,
    >the
    > swf and everthing else I could find. When I go to the
    page and mouse over
    > the
    > area where the video should be a msg says click to
    activate, but nothing
    > happens. The page is here if you want to see.
    > www.thevideocreator.com/musicvideo.html I have tried
    this on several
    > computers
    > and get the same result.
    >

  • Hearing Audio but Video not showing

    I just upgraded to the newest quicktime and or some reason I can only hear the video being played but I cannot see it. The videos are avi files and recently I've been having problems playing my avi files on quicktime. I only just got my avi files to work at all only they worked on windows media player. I tried playing them through quicktime but they would not work, even with having the right codecs (divx). So I updated Quicktime with the latest update and now as I stated, I can hear the audio but the video is not being displayed. Can someone please help with this or is this just another quicktime bug I'll have to wait for them to fix? I would go and downgrade but I fear if I do, my avi files will cease to work at all.

    Unless something has changed DivX is support by QT for Mac only and not QT for Windows. This link might be of help with avi's http://www.headbands.com/gspot/

  • This ompiles fine but will not show me the window during execution.

    Any help will be appreciated.
    import java.awt.*;
    import java.awt.event.*;
    import javax.swing.*;
    public class CompareWindow extends JFrame{
         private JLabel string1Label,string2Label;
         private JTextField string1Field,string2Field,displayField;
         private JButton exitButton;
            String value;
    public CompareWindow()
    super("String method compareTo");
    ActionEventHandler handler=new ActionEventHandler();
    Container container = getContentPane();
    container.setLayout(new FlowLayout() );
    string1Label=new JLabel("Enter first string");
    string1Field=new JTextField(20);
    string1Field.addActionListener(handler);
    container.add(string1Label);
    container.add(string1Field);
    string2Label=new JLabel("Enter second string");
    string2Field=new JTextField(20);
    string2Field.addActionListener(handler);
    container.add(string2Label);
    container.add(string2Field);
    displayField=new JTextField(30);
    displayField.setEditable(false);
    container.add(displayField);
    exitButton=new JButton("Exit");
    exitButton.addActionListener(handler);
    container.add(exitButton);
    public void displayCompare(String value)
    displayField.setText("The first string is "+ value +" the secone one!");
    public static void main(String args[])
    CompareWindow window = new CompareWindow();
    window.setSize(400,140);
    window.setVisible(true);
    private class ActionEventHandler implements ActionListener{
    String first=string1Field.getText();
    String second=string2Field.getText();
    int compare1=0;
    public void actionPerformed(ActionEvent event)
    String first=string1Field.getText();
    String second=string2Field.getText();
    int compare1=0;
    String value="";
    if (event.getSource()==exitButton)
    System.exit(0);
    else if (event.getSource()==string1Field) {
    compare1=first.compareTo(second);
    else if (event.getSource()==string2Field) {
    compare1=first.compareTo(second);
    if (compare1<0){
    value="less then";
    else if (compare1==0){
    value="equals";
    else if (compare1>0){
    value="greater then";
    displayCompare(value);

    forte is an ide, not a compiler.
    a few changes and here you go:
    import java.awt.*;
    import java.awt.event.*;
    import javax.swing.*;
    public class CompareWindow extends JFrame {
        private JLabel string1Label, string2Label;
        private JTextField string1Field, string2Field, displayField;
        private JButton exitButton;
        String value;
        public CompareWindow() {
            super("String method compareTo");
            Container container = getContentPane();
            container.setLayout(new FlowLayout());
            string1Label = new JLabel("Enter first string");
            string1Field = new JTextField(20);
            string1Field.addActionListener(new ActionListener() {
                public void actionPerformed(ActionEvent evt) {
                    myActionPerformed(evt);
            container.add(string1Label);
            container.add(string1Field);
            string2Label = new JLabel("Enter second string");
            string2Field = new JTextField(20);
            string2Field.addActionListener(new ActionListener() {
                public void actionPerformed(ActionEvent evt) {
                    myActionPerformed(evt);
            container.add(string2Label);
            container.add(string2Field);
            displayField = new JTextField(30);
            displayField.setEditable(false);
            container.add(displayField);
            exitButton = new JButton("Exit");
            exitButton.addActionListener(new ActionListener() {
                public void actionPerformed(ActionEvent evt) {
                    myActionPerformed(evt);
            container.add(exitButton);
        public void displayCompare(String value) {
            displayField.setText(
                "The first string is " + value + " the secone one!");
        public static void main(String args[]) {
            CompareWindow window = new CompareWindow();
            window.setSize(400, 140);
            window.setVisible(true);
        public void myActionPerformed(ActionEvent event) {
            String first = string1Field.getText();
            String second = string2Field.getText();
            int compare1 = 0;
            String value = "";
            if (event.getSource() == exitButton)
                System.exit(0);
            else if (event.getSource() == string1Field) {
                compare1 = first.compareTo(second);
            else if (event.getSource() == string2Field) {
                compare1 = first.compareTo(second);
            if (compare1 < 0) {
                value = "less then";
            else if (compare1 == 0) {
                value = "equals";
            else if (compare1 > 0) {
                value = "greater then";
            displayCompare(value);
    }

  • I have an iPod touch 5 16 gb and I have heard that it has airplay but it not showing up what do I do?

    Hi guys so I have an iPod touch 5 16 gb and I'm very confused? I have heard ipod 5 has airplay but on my iPod touch i don't see like an airplay icon! Please help me because I'm very confused! I know my name is IPOD_GENIUS but I'm not a genius on this though! Lol thanks for the help maybe this can help someone else too!

    If you have both a device that supports AirPlay, and the iPod has Bluetooth turned on, then it should appear in Control Center (swipe up from bottom).
    If you are talking about AirDROP, then in Control Center, the AirDrop button is right below the volume controls. (This AirDrop only works with other iOS 7 devices with AirDrop enabled, not Macs). I have tested this feature, and it works fine.

  • ADE working but will not show my NOOK HD. Help.

    Had to download new version of ADE which works fine but will not show my new NOOK HD. Any ideas?

    It appears that ADE does not support the HD+. I tried my old Nook Color and that still works. In looking at ADE supported devices I did not see the HD+. I hope ADE will fix this soon.

  • Recently, I can't get any sound from my game applications.  Sound works fine with video, streaming, etc, but not my game applications.  I've tried powering down and re-booting, but the sound does not return.  Can anyone help me?

    Recently, I can't get any sound from my game applications.  Sound works fine with video, streaming, etc, but not my game applications.  I've tried powering down and re-booting, but the sound does not return.  Can anyone help me?

    Have you got notifications muted ? Only notifications (including games) get muted, so the Music and Videos apps, and headphones, still get sound.
    Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad above the volume switch, or via control centre : swipe up from the bottom edge of the screen and it's the right-most of the 5 icons in the middle of it (if the icon is white then it's 'on', tap it to turn it grey and 'off'). The function that isn't on the side switch is set via control centre instead : http://support.apple.com/kb/HT4085

  • Edu DVD in computer iTunes but does not show up in iPad iTunes or iPad video.  How do I make the DVD contents available on the iPad?

    Educational DVD added successfully to computer iTunes but does not show up in iPad iTunes or iPad video.  How do I make the DVD contents available on the iPad?

    Thanks!  For whatever bizarre reason for which I have no answer - I sync'd my iPad to my MBP the old fashion way (not iCloud) and the movie showed up just fine.  It is Nikon camera 'how to' video. I like to watch them for a better indepth discovery of what the camera can do.  The only weird thing about the hard wire sync is that it was placed in a catagory "home movies" which was never there before...actually it showed up in two places "home movies" and TV shows.
    So, thanks anyway!  Pretty cat!
    Mona

  • What can be done to correct slow video or freezing in Adobe Premiere Elements 12? Sound plays fine but the video is too slow to even start a project.

    Sound plays fine but the video is too slow to even start a project.

    film78
    On what computer operating system is your Premiere Elements 12 running on? Have you updated 12 to 12.1 yet? If not, please do so by using an opened project's Help Menu/Update.
    Not enough information in order to help you.
    Looking for
    1. Properties of source media (including file extension and brand/model/settings of camera that recorded the video).
    2. Is problem restricted to one particular file in one particular project? What happens if you start a new project? What is the
    duration and size of the project when performance is slow and freezing sets in? What are you doing in the program when this happens?
    3. Using a pen and tablet device instead of a mouse?
    4. Does problem exist if antivirus and firewall(s) are disabled?
    5. Please describe computer environment, including dating on video card/graphics card driver version. Did you install the program to the
    default Local Disk C? Where are the Scratch Disks directed and how much free space there?
    Lots more questions, but let us start here and then decide what next based on your reply.
    Thank you.
    ATR

  • Using compressor, sound fine, but video is stuck

    When i render a project 75 % of time, sound is fine but the video seems stuck. It just show one frame and flickrs like crazy.
    I can try 2-3 times and suddenly it works.
    But each rendering takes 8-10 hours, so it's a huge problem for me.
    I am using the newest Mac Air with 4 gb ram.

    When i render a project 75 % of time, sound is fine but the video seems stuck. It just show one frame and flickrs like crazy.
    I can try 2-3 times and suddenly it works.
    But each rendering takes 8-10 hours, so it's a huge problem for me.
    I am using the newest Mac Air with 4 gb ram.

  • My iPod touch is synced to my old Mac and I have a new PC. Now when I plug my iPod into the new computer it will make the connection sound, but will not show up in my iTunes. I do not care to have the content copied over. Any suggestions?

    My iPod touch is synced to my old Mac and I have a new PC. Now when I plug my iPod into the new computer it will make the connection sound, but will not show up in my iTunes. I do not care to have the content copied over. Any suggestions?

    Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • HT204291 When using my iPad and playing videos, I only hear the sound. Why will it not show the video?

    When using my iPad and playing videos, I only hear the sound. Why will it not show the video?  My iPad 2 and iPhone 5 work no issues.

    Hi sheilafrommannford,
    Welcome to the Support Communities!
    The articles below may be able to help you with this issue.
    Click on the links to see more details and screenshots.
    Using AirPlay
    http://support.apple.com/kb/HT4437
    Troubleshooting AirPlay and AirPlay Mirroring
    http://support.apple.com/kb/TS4215
    Cheers,
    Judy

  • Videos not showing on iPad using Muse CC

    I have created a website that uses two different videos, they work fine on the desktop version but do not show up on the Tablet version. I'm testing on an iPad but pretty sure it will be the same result for other tablets. They will also have to work on the smartphone version. Any suggestions? Help appreciated, this is rather urgent as the website must launch in the next day.

    Translate english to spanish ! Hola saludos desde Venezuela, revisa si los videos que estas subiendo no estan en formato flash , trata de que sean en .mp4 o el archivo .ogg que son los que se pueden visualizar desde ipad o table. Envia una muestra de tu web , saludos.

  • Videos not showing in the playlist

    I have created a MV playlist which have no problem to play before I update my Itouch (4th Gen) to OS 6. I am able to see the playlist but not the contents. I deleted the playlist and tried to re-synced from Itunes. I tried reset my Itouch but still not showing contents in my MV playlist. My songs playlist work just fine. I still see the videos in my Itouch. It works fine if I play it from the video icon. Please help. Thank you!

    AAC is not a video format for starters. It is an audio format.
    What video compression format have you used? H.264 is the most common video format for iPhone.

  • My G Drive will not show up on my desktop for use. It did yesterday. It is not full and currently the light turns on and seems to be running but will not show up on my desktop. What can I do?

    My G Drive will not show up on my desktop for use. It did yesterday. It is not full and currently the light turns on and seems to be running but will not show up on my desktop. What can I do?

    1. verify on another Mac first. and another port.
    2. very likely dead SATA card
    read about it here:
    Your dead external hard drive is likely fine! Great hope for your 'faulty' external HD

Maybe you are looking for

  • Why is my iPad not able to download mail for hours at a time while the iPhone next to it has no problem?

    Why is my iPad not able to download mail when the iPhone next to it can and the iPad may be able to do it 24 hours later with no change in settings?  This happens with multiple email accounts at the same time in several locations on many occasions. 

  • Does Applecare work on Third-party bought Macbooks?

    I am going to buy a Macbook Pro in the near future, but I was hoping to buy it from eBay or somewhere cheaper. Will I be able to purchase a used Macbook (probably 2011 model) from eBay and then purchase additional Applecare for it later on (if or if

  • Raster / vector option for buttons

    As written in the title, it would be a great improvement to have an option 'raster/vector' for buttons. The same we already have for MSO and scrolling contents.

  • Statistical document to real

    Hi Guys, I need to convert statistical charges posted to a finalized contract account into u2018realu2019 or u2018liveu2019 in order that the debt can be invoiced and followed up. I am using dunning user exit 0350. Creating one FM for this. Table: T_

  • Create a list

    How do I creat a list of records. I can't use an array because the groupings have different number of records and the records have different data types. For example a record consists of a group, section, and a task/test. How do I create a list of the