Spoiler has stopped working message appears when trying to print Gmails

When I try to print my Gmails from my Galaxy S5 mobile phone wirelessly I keep getting Spoiler message has stopped working message appears.
I am not very technical and can only use a touchscreen device as I am a Disabled Lady so need help desperately but need dummy language please.
It scans okay.
PLEASE COULD ANYONE HELP ME ASAP AS I NEED MY GMAILS PRINTED BY THIS AFTERNOON.

Hi @dolphinlady13
Welcome to the HP Support Forums. I understand that you are getting a message indicating the ‘spoiler’ has stopped working.
To better assist you, would you please provide some additional information?
Are you using the HP ePrint app to print the emails? If no are you using an HP app to print the emails?
Do you still get the same message after you have turned the phone off, waited a full minute and then turned the phone back on?
Have you tried the solution suggested on the Android Central Forums in the thread titled cloud print. print spooler on kitkat since the Galaxy S5 runs an Andorid operating system?
Thank you and I look forward to hearing from you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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Spoiler has stopped working message appears when trying to print Gmails

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