Spinning gear appears and I won't connect to home from the Creative Cloud Desktop.

Spinning gear appears and I won't connect to home from the Creative Cloud Desktop.

Please follow the steps in:
CC Spinning Blue Wheel under 'Home' or 'Apps'?
Creative Cloud Desktop App stuck on blue spinning wheel after update.
Hope it helps you.
Regards
Rajshree

Similar Messages

  • The Creative Cloud Desktop App won't download

    I have the Adobe Application Manager which is where I 'installed' my programs (only Illustrator and Photoshop) at this stage. I want the 'creative cloud desktop app' as I need to access fonts to use in Illustrator. When I click on the link where I download it, it just takes me to the Application Manager again. Is creative cloud meant to be one of the apps in the application manager? Have tried to troubleshoot but cannot figure it out

    Donnacally123 for information on how to open Illustrator CC after it is installed please see Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html.
    If you have any additional questions regarding the installation process then please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • I'm trying to update my apps using the creative cloud desktop app. I can't see any apps in the app tab, the wheel just spins round and round and nothing happens. Has anyone got any ideas? I've tried uninstalling the desktop app and reinstalling but it sti

    Hi
    I'm trying to update my apps using the creative cloud desktop app. I can't see any apps in the app tab, the wheel just spins round and round and nothing happens. Has anyone got any ideas? I've tried uninstalling the desktop app and reinstalling but it still has the same problem.
    Cheers
    Rachel

    Hi Rachel,
    You can follow the article: App doesn't open | Progress wheel spins continually to get your issue fixed.
    Let us know if the issue still persists or not.
    Regards,
    Ratandeep Arora

  • The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

    The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

    Try below steps once
    click Gear icon on the top Right corner and Quit Creative Cloud App
    Click on Finder and then hold Command + Shift + G keys on your keypad
    It will open Go to folder window, type  exactly ~/Library and click on Go
    Make sure to open ~/Library not /Library (  there will be two Library folders )
    Then open Application Support > Adobe folders
    Trash AAMUpdater and OOBE folders.
    Then launch Creative Could and check.

  • Problem Viewing and Opening Files from the Creative Cloud

    I am using Photoshop Touch v1.7.5 on an iPad4.
    When I try to open an existing file from the creative cloud not all of my files and folders are displayed. My list of folders appear alphabetically and stop at those starting with the letter L. Therefore I cannot open all of my files that have previously been uploaded to the cloud.
    Is this a bug or am I missing something here?
    If it's a bug, is Adobe working on it?
    When can we expect an update?

    Here is a link to a conversation I started conceening this very issue.
    Version 1.7.5 Manual Sync Failure
    I Had concerns about this problem back in November.
    It is apparently a bug. Since Adobe has no customer support for the Photoshop Touch app, those of us who primarily make use of the creative cloud and the app are paying for a service that at the moment doesn't completely work.
    It is very frustrating that customers paying for a creative clould account and using the photoshop touch app have only this forum as a source of customer support. As a result, you can't depend on receiving information from someone who is actually an Adobe employee.
    I hope that Adobe is working to fix this problem. However, we don't really know if or when that may happen because of the lack of information that is supplied.

  • How do I reinstall Adobe Acrobat XI Pro from the Creative Cloud? I was deleting another program and accidently deleted Acrobat.

    How do I reinstall Adobe Acrobat XI Pro from the Creative Cloud? I was deleting another program and accidently deleted Acrobat.

    Sweetmelissa63 for information on how to reinstall Adobe Acrobat XI Professional please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.

  • The Browse in Bridge option in PS CC 2014 doesn't launch Bridge, but instead opens the window of the Creative Cloud desktop app instead.  This behaviour is on both Mac and Windows.

    I recently installed all the of CC 2014 applications and noticed that in Photoshop CC 2014, when I choose the "Browse in Bridge" menu option it doesn't launch Bridge at all.  Instead it opens the Creative Cloud desktop application window instead.  I have the latest version of Bridge installed as well.  If I have Bridge running, the menu option also just opens the CC window and doesn't bring Bridge to the front either.  I have PS installed on both a Mac (10.9.3) and Windows (8.1) and the behaviour is the same.

    I only Run windows and my install of CC 2014 works correctly and launches Bridge CC.  Bridge CC was also updated to launch CC 2014 and not CC 14.2.1.
    Hers is my Photoshop CC 2014 help>System info...  You may want to compare your windows systems CC 2014 info to it.
    Adobe Photoshop Version: 2014.0.0 20140508.r.58 2014/05/08:23:59:59  x64
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 12
    Logical processor count: 24
    Processor speed: 1995 MHz
    Built-in memory: 40886 MB
    Free memory: 35170 MB
    Memory available to Photoshop: 37118 MB
    Memory used by Photoshop: 90 %
    3D Multitone Printing: Disabled.
    Touch Gestures: Disabled.
    Windows 2x UI: Disabled.
    Image tile size: 1024K
    Image cache levels: 4
    Font Preview: Huge
    TextComposer: Latin
    Display: 1
    Display Bounds: top=0, left=0, bottom=1080, right=1920
    Display: 2
    Display Bounds: top=0, left=-1360, bottom=768, right=0
    OpenGL Drawing: Enabled.
    OpenGL Allow Old GPUs: Not Detected.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    AIFCoreInitialized=1
    AIFOGLInitialized=1
    OGLContextCreated=1
    glgpu[0].GLVersion="3.0"
    glgpu[0].GLMemoryMB=2048
    glgpu[0].GLName="Quadro 4000/PCIe/SSE2"
    glgpu[0].GLVendor="NVIDIA Corporation"
    glgpu[0].GLVendorID=4318
    glgpu[0].GLDriverVersion="9.18.13.3311"
    glgpu[0].GLRectTextureSize=16384
    glgpu[0].GLRenderer="Quadro 4000/PCIe/SSE2"
    glgpu[0].GLRendererID=1757
    glgpu[0].HasGLNPOTSupport=1
    glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
    glgpu[0].GLDriverDate="20140429000000.000000-000"
    glgpu[0].CanCompileProgramGLSL=1
    glgpu[0].GLFrameBufferOK=1
    glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"
    glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
    glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
    glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
    glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
    clgpu[0].CLPlatformVersion="1.1"
    clgpu[0].CLDeviceVersion="1.1 CUDA"
    clgpu[0].CLMemoryMB=2048
    clgpu[0].CLName="Quadro 4000"
    clgpu[0].CLVendor="NVIDIA Corporation"
    clgpu[0].CLVendorID=4318
    clgpu[0].CLDriverVersion="333.11"
    clgpu[0].CUDASupported=1
    clgpu[0].CUDAVersion="6.0.1"
    clgpu[0].CLBandwidth=7.49454e+010
    clgpu[0].CLCompute=184.394
    License Type: Subscription
    Serial number: 96040035116912554961
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
    Temporary file path: C:\Users\JOHNJM~1\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      F:\, 465.2G, 143.7G free
      C:\, 224.2G, 105.4G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
       ACE.dll   ACE 2014/04/14-23:42:44   79.554120   79.554120
       adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
       AdbePM.dll   PatchMatch 2014/04/23-10:46:55   79.554276   79.554276
       AdobeLinguistic.dll   Adobe Linguisitc Library   8.0.0  
       AdobeOwl.dll   Adobe Owl 2014/03/05-14:49:37   5.0.33   79.552883
       AdobePDFL.dll   PDFL 2014/03/04-00:39:42   79.510482   79.510482
       AdobePIP.dll   Adobe Product Improvement Program   7.2.1.3399  
       AdobeXMP.dll   Adobe XMP Core 2014/01/13-19:44:00   79.155772   79.155772
       AdobeXMPFiles.dll   Adobe XMP Files 2014/01/13-19:44:00   79.155772   79.155772
       AdobeXMPScript.dll   Adobe XMP Script 2014/01/13-19:44:00   79.155772   79.155772
       adobe_caps.dll   Adobe CAPS   8,0,0,7  
       AGM.dll   AGM 2014/04/14-23:42:44   79.554120   79.554120
       ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31  
       amtlib.dll   AMTLib (64 Bit)   8.0.0.45 BuildVersion: 8.0; BuildDate: Fri Mar 28 2014 20:28:30)   1.000000
       ARE.dll   ARE 2014/04/14-23:42:44   79.554120   79.554120
       AXE8SharedExpat.dll   AXE8SharedExpat 2013/12/20-21:40:29   79.551013   79.551013
       AXEDOMCore.dll   AXEDOMCore 2013/12/20-21:40:29   79.551013   79.551013
       Bib.dll   BIB 2014/04/14-23:42:44   79.554120   79.554120
       BIBUtils.dll   BIBUtils 2014/04/14-23:42:44   79.554120   79.554120
       boost_date_time.dll   photoshopdva   8.0.0  
       boost_signals.dll   photoshopdva   8.0.0  
       boost_system.dll   photoshopdva   8.0.0  
       boost_threads.dll   photoshopdva   8.0.0  
       cg.dll   NVIDIA Cg Runtime   3.0.00007  
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
       CIT.dll   Adobe CIT   2.2.6.32411   2.2.6.32411
       CITThreading.dll   Adobe CITThreading   2.2.6.32411   2.2.6.32411
       CoolType.dll   CoolType 2014/04/14-23:42:44   79.554120   79.554120
       dvaaudiodevice.dll   photoshopdva   8.0.0  
       dvacore.dll   photoshopdva   8.0.0  
       dvamarshal.dll   photoshopdva   8.0.0  
       dvamediatypes.dll   photoshopdva   8.0.0  
       dvametadata.dll   photoshopdva   8.0.0  
       dvametadataapi.dll   photoshopdva   8.0.0  
       dvametadataui.dll   photoshopdva   8.0.0  
       dvaplayer.dll   photoshopdva   8.0.0  
       dvatransport.dll   photoshopdva   8.0.0  
       dvaui.dll   photoshopdva   8.0.0  
       dvaunittesting.dll   photoshopdva   8.0.0  
       dynamiclink.dll   photoshopdva   8.0.0  
       ExtendScript.dll   ExtendScript 2014/01/21-23:58:55   79.551519   79.551519
       icucnv40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  
       icudt40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  
       imslib.dll   IMSLib DLL   7.0.0.145  
       JP2KLib.dll   JP2KLib 2014/03/12-08:53:44   79.252744   79.252744
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
       LogSession.dll   LogSession   7.2.1.3399  
       mediacoreif.dll   photoshopdva   8.0.0  
       MPS.dll   MPS 2014/03/25-23:41:34   79.553444   79.553444
       pdfsettings.dll   Adobe PDFSettings   1.04  
       Photoshop.dll   Adobe Photoshop CC 2014   15.0  
       Plugin.dll   Adobe Photoshop CC 2014   15.0  
       PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   5.0.0  
       PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   5.0.0.74  
       PSArt.dll   Adobe Photoshop CC 2014   15.0  
       PSViews.dll   Adobe Photoshop CC 2014   15.0  
       SCCore.dll   ScCore 2014/01/21-23:58:55   79.551519   79.551519
       ScriptUIFlex.dll   ScriptUIFlex 2014/01/20-22:42:05   79.550992   79.550992
       svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
       tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  
       TfFontMgr.dll   FontMgr   9.3.0.113  
       TfKernel.dll   Kernel   9.3.0.113  
       TFKGEOM.dll   Kernel Geom   9.3.0.113  
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
       updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102
       VulcanControl.dll   Vulcan Application Control Library   5.0.0.82  
       VulcanMessage5.dll   Vulcan Message Library   5.0.0.82  
       WRServices.dll   WRServices Fri Mar 07 2014 15:33:10   Build 0.20204   0.20204
       wu3d.dll   U3D Writer   9.3.0.113  
    Required plug-ins:
       3D Studio 15.0 (2014.0.0 x001)
       Accented Edges 15.0
       Adaptive Wide Angle 15.0
       Angled Strokes 15.0
       Average 15.0 (2014.0.0 x001)
       Bas Relief 15.0
       BMP 15.0
       Camera Raw 8.5
       Camera Raw Filter 8.5
       Chalk & Charcoal 15.0
       Charcoal 15.0
       Chrome 15.0
       Cineon 15.0 (2014.0.0 x001)
       Clouds 15.0 (2014.0.0 x001)
       Collada 15.0 (2014.0.0 x001)
       Color Halftone 15.0
       Colored Pencil 15.0
       CompuServe GIF 15.0
       Conté Crayon 15.0
       Craquelure 15.0
       Crop and Straighten Photos 15.0 (2014.0.0 x001)
       Crop and Straighten Photos Filter 15.0
       Crosshatch 15.0
       Crystallize 15.0
       Cutout 15.0
       Dark Strokes 15.0
       De-Interlace 15.0
       Dicom 15.0
       Difference Clouds 15.0 (2014.0.0 x001)
       Diffuse Glow 15.0
       Displace 15.0
       Dry Brush 15.0
       Eazel Acquire 15.0 (2014.0.0 x001)
       Embed Watermark 4.0
       Entropy 15.0 (2014.0.0 x001)
       Export Color Lookup NO VERSION
       Extrude 15.0
       FastCore Routines 15.0 (2014.0.0 x001)
       Fibers 15.0
       Film Grain 15.0
       Filter Gallery 15.0
       Flash 3D 15.0 (2014.0.0 x001)
       Fresco 15.0
       Glass 15.0
       Glowing Edges 15.0
       Google Earth 4 15.0 (2014.0.0 x001)
       Grain 15.0
       Graphic Pen 15.0
       Halftone Pattern 15.0
       HDRMergeUI 15.0
       IFF Format 15.0
       Ink Outlines 15.0
       JPEG 2000 15.0
       Kurtosis 15.0 (2014.0.0 x001)
       Lens Blur 15.0
       Lens Correction 15.0
       Lens Flare 15.0
       Liquify 15.0
       Matlab Operation 15.0 (2014.0.0 x001)
       Maximum 15.0 (2014.0.0 x001)
       Mean 15.0 (2014.0.0 x001)
       Measurement Core 15.0 (2014.0.0 x001)
       Median 15.0 (2014.0.0 x001)
       Mezzotint 15.0
       Minimum 15.0 (2014.0.0 x001)
       MMXCore Routines 15.0 (2014.0.0 x001)
       Mosaic Tiles 15.0
       Multiprocessor Support 15.0 (2014.0.0 x001)
       Neon Glow 15.0
       Note Paper 15.0
       NTSC Colors 15.0 (2014.0.0 x001)
       Ocean Ripple 15.0
       OpenEXR 15.0
       Paint Daubs 15.0
       Palette Knife 15.0
       Patchwork 15.0
       Paths to Illustrator 15.0
       PCX 15.0 (2014.0.0 x001)
       Photocopy 15.0
       Photoshop 3D Engine 15.0 (2014.0.0 x001)
       Photoshop Touch 14.0
       Picture Package Filter 15.0 (2014.0.0 x001)
       Pinch 15.0
       Pixar 15.0 (2014.0.0 x001)
       Plaster 15.0
       Plastic Wrap 15.0
       PNG 15.0
       Pointillize 15.0
       Polar Coordinates 15.0
       Portable Bit Map 15.0 (2014.0.0 x001)
       Poster Edges 15.0
       Radial Blur 15.0
       Radiance 15.0 (2014.0.0 x001)
       Range 15.0 (2014.0.0 x001)
       Read Watermark 4.0
       Render Color Lookup Grid NO VERSION
       Reticulation 15.0
       Ripple 15.0
       Rough Pastels 15.0
       Save for Web 15.0
       ScriptingSupport 15.0
       Shake Reduction 15.0
       Shear 15.0
       Skewness 15.0 (2014.0.0 x001)
       Smart Blur 15.0
       Smudge Stick 15.0
       Solarize 15.0 (2014.0.0 x001)
       Spatter 15.0
       Spherize 15.0
       Sponge 15.0
       Sprayed Strokes 15.0
       Stained Glass 15.0
       Stamp 15.0
       Standard Deviation 15.0 (2014.0.0 x001)
       STL 15.0 (2014.0.0 x001)
       Sumi-e 15.0
       Summation 15.0 (2014.0.0 x001)
       Targa 15.0
       Texturizer 15.0
       Tiles 15.0
       Torn Edges 15.0
       Twirl 15.0
       Underpainting 15.0
       Vanishing Point 15.0
       Variance 15.0 (2014.0.0 x001)
       Water Paper 15.0
       Watercolor 15.0
       Wave 15.0
       Wavefront|OBJ 15.0 (2014.0.0 x001)
       WIA Support 15.0 (2014.0.0 x001)
       Wind 15.0
       Wireless Bitmap 15.0 (2014.0.0 x001)
       ZigZag 15.0
    Optional and third party plug-ins:
       CUR (Windows Cursor) NO VERSION
       GREYCstoration NO VERSION
       ICO (Windows Icon) NO VERSION
       Reduce Noise 7.0.0.0
       ScriptListener 13.0
       StarFilter Pro 3 3.0.3.0
       SuperPNG 2.0
    Plug-ins that failed to load: NONE
    Flash:
       Adobe Kuler
    Installed TWAIN devices: NONE

  • I am downloading the Creative Cloud desktop app on my Mac, and it starts to download but just stalls in the process and doesn't get any closer to finishing. Anyone have any suggestions. I've restarted my computer multiple times and restarted the download,

    I am downloading the Creative Cloud desktop app on my Mac, and it starts to download but just stalls in the process and doesn't get any closer to finishing. Anyone have any suggestions. I've restarted my computer multiple times and restarted the download, but to no avail.

    uninstall anything cc that's already installed, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and the reinstall, Adobe: Creative, marketing, and document management solutions

  • Why won't the Creative Cloud Desktop App Work??

    I have been trying for 2 weeks to get Creative Cloud to update to the CC versions from CS6 versions.  I've tried all the different methods I've found on the Forums.  Deleted the OOBE directory, tried to download directly from the Download page.  Nothing works!  the CCDesktop app is just a blank page - i've deleted and reinstalled the app at least 15 times - still a blank window for the CC Desktop app.  Does anyone have a workable solution?  I am running a 2011 iMac 27' 3.1 GHZ i5 core with OS 10.9.1
    Jim

    I'm having the same really frustrating issue. Did the link below help you at all? It did nothing for me. This problem with the creative cloud desktop being blank happened as soon as I installed the latest update for it. Ever since then, it's been blank, and thus, worthless to me.

  • How do I access photoshop and illustrator  from the creative cloud on my i mac?

    how do I access photoshop and illustrator  from the creative cloud on my i mac?

    Log in to your Cloud account to be able to download and install
    Some general information
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html

  • I have Lightroom 5 downloaded from the creative cloud. Lens profiles are not working for raw files. Canon 50D with EFS 10-22, EF 100 f2.8L macro and other Canon lens. None showing in lens profiles

    When I first downloaded Lightroom 5 from the Creative Cloud lens profiles were working OK
    Now it does not seem to recognize my camera - Canon 50D and lens - various Canon EF and EFS - All were recognized previously

    I don't use these features, since I don't have such a cam, but could it be that you may need to input settings for filmback and distance of the lens mount somewhere? If the program operated based on wrong assumprions, the best profile in the world would be wrong...
    Mylenium

  • What is the best way and the securest way to share documents from the Creative Cloud?

    What is the best and the securest way to share documents from the Creative Cloud?

    Hi There,
    Please refer: Creative Cloud Help | Share files and folders
    Thanks,
    Atul Saini

  • I downloaded Indesign, and it failed. i uninstalled and now can't reinstall from the Creative Cloud

    How can in reinstall Indesign?

    Thanks Eugene;
    I am on a brand new macbook pro.  I downloaded Indesign from the creative cloud as well as photoshop.  photoshop works fine but when i opened ID, i recieved an error that said "installation failed, please uninstall/reinstall.
    So I uninstalled it from my computer.  When i went back to the creative cloud, it showed that i had already installed the app, and it was up to date, so there was no way to reinstall it.

  • What is the difference from the creative cloud and having the lightroom and Photoshop?

    what is the difference from the creative cloud and having the lightroom and Photoshop?   I thought i was purchasing the lightroom and photoshop, but now I'm not sure that i got the right product because it only says i have creative cloud. Is there a way to change products without penalty

    Hi Jessica,
    The creative cloud complete plan has all the applications including Lightroom and Photoshop and there is a Photography plan which only includes Photoshop and Lightroom.
    Creative Cloud pricing and membership plans | Adobe Creative Cloud
    For switching the plan, please contact the support through call/chat:
    Contact Customer Care
    Regards,
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  • Can I load software from the Creative Cloud to both a Mac and PC that I own?

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