Specifying JRE version when starting CRM On Demand

I am trying to find a way to specify what jre version to use when logging into CCA. Our users have multiple jre version including newer versions that are not compatible with CCA. They have open java and disable the newer versions in order to get CCA to work. Of course this causes issues when they run other programs that require the newer versions (what a mess!).
Is this possible and can someone tell me how to do this? Any help would be greatly appreciated!
Thanks in advance!

This could be a problem with mounting of CD.
If you are not using Solaris Volume Management software. Execute the following commands as root user.
prompt> mkdir /cdrom
prompt> mount -r -F hsfs device_name /cdrom
prompt> exit
Regards
Ranga
null

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